Dell :: M1530Won't Charge Battery, Occurred Same Day As BIOS Upgrade
Nov 14, 2008
It won't charge a battery.
I have two batteries and multiple AC adaptors. Vista will tell me "Plugged in, not charging" and the battery charge remaining does not increase.
The BIOS screen says "AC Adaptor = Unknown device installed" when plugged in.
This happened on the same day that I upgraded the BIOS from A09 to A11. I then tried downgrading to A08, but the problem persists.
I'm on the phone with tech support now. Looks like they want to replace the motherboard.
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Nov 22, 2014
I have installed Windows 7 Ultimate SP1 on my laptop after upgrading fom A08 to A09. At first my batter did not charge at all , so i got it replaced with a 9 Cell one. But it would only vharge till 69%.
I tried all the way on internet uninstalling drivers, removing battery, draining it out etc. Still no chnage. Lately it is now charging only till 33% .
Now i Plan to go back to Vista Home premuim just to see if the battery charges fine. My question is do i also downgrade the BIOS or should i check first if it works fine in A09 and then install A08.
And is it safe to install A08 over A09 BIOS ?
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Jan 29, 2015
I have a T440P, Up to recently, I was in Windows 7 with Lenovo Power Manager set with threshold charging limited at 63%, So far so good. Now, Windows 8.1 has been installed from scratch (Not an upgrade).
The laptop with windows 8.1 still stop charging at 63%. But there is no Lenovo Power Manager available for windows 8.1. I don't find any solution to deactivate this limitation...
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Jul 8, 2014
My battery (FRU: 42t4957) is stuck at 2% and refuses to charge:
I kept it at 40-50% most of the time by changing battery threshold. Total cycle count was about 80 (84 now) first use date 2013-03.
On Saturday I tried to run a "discharge-charge-discharge-charge" cycle (by watching some movies) to reset the gauge of my battery. During 2nd discharge my laptop hibernated due to low charge much earlier than expected, when I turned it on it showed that the max capacity is 28 Wh and the battery is in the "poor" condition.
I tried to perform automatic gauge reset but didn't get much (29 Wh). I updated power manager and performed another automatic reset which failed too.
So I tried to make a manual reset and left my laptop paying a movie for a night. On Monday I plugged my AC adapter in but found out that the battery won't charge: "a battery error has occurred the battery cannot be charged".
I cleared residual capacitance by pushing the power button several times and reset the BIOS to defaults but got nothing.
If this problem can't be sold I would like to know the reason of it to avoid such things in the future. While googling this forum I met contradictory opinions on battery reset: ones say that it's extremely harmful because battery "doesn't like" to be discharged to 0%, others say its harmless.
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Mar 10, 2010
I have a Dell Inspiron 1525. The 6-cell battery that came with it stopped holding its charge, so I bought a new 9-cell battery. Now that one won't hold a charge. I figured it must be the cord, so I bought a new one. It still won't hold a charge. When I run my mouse over the battery icon, it says XX% (currently 37%) available (plugged in, not charging). I know just enough about computers to be dangerous, but not enough to figure out what is wrong. Can anyone help me trouble shoot?
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Apr 10, 2009
i just got my 1545 and i heard there's couple ways to charge the battery to keep it last longer, its 6 cell battery.
should i charge it everytime when i use it? or
should i wait til battery gets low than charge?
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Dec 16, 2009
I have a Dell Vostro 1000. The battery doesn't charge.
Allready replaced charger, battery pack and power jack
After the battery is discharged, notebook is dead
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Nov 4, 2009
This seems to happen fairly often. Yesterday I had my computer on standby and plugged into the mains for several hours in the afternoon. I turned it on, shut it down (without looking at the battery status) and went somewhere and when I turned it back on the charge was at 6%.
Today I was using the laptop and the charge was at 70%, I shut the computer down and put it in my bag. Turned it on again in a couple of hours and the battery again is at 6%.
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Jan 2, 2009
My initial thoughts were that I had a battery issue the Ion battery. So I went to dell and purchased a new battery 2 weeks ago. Plugged that guy in and my theory was a bust.
Next, I turned to the ac adapter and decided it must be the problem. Back to dell to drop some more $$$ - just arrived and...well, let's just say I wouldn't be writing to this post if that solved my problem. I have surfed through various other posting will no avail.
The laptop can run fine on just the ac power - just no juice is getting to the battery to recharge it. I went into the BIOS set-up and it stated that it did not recognize the ac adapter -
can't figure why that may be the case, but none of the less I've got nothing but Dell products here - no knock-offs. Any suggestions or theories? I just can't believe I could have a bad motherboard here - the laptop works great otherwise.
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Jun 19, 2009
Do I have to charge the battery for 12 hours like before when I first get my laptop?
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Aug 15, 2009
I have a problem with my XPS M170 as my battery won't keep a charge. I thought it was a problem with my battery, so I bought a new battery for my laptop and that battery wont keep a charge either.
I can only be on my laptop when I have the power brick plugged into my laptop.
I wonder if it could be the connection where the power plugs into my computer as that connection seems to be slightly loose
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Apr 26, 2008
I have a very perplexing problem.
First the laptop is a Dell D600
The laptop about one month ago had the power jack smashed (cable was stepped on) someone plugged the cable back in, in doing so the main power pin (surrounding the center pin) was bent over so it now made contact with the (data) pin that tels the laptop what power supply is connected and if it is a genuine Dell.
This in turn shorted out the circuitry in the laptop that can read this 'data' line.
So no matter what power supply I use the laptop will always state that the wrong adapter is connected and will not charge. (strange also is the PCMCIA slot has no power. Everything thing else works.
What I have tried,
Tried my battery in another D600 (charged and ran no problem (my laptop would run from the battery but still no PCMCIA power.
Tried my charger on another D600 worked fine so the data pin is fine on it. Tried another charger on my laptop same problem.
I already fixed the power port.
Last I tried the laptop in a Docking station and same problem (wrong adapter type) This is fed through the bottom of the laptop not the power jack.
So this tells me the problem lies in the logic circuit on the main board.
So...
Is there a simply surface mount fuse that may have blown?
or am I looking at a bad IC.
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Mar 4, 2013
I replaced the battery on my laptop when the battery symbol changed to a x next to it. From what I understand it means the battery needs replacing. I had to get a generic battery which was for a 1525.
It charged for awhile, then stopped. When I turn on the laptop I get a message "The ac Adapter and type cannot be determined. The battery may not charge. And so on.
The AC Adapter I use is a Tarus 95watt, which I used before on the original battery.
Should I replace the battery or is there another possible problem, Is there a diagnostic test for the battery system?
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Jan 20, 2015
I have an old Inspiron 1750. I bought a new Dell battery and I am getting the message plugged in, not charging. I have the original DELL charger. This was not a problem with the old (not DELL) battery, which still charged but only held the charge for 10 minutes.
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Jan 29, 2015
I have an xps12 that doesn't recognise its adaptor, runs fine on AC but batter is now totally dead. I tried a different Dell 45W adaptor (borrowed) and it charged the battery, I then bought a cheaper 3rd part adaptor - which also worked for a week or so.
Now am back to unrecognised adaptor, no charging. BIOS is version AO8 but even if there is an update I can't install since my battery is on zero. Battery utility (Fn F3) indicates my battery is healthy and performing normally, but charging is disabled and I don't see any obvious way to enable it.
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Dec 7, 2014
I just bought a brand new battery for this laptop, it came with 53% battery life and because it has been plugged in it hasn't dropped a percentage but will not charge. it says in the battery info that it's plugged in but not charging.
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Dec 23, 2009
my d630 refuses to charge with a 90w power brick, it stays on, but the battery doesn't charge and i get the power warning screen after the bios screen.
does this need a 65W adapter or is there something wrong with my 90W one?
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Aug 9, 2009
I have 3 years old dell inspiron 1300, everything worked just fine till today morning, i can't turn my computer on without the plugging in the charger, my battery is always at 0.0% (charging),
the battery was working just fine couple days ago giving me over 1:30 hours on battery power but takes more time to charge as when it was new,
and yeah, the bat. charging LED is always on (solid Green).
Bios setup shows the battery performs normally and this what i get from the Device information (Ubuntu) :
Product: DELL WD4166
Status: Charging
Percentage charge: 0.0%
Vendor: SM .....
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Apr 20, 2013
I bought a new 9 cell battery for my dell latitude d830 and it wont charge past 42% what would cause this
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Jul 22, 2013
I have a had Dell XPS 15z for a around a year and a half and it very suddenly stopped charging whilst plugged in. I didn't notice until the low battery warning came on that the computer had stopped recognizing the battery or the charger. I rebooted and went on BIOS, I don't know much, but I noted that it didn't see an adapter plugged in and it said that the battery is functioning normally. I've plugged the adapter into other laptops and it worked so it isn't the adapter.
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Jan 23, 2013
Dell Latitude D630.... I bought a new battery about 2 months back (had the old one for a good 6 years before it finally bit the dust) and I've had no problems with it. The test button still shows all 5 bright and green. I recently replaced my adapter because it was getting old (almost 3 years) and it stopped charging since part of it's wires were frayed. The new adapter is not charging my computer.
It's Dell made so it shouldn't have a problem with the no-charge chip put in and it's New, not refurbished. I've tried different outlets, restarting computer, updating BIOS, checking battery, and lots of fun stuff in between.
I'm at a loss of what to do because without it charging it, I may as well have just stuck to my old one and saved the money. I'd rather have this issue fixed than never use my battery ever.
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Mar 6, 2013
I love my new Inspiron 17R SE 7720. But I do seem to have some battery issues...
The battery simply never seems to charge to 100%. It charges to just 55-60% or so and never seems to get any higher. I've tried all the various power settings, including the various Dell special setting. Nothing seems to work.
It will be tomorrow before I can run the diagnostics I found in the support pages. But I'd like to make sure I'm not just missing something. Should it be charging when it's powered down but plugged in? I would think so, but still goes no higher than ~57%.
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Oct 11, 2014
probook 450 G1.battery does not charge (plugged in , not charging )
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Nov 27, 2012
who has an E6530 with BIOS rev A07 test to see if the 'Custom' charging mode functions properly via the Battery Information application that is installed with the Dell Feature Enhancement Pack ? The Battery Information application worked properly prior to the A07 update.To test:
1) Reboot
2) At the DELL logo press F12
3) Select 'BIOS Setup' from the pre-boot menu
4) Select Power Management, then select the 'Primery Battery Charge Configuration'
5) Select the 'Custom' option (Write down which option is selected before you make the selection so you can restore this setting later)
6) Set the 'Custom Charge Start' value (e.g. 50, NOTE the BIOS will not allow a value less than 50)
7) Set the 'Custom Charge Stop' value (e.g. 75, NOTE: the BIOS requires this value be 5 greater than the 'Start' value)
8) Click 'Apply', then click 'Exit' and let the system boot into Windows
9) Launch the Battery Information application by performing the following steps:
9.1) Press the 'Windows' key
9.2) In the 'Search Program Files' search box type: 'Dell Battery Information'
9.3) Click on the 'Dell Battery Information' link in the search results
10) When the Battery Information applications starts, verify that the Charge mode displays 'Custom' (see figure )
11) Click on the 'Change Setting' button
12) Verify that the 'Custom' mode is not listed (see figure)
13) Verify that the 'Start' and 'Stop' values which are set in BIOS are NOT correctly displayed, and that you are unable to change the 'Start' and 'Stop' values.
14) Restore your charge configuration by selecting the Charge mode you wrote down in step 5
15) Click save
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Jan 3, 2009
This 1200 was working several weeks ago, now it will not turn on even with AC adapter plugged in. Battery will not charge.
No green LED lit on laptop front. Unit will not boot with AC adapter attached and battery removed.
Checked AC adapter with multimeter and it appears working OK, get 19.5 volts dc output.
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Apr 23, 2009
I have had this laptop for 2 years and after the first year I had to replace both battery and adapter.
The first generic adapter I got was fine until the cable split (my fault as I was wrapping the cord around the brick).
I got the second generic from the same place I got the first.
I bought the new one last month and since then I have sporadically received a message that the adapter wasn't OEM and that it wouldn't charge the battery.
It would get back to charging after a reboot or stand by.
Now I have tried everything but it won't get back to charging the battery.
I did a search here and found others with the same problem (different dell laptops) solving the issue by flashing the bios.
Can anybody point me to the correct file I should download for my laptop as well as explain what should be done to flash the bios
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Oct 20, 2014
I have russian system (Windows 7 SP1 with all updates on Inspiron N5050) and corresponding Dell software (on russian), but I'll try to describe options, like they be on english. You should to determine appropriate, corresponding to english analogues.
In the battery settings there is one checkbox, like "disable battery charge", with description, pointing to battery charge disabling until next Windows boot. So, if I check that checkbox, then...
Which EXACTLY system event(s) or situation(s) (the most comprehensive list) triggers the charger back to charge the battery, because "next Windows boot" is too unclear. For example, what about hibernate mode? Precisely, returning from it is not the Windows boot! In which moment of boot that trigger changes? Which system event(s) (application and/or hardware) generates initial command for it, what chain of devices and software calls involved (and can or can't be involved in different situations), how much time approximately consumes each chain link, and mention all affecting hardware settings and Windows settings.
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Apr 2, 2013
I have a dell inspiron m5030, which is out of warranty, and unfortunately it wont charge the battery, or boot from the ac adapter and since the battery is dead I can no longer turn on the laptop. I already sent this laptop back to dell 2 prior times when my warrenty was still active due to the 7 beeps and I think that the mother board is going bad for the 3rd time.
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Nov 11, 2014
Inspiron 15 (7537) new laptop, it says startup"Warning: Battery Not Recommended for This System, the system will be unable to charge this battery.
strike F1 key to continue, F2 to run setup the utility.
This is recurring each time when i switch on my laptop, when i press F1 it is logged in and battery is charging fine, also hardware test passed.
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Oct 5, 2010
Inspiron 1525 - Battery will not charge with plug connected. Upgraded to current version Bios with no change in error.. Upgraded from 65W to 90W adaptor with no change in error. Swapped known good battery that had 55% power left and it would not re-charge. Put "suspect" battery that had 0% charged into another machine and it is now charging. My laptop will work on cord power and will work on battery as long as I charge it elsewhere. I suspect that something is wrong with the laptop power interface and it is not allowing the power to transfer to the battery charging function. Is this a software issue (I thought the BIOS upgrade might fix this) or a hardware failure. If it is a hardware failure, can I fix it?
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