Acer :: Aspire E15 Randomly Shutting Down

Jan 19, 2015

I got a new Acer a few months ago and it worked fine in the beginning.  In the last few weeks, it has been randomly shutting down.  It does not show the normal shut down message you would see when using power button or Start Menu but just shuts off.  When it comes back on, it says Windows did not shut down properly.
 
I seemed to have narrowed this down to when I move the screen or move the laptop.

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Acer :: New 6930 Randomly Shutting Down On Me During Windows Updates

Jun 23, 2009

Just got the laptop today. Went to Windows Updates out of the box and boom, it shuts down. A LOT. I managed to get the 64 bit updates in but it keeps shutting down for the rest. System Restore doesn't seem to manner.

The bottom of the laptop is hot to the touch after 2 hours worth of idle usage spent on updating windows....

Specs
Intel Core 2 Duo Processor T6400
4GB (2/2) DDR2 667 SDRAM
320GB hard drive
Blu-ray Disc Drive
9600
NVIDIA GeForce 9600M GS

The only changes I've made is removing some annoying bloatware, but I didn't expect problems this fast and this early.

I hope this is not a heating issue because I would hesitate to get a replacement. 6930 owners...have you had this problem before. Does it get hot a lot? I hope it doesn't explode if I try to play Left 4 Dead on it.

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Oct 5, 2009

I use a Vaio Z (VGNZ690) which has a tendency to shut off randomly when it is unplugged, even when it has a charge left in the battery. When this happens, I'll be able to turn the computer back on, but usually it'll shut down again very soon into the boot process.

These fits of turning off usually come and go in bursts - there might be a 10 minute period in which I won't be able to get the computer to turn on, but after that it'll be fine. Additionally, the computer seems more likely to turn off when I move it (all of these shutdowns have occurred when the Vaio is operating off the battery).

I'm also pretty sure my computer isn't overheating.

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Jan 18, 2015

My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat.  The computer will shut off when not connected to AC power randomly.  Sometimes it will last 10 minutes, other time 40.  What's odd the is computer reads anywhere from 50% - 85% battery life left.  

I'm certain it's not overheating because it doesn't get hot.  Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.

I ran the boot hardware diagnostic test all the way through with no errors.  The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.

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Acer :: Aspire Shutting Off

Mar 7, 2009

i have an acer aspire 5100 series everything is great on it except i have this weird problem, when i connect to my wireless network after is says connected i open the iexplorer and then the laptop shuts off. Thats the only time it does that, if i dont connect to the internet it works fine and never turns off. First i thought it was overheating but i bought those fans that go under the laptops and still shuts off when i connect to my wireless network. Anyone have any idead of what could be causing this?

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Acer Aspire V3-571 :: Keeps Shutting Down

Feb 10, 2015

I have had a look on the forum and from what I saw it was at regular intervals when peoples laptops were shutting down.My laptop shuts down when moved this is often when the laptop is being picked up. I have had a fresh install and still not rectified. Therefore I feel it's down to the internals. I took it to my local shop and tbh he made a meal of it and messed up my windows so got it back and thought to have a go alot self. The fan has been cleaned so don't think its overheating as it can turn off after a min when the laptop is moved or can run for hours if left on a table or something. It makes a click sound and it shuts off.

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Acer :: Aspire 5100 Overheating Then Shutting Down

Dec 29, 2008

I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:

I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.

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Acer :: Aspire 5520 Shutting Down. NOT Overheating

Mar 11, 2010

I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.

Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.

It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.

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Mar 7, 2015

My Acer Aspire 5741G-3652 keeps shutting down while I am using it. 

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Jan 24, 2015

I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem  because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....

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Acer Aspire V5-473P-5602 :: Shutting Down With And Without AC Adapter

Jan 6, 2015

I bought this acer laptop about 5 months ago, it was working fine up until a couple days ago that I started to notice that it would shut down after 3-5 minutes of usage, sometimes shorter, and while plugged in, it would shut down before I could even type in my password.

I'm certain that overheating is not the problem, the tempature inside my laptop hovers around 50 and it never feels hot to the touch when it shuts down. 

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Acer Aspire V5 123 :: Keeps Shutting Down When Press Any Keys On Keyboard

Oct 9, 2014

My Acer Aspire V5 123 suddenly shut off when I press any keys on the keyboard. So, in order for me to log-in, I just used the on screen keyboard to enter my password. I just bought this laptop 6 months ago, and I seldom use it. 

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Acer Aspire 4745 :: Shutting Down When Plug-in AC Adapter After BIOS Update

Nov 11, 2014

I just update my aspire 4745 BIOS version from 1.04 to 1.23. After that it making a big problem. If i plug in AC adapter it getting shut down. But if i turn on it without AC supply, it works perfectly. But if i try to turn on laptop after plagged AC supply, it not response anything,

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Acer Aspire 4745 :: Laptop Shutting Down When To Plug In AC Adapter After BIOS Update

Nov 13, 2014

I just update my aspire 4745 BIOS version from 1.04 to 1.23. After that it making a big problem. If i plug in AC adapter it geting shut down. But if i turn on it without AC supply, it works perfectly. But if i try to turn on laptop after plagged AC supply, it not respons anything,

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Dec 30, 2014

I am one of those where the tightening of the screws didn't work. The screw in question "over-turned" when I wnated to fix it so I do not get my battery running. Then I tried to open the back as you describe. I removed all the screws.... but.... still couldnt open it. The back-panel is somehow else fixed... I can ot remove it. Is there any trick or whatsoever or am I missing something else here?

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Sep 22, 2014

I have a brand new Aspire V3-371-596F.  Since the first boot, I have been having problems with the touchpad freezing randomly.  The two finger sroll is reversed and I cannot access any settings to change the direction, either.  I downloaded the suggested Synaptics driver from the Acer website, but Windows will not let me install the driver for the touchpad. 
 
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How do I tell the computer that it does not have a Microsoft mouse installed so I can use the correct Synaptics driver?  
 
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Oct 20, 2014

I've just recently bought my acer aspire e1-570g notebook, and it makes a short single beep at random times. Sometimes it does't occure for hours, and sometimes it happens twice in a minute.I've already checked the Ram, CPU, GPU, Hard Drive with tester programs, even reseated the ram, but the beep didn't disappear.

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Mar 2, 2015

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My adapter shows as being REALTEK and i read on here of similar problems with the Broadcom adapter, which makes me think that the driver is causing the problem. Someone suggested that the Bluetooth was causing a conflict, so I removed bluetooth and it made no difference. (I have re-installed bluetooth. All drivers are latest ones.My switch is not a month old yet and this happens a couple of times a day. and am close to returning the product. I like it, but cannot put up with such an important issue as the internet randomly dropping.

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Feb 8, 2010

That is, the wifi connection randomly disconnects and reconnects, which is especially annoying when she is on MSN or whenever she is logged on to a HTTPS site (she has to log in again on the next refresh).

maybe Acer has a new driver for the 5100?

the OS installed is the factory Vista (with the usual bloatware - I deleted most of them). Can deleting certain Acer bloatware cause wifi issues?

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I have an acer aspire e1-571 g and since last week ,my internet connection (broadband or wireless ,no matter wich i use) drops randomly ..and i can't reconnect untill i restart my laptop..i've tried to change MAC,drop ip,reinstal windows,reinstal drivers of ethernet and wireless,no result.. I'm starting to think that my motherboard is faulty..??

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Sep 19, 2014

My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
 
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Feb 11, 2015

 I recently started having some trouble with my laptop, the screen wouldn't come on during powerup, fans and hard drive sounded to be running.  This has happened 3 times since it started a few days ago.  I was able to get the screen on by plugging in my parents old monitor into the serial port, it just popped up in the same instant I plugged it in.  I have also had my usb ports stop functioning.
 
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Acer Aspire7560-sb416

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Mar 5, 2015

I have had my aspire e1 touch for a couple months now and a couple weeks in it randomly wouldn't detect the touch ability.  I have to shut the laptop down and back on again for it to work (simple restart won't work)  It's a new computer so I haven't upgraded any os, it's running with the Windows 8.1 it came with and I have chrome as the browser.  It seems to happen when I wake it from sleep, not in the middle of using it.  When the touch is not working, the device manager doesn't even detect that touch is an option (it's hidden, but grey and cannot be enabled)....

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Acer Aspire E1-570G :: Wireless Connection Randomly Drops On System

Oct 27, 2014

I bought my Acer Aspire E1-57G 2 months ago. U put win7 64bit on him and installed som drivers. All worked fine for some time. 1 week ago my internet slowed down randomly, and only on this notebook. 

I googeld a little bit and i decided to go for win 8.1 and original drivers. I installed everything but the problem with WLAN adapter was still there. If i started loading a web page sometimes it loads completely with no problems and everything is fine for some time (5 min) then pages start to loading slow or not at all. And like that all the time.

When I download something it ether downloads "fast" like 500 - 800 kbps or not at all 0kbps. On other notebooks wireless connection is ok, and at the same time when thisone is slow others do well. Win update is not slowing connection (OFF), firewall is ok, power management set  to be max for wlan adapter. I tried every solution that i found on the internet.
 
So what is the problem (is it WLAN adapter) and how to fix it?

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Oct 21, 2014

Recently started having a problem with the mouse pointer randomly jumping all over the screen. It's gotten so bad that I can't even use the computer at this time because the pointer won't stay in the same place long enough for me to type or select anything. I typically use the laptop in the screen forward configuration so I don't use the touch pad and nothing is touching it. I use the touchscreen about half the time and use an external USB mouse the rest of the time. It makes no difference which method I use or whether the external mouse is connected or not. as my fancy 4-month old laptop is essentially useless at this point.

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Jan 21, 2015

My laptop has just started doing the same thing, at least every 5 minutes it drops the net connection.

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Feb 9, 2015

I bought two of these laptops (Acer E5-471P CI3 4GB 500GB 14 Inch Touch Laptop - Black. - [URL] .... as Christmas presents.
 
Both are having issues with the trackpad where it will randomly freeze or the pointer will disappear. At first my mother thought it was just being slow and freezing all the time. I had a look and found that the touch screen worked fine when the mouse froze or disappeared. Now, immediately I assumed it to be a driver issue, so I updated the trackpad driver. 
 
I can't find any info on this and even though I bought the week before christmas ACER are saying my warrenty has run out and I don't have the time to find a scanner to scan my receipt. I am a day or two away from returning this laptop if no solution can be found.
 
This freezing happens ALOT, to the point my mother is using the 4 year old dusty laptop with missing keys. I assume it's something to do with the touchscreen and the trackpad interfering with one another.

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Acer Aspire V5-473PG :: Touch Screen Randomly Hits All Over The Screen

Nov 17, 2014

I'm using Aspire V5-473PG.
 
Recently I noticed that my touch screen sometimes starts to hits randomly at the bottom of the screen. This problem cause some windows became minimize and maximize on its own and when i'm watching video, the video keep pause, play and pause again. I tried to find any crack on the screen but found nothing. 

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Acer :: 1410 Shutting Off When Back Is Hit

Mar 29, 2010

problem with my Aspire 1410 (SU4100).

For the last few days I've realized that if I accidentally hit the back of the notebook (at the edge of the screen near the battery) while its open, it completely shuts off. The only way to bring it back to life is by taking out the battery and putting it back in. It definitely wasn't happening before. I recently got it for Christmas so its pretty much brand new.

Ive never seen something like it before. As you can imagine, it can be annoying when typing notes in class and I lightly tap the back with my knee to adjust it and it turns off. Ive never dropped it and have taken extreme care of it.

Also I'm from Canada and have the french-canadian keyboard version (not that would make a difference) and bought it from Costco, which supposedly extends the manufacturer's warranty to 2 years.

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Acer :: Crystal Eye Webcam & Windows Shutting Down?

Mar 14, 2008

my notebook will not off after restarting. it stays at "WINDOWS IS SHUTTING DOWN" and God knows how long it will be like that if i dun press the off button. i found out that either the BISON or SUYIN webcam software is causing the problem....

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