Dell Studio 1555 :: Event 6008 - Computer Shutdown At X Time Unexpectedly
Mar 16, 2013
I have a 4 year old Dell which I have had cleaned and maintained by Dell services in order to keep temperatures and hardware in check.
However, I am constantly experiencing an "Event" according to Event viewer, or "Event 6008". What it says is "Computer shutdown at X time unexpectedly."
I have monitored temperatures, have all latest drivers for all components, yet I continually get the same crash. The computer goes completely off, no bluescreen, no error. I used "Who Crashed" in an attempt to record a dump file, but it keeps coming empty.
The error/crash occurs only during games, some more frequent than others. I have tried all possible options for those games, low to high settings/resolutions/etc, no background programs running - no difference.Â
Some days, the error/crash occurs more rarely when unplugged and running on battery(which don't last more than an hour), and once I plug it in to charge it, it starts crashing in a few minutes.
It is also running Windows 7 64-bit, upgraded from the stock Vista(where the error/crash also kept occuring).
The laptop is a Dell Studio 1555(the widescreen version). I took it to one of Dell's shop for them to "fix it", tho after running all their stress tests they told me there is nothing wrong with the computer. So 7 completely different games crash the computer, but Dell's stress tests fail to identify what is wrong with it?Â
I am using Dell Inspiron 15, Model 3520. I bought laptop in January 2013 and its started giving this kind of error.
When I am using it continuously its working fine , when i go away from system(kept idle for sometime) it gets shutdown. So I need to re-login and it closes all the application which i was using before shutdown.
I already did some initial checks like scanning entire system for virus(i hardly have any data on system) and Dell online PC Check which passes all the test.
I have been using dell inspiron 3521 for a year now and my warranty expired recently. After two three days of warranty expiration my laptop started to overheat when i played fifa 14 and shutdown unexpectedly in the middle of the game. The game worked smoothly for hours when i used to play it before my warranty expiration date.
I have a Studio 1737 running Windows Vista Home Service Pack 2. I'm running the latest BIOS and all of my drivers are up to date.
When the AC adapter is unplugged and I'm running on battery power the whole system lags. It also turns of when unplugged without warning after about 15 minutes.
Also, I get these error messages in my event viewer a couple of times an hour:
Log Name: System
Source: ACPI
Event ID: 13
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
My laptop Dell inspiron N5010 shutdown automatically after some time, i alse diagnose the problem, during diagnose i get the error 2000-0146 of hard disk.
laptop is also shutdown automatically during diagnose and in safe mode. How to diagnose this problem..
I was looking at the stuff coming out soon, and expresscard 2.0 and usb 3.0 are coming out (asus cancelled their first usb 3.0 motherboard as of yet) but with usb 3.0/expresscard 2.0, our dreams of a fast ssd insertable would quickly come to fruition. I was wondering how long it'd take, and if it'd be better to wait like a year?
Normally when I shut power off my MacBook Pro, it takes about 4-5 seconds and then its off. Since I installed VMware Fusion yesterday, it takes about 1 minute to power off. What is going on? I read somewhere that when you quit a virtual machine you need to choose "kill all" to stop any background processes. How do I do this or is this just normal.
My problem with Lenovo G470 is this: every 10, 12 days it shutdowns and can't use it for a time. I'm doing anything (listening to music, writting a text, etc) or sometimes I'm afk and just doing nothing and it happens anyway. And then, for a time it's impossible to start windows. I turn on the laptop and the Lenovo logo appears, but then just shuts down. Maybe 4-5 hours later it starts to work ok again. Im not sure aboout this because when this happen i usually leave it there and come back the next day.
Also, this happens on battery or plugged in. Is the same. Another weird thing that occurs sometimes is that when I'm using it on battery and I turn it off, the laptop shutdown, but the on/off button light doesn't turns off. I need to plug it in to solve this. I don't know if could be related, but I replaced the W7 home basic with the ultimate version. While I had it with home basic this didn't happened, but it was a short time (2 days) so I couldn't determine if this is related. Anyway I have the recovery CDs if a probable solution would be that.
I've read here about solutions like flashing the bios. I didn't do it but I could try it if you think it could work. I don't know if there are new updates. The truth is I'm a total newbie on flashing the bios.I can't turn on the laptop with the on/off button. But if I press space and escape it turns on again, and fails again of course.
ok so I just got my new laptop for dell a few days ago and it takes a long time to come out of sleep mode is this normal? btw its a Inspiron 17 7000 Series
My computer freezes all the time. Everytime i turn it on it runs about 5-10 min and then it freezes. The screen is not black and I can still move the mouse but I can't press on any icons or do anything. I have tried to scan the computer for virus and run other test, but usually the computer freezes before it is done.
I recently bought an Acer 7720 with Vista Home Premium, a few days after setting it up I would go to use the computer and find it had turned off. Looking in the event log I see event error 6008 "the previous shutdown was unexpected"
I sent that laptop back for a replacement, the other day laptop #2 arrived and again I am getting the 6008 error. I was watching a youtube vid yesterday and it just shut right off.
I've been reading the threads for a while and wanted to get some more opinions on the 1555 vs SSE. I know the SSE is basically the 1537 with the edge to edge monitor.
I placed my order for the SSE last week with an estimated delivery date of 6/15 I could cancel my order and go with the 1555 with an estimated ship date of 6/01. what do you think. I have ~$1000 to play with ......
I have a problem with my dell laptop Studio 1569, i turn on my laptop and after 5 min it shutting down itself Suddenly.
when i try to turn it on again he make this voice when like check the normal voice that's mean its starting working, but after 3-5 second he get off again.
I have a Dell Studio XPS 13. Laptop is about 3-4 years old and everything was fine until yesterday. I was working on my laptop and suddenly my screen went white and the laptop shutdown after a few seconds (3-4) and it smelled like something burned down. I tried to power it on after few minutes and it went on, the hdd signal lamp was blinking but when the display should show the dell logo the computer shut's itself down.
Has anyone installed the newest VAIO Event Service from the following link [url]
I tried it and I got an error message that said "Previous Vaio Event Service is not intalled. Upgrade will be cancelled." I already have previous Vaio Event Service from previous installation.
The software should work with any VAIO Notebooks, not just FW. If anyone could try it I really appreciate it and please mention which VAIO Model you have.
I am about to order a Dell Studio 1555 tomorrow. It is a graduation present and I plan to be using it (hopefully) for all of college..........................
I have this problem since last night and there had no problem from I bought my computer last year until last night.
I leave my pc there and I went out somewhere. When I get back, I saw my screen blank, and no responding at all. I force shutdown and restart again, the bios screen didn't show up.
But after a while I turn on my pc, I can see the bios screen again and log on to windows. After that I go to event viewer and check what is that error just now, and the error message is:
"The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
And then I didn't bother that and start to play game. But suddenly my screen went to look like low graphic, many pink pixed, and then went to blank screen. I force to turn off the pc and then turn on again.
I searched all over the internet and they asked to uninstall the driver and reinstall again. But still have this kind of problem, even I surfing internet the problem still occurs.
I want to use my laptop mostly in a docking station with the screen closed, but that makes the power button inaccessible. Is it possible to boot the system on usb or power event? I see no option for it in the bios.
I got it in November, sometimes when i go to ANY of my browsers to view pages with flash. The whole browser freezes and crashes, so i start it up again and go to the page, and crash again.. so i try to use another browser (i literally have chrome, Firefox, safari and IE) all of them do the same exact thing.. and once it crashes there's no way to get it back up unless you restart. It gets very annoying having to restart my laptop about 5 times a day. I've done everything, uninstalling flash player, reinstalling it, reinstalling browsers.. I've even reinstalled my OS because nothing else would work. I don't understand why this laptop has so many issues. Randomly freezes, crashes etc. Its basically brand new and i shouldn't have these issues. My old Compaq presario cq60-215dx NEVER ever did any of these thing this Studio laptop does. This laptop is about 400 dollars more than my Compaq.. Also, i dual booted Vista and Windows 7 and Vista is a hell of a lot faster, it boots up faster and never crashes.. It just seems as if Dell did something to this OS to make it a piece.. help?
I just received my new Studio 1555 with Core2 P8600, 4GB RAM, Windows7 64Bit.
It freezes up on me at lease twice daily. I can't spot the problem, it has froze once when using excel, many times watching youtube videos and once using a tax software.
Everything just hangs and freezes. Can't do anything, have to hold the power button down. A few times when youtube froze, the sound stayed but in a frozen state.
What can it be?
Dell sent me some additional ram to upgrade to 8GB but that hasn't helped.
I have updated all drivers.
Please help. I'm tired of waiting on the phone and going through with Dell for hours and hours.
On first look i found that the build quality was better than expected, I had read a fiew reviews by owners that thebase was flimsy and so was the keyboard. I have found this to be quite solid and i can see no flex at all. The keyboard is very responsive and a pleasure to use, although i find that some of the keys give a slight squeeking noise when pressed. I intend to get a backlit keyboard sometime soon so that should fix the squeeking problem. I bought this from the outlet as refurbished but it looks brand new and i saved nearly £300 this way instead of self configuring the system. What's in the Box: Dell Windows Vista Home Premium 64 Bit installation dvd, Works 9, Driver and Resource Disk, 90w Power Supply Design Nice design and a sturdy construction, has a kind of wedge shape. Screen: This WLED 720p screen is far brighter than anything else i have ever seen, the picture is nice and crisp and colours are very vibrant. There is no ghosting at all and HD movies are a pleasure to watch on this, its a 15.6" 16:9. There is an option for a 1080p screen but i did not have that option getting this from the Outlet. Under sunny conditions the screen is quite reflective but i plan to use it indoors 95% of the time so it will not be an issue. Keyboard The keyboard is a pleasure to use, I did not get a backlit version but i intend to as soon as I can get dell on the phone, I find the keys very responsive and well laid out. The multimedia keys are on the top of the keyboard along with the F Keys, to use the F1 Keys ect you have to press the Fn key. Touchpad At first i did not like the touch pad as it has a textured feeling and not a smooth finish like im used to , after a while i have got used to it and its not as bad as i first thought, there is a scroll pad on the side although the touch pad has no indication of this, when playing games this area gets quite hot. Features: Multimedia Keys The keys are on the main keyboard and shared with the "F" Keys. LEDS One of my main complaints abot this machine is there are no LEDS for hard drive activity or wireless ect. The only light is on the power button on the side of the screen hinge. Wifi – My system has the Intel WiFi Link 5300 AGN card and the signals are strong and i have not suffered any drop outs or interference. Just a pity this laptop has no Wireless LED. Speakers The speakers are of a decent quality, i had read about the previous Studio 15 which had poor sound quality but this is more than acceptable and a subwoofer is included. Input and Output Ports Front There are no ports on the front of the machine Webcam Pictures The screen has a 2.0mp camera in and the quality is very good, the best i have seen in a laptop. Pictures are good with no noise or distortion. Right Side: 1 x USB 2.0, Slot loading DVD-RW Drive 8 in 1 media card reader, ExpressCard 34 and Power Adaptor Left Side: VGA, HDMI 2x USB 2.0 (1x USB/E-SATA combo, 2x standard) IEEE 1394a/Gigabit NIC (no RJ11 – via dongle for USB External Modem) 1x Stereo in, 2x headphone speaker out. Rear: There are no ports on the back. Bottom: There are 3 ventilation grills and the usual opening for the memory and Hard drive access. Benchmarks I have had time to do 2 benchmarks, 3dmark06 and Super PI 3dmark Vantage would not run with the resolution on this laptop. 3DMark06 Scored 4193
and Super PI took 48 seconds to do 2 million count. Size and Weight The laptop is light about 2.61 kg and is easily carried around so its very portable. Heat and Noise Under general use the laptop does get warm but nothing to worry about, when gaming it gets quite hot so it will be uncomfortable on your lap if you game alot. The fans are quite quiet i have found and do not cause any disturbance when on. Battery Life Under general use with a 6 cell battery i get around 3 hours 30 mins, I do not feel that a 9 cell would of been benefical to me. Software The software that came pre-installed was Roxio CD Creator and Windows Live. Accessories All that came was the power supply (it has a nice blue led on the power jack) Pros: Great Screen Fast Processor Light and Portable Long Battery Life Cons: No Activity LEDS Gets quite hot under Gaming Backlit keyboard not standard. Conclusion: A great all rounder laptop that should full-fill the needs of most, Not to over priced and has some good choices when configuring to buy.
