Acer :: Reconstructing The Hidden Recovery Partition With The DVD
Nov 10, 2008
I just wanted to know if there was a way to reconstruct the hidden recovery partition with the recovery dvds? The thing is that when i bought the notebook I noticed the partition and thought it was just garbage(how fool), so i totally erased everything, the good thing is that i made the recovery dvds with Erecovery before that.
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Feb 9, 2015
I got a virus somewhere along the line. Every time I do a factory install it's never right. Can the hidden recovery partition become corrupt? If so, how do I wipe my hard drive clean so I can use the "Completely Restore Coomputer to Factory Default" setting?
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May 6, 2009
I am going to install Win7 RC on my Vaio TT21XN. Have made Recovery DVD. If I remove hidden partition and install new system (for example Win7) and after some time will want have hidden partition back will it be recovered after using Recovery DVD?
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Jun 15, 2012
I have a Pavilion G7 2223nr. It came with w7, and free upgrade to W8. Was never able to go to W8.1. Caught something bad everything went south. Had to reload win 7 pro, I had the software pack from MS.
I cannot get the computer to reconize anything doing with the ethernet, or the WiFi.
I tried F11 at bootup, and all I get is Computer is broken error code 0000225.
I have lost my HP partition, so I need to know if HP sells a disk that will give it back to me?
If all else fails I just use my tablet until I buy win8, or 8.1. Or I take it to a repair shop. I have been researching this for 2 days, have downloaded all drivers from HP for my computer, and it still doesn't recognize any device.
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Apr 11, 2009
I have had to recover my Acer Aspire 5103 laptop twice now and on both occasions the Recovery (Alt + F10 at the acer logo) did not work.
I have now reinstalled Windows Vista after formatting and partitioning my hard drive into 3 equal partitions with C and D in NTFS format using Paragon Partition Manager.
That is 112Gb of 120Gb because the recovery software is on the 8Gb hidden partition and I intend to install Linux on the 3rd partition.
how to unhide the hidden partition so that I can format it and merge it with the C drive.
I have downloaded all Vista and Acer drivers and programs so the hidden partition is surplus to my requirements.
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Nov 24, 2008
how to retrieve acer hidden partition.i accedentally delete ie.dont have backup for it,have a backup the acer factory setting but but didnt recover the hidden partition.
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Jan 17, 2010
I have an aspire 4930 laptop which came with Vista pre-installed. To cut a long story short I installed windows xp to replace this which has been a total disaster (although the system is still working). I would like to start afresh with vista so need to do a factory reset. I have no recovery CDs.
I can confirm that the hidden partition PQSERVICE is intact. I cannot however run the erecovery software from windows because it was lost along with Vista and as far as I am aware I cannot download a windows xp compatible version.
WinXP over-wrote the ACER MBR so the Alt-F10 command stopped working however I have used a live CD version of GRUB to boot to the recovery partition, sidestepping the need to restore the Acer MBR. When the vista partition boots up Acer eRecovery Management loads, however the "restore system from factory default" and "restore system from user's backup" options are both greyed out.
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Apr 26, 2009
I made a backup of "something" after the software first installed itself. The set is 2 DVDs for Vista Home Basic.
But what did I really back up? Was it the C drive or the hidden partition?
I ask because, after a number of changes to the C drive, I want to take another backup.
If I use eRecovery, what will I get in the backup?
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Apr 22, 2009
Can the C drive be enlarged?
Can the hidden partition be emptied and made "visible"?
My laptop is rather new, and I noted that the C drive was pretty full already. I deleted many software items and added other software that I needed, but there isn't much left anyway. The D drive is largely empty however. Can the C drive be repartitioned? Is any special software needed to do that?
The hidden partition seems not to be of much use after one has made the 3 DVD factory default backup. Can it be deleted? Made Visible and used for something else?
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Jan 29, 2015
When I bought my Aspire 5733 laptop about 18 months ago it came with a hidden partition built in now I cant remember what the partition was called or how to find it .
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Oct 11, 2014
Got a Aspire one 722 from mom-in-law. She didn't use it much. Sticker says I have a 320GB HDD but Properties only show 284 GB. How do I recover the lost HD space?
I discovered the space holds MS Office but I can't access Office without purchasing it which I have no need for so this is just a closet full of stuff I don't want and apparently I can't use the storage space either.
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Nov 10, 2008
I have a Dell Inspiron E1505 laptop two years old Windows XP 80GB HD
I notice that my C drive has a capacity of 51.2GB while my D drive has a capacity of16.8 for a total of 68GB. Now I know that I should only expect around 74GB due to the decimal vs. binary issue. But I wonder where is the other 6GB (74-68)? After reading many posts, I am assuming it is on a hidden partition. Thus my questions are...
1. If there is a hidden partition, can I get rid of this partition somehow to get me another 6GB? I am pretty much maxed out on HD so I could use every bit of possible. When I bought the laptop, I made sure to get the reinstall disks. So I have a disk that says "Operating System- Microsoft Windows XP Media Center Version 2005 with Update Rollup 2" and a second disk that says "Drivers and Utilities - For Reinstalling Dell Insiron and Dell XPS Computer Software". So I assume that whatever is on the hidden partition is the same as on the disks, and thus I could get rid of the partition. Agree?
2. If folks suggest keeping the partition, or when I run out of HD again, is it fairly easy to add HD GB to the 1505? Again, I have read tons of posts and it seems pretty simple, even for a newbie like me. Is it pretty easy? I'll probably start a different post if I get to this step.
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Aug 16, 2009
This concerns the Sony Vaio SR 290c model.
Recently I deleted the "hidden" partition that was used to store recovery files. However,
after I formatted the drive, it has not showed up in "my computers." I was wondering
if anyone could advice me on how to basically make the hidden partition become visible on my computer
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Feb 2, 2009
I have a new FW285DH. The hard drive is 350GB 7200rpm. I found there is hidden 10gb at the first partition for recovery. You can't see that in My Computer. You can only see it in Disk Management. Since I don't need vista any more, I deleted that partition and make myself 10gb more space.
When you do a clean installation of Windows 7, it will force a 200mb at the first partition which is also a hidden partition. I wonder what is that 200mb partition for. There is no such thing in Vista.
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Dec 14, 2008
The only reason I purchased my xps m1710Â is that I thought it was the top of the range model at the time, now all I want to do is replace the hd but at the same time retain all the functionality of the hidden restore partition and the media centre partition. You would expect Dell would make this easy for me as the owner and as Dell market themselves as providing user friendly IT solutions.
I have tried using trueimage to clone the drive but when trying the new drive on boot up it gets to the Dell 'blue bar' then freezes. I have tried copying partition by partition but this is even less successful.
I have tried restoring the restore 'ghost' image to the new hard drive but symantec ghost reports incompatibilities with the image file.
I am upgrading my original Samsung hd (SATA) to a new hd and would like to keep the hidden partition and mediacentre partition as my original hd. I have a new SATA hd which is currently connected in a USB enclosure. I am not a hd or filesystem expert and don't want to spend a year studying the goodells website.
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Nov 10, 2009
im planning on buying windows 7 ..
I am a proud owner of acer 7520G ,and my lappy started acting slowly after 1 year of horrible terror or windows vista...
I made those recovery cds , also i got that 10gb partition PQSERVICE...
This service works only when you got their vista+acer signed OS?
IF i install windows 7 will i be able to recover old vista via hidden partition or recovery dvds?
Will i be able to make recovery dvds and recovery partition on win 7 with acer tools?
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Mar 7, 2009
For reasons that are too long to explain, I managed to destroy this partition on the hard drive of my Acer 4539G laptop. So no PQservice partition and the original Acer MBR is gone too. All I have left is a couple of FAT32 partitions.
I do have the contents of the PQservice partition on a USB stick.
Is there a way to recreate the PQservice partition, so that Acer's eRecovery would work again?
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Feb 5, 2009
how to partition my hdd?
(using Acer Recovery CD to install Win XP)
I have an Acer Ferrari 3000Lmi notebook.
I just replaced the hdd with a new one.
it's 80GB 5400 rpm, IDE
It's not formatted and it's not partitioned.
My notebook is an old model,
so I don't think there's a recovery partition and it doesn't have an e-empowering acer button, etc.
It only comes with Acer recovery CD's.
when I put the new hdd in, it's detected in bios,
so I installed Win XP Home using the Acer Recovery CD.
and it didn't have option to format or to partition my hdd there.
everything just ran automatically.
and now I have one C: drive.
Can anyone help me on how to partition my hdd ?
I prefer not to use partition magic/other programs to partition my hdd.
I don't know if I have DOS.
I don't mind installing XP all over again, I just don't know how to format/partition the hdd before using the recovery CD.
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Feb 27, 2010
I have a bit older Acer Extensa 4620Z - quite a while back (probalby 9 months) i had problems with it and it stopped working, couldnt find operating system or hard drive. I finnally decided to buy a new hard drive for it once i found out it was that the hard drive had died. I got my new seagate harddrive and installed it - I also order recovery disks from Acer so I could get my system back up and running.
This is where my problem is. I can see the harddrive from bios and at first when i tried running the recovery disks it kept saying there was no appropriate partition. I made a bootable copy of a program so I could create partitions on the harddrive. I did this and then tried running the recovery disks. This time it went further and started the recovery process but everytime it gets to D1E4T303.044 in the process (at 47%) - it stops... and sits there a second and then either jumps to 100% and starts over or an error pops up (error: 0xD000001D).
I can not figure out where to go from here - isn't there some way I can use the recovery disks to get my system up and running on the new hard drive?
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May 7, 2009
I'm thinking of installing XP alongside my default Vista installation and I've got a pretty good idea how to do that..just that there are some questions in my mind..
First, since I have two partitions (One ACER and one DATA) i wouldn't need to shrink my Vista drive, right? I just have to set-up a 'neutral' partition where I would put in files that I want to share between XP and Vista, right?
Second, would using EasyBCD and/or installing another OS and/or using Startup Repair (just in case) ruin my recovery partition or something? I remember in my old Lenovo laptop that when I used Startup Repair it somehow managed to screw my recovery partition and made it show up in My Computer..
Lastly, if ever I decide to use my restore disks, would it restore just the Vista partition or both of them?
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May 6, 2009
I'm having some trouble with vista running some components are missing. I was just wondering is there a way to access the vista portion on the recovery partition and run it to upgrade/repair vista? or is it only accessible for a clean install?
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Apr 14, 2010
I have the AS1410 with win7. I couldn't get the virtual cd solution to work (perhaps that is because the version is now 10 not 9 or that I'm on win7 64bit). So my approach is to copy the the first 2 partitions, PQService and the 100MB one, and track 0 (MBR). These are all that is needed to build a new system on a new disk (I think). So here is my how to:
1. Grab your free copy of Paragon Backup and Restore from here and install it and get a free serial number from the web page it gives when you install.
2. Run it and choose backup disk or partition. Tick to save track 0 + MBR, and the first 2 partitions before C: to an empty directory on C:. Remember to apply changes then wait for this finish.
3: Copy this directory to a PC with a DVD burner.
Inside the directory you'll find the archive files split into DVD size chunks. Burn these to DVDs together with downloads of Paragon Backup and Restore, 32bit and 64bit to cover all bases if you want, plus the serial number, and a text file telling yourself what to do, which is: Install Paragon Backup and Restore, combine all the archive files into one directory on a hard disk, then rebuild track 0 and the first 2 partitions.
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Oct 2, 2014
First I already created the factory default backup for recovery on USB drives (did 2 of them), but before I want to delete the recovery parittion, I would like to test first the recovery I created on the USB drives.
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Here is my dillema:I can get to the bios and have already setup the boot sequence to make the primary boot device my USB flash drive. Â It seems not to get there.
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I tried the other option the D2D, wherein I hit the volume up button and the windows button onscreen and I got to D2D. Â I get to the menu wherein I am trying to recover from an image and have inserted the USB drive. Â That is where it all stops. Â It cannnot find the recovery image even though I have already inserted the USB flash drive even before boot up. Â I did this with both the USB flash drives I made.
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I am pretty sure that the USB flash drives contains recovery file, since the USB flash drives titled "recovery" and it contains folders such as "boot" and it has files. Â I tried both USB ports (micro - using the OTG cable, and the actual USB port on the keyboard)
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Mar 22, 2009
rebooting from partition drive. I want to reboot back to factory install. I don't care if I lose existing data. No I do not have recovery discs. ACER IS TO CHEAP TO INCLUDE WITH NEW LAPTOPS>
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
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Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Feb 16, 2015
I purchased an Acer Aspire about a year ago and the laptop has seen minimal. I have experienced a common problem that Windows 8 users have. When I upgraded to Windows 8.1 - I got a 'failure to reconfigure updates' reverting back and it would go into a loop and continually do this. I only discovered this was common after. ALT+F10 does not work for me. Even though it appears the option is enabled on my computer. Currently if I can get the function to work - ALT+F10 did up until recently bring me to 'Preparing Start Up Repair' - then it would go to System Restore.
After System Restore started, the splash screen would just stay displayed and nothing happens. I am attempting to order recovery disks but apparently non US customers have issues with ordering them. I don't understand how this can happen. I have not used the laptop very often at all. It's practically a fresh install. In a year it has maybe seen 50 hours of usage. I have no way of accessing system recovery options as of now. The laptop is essentially bricked.
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Mar 5, 2015
I bought an Acer Aspire 5520 few years ago. It has a partition with Windows Vista installed on that. Unfortunately that partition is deleted completely so I can not recover my laptop to its factory setting.
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Is there anyway that I can install that original windows Vista again? I looked behind my laptop and there is a label with a product key. Is that useful?
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Nov 8, 2014
I bought an ES1-511-C590. It came with Windows 8.1 with Bing. It has a built-in recovery partition named push button recovery or something.
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I really do not like built-in recovery mechanism on the same HDD. I perfer a DVD/USBÂ or any external media.I wanted to export that recovery parititon to a DVD/USB. I searched the web and found that I needed to use Acer eRecovery Managment application. But mine did not came with that software, and I could not find it on Acer's web site either.
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I installed Windows 10 on it. I did not like this laptop, so I decided to sell it. Now, I want to make it to factory settings. Pressing Alt + F10 showed some kind of error, like it cannot verify the signature of winload.efi. I thought Windows 10 somehow messed it up. So I installed normal Windows 8.1 Pro I had. Then tried Alt + F10. Now, it did not show that winload.efi error, but it asks me to insert a recevery media. That is, it does not recognise the recovery partition.
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By the way, the screen of Alt + F10 looked like stock Windows 8.1 screen from Microsoft, not Acer. When I watched it on their web site, it showed some kind of Acer recovery program. Is this normal?
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What happened? Is my recovery feature broken? I can still see the recovery partition (11.03GB), why can't I recover it? Any method to recover the factory state.
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Oct 3, 2009
I have Acer Aspire 6920 Notebook which came with vista home premium in 64 bit installed. I have made Recovery disks (3 DVDs) and had resorted to factory defaults several times by using the DVDs and not by Alt+F10 (at that time I did not know about alt+f10). I now have removed the 64- bit vista home premium and have windows-7 Ultimate RTM, Vista Home Premium and XP Pro all in 32 bit in three separate partitions in one single hdd. I have also done BIOS upgrade from 1.06 to 1.14. I have SATA mode set to IDE instead of the default AHCI due to XP not functioning under AHCI interface.
My BIOS shows hdd pw frozen by default though I have removed the hdd and set the BIOS to default twice. I find the Vista Home Premium in 64 bit OEM is a real pain since it has a lot of third party softwares – free and sharewares – which I have to uninstall every time (more than 20 of them) and therefore I tried to delete the acers recovery partition which is of 18 GB size and my Notebook with 250 GB hdd shows only 232 GB.
However, the partition is hidden and I have tried to unhide and delete the recovery partition with a number of third party partition softwares like Paragon, partedit32, Easeus, Norton, acronis, G-parted, macrium reflect, all with no success!
Now I request the learned members to give me a solution that will work, in simple procedure explained, to unhide the acer recovery partition and deleting it without disturbing my present OSes installed on the three partitions. Macrium does not show the PQ Service/EISA partition.
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Sep 12, 2009
I have just upgraded from Windows 7 RTC Ultimate to Windows 7 RTM pro.
The weird things is, that there are two hidden partitions:
There are two hidden partitions and they have both 100% free disc space. I know one of them is the recovery from Acer, but it says nothing of the disc space is used !
Luckily, I have a recovery CD.
Another weird thing is in Auslogic Disc Defrag:
There are a removal drive and it's leading to the Windows folder on the C: drive O_O?
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