Dell :: Experiences Buying A Refurbished/dented Laptop From Outlet
May 19, 2009
I did not know about this Dell Outlet until I signed up here. The prices seem to be much lower than buying a new unit. I have my eye on a Dell M6400 unit..
So my question is, what are your experiences with a refurbished unit? By refurbished, are these units that have been rented out to businesses and returned? Will I be buying a 100% used unit? or does Dell replaces parts inside before selling them etc? Am I taking chances on these units or am I safe in terms of dependability?
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Feb 15, 2009
I wanted to go for a previously ordered new latitude e6400, but should i trust and be comfortable getting a certified refurbished? they're even cheaper..
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Apr 17, 2009
I have had a bad experience with dell outlet and am weary of purchasing another unit...
Has anybody had any good experiences with the outlet and if so, what unit did you buy and for how much?
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Feb 2, 2009
I should be aware of before pulling the trigger on a refurbished m4400?
What's been your experience with this particular m4400 refurbished model .....
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Jan 18, 2010
This certified refurbished Studio 1745 in dell outlet seems not bad with Core 2 Duo P8700 (2.53GHz)/ 500GB HD (7200 RPM) /4GB SDRAM/ 512MB ATI MHD 4570.
Which is $919, and the final price is $ 781 with the 15% off coupon.
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Sep 2, 2009
dell seems to be very expensive now compared with what they were
so i'm thinking of buying something from the outlet, and upgrading it
are parts available for the e6500?
i want:
web cam
blue tooth
wireless n
backlit keyboard
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Jun 2, 2009
I have a friend who's coming to US for a few months. I want to buy notebook from Dell outlet and ship to his address in US with my Virtual card.
Does Dell outlet accept international card with billing address outside US? Anyone successful in buying from Dell outlet with non US card?
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Dec 22, 2008
I did purchase a desktop from dell outlet but it was a Previously Ordered New, and that one was very good.
And I understand how much I will pay and what I will get,
Please tell me the truth about DELL refurbished laptop.s
(With same configuration , the price difference is about $800 for e6400 )
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May 2, 2009
i have got a laptop dell e6400 from outlet laptop is brand new and full box, but haven't seal (P/N 2y39z1s)
how to check laptop is brand new or refurbished?
i check some CD, DVD and i see some problem P/N in dvd different P/N in cover (does it made by dell ?) (see picture 1)
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Mar 13, 2009
I am starting to research 15/-16" laptops and looking at the XPS - for my wife who is a photographer. She currently has an Inspiron 1720 but it's not performing for her so she wants to upgrade.
Plus she still has the PITA issue with Vista where her screen color calibrations are continually lost. I on the other hand have an Inspiron 1520 with an nVidia graphics card and once calibrated, my screen doesn't lose the settings.
So I wanted to get her a laptop with an nVidia card - but looking at the XPSs they all seem to have the ATI graphics card - only the old stock still has the nVidia cards.
Is the ATI comparable or better than the nVidia? Will it retain the calibration settings like the nVidia does? Is dell no longer bundlingg nVidia cards because of the problems I have read about (never had any myself).
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Oct 12, 2009
This happened few weeks ago and I'm tired of looking at it.how I can fix these nasty scratches? I thought about some Scotch Brite pads....or buff with 600-1000 grit wet dry sandpaper? Replacement of the display shell?
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Jul 24, 2009
I have stuck it out with the RC 7100 RC. Got burned out by all the builds,although it was a hell of a lot of fun! I am looking to hear from fellow 1640 users experiences thus far with 7600.
I purchased a few 7's via pre order and am Debating just running the rc until Oct. 22. On the other hand I am very curious to have a go @ the RTM. Let me know how it is going for you.
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May 28, 2009
My Studio 1555 is being replaced because of an overheating issue.I would be glad if someone could post any experience with Dell India regarding replacement.Are they efficient and do they make sure that the new one is problem free?
Also,I read on some other forums about them offering freebies with replacements...like an extended complete cover n stuff...now,now I'm not being greedy but the way I got a screwed up laptop from Dell,it wouldn't hurt to strike a good bargain the second time around
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Dec 12, 2009
I have had my M1330 (yes the one with the NVIDIA 8400M chip) have had no major problems to date. However, two days ago I had some touchpad issues i.e. a sluggish, unresponsive touchpad so I decided to contact Dell. The experience was really good I go an agent by the name of Mr. Abdul Aleem who was really friendly and provided me with a form to transfer my ownership and then he fixed the issue.
Now earlier this year I contacted Dell about another machine and this wacko was telling me that since I bought the laptop at Best Buy I should go to Best Buy to deal with warranty issues despite the laptop having 1 year basic warranty from Dell.
So I was very pleased with the interaction with Mr. Aleem.
So this a thread to share your experiences with Dell's Customer Care.
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Aug 1, 2009
I am thinking of buying a Vostro 1220 because I now need a portable computer to carry around with me all the time. However, I have only found one review and that wasn't very detailed.
I am particularly concerned about fan noise - I have a 17" Inspiron 9400 at the moment and it doesn't make any noise until it has been on for a long time, but I imagine that a smaller computer may have small heat sinks and therefore need to have the fan running at a higher speed all the time
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Jul 10, 2008
I think it would be nice for us M1730 owners to share information as to wich dirvers you've tried, with what games and what your experiences have been with them?
I'm having a pretty bad headache getting a driver that runs all my games just as well. I'm playing DiRT, Gird, Race07, UT3, BioShock, CS: Source, Quake4, Quake Wars and so far I've tried 173.13's and 167.51's from DELL, 174.82, 174.90 and 177.35 from www.laptopvideo2go.com and I've had mixed results. Sometimes I'm getting games reset SLI mid-game and then reverting to low-power clocks without it returning back unless I either restart the machine or enable/disable SLI or one of the cards in device manager.
But when it's running a game smoothly its FRIGGIN AWESOME! I just want it to be stable.
For the recrod I always uinsintall drivers, install Standard VGA Adapter drivers, boot into safe mode and use driver sweaper to remove all traces of the previous driver before trying the next one.
So whats it gonna be? Anyone else sharing my driver pain?
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Mar 25, 2010
So if you have followed my system you know what I have gone through, if not just know that it's in the UPS system making its way back to Dell.
I'm planning on re-ordering either before or after I receive my refund, but before would only be possible if I can get my system down to ~2500.
My original system is below in my signature for $2453.00 (includes tax + shipping) .....
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Dec 14, 2009
im looking for a new laptop for my girlfriend.
The studio 15 caught my eye mainly because of the backlit keyboard and full hd screen option.
Do anbody have any experiences with this combination or atleast with the 4500 intel gfx card ?
She are mainly or only gonna use it for schoolwork, big excel sheets and movies so i guess its sufficient?
And whats the battery time with my choice, any info on that?
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May 16, 2010
I'm very interested in the mbp 15 (i7) , mbp 13 and of course the Envy 14.
I've done quite some googling and asking around my macbook pro friends (they mainly used the 2008 or older generations) but I still have some questions that are keeping me away from buying a Macbook pro.
I'm mainly looking at the i7 Macbook pro 15 because of its power.
*and ps. I have read through some of the big threads here already.
You're experiences and insights with OSX and Macbook Pro's would be great.
*For background, I am a college student who will want (in order of importance):
1. Convenience (ease and slickness of use, like gestures to make life faster and easier on the laptop)
2. Game Power (ability to run most games on medium/high settings...like crysis and oblivion)
3. Stability (as a student I can't have the comp crashing especially if papers are due and etc.)..............
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Feb 4, 2009
3 defective MBPs and a MB that seemed to be fine but came with a loose latch that isn't sturdy at all, a physical dot on my screen, not a dead pixel and is now also making that weird clicking noise I had on 1-2 or two of my MBPs, I don't feel in the mood of getting it exchanged too, wasted too much time waiting by going through that procedure before without result anyways, I got a warantee and if it breaks down I'll just get it exchanged then.
The build quality of the unibody macbook/pros are really great, the first time I laid my hands on the MBP was a moment of joy, in comparison to the several other notebooks we have and had in my family, this kind of build quality is just unparalleled. The Macbook does not lack anything in build quality in comparison to the MBP, I even feel it may be more sturdy due to its size.
Both of the unibody models feel really portable, I never had any trouble taking them out with me to a friends house or anywhere generally. Though the 0,5kg and the size difference between the two makes the Macbook feel a tad bit more portable. Personally I'd go for the MBP if I needed the performance, and because the screen on the Macbook is just a joke in my point of view.
Performance wise both models perform pretty good, the MBP which is based on the 15" high end configuration obviously feels a lot snappier in graphics intensive applications, processor intensive applications such as fusion and multitasking when you got a great deal of applications running. Though during normal usage, where you use a word processor, listen to music, surf the web, I couldn't really notice much of a difference if at all. You don't really feel much boundaries when using the unibody models........
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Mar 22, 2009
I'm in the market for a new laptop with a 13-14" display. I've looked at some others (Dell XPS 13, HP DV3510nr, Macbook) but have not been too impressed either with features, aesthetics, or build quality. The XPS 13 has the features, but build quality seems so, so; and it seems that there is some concern over how hot it runs. So, I've now been looking at the Vaio SR. Specifically, an SR 290 refurb. It wasn't quite clear to me what the advantages of ordering the SR390 would be.
So a couple of questions:
1. How are the general experiences with the Sony Outlet Refurbs?
2. SR 290 vs SR 390? I'm not a gamer. Biggest processing challenge will most likely be running photoshop CS3.
3. Any other recommendations based on the specs below?
4. From reading multiple pages of this thread, it seems people are pretty pleased with this notebook.
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May 7, 2009
I just bought a Dell XPS M1330 refurbished laptop. I know they have a 21 day return policy, so I figured it couldn't of been used more than 21 days by a customer. But after I looked at the specs I noticed the processor Intel Core 2 Duo Processor T7500 is pretty old and is no longer offered for the M1330. So now I am wondering how old this unit could really be. I wouldn't want to buy a refurbished unit if it's been used for like 6 months or longer.
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Apr 17, 2009
Does anyone have Dell's external media bay for Latitude E or Precision models? I am interested in knowing whether it only works with Dell laptops or if it can serve as a generic DVD reader when I put my optical drive in it (useful for my netbook)
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Sep 21, 2007
I'm looking for the link to the dell refurnished products, today I searched many times and I coudn't find it.
And the dell chat support people are so stupid, he tells me they don't sell refurnished products, I clearly saw many refurnished products for sale the other day on the dell website.
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Jul 8, 2009
I'm looking to replace a 3-year old IBM X60s that recently failed.
I'm considering a refurbished M4400 from Dell Outlet, and I have a couple of questions:
1.) How is Dell Outlet service and what quality can I expect from them? I know from Lenovo Outlet, most of the refurbished items are actually in immaculate condition. Is that the case for Dell Outlet? Is customer service and shipping times good?
2.) When browsing through the available M4400s, I see listings for both 15.4" WXGA and 15.4" WXGA LED. Are there M4400s with CCFL backlit WXGA panels? When configuring a new one, the only option for WXGA is LED.
And any other comments, advice, warnings, etc,
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May 19, 2009
Just got an M1730 refurbed, and the speaker on the right hand side isnt working. Is this a common problem or a driver issue?
I called the place I got it from and they're sending a new speaker, but just wondering if I can check if its working or not
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Aug 12, 2007
I bought my system from Dell about right at 3 years ago. I got an Inspiron 9100 with 3 years of CC for around $1700
P4 2.8 with HT Prescott
512 MB RAM
ATI Mobility Radeon 9700 with 64 MB
15 inch crappy screen
40GB 5400RPM HDD
CDR/RW DVD drive
XP PRO
They replaced my computer with an e1705
Core 2 Duo 1.73 T5300
2 GB DDR2-667 RAM
ATI Mobility Radeon x1400 256MB
17 inch WXGA Samsung
8xDVDRW drive
80GB 5400 RPM HDD
XP PRO
I was shocked that I got upgraded so much. Then I started reading some of the reviews of the x1400 and it was terrible. I benchmarked this computer and the graphics did a little better then my old system. I played some of the games that i usually played on my older computer and they ran a lot worse on this computer. I don't know if i should complain about the graphics card, since they did give me a huge upgrade and all.
Also, does anyone know about how they work their warranties. When i got this system and registered it on their website it said that i had three years of CC warranty left. Then when the warranty went dead on my other computer so did the warranty on my new one! If I knew that was going to happen i would had bought the extended warranty before it went dead.
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Mar 7, 2009
I just ordered one but I can't help but notice that the inventory is always well stocked
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Jan 11, 2009
I was trying to configure a very powerful system (Precision) but didn't want the crappy widescreen monitor, need ultrasharp as it's for graphics work, but there is no option to deselect or select ultrasharp.
Another annoyance was that for some reason it wouldn't let me select a second drive - no incompatibilty message, nothing.
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Aug 31, 2009
I'm thinking of buying the SXPS 16 from Dell Hong Kong as my bro lives there and he should be able to bring it down within the next two months. Unfortunately the only screen available is:
16.0" Edge to Edge High Definition (720p) LED Display with TrueLife(TM)
Does anyone know the exact resolution of this. I've heard amazing things about the screen but I think this is has less resolution and not RGB?
Is it still worth getting? Will be used primarily for graphics editing, light gaming and Word/Excel.
Thanks for any input.
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