Acer Aspire V5-473P-5602 :: Shutting Down With And Without AC Adapter
Jan 6, 2015
I bought this acer laptop about 5 months ago, it was working fine up until a couple days ago that I started to notice that it would shut down after 3-5 minutes of usage, sometimes shorter, and while plugged in, it would shut down before I could even type in my password.
I'm certain that overheating is not the problem, the tempature inside my laptop hovers around 50 and it never feels hot to the touch when it shuts down.
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Jan 14, 2015
I have an Aspire V5 -473P-5602. This is my 2nd unit as the first had issues that couldn't be fixed. Had this replacement for 2 months now and has been working great until recently. I'm hoping this is a minor thing, but I can't seem to find anything online about it.
Basically, sometimes when I turn on the computer it boots into the "insydeh20" screen. Not every time but enough to be annoying to me. The computer is pretty much as is when I got it new. No 3rd party apps, nothing modified etc etc.
Again, except for installing Windows updates nothing on the computer has been changed. Sometimes when I start the computer I hear a clicking sound ( one click) Seems it makes the noise when there is a Microsft update available. Normal?? Never did it before...
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Oct 29, 2014
I have an Acer Aspire V5-473P-5602. It's just over 2 months old. It's been for repair twice, and both times the repair does not solve the original problem.
The issue is this... I will charge the computer to 100%. While using, the battery indicator will show different values at different times. Basically all over the map. Once the indicator gets down to 30% or so , I'm in the "shut down" zone where the computer will shut down because there is actually little or no power left in the battery though its says 30% or 24% or whatver value it may be.
Again this has been to the Acer Repair Shop to be "repaired" twice so far. They changed the Mainboard ( Motherboard I assume) TWICE so far and the problem STILL persists. I can't even get to the "Low or Critical" battery warnings ( currently set at 15% and 5%) because it shuts down before reaching those levels.
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Nov 11, 2014
I just update my aspire 4745 BIOS version from 1.04 to 1.23. After that it making a big problem. If i plug in AC adapter it getting shut down. But if i turn on it without AC supply, it works perfectly. But if i try to turn on laptop after plagged AC supply, it not response anything,
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Nov 13, 2014
I just update my aspire 4745 BIOS version from 1.04 to 1.23. After that it making a big problem. If i plug in AC adapter it geting shut down. But if i turn on it without AC supply, it works perfectly. But if i try to turn on laptop after plagged AC supply, it not respons anything,
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Jan 2, 2015
I desperately do NOT want my back light to turn off after 30 seconds or whatever it is. I want it to STAY ON. There must be a setting for this. Where is it?
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Feb 11, 2015
Power indicator light stay on, even with the computer off and unplugged, beside that The computer is working fine
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Jan 31, 2010
I uninstalled 2 programs and deleted shared files after the uninstall.
On reeboot of the computer my screen was pixellated and it was hard to read text.
I have tried the following to get the screen back to normal.
System restore
reload uninstalled programs
Installed video drivers
Contacted Acer who told me to put system back to factory defaults, which I did
Nothing has worked so far
I have set my screen size to 1024 * 768 which allows me to read text but the screen still doesn't look right.
I have plugged in an external monitor which there is no problem with.
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Mar 7, 2009
i have an acer aspire 5100 series everything is great on it except i have this weird problem, when i connect to my wireless network after is says connected i open the iexplorer and then the laptop shuts off. Thats the only time it does that, if i dont connect to the internet it works fine and never turns off. First i thought it was overheating but i bought those fans that go under the laptops and still shuts off when i connect to my wireless network. Anyone have any idead of what could be causing this?
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Feb 10, 2015
I have had a look on the forum and from what I saw it was at regular intervals when peoples laptops were shutting down.My laptop shuts down when moved this is often when the laptop is being picked up. I have had a fresh install and still not rectified. Therefore I feel it's down to the internals. I took it to my local shop and tbh he made a meal of it and messed up my windows so got it back and thought to have a go alot self. The fan has been cleaned so don't think its overheating as it can turn off after a min when the laptop is moved or can run for hours if left on a table or something. It makes a click sound and it shuts off.
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Jan 19, 2015
I got a new Acer a few months ago and it worked fine in the beginning. In the last few weeks, it has been randomly shutting down. It does not show the normal shut down message you would see when using power button or Start Menu but just shuts off. When it comes back on, it says Windows did not shut down properly.
I seemed to have narrowed this down to when I move the screen or move the laptop.
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Dec 29, 2008
I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:
I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Mar 7, 2015
My Acer Aspire 5741G-3652 keeps shutting down while I am using it.
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Jan 24, 2015
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
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Oct 9, 2014
My Acer Aspire V5 123 suddenly shut off when I press any keys on the keyboard. So, in order for me to log-in, I just used the on screen keyboard to enter my password. I just bought this laptop 6 months ago, and I seldom use it.
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Jul 25, 2009
I'm looking to get a 2nd AC charger adapter for my aspire one and am trying to find one with the angled jack tip, instead of straight. I believe this puts less pressure on the jack this way.
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Dec 9, 2008
My power adapter went bad on my Aspire 3003LCI.
The power adapter has the following
specs.
Input: AC100-240V
Output: DC19V 3.42A
Power: 65W
I purchased a Targus APA10US universal power adapter. Its specs are as follows.
Input: AC100-230V
Output: 15-24V -2A
Power: 65W Max
My Aspire calls for a #14 tip, but that one did not come with the adapter. Can I use another Targus adapter (#3) with a different tip without doing damage to the PC? I have been told that the tip does some type of voltage regulation and adjusts to the settings of the PC.
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Jul 22, 2008
I am working on a 5100 Aspire. The display is garbled and I can't do anything with it. It has Media Center edition XP. I need a recovery disk to recover the driver for the display driver.
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Dec 19, 2009
I recently picked up a nice 1410, the 12" version. Looking around on Acer's site it appears they used this name in the past for a 14" laptop as well? Is the new 1410 the laptop people are discussing in the other threads with the Timeline?
The primary reason I ask is because I'd like to buy another AC adapter off Ebay, and it seems many that come up for the 1410 may be for the old laptop. Is there some other model or part number I should be searching for?
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Aug 31, 2008
I have an Acer Aspire 4720z notebook and decided to hook it up to my tv. So I got my 7-pin to composite adapter which came with my video card for my desktop and plugged it in to give it a shot to see if it would work and no go, it just won't detect being connected to the tv. I read the manual and searched online to see if this perticular notebook allowed for s-video to composite or if Acer made one for it themselves, again no go. So I was wondering if anyone has this notebook, or the 4710 or 4720 which I think are identical hardware wise, are able to connect one to it and actually get it working?
it uses a mobile intel 965 express graphics chipset.
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Sep 3, 2014
i cant Able to install wireless network adapter in my laptop..I downloaded all updated drivers from Acer website but still its missing and not able to connect WIFI.
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Oct 19, 2014
I have an Acer Aspire 4720Z. Since long I had been using XP. Recently it was formatted and Windows 7 was installed. But after this upgradation, the WLAN is not working. Have banged my head with drivers and all.
Device manager is showing Microsoft Virtual Wi-Fi miniport adapter (although with XP it simply showed by the name of WLAN adapter as far as I remember). And checking it's properties it says that the device is working properly. When Intel Wi-Fi Technology is tried to get started, it says that 'A supported intel wireless network adapter not found'.
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Dec 10, 2014
My internet frequently disconnects from my Aspire S3-951 notebook with Athros AR5BWB225 wireless adapter. The adapter is loaded with driver version 10.0.0.227. Is there a newer driver that will prevent the frequent disconnects?
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Jan 8, 2015
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
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Mar 29, 2010
problem with my Aspire 1410 (SU4100).
For the last few days I've realized that if I accidentally hit the back of the notebook (at the edge of the screen near the battery) while its open, it completely shuts off. The only way to bring it back to life is by taking out the battery and putting it back in. It definitely wasn't happening before. I recently got it for Christmas so its pretty much brand new.
Ive never seen something like it before. As you can imagine, it can be annoying when typing notes in class and I lightly tap the back with my knee to adjust it and it turns off. Ive never dropped it and have taken extreme care of it.
Also I'm from Canada and have the french-canadian keyboard version (not that would make a difference) and bought it from Costco, which supposedly extends the manufacturer's warranty to 2 years.
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Mar 14, 2008
my notebook will not off after restarting. it stays at "WINDOWS IS SHUTTING DOWN" and God knows how long it will be like that if i dun press the off button. i found out that either the BISON or SUYIN webcam software is causing the problem....
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Jan 23, 2015
Laptop, model is "E1-531-B9604G50MNKS". Windows 8. I , its a overheating issue, that's not true at all.
I have turned off this feature where it overheats and it auto shutdowns though power opitons, yet, it still does it. I have never see a laptop so cold have a overheating issue so I cannot be that, lets move on.
This laptop is about a year old? This is my mums laptop and I upgraded it to 8.1, re-installed directX which was such a pain (after I tried everything and become desprate ), tried other games, restored it to factor new conditon, did disk error scans, started the **bleep** laptop up though Safe mode, upgraded the drivers, updated every single thing, did deframents. I have really done everything possible even little things from making the game windowed or running Comptibility mode. There is nothing else I can do. I have changed power options, yes. There is no way to fix this peace of **bleep** laptop my mum wasted money on, even the trackpad freezes from time to time while the laptop remains working this lasts for a few seconds. This is the second product of Acer my mum has bought and its not going really well, both of them were not that great and had issues but this is by far the worst state I have seen a laptop being in and now I don't know if its just windows 8 or Acer but from what I have heard as a pretty hard-core gamer windows 8 is not to bad so, acer... I use windows 7 on all my systems and I will probably install it on my mums laptop.
Right now I am limited to what I can do, I cannot download any updates or such for that laptop at the moment It has recently been retorted to factory new or refreshed because it would not start up.
We are not sending it away to get fixed (What a waste of money), if it comes to it my mum will use my HP not ACER laptop while I use my computer. My laptop is what 4 years old? Still works fine compared to this Acer laptop.
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Jun 23, 2009
Just got the laptop today. Went to Windows Updates out of the box and boom, it shuts down. A LOT. I managed to get the 64 bit updates in but it keeps shutting down for the rest. System Restore doesn't seem to manner.
The bottom of the laptop is hot to the touch after 2 hours worth of idle usage spent on updating windows....
Specs
Intel Core 2 Duo Processor T6400
4GB (2/2) DDR2 667 SDRAM
320GB hard drive
Blu-ray Disc Drive
9600
NVIDIA GeForce 9600M GS
The only changes I've made is removing some annoying bloatware, but I didn't expect problems this fast and this early.
I hope this is not a heating issue because I would hesitate to get a replacement. 6930 owners...have you had this problem before. Does it get hot a lot? I hope it doesn't explode if I try to play Left 4 Dead on it.
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Jan 28, 2009
i recently installed vista service pack 1 on my system which is a 64 bit OS! a couple minutes after installing and installed all necessary drivers, i then tried to install the PC game by the name of grid, half way into installation, my laptop shutdown giving me the blue screen that say hardware error and dumping memory.... i tried rebooting a couple time but same blue screen results, so i opened my system and then boot again, i then noticed my fan wasnt running continuously, it runs for a couple seconds then stops and then runagain for another couple seconds and stop, it continuously repeats that step, so i then removed the fan and cleaned out the sponge thick dirt i saw in it, blow out the dust from vents and from heat sink, then i tries booting up again and the fan behaves the same god darn way..... how can i solve this problem do you think weather or not my system is 32 bit or 64 bit, wud it affect the operation of my fan?
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