Dell Studio 1737 :: ACPI Event ID 13 - EC Did Not Respond Within Specified Timeout Period
Mar 14, 2013
I have a Studio 1737 running Windows Vista Home Service Pack 2. I'm running the latest BIOS and all of my drivers are up to date.
When the AC adapter is unplugged and I'm running on battery power the whole system lags. It also turns of when unplugged without warning after about 15 minutes.
Also, I get these error messages in my event viewer a couple of times an hour:
Log Name: System
Source: ACPI
Event ID: 13
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
I'm guessing these are all connected.
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Mar 16, 2013
I have a 4 year old Dell which I have had cleaned and maintained by Dell services in order to keep temperatures and hardware in check.
However, I am constantly experiencing an "Event" according to Event viewer, or "Event 6008". What it says is "Computer shutdown at X time unexpectedly."
I have monitored temperatures, have all latest drivers for all components, yet I continually get the same crash. The computer goes completely off, no bluescreen, no error. I used "Who Crashed" in an attempt to record a dump file, but it keeps coming empty.
The error/crash occurs only during games, some more frequent than others. I have tried all possible options for those games, low to high settings/resolutions/etc, no background programs running - no difference.
Some days, the error/crash occurs more rarely when unplugged and running on battery(which don't last more than an hour), and once I plug it in to charge it, it starts crashing in a few minutes.
It is also running Windows 7 64-bit, upgraded from the stock Vista(where the error/crash also kept occuring).
The laptop is a Dell Studio 1555(the widescreen version). I took it to one of Dell's shop for them to "fix it", tho after running all their stress tests they told me there is nothing wrong with the computer. So 7 completely different games crash the computer, but Dell's stress tests fail to identify what is wrong with it?
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Apr 19, 2010
Really odd issue. My touchpad does not respond at all after I wake the computer from sleep mode. The mouse buttons do not work and the touchpad is completely impossible to get to move. The only solution is to shut down the computer entirely and turn it back on.
Does anyone else have this issue? I've re-installed the mouse drivers and it keeps doing it. There is no way to re-create the problem; it just happens totally randomly (and usually very inconveniently).
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Jan 2, 2010
I like numerous others had my video card recently fail, and I contacted Dell on 28 December. They told me that the card was on backorder and I would have to wait until the first week of February for a replacement.
They then asked if I wanted a 8700 temporarily installed until the 8800's were back in stock. I accepted that offer because I need my computer to be able to work.
After that call, I started reading this forum and saw that this was a widespread problem and dell was replacing systems with the AW M17. I also read that Dell had a clause in their warranty that said after 21 days they would have to offer me a replacement system .....
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Jul 26, 2009
I'm looking for a notebook, the two things that are most important to me are screen size and performance. My computer usage is mainly websurfing, photos, music, IM'ing, that kinda stuff. I'm a huge multi-tasker, somehow I always end up with 1000 windows and programs open, I need a computer that can deal with that. I don't think I've ever played a game on a computer, so gaming is a complete non-issue.
I live a pretty mobile life, hence my desire for a laptop. I'm drawn towards computers with asthetically pleasing features ie funky colours, light-up keyboards, etc. I know their functionality is limited, just what I like.
I found this one, [url]
it's refurb which is fine by me, I don't know much about computer numbers (I'm trying to learn as fast as I can) but this one seems to be up my alley, I really dig the red too, plus the half price from OEM. Others I've looked at are the alienware m17 and the dell XPS 1730, although it doesn't look like Dell is selling that from their canadian site anymore.
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Oct 1, 2009
I decided to redo another thread about Windows XP Pro 32-bit drivers that will work with the Studio 1737 Laptop. These drivers may work with the 1735, 1555, and 1535 lines as well (except for the Chipset).
Please note the components of the system I purchased. (Below) If you have any of the same components, then you're good to go. I'll post other drivers as well that I find along the way in this journey of getting the Studio line to function properly on Windows XP Pro 32-bit.
My Studio 1737 main components purchased in Sept, 2009.
Intel Core 2 Duo P7350, 2.0GHz, 1066Mhz, 3M L2 Cache
512MB ATI Mobility Radeon HD 3650
Intel 5100 Wireless-N (1x2) Half Mini-Card
Broadcom ethernet
Creative Sound Blaster X-Fi MB (the particular Creative software I have will not install on XP, but the IDT Audio drivers are needed)
Back-lit Keyboard (no application for this in XP. Just press the FN and RIGHT arrow)
Also, I'd like to add these observations.
1. Touch Pad (black plate above the keypad) -- The Volume, Pause, Stop, Eject controls work, but the Volume Up and Down ONSCREEN Diagram doesn't appear. BUT IT DOES WORK, JUST KEEP TAPPING THE VOLUME BUTTONS, and you'll notice the Volume fluctuates.
2. For Battery and Power Screen brightness to be the same... Press FN and the UP/Down Key. Then unplug Power cord, and repeat for the brightness to be the same when unplugged.
3. For Back Lit Keyboard to work...Press FN and the RIGHT ARROW. Repeat this action to dim, and turn off.
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Jan 21, 2009
I searched on the site for an answer but did not find anything so I am creating this thread.
I know there is a lot out there about XP on the 1737 and driver issues and such..most of which seems not insurmountable.
I am concerned about this ATA/AHCI thing...in the bios for the SATA hard drives.
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Jul 30, 2009
I know I read this somewhere already but I can't seem to find it again. How do I adust how long the keyboard backlight stays on?
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Apr 18, 2009
Picked up one at Futureshop in Toronto. Originally I wanted to go directly through Dell so I can upgrade to the 7200rpm sata harddrive, and possibly WLED display. In the end I couldn't want to wait x weeks for it to arrive (for work reasons).
Overall impression, very happy!
-I chose this mainly for the keyboard. Very simple english-only keyboard, with hardly any multi-functions on one key. No crazy labels and colors, just plain jane. Loved how all needed working keys are included like pgup/pgdn/home/end/del/backspace/etc... I find it infuriating on other laptops when any of these keys are missing, combined, too small, etc. Love the seperate numpad.
-Yes, the keyboard is 'flexy' but I don't think it warrants the amount heat ppl are giving it. I kind of like it flexy actually. Maybe they are on to something in terms of tactility or useability.
-Biggest disappointment: no backlit keyboard included !!!!! Was a shocker to me which I only discovered 5 hours later at night. If you order directly from Dell in Canada, do you get a backlit keyboard? Is there anyway this can be added or upgraded?
-Yes, it does have an eSata port! Some people have said only the 15" Studio version does does.
-Love the power and find-network buttons on either side of the display hinges. They got a rubbery touch and the placement makes sense.
-I am pretty sure I got a regular CCFL LCD with this, as Futureshop doesn't have the option to upgrade to WLED or RGB LED backlighting. I'll say I'm very happy with it, and my at home I am going to connect to a CRT anyways, which I can do colour correcting work on when I need to. I think I spent too much time worrying about upgrading the display when the regular CCFL LCD is fine.
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Apr 17, 2009
I ran several system checking software suites which showed errors in the hardware configuration because the motherboard is only capable of supporting a FSB of 800MHz.
Does anyone have a similar issue or can provide an explanation about this?..
I know the memory is 800MHz but I expected this deluxe CPU to be supported by the motherboard and run at 1066MHZ...
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Sep 2, 2009
The screen on my laptop won't turn on, but it will work with an external monitor.
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May 22, 2009
I have my Dell Studio 17 (1737)
swapped my macbook for it, this one has 2G ram.
going to upgrade on payday to 4G asap!
been looking at Crucial, their memory is CL6 timiing.
is it worth going for CL5 timing ?
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Jun 12, 2009
I'm having some pretty big problems with the wireless on my 1737. It has the Intel 5300 card installed.
I have an 802.11a/n router, the AVM Fritz!Box Fon WLAN 7270. It worked perfectly fine with my previous laptop, an Acer Aspire 5920G with an Intel 4965 but with the Studio it constantly drops off.
On Wednesday it disconnected and reconnected 51 times in 5 hours! Setting the router back to 2.4 GHz seems to reduce the disconnects but not remove them entirely (2.4 is clogged in my area so that's why I'm using 5). The thing is, I tried a 4965 card in the Studio and that was dropping off too .....
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Mar 28, 2009
Have a Dell Studio 1737...whenever I play a dvd or a downloaded Vid/Movie etc...
have noticed there is a slight lag in audio, meaning that the audio is either a second behind or a bit behind. Example..
if the video is a video of someone talking the persons mouth opens and the audible speech is delayed a little bit (I know that's a horrible example but don't know how to explain it!!)
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Apr 10, 2009
I just purchased a Dell Studio 1737, my first notebook ever. Here are the specs:
Intel Core Duo T6400, 2.0 GHz, 800 MHz, 2M L2 Cache
4GB DDR2 800MHz 2 Dimm
320G 5400RPM SATA Hard Drive
Intel Graphics Media Accelerator 4500MHD
Integrated High Definition Audio 2.0
(All for $830 with taxes and S&H. Good deal?)
I'm pretty happy with it so far, but I was wondering about the VGA output on the left side of the model. Supposedly it's only for output, but it's a female connection and I was wondering if I could make it work as a VGA input. (My desire is to play some Xbox 360 on it.) I'm using the Vista 64bit OS. Is it possible with this integrated card, or would I have to go out and try to upgrade it? Is it possible to upgrade the video card on the Studio non-xps .....
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Mar 5, 2009
Dell.com now has an option to order Studio 17's with 8GB of DDR2. Can I upgrade a 1737 built last year to 8GB (2 x 4GB)?
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Dec 23, 2008
Colors are not correct on my Studio 1737 RGB LED, even after calibration with Spyder2Pro. Calibration adjusts the color temperature etc, so gray-scale images and documents are displayed correctly. But there is ridiculous over-saturation of colors. It just hurts my eyes.... Interesting thing though, inside ICM-aware applications (PhotoShop, LigthRoom) images are displayed correctly - just the image, program window itself and tools etc are over-saturated.
Several users had reported this problem in this forum, so it is known problem. Some were able to fix it with adjustment of saturation settings in ATI color control panel. Unfortunately, my notebook is equipped with Intel 4500 MHD integrated graphic card, and somehow saturation control is missing in "color Correction" tab of "Intel Graphics Media Accelerator Driver for mobile" .
I did set up Dual boot with Vista/XP and the problem is the same in XP. Futhermore, over-saturation it is noticeable even in BIOS and during Windows start up.
Is my LCD (RGB LED) panel faulty? Graphic card drivers are raw? Video-BIOS is messed up? I this fixable or not?
I spent couple hours on the phone with Dell Technician trying to solve this problem. No luck so far...
As of now, I am thinking of returning this laptop. Such color reproduction is just not acceptable, considering that I paid $250 for the RGB LED, expecting close-to-perfect colors.
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Aug 11, 2009
I was wanting to upgrade the processor in my Dell Studio 1737 to a Intel Core 2 Duo Mobile T9400 2.533GHz 1066 6MB ES QAEL I currently have the Intel T6400. Will this work?
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Aug 17, 2009
hello on my new studio 1737 i just installed my sound blaster notebook card and since i did this no sound comes from my lappy at all can anyone please help me?
i would like to keep the stuff i just installed for the card on but i would like to hear stuff from my speakers
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Apr 17, 2009
I purchased a refurb Dell 1737. I hope the refurb one is good and anyone can share their experiences about that?
I am actually wondering about the battery. The reviews mention long batter life but the description on buy.com said that the battery can go about to 6 hours and 39 minutes.
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Feb 28, 2010
The keys on my Studio 1737 are very difficult to press. I'm a good touch typist, and this just requires way too much hammering to keep my speed up.
Same thing happened when I got my first Inspiron 1705, but I found out that there were multiple manufacturers for those keyboards. One of them made light touch, the other made very heavy touch (though not as bad as the 1737). Swapping the keyboard solved the problem.
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Feb 14, 2013
My Dell Studio 1737 won't boot up. I can hear it running but nothing comes on the screen. I tried removing the battery and booting up with the adapter but nothing comes on the screen so I can't run any diagnostics.
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May 31, 2009
Im after a remote control for my studio 17, but im not sure where i should look! Iv tried searching for similar threads but didn't come across many so decided to ask here.
ZDFDSFSF
Iv found this one on ebay, but it doesn't recharge from the slot. Are there any versions which do? if not how long does the battery last? and finally, will that remote be suitable for my 1737
[url]
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Jul 29, 2009
i ordered a studio 1737 on 7/14 and im currently 8 days away from my estimated ship date(8/7) and im still in the build stage .....
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Apr 29, 2009
can the P8600 processor in my 1737 be upgraded to a quad core? I do some video encoding and it is still a bit slow.
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Jul 8, 2009
Dell finally replaced my old system after 4MB replacements,3screen replacements,2 gpu replacements and a few other issues.
I love the new computer but have a few questions.
1) GPU. I received the ati 3650 replacing the 6800go. is the 3650 'better?' I checked on the internet and found that the 3650 only has 128m bit rate vs 256 for the 6800 go. Does this matter? the web had mixed results on this question(which is better). I like to play games and definately want to be able to play starcraft 2 when it is released on decent settings. I don't play any first person shooters.
2) can I put my old bluetooth card from the i9300 into this machiene? I believe the one I have is the 350.
3) I think my hard drive size is 250Gb. System shows: recovery partition size of 14.9GB and main partition of 217 gb. Where is the extra harddrive space? Does anyone know the maximum size hard drive this computer can take?
4) CPU - I have the intel t6600 2.2 GHz. Is this a decent processor? where does it fall in the scheme of processors for this computer? high,middle,low?
5) memory - how can I check the speed of my memory? I believe the FSB in this system is 800mhz. I want to make sure that I have memory that runs at least that fast and not 667 mhz.
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Sep 13, 2009
I recently purchased a Dell Studio 1737 for mainly college, everything about this laptop is great, except the graphics card, the infamous Intel Media Accelerator.
I would like to know if there's anyway to replace, or would I have to get another motherboard to replace it, and if I have to replace it I would like to know a estimate of how much it would be,
and personally I would like a high end Nvidia card =], not so much ATI.
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Feb 3, 2009
i was wondering if anybody knew of any video chips or cards available to help run games like crysis and farcry 2 smoothly form my dell studio 1737
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Jun 20, 2009
UPDATE: Here's the video review fixed links
[url]
[url]
Here's the specs:
P8700 (2.53GHZ) CORE
4GB,DDR2,800MHZ,2 DIMM
INTEGRATED FINGER PRINT READER,Insp
85 WHR 9-CELL,LION,PRIM BATT
8X SLOT LOAD DVD+/-R
(PRODUCT) RED AND #153 HEALING PATTERNS
INTEGRATED 2.0M PIXEL WEBCAM
17.0" WUXGA TL (RGBLED)w/ camera
ATI MOBILITY RADEON HD 3650
BACK-LIT KEYBOARD
500G HARD DRIVE, 5400RPM,INB
CREATIVE SOUND BLASTER X-FI 1.0,I/X/S NB
INTEL 5100 WRLS-N (1X2)
And some pics for those curious about the design. No need for inside or side shots.
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Aug 31, 2009
I have dell studio 1737 with a core 2 duo T9400, 4GB Ram and ATI Mobility Radwon HD 3650 and i was wonderfing if i could change out the video card for a 512?
Beause it lags a little playing COD4
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