HP Dv7-2124TX OS/Software :: WLAN Is Disabled By The Device Manager And Not Able To Turn It On

Dec 27, 2013

the WLAN was disabled by the device manager, and i can't turn it on
 
when i get into the device manger, a ! sign was shown beside Intel(R) WiFi Link 5100 AGN, and i click properties, the device status shows the below message:
 
"This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
 
when i click "check for solutions", it shows "could not load driver software" and no solution appears
 
i tried the "update driver" function and still no clue to it.
 
the product no. of my dv7 is VQ971PA#AB5. Model no. is dv7-2124TX

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