Sony :: TZ31, Wireless Device Switch Utility And WLAN Woes

Mar 14, 2009

Laptop: Sony Vaio TZ31VN
Integrated Globetrotter HSDPA Wireless WAN, Bluetooth and Intel 4965AGN Wireless LAN, Windows XP SP3 (Official Sony XP Downgrade Build)

This one really has me stumped - I'd appreciate any suggestions!

In summary, I have a problem with my Sony VAIO TZ31 wherein I'm unable to use my WiFi. The Wireless Device Switcher utility (C:Program FilesSonyWireless Switch Setting UtilitySwitcher.exe version 4.0) no longer 'sees' my integrated WLAN card to give me the option of turning it on or off, however it does see both the Bluetooth and WWAN cards. The hardware switch on the front of the laptop is in the 'ON' position, and the Bluetooth and WWAN lights are illuminated, however the WLAN light isn't, and I can find no way of enabling it. The Bluetooth and WWAN are still working.

My problem determination so far:

The normal Windows Wireless Network Connection dialogue tells me immediately (i.e. doesn't seem to scan at all) that it can't find any networks and that I should check that my wireless is turned on. I have another several devices in the house that are seeing the network just fine, as does my iPhone right next to this laptop.

Running an `IPCONFIG ALL` from the command line suggests that it is physically still there:

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1D-E0-C3-xx-xx

Checking in Windows Device Manager the `Intel(R) Wireless WiFi Link 4965AGN' entry appears with no question marks or exclamation marks telling me there's a problem or that the device is disabled. Opening up the properties dialogue for this, the drop down box on the Advanced tab says 'Wireless On'. All other properties are on the default values....

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