Acer :: 1410 Shutting Off When Back Is Hit
Mar 29, 2010
problem with my Aspire 1410 (SU4100).
For the last few days I've realized that if I accidentally hit the back of the notebook (at the edge of the screen near the battery) while its open, it completely shuts off. The only way to bring it back to life is by taking out the battery and putting it back in. It definitely wasn't happening before. I recently got it for Christmas so its pretty much brand new.
Ive never seen something like it before. As you can imagine, it can be annoying when typing notes in class and I lightly tap the back with my knee to adjust it and it turns off. Ive never dropped it and have taken extreme care of it.
Also I'm from Canada and have the french-canadian keyboard version (not that would make a difference) and bought it from Costco, which supposedly extends the manufacturer's warranty to 2 years.
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Mar 7, 2009
i have an acer aspire 5100 series everything is great on it except i have this weird problem, when i connect to my wireless network after is says connected i open the iexplorer and then the laptop shuts off. Thats the only time it does that, if i dont connect to the internet it works fine and never turns off. First i thought it was overheating but i bought those fans that go under the laptops and still shuts off when i connect to my wireless network. Anyone have any idead of what could be causing this?
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Feb 10, 2015
I have had a look on the forum and from what I saw it was at regular intervals when peoples laptops were shutting down.My laptop shuts down when moved this is often when the laptop is being picked up. I have had a fresh install and still not rectified. Therefore I feel it's down to the internals. I took it to my local shop and tbh he made a meal of it and messed up my windows so got it back and thought to have a go alot self. The fan has been cleaned so don't think its overheating as it can turn off after a min when the laptop is moved or can run for hours if left on a table or something. It makes a click sound and it shuts off.
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Mar 11, 2010
I bought an Acer 1410 with default OS of Windows XP. Now I want to install a new Windows. Which windows is better for a good battery performance
Windows 7
Windows Server 2000
Windows Vista SP2
and one more question. Acer 1410 works with x64 or x86 OS?
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Nov 14, 2009
In August I purchased an Acer 751h, 2GB RAM and 250GB HD. It came with Vista, which was pretty awful, but since I installed Win7 on it, I don't want to put it down because it performs so well. It's BLAZING fast, a great little machine and I absolutely love it.
My mother needs a new computer and she really likes mine. I'm considering giving it to her and getting myself the new 1410 - what do you think? Does the new processor in the 1410 make that big a performance difference?
In the benchmarks I've read, even the single core version (apparently there is also a dual-core 1410) is twice to three times as fast as the Atom in my 751 - that's pretty impressive.
I can only imagine that the 1410 with a clean install of Win7 would absolutely FLY. It would also be nice to have the different touchpad buttons and wireless N.
What do you guys think of the 1410?
Also, is it worth it to get the dual core model over the single core?
Also to confirm, the 1410 has VGA-out AND HDMI? This would save me from buying an adapter for when I need to give presentations, as most projectors are VGA-only.
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Nov 3, 2014
My keyboard has stopped wanting to type any key back to back without a pause (whether it's a letter or delete or backspace). So if I'm typing a word with two letters that are consecutive, I have to pause or forget and backspace (which I can only do once also without a pause). It's also started this slight click/beep that happens usually in conjunction with the error although sometimes not. And, the click/beep isn't consistent (or at least I haven't found it's rhythm yet).
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Jan 19, 2015
I got a new Acer a few months ago and it worked fine in the beginning. In the last few weeks, it has been randomly shutting down. It does not show the normal shut down message you would see when using power button or Start Menu but just shuts off. When it comes back on, it says Windows did not shut down properly.
I seemed to have narrowed this down to when I move the screen or move the laptop.
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Dec 1, 2009
I just had a blue screen of death (dump screen) for the third time in 2 months and after reboot, i get this screen:
What can i do now? I would like to recover the files i have in the HDD, as i know if i send this to Acer, they'll wipe out everything or replace a new HDD. Can i open the laptop and try to plug the HDD to some enclosure to get the files out?
Will that void the warranty?
In the BIOS, i see:
HDD Model Name: None
HDD Serial Number:
ATAPI Model Name: None
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Feb 24, 2010
My 1410 has a problem with the display out function. It works fine with both the HDMI and VGA output when the lid is open. However, when I close the lid, the display is okay for a couple of seconds then it flashes on and off intermittently on the display that I hooked it up to. It happens with both the VGA and HDMI output signal. It only happens when the lid is closed, even though I set the computer the do nothing when the lid is closed. I thought it might be a software/driver issue, but I installed the most recent chipset and VGA drivers from the acer website with no change. This is an important feature for me to have because I use the computer with an external display the majority of the time. I am running windows 7 home premium 64bit. Their tech support has told me that Acer computers are set to not work with an external display when the lid is closed.
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Sep 23, 2009
I have a Gateway EC1803h which as far as I can tell is identical to the Acer 1410 except for the design of the case, so I'd like to ask this to the Acer users since there are many more with the 1410 than the Gateway.
I'm running Windows Vista. I've disabled the ACPI Lid driver by changing the driver to "Volume Manager" as suggested by various internet sources for fixing the problem where closing the lid, even with the close lid action set to "do nothing" can cause the lcd to not turn on again when opening the lid.
So the problem is with hibernation. If I hibernate the machine, then resume again within let's say a minute or so, it comes back up fine. If I hibernate, then wait a longer amount of time, say 10 minutes, I can see the BIOS boot, the "Resuming Windows" splash screen, but then when I'd expect to see the login screen, instead the laptop screen turns off, and I see nothing. Oddly enough, at this point, if I plug in an external monitor, I can see the login screen there, so the OS is running properly. I can even log in. But at this point, I cannot Fn+F5 to enable the laptop screen. It's like the laptop screen has been disconnected/disabled/removed, whatever you want to call it.
Another weird symptom is that at this point, I can usually see a "System" process that ends up taking up 100% of the CPU processing, all of the time (not just spikes), so the task manager basically stays at 100%.
This feels like a software/driver issue to me, but I've been unable to find any other Acer 1410 or Gateway EC1803h users who've experienced this. I've tried the video drivers on the Gateway site, Acer site, as well as drivers from the Intel site. Same behaviour. I'm contemplating exchanging it for another unit, but only if there's a chance this is indeed a hardware malfunction.
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Oct 1, 2009
I know this laptop was not designed for games and that's not it's primary purpose for me. However, I just wanted to see if we could have a list of the games that are confirmed to work on the Acer 1410.
I'll start. I tried Civilization 4. Works perfectly.
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Aug 18, 2009
Looking to pick up a laptop/netbook very soon and I am pretty much sold on going with the 3810TZ but now I am seeing a lot of talk about the 1410, which unless I am mistaken, is lighter than the 3810TZ, smaller, faster (not by much but has a 3500 cpu vs the 2700) and cheaper (450, vs best deal I can find on 3810 which is 550). Same features/memory/etc?
Any actual knowledge of when the 1410 will be released? I need it very soon (for a trip in a few weeks) and i cant tell from reading these forums if it will be out then or not until october.....
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Sep 18, 2009
Is it possible to install an internal bluetooth? is so what is the product called?
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Jan 21, 2010
I Cant get 5.1 DTS spdif audio on my Windows 7 64 bit 1410 Acer laptop using ac3 with toslink into receiver. I'm hoping my laptop supports surround sound output but I fear it may not. I downloaded the full AC3 version since I'm using 64 bit OS. Under config speakers with windows media center I setup 5.1 speakers and clicked test and I did get a specific sound to all my speakers through my receiver. Also when I click speaker icon on bottom right of screen to get realtek digital output properties/ supported formats - I click test sound for DTS and I also get a separate ping to my 5 speakers. Under realtek advanced tab however I notice default format is limited to two channel.
Under ac3 filter config main tab I set speakers to 5.1 and checked use spdif. Under spdif tab I checked use spdif output format to 5.1. spdif passthrough I checked DTS and AC3. Under spdif/DTS mode I tried all 3 settings- auto/padded/wrapped. I'm only getting 2 channel digital audio. I think AC3 is not working right because while playing a DTS movie I don't see a AC3 icon on system tray and when I turn on ac3 config while still watching movie, SPDIF status says No data and I don't see any green spike bars for audio levals. Do I need to force AC3 to work somehow? Do I need a different mediaplayer to use as a front end? Or do I need additional software/ codecs like hailsplitter or something?
My AC3 must be working a little bit because before I downloaded AC3 mkv's would refuse to play at all. I have divx 7 by the way for video support of mkv's. I noticed even after I downloaded divx 7 for mkv support mkv's still wouldn't play without AC3. I'm using windows media player and windows media center for movies.
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Nov 14, 2009
As you know the default OS of Acer 1410 is Windows XP, and the battery life is about 6 hours; if I install Windows Vista or Windows 7, how much it will affect my battery life?
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Nov 21, 2009
I have an old Sony Vaio VGN-FS742/W and just got an Acer Aspire 1410. The 1410 has a 2GB PC2-5300 (333 MHz) stick of RAM. The Vaio has a 1GB stick of PC2-4300 (266MHz) RAM.
I've read that running two RAM sticks of different speeds makes them both run at the speed of the slowest stick. Could any advise whether my 1410's performance would be better by adding the 1GB from the Vaio to have 3GB RAM running at 266MHz, or just keep the 2GB already in the Acer running at the quicker 333MHz?
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Feb 24, 2010
I'de need a pic of the mobo of a 1410/1810 after the TME mod for overclocking...
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Dec 29, 2008
I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:
I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.
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Mar 14, 2008
my notebook will not off after restarting. it stays at "WINDOWS IS SHUTTING DOWN" and God knows how long it will be like that if i dun press the off button. i found out that either the BISON or SUYIN webcam software is causing the problem....
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Mar 7, 2015
My Acer Aspire 5741G-3652 keeps shutting down while I am using it.
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Jan 23, 2015
Laptop, model is "E1-531-B9604G50MNKS". Windows 8. I , its a overheating issue, that's not true at all.
I have turned off this feature where it overheats and it auto shutdowns though power opitons, yet, it still does it. I have never see a laptop so cold have a overheating issue so I cannot be that, lets move on.
This laptop is about a year old? This is my mums laptop and I upgraded it to 8.1, re-installed directX which was such a pain (after I tried everything and become desprate ), tried other games, restored it to factor new conditon, did disk error scans, started the **bleep** laptop up though Safe mode, upgraded the drivers, updated every single thing, did deframents. I have really done everything possible even little things from making the game windowed or running Comptibility mode. There is nothing else I can do. I have changed power options, yes. There is no way to fix this peace of **bleep** laptop my mum wasted money on, even the trackpad freezes from time to time while the laptop remains working this lasts for a few seconds. This is the second product of Acer my mum has bought and its not going really well, both of them were not that great and had issues but this is by far the worst state I have seen a laptop being in and now I don't know if its just windows 8 or Acer but from what I have heard as a pretty hard-core gamer windows 8 is not to bad so, acer... I use windows 7 on all my systems and I will probably install it on my mums laptop.
Right now I am limited to what I can do, I cannot download any updates or such for that laptop at the moment It has recently been retorted to factory new or refreshed because it would not start up.
We are not sending it away to get fixed (What a waste of money), if it comes to it my mum will use my HP not ACER laptop while I use my computer. My laptop is what 4 years old? Still works fine compared to this Acer laptop.
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Nov 16, 2009
I just bought an AS1410 SOLO last month and yesterday it would not boot up at all. Called Acer tech support and they said send in for the warranty work on the notebook.
The thing is I have to pay for the shipping and to send in their defective product. Is it Acer policy? If it is then it sucks. I have a ThinkPad T43p and when I needed to send it in for warranty work, Lenovo sent me a prepaid box and all I have to do is drop the box off at any UPS store. I forgot to mention that the tech support personnel, their attitude are like I don't give a damn about your problem, you're already bought our product and you need our support now. So give it another thought before you buy any Acer product.
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Oct 23, 2009
I have been trying to load a retail version of Windows 7 HP x64 using USB on my Windows Vista HP x86 Acer 1410. I am able to boot from USB and the Windows 7 install program starts. I select Custom Install to do a new installation (not an upgrade). After I select the partition to install to, I get an error message like "can't find a system drive to install to..." I have tried this on two different 1410's with the same results.
It was the particular USB SD Card Reader I was using. I don't have a 4GB USB drive so I was using a USB SD Card reader and an 8GB SD card. I switch to a different Card Reader (same 8GB SD card) and it worked first time!
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Nov 12, 2009
I have till Friday to exchange my Acer Aspire 1410 SU 3500 for the SU2300. I am seeing some people show the benchmark is much higher for the SU2300. Of course I would like to have the faster unit and better unit since I am spending $400. I dont do much gaming but I do alot of videos and work. am I better getting the Dual Core or just keeping my Single Core ?
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Nov 20, 2009
I decided to give the PLL mod a try so I can overclock to 1.7GHz in my 1410. I got ahold of a soldering iron and an old motherboard that I practiced on, and it doesn't seem too bad once you get the hang of it.
Now that I've decided to go ahead, I try to take the case of my Aspire 1410 apart, and with all the screws removed, hard drive, memory, wireless card, I can pry the front of the case open ok, but as I get near the back (fan exhaust one side and lock/ethernet other) It seems locked in place somehow and don't want to break anything.
Is there a guide or service manual or something?
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Dec 20, 2009
I keep hearing 4 gig support, but Sis soft Sandra tells me my 1410 supports 8 gigs of memory.
I dont know if anyone has commented on this, and just dont have time to comb through the pages on the two 1410/1810 threads.
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May 8, 2010
Intel's website says that the GS4500 chipset supports up to 8GB of RAM.
[url]
Don't the 1410 and 1810 use that chipset?
Has anyone tried running 8GB of RAM in these units?
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Oct 17, 2009
Anyone who has the Acer Aspire 1410 been able to play Battlefield 2? The game installed fine. Any time I go to start it, the screen flashes a few times like it's loading, then just dumps back to desktop. Has anyone successfully installed and played Battlefield 2 on this machine?
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Dec 18, 2009
I found a couple other reviews where people said they had a noticeable (more so on dimmer settings, for me) screen flicker with their timelines. I have the 1410 with su2300 proc. Anyone else noticing this problem? It's enough to distract me, which can be annoying, but I'm a bit of a perfectionist when it comes to the visuals.
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