Acer Aspire V5-473P-5602 :: Battery Indicator Wrong - Show Different Values At Different Times
Oct 29, 2014
I have an Acer Aspire V5-473P-5602. It's just over 2 months old. It's been for repair twice, and both times the repair does not solve the original problem.
The issue is this... I will charge the computer to 100%. While using, the battery indicator will show different values at different times. Basically all over the map. Once the indicator gets down to 30% or so , I'm in the "shut down" zone where the computer will shut down because there is actually little or no power left in the battery though its says 30% or 24% or whatver value it may be.
Again this has been to the Acer Repair Shop to be "repaired" twice so far. They changed the Mainboard ( Motherboard I assume) TWICE so far and the problem STILL persists. I can't even get to the "Low or Critical" battery warnings ( currently set at 15% and 5%) because it shuts down before reaching those levels.
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Jan 6, 2015
I bought this acer laptop about 5 months ago, it was working fine up until a couple days ago that I started to notice that it would shut down after 3-5 minutes of usage, sometimes shorter, and while plugged in, it would shut down before I could even type in my password.
I'm certain that overheating is not the problem, the tempature inside my laptop hovers around 50 and it never feels hot to the touch when it shuts down.
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Jan 14, 2015
I have an Aspire V5 -473P-5602. This is my 2nd unit as the first had issues that couldn't be fixed. Had this replacement for 2 months now and has been working great until recently. I'm hoping this is a minor thing, but I can't seem to find anything online about it.
Basically, sometimes when I turn on the computer it boots into the "insydeh20" screen. Not every time but enough to be annoying to me. The computer is pretty much as is when I got it new. No 3rd party apps, nothing modified etc etc.
Again, except for installing Windows updates nothing on the computer has been changed. Sometimes when I start the computer I hear a clicking sound ( one click) Seems it makes the noise when there is a Microsft update available. Normal?? Never did it before...
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Feb 11, 2015
Power indicator light stay on, even with the computer off and unplugged, beside that The computer is working fine
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Jan 8, 2015
I have an Aspire E5-411... I like many others am experiencing the same issue. A "sound" notification would not work for me. I went to the Windows 8.1 site and saw someone ask the very same question about his Acer a few months ago. The Rep. at the Windows site told him that that feature was locked and he would have to contact his OEM (in this case Acer) how this feature could be unlocked. Is this true? I need to be able to see a caps lock notification.
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Feb 25, 2015
I have an Acer Aspire V3 551 8469. It is out of warranty. The indicator power light blinks 4 to 5 times and nothing happens after. I got adventurous and opened it up. I replaces the cord that receives the power coupling from the ac. Still not working. I was told it could be the motherboard but there is no guarantee that is the issue. If it is the mother board I will just have to get one and put it in.
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Jan 25, 2015
I have a dell xps 15z laptop and I have replaced the battery because it was not giving any backup. Now i plugged new battery but the battery icon says"0% available, (plugged in, not charging)". Also an indicator is blinking (four times orange and one time white) below the laptop screen (the hinge where screen is attached to the base of laptop).
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Mar 21, 2009
I have an Acer Aspire 5672Wlmi and recently my battery went completely dead. I went to the Acer website to find out that they are out of stock which meant that I am out of luck. A quick search on amazon gave me some promising results and a few days ago I bought a battery that is an equivalent of the one I need.
If I try to boot the computer using the battery I get an error saying that I have the wrong battery and I should insert the correct battery and press any key. This message is shown immediately after the Acer logo flashes momentarily during the POST so I guess this restriction comes from Acer's BIOS. Right now it seems my chances of having the right battery are as high as being able to find a key that says "any" o my keyboard.
However I know that the battery is fine because it runs fine if I insert it once the latop has booted. Even if I remove the power plug after that it runs just fine. Also the fact that I am able to read the message when the latop is running only on battery is sufficient to convince me that my battery is fine and my BIOS is wrong.
My questions is, what should I do to fix this problem? I have already contacted the seller but I thought you guys might know more about how to fix this. I guess it would involve flashing the bios which is fine with me.
If it matters for the BIOS version, the laptop was bought in the UK.
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Feb 27, 2015
My battery indicator seems to be showing incorrect readings. When I get to about 16% battery, it will drop to 5%. It will not even show the battery critical warning, it just goes to 5%.
I already tried reinstalling windows to factory, same issue. Also installed Linux to see if it was a specific problem with Windows, same issue.
I ran powercfg to see what was going on and see this for my battery;
Battery ID17266SANYOAP13B3KManufacturerSANYOSerial Number17266ChemistryLIONLong Term1Sealed0Design Capacity53400Last Full Charge55455
For some reason, it is showing a full charge of more than design capacity. Could this be why it incorrectly thinks it has more battery, and then quickly readjusts to 5%? I tried recalibrating (three times) the battery by completely draining and then completely charging and have the same problem
Also, I found that if I overcharge (leave it plugged in after fully-charged light comes on) then this problem disappears for that discharge cycle, but will return if I don't overcharge it for the next cycle. It seems to think it's fully charged too early when it's actually not!
Honestly, I'm hoping there is a way to fix this without having to replace the battery, since it's not removeable for this model so I would have to send it in for warranty replacement. This laptop is only about 6 months old.
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Mar 7, 2015
My battery indicator seems to be showing incorrect readings. When I get to about 16% battery, it will drop to 5%. It will not even show the battery critical warning, it just goes to 5%.
I already tried reinstalling windows to factory, same issue. Also installed Linux to see if it was a specific problem with Windows, same issue.
I ran powercfg to see what was going on and see this for my battery:
Battery ID17266SANYOAP13B3KManufacturerSANYOSerial Number17266ChemistryLIONLong Term1Sealed0Design Capacity53400Last Full Charge55455
For some reason, it is showing a full charge of more than design capacity. Could this be why it incorrectly thinks it has more battery, and then quickly readjusts to 5%? I tried recalibrating (three times) the battery by completely draining and then completely charging and have the same problem
Also, I found that if I overcharge (leave it plugged in after fully-charged light comes on) then this problem disappears for that discharge cycle, but will return if I don't overcharge it for the next cycle. It seems to think it's fully charged too early when it's actually not!
Honestly, I'm hoping there is a way to fix this without having to replace the battery, since it's not removable for this model so I would have to send it in for warranty replacement. This laptop is only about 6 months old.
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Jan 2, 2015
I desperately do NOT want my back light to turn off after 30 seconds or whatever it is. I want it to STAY ON. There must be a setting for this. Where is it?
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Jan 2, 2015
After pressing the power button the battery light flashes about 6 times then goes out. No light on for power.
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Nov 14, 2014
My battery on my acer draws power at times when my laptop is plugged in it will work ok then the on and off button will start to blink It will go into hibernation when plugged in when the battery gets to low....
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Dec 27, 2009
I recently ordered an Aspire 7535-5020 with an Athlon 64 X2 cpu in it and when looking for more information about it I stumbled upon another forum where some people were talking about Windows 7 reporting that the cpu was actually a Turion. Anyone know anything about this?
Even looking at Acer's website it says this model has an Athlon 64 X2 Dual-Core in it. Would this be a Windows bug reporting the wrong thing, or the actual hardware is built using different components than what is marketed and sold?
I would like to hear others thoughts before I actually open the box when it gets here.
My ordered computer: Aspire 7535-5020
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Oct 17, 2014
When I plug power, battery indicator bulb indicating and when i press turn on button on laptop, suddenly battery indicator bulb turned off and laptop wont start. then i removed battery and install it again. then again battery indicator bulb indicating. this sequence happening again and again. what could be the reason.....
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Apr 10, 2009
when i turn on my laptop this error appears when i log on to windows. it appears to be having a conflict with acer eAudio Manager as when i switch to another plan(like,games,or music>rock or smtn from the list) it doesn't change anything.and that error appears again.the sound was way better before,and i even had that 5.1 output,which i miss...
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Dec 7, 2014
Acer R7-572-6423
Windows 8.1
Bought April 28, 2014.
Issue: I get a black screen permanently now. When connected to wall battery indicator is blue, I touch the power button, power indicator turns blue for 7 seconds then turns off. Nothing happens. Screen doesn't power, can't hear any fans, etc. Same issue when not connected to wall.
There was a BIOS update version 2.04 which fixed a problem "2. Revise system can't boot when "Exit Discarding Changes" was selected in BIOS menu." I believe that's my issue.
Is there any recovery method that can be done at home to get it out of this state?
Here's a video from another user with the same laptop and identical problem but no fix : [URL] ....
Another user suggested sending in the laptop to have the EPROM replaced but never said why or if it fixed it.
Tried:
pinhole button to reset the system
removed battery, hard drive
looked for crimped wires in hinge going to screen
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Jan 31, 2010
I uninstalled 2 programs and deleted shared files after the uninstall.
On reeboot of the computer my screen was pixellated and it was hard to read text.
I have tried the following to get the screen back to normal.
System restore
reload uninstalled programs
Installed video drivers
Contacted Acer who told me to put system back to factory defaults, which I did
Nothing has worked so far
I have set my screen size to 1024 * 768 which allows me to read text but the screen still doesn't look right.
I have plugged in an external monitor which there is no problem with.
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Sep 29, 2009
I flashed the Bios (from Acer webpage vers. 1.10 to vers 1.13) on my notebook Acer Aspire 8930G - 864G64Bn. No I have a really big problem.
I can switch on my notebook and it shows the Acer empowering people screen, but stay there. Nothing happens. The only thing I can do is press F2 (is the only thing which is offered on the screen) But also there it just says please wait.... and nothing happens.
At the first time reboot after flashing I was able to enter the Bios, but since than I can't.
So I read a lot of using a usb thumb drive or an external floppy drive.
Will this work for my notebook and should I copy just the .FD file on it?
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Dec 28, 2014
how to turn off camera indicator when using camera?(acer aspire e1 57g)
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Feb 4, 2009
I have an Acer Aspire 5360 with a screen problem. There is a thick stripe of the screen on the right hand side that does not show the desktop. I have changed the display settings resolution, reinstalled the intel chipset driver which I updated on the intel site. Reinstalled the OS XP, reset the bios to defaults etc.
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Dec 22, 2014
I have acer aspire E15-511 with windows 8.1. F2 doesn't show at startup, ro the acronis F11 key. How to get form acer and acronis but no dice.
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Sep 25, 2014
Power button lights up and fan cycles to 0% no hd indicator illuminates from pb assembley, no beeps, no monitor, nothing.
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Jan 25, 2010
High CPU Usage despite nothing showing on Task Manager or Process Explorer.
I was asked to have a look at a relatively new Acer Aspire 6530g laptop recently that was beginning to become almost unusably slow all of a sudden. The system (which comes with 4gb of ram) literally can no longer run a couple of simple applications at the same time. Displaying typical behaviour of high CPU usage, ie taking a long time to respond, typed sentences seeming to pause and then jump to the end, video noticably jerky accompanied by a crackling through the speakers.
The system had a fresh re-installation of Vista done, which seemed to solve the problem briefly, reappearing again after a week or so, and then upgraded from Vista to Windows 7 in an attempt to solve the problem, again the symptoms appeared to stop after the upgrade (or weren't as evident) and returned yet again after only another week or so.
First thing i did was check task manager for something slowing the system. I suspected perhaps some malware or a trojan on the system.
This is where it gets weird. Nothing. If for instance theres just 1 browser window playing a flash game, it slows to a crawl. CPU shows 75-95% usage, yet nothing is seemingly using it. To go a little deeper I installed sysinternals process explorer to see a little deeper into what might be causing it. Again, nothing. Showing overall High CPU usage, but nothing appeared to be using all of the CPU..................
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Oct 25, 2014
My acer aspire p3 tablet did not show on TV screen when i plug the hdmi to my TV ....
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Sep 24, 2014
When I purchased the above laptop, Windows 8 was loaded, however, due to some issues, I had to install Windows 7. Since the time, I have had the following issues:
-The CAP and NUM lock indicator is no longer operable
-The laptop is VERY slow
-When watching NETFLIX, the screen goes to sleep every 20 minutes
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Feb 21, 2008
I have a acer 1414 notebook, when i plug it in and try to get it to post the battery light blinks orange around 8 times, and then stops. i get no beeps, other other lights,.
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Mar 1, 2015
My laptop was working but then when i powered up the first screen that shows is it wants a HDD password. can not start windos 7.
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Feb 7, 2015
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
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May 8, 2009
I have an Aspire One 6cell, and have had a terrible experience with it. Let me start by giving you what happened until now...
On January 12, I purchased an Aspire One here in Belgium. It's a model with a 6cell battery, QWERTY keyboard.
The next day when I'm charging it, the LED indicator, which was red, indicating that the system was still charging, all of a sudden, turned off. The laptop, was on on that moment was on and Windows noticed that the system went on battery power. However, I hadn't touched the cables or anything, it just stopped charging. After 15-30 minutes, it started charging again. It seemed something had to discharge or so before it went on.
I tested in another plug. Nothing. I removed the battery and tried switching it on: again nothing (which made me think it had nothing to do with the battery).
I called the shop and they said it had to return to Acer, which could take up to 4 weeks. I was a bit dissapointed by that, so I called Acer instead. They told that it was a known problem on the motherboard, they would come pickup the system and I would have it back a few days later.
So they came, about a week later, they returned it. On the warranty note, it said: no problem found, bios updated. I retested the system, after a day, it did it again. So I called Acer again. They would come again to pick up the machine.
Again, a week or so later, it returned, only to find that again, they didn't fix the problem. On top of that, the cover of the laptop was severly scratched. I called them again, they would fix it this time for sure.
Again, it came back. It worked fine for about 2 weeks... Then, the same problem came back: while charging, it stopped charging. I was completely stunned, so I went back to the store where I bought it. They would take care of it............
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