HP Envy 17 3200 Display :: Screen Flickers And Dies - External Monitor Works
Jan 31, 2015
I purchased my laptop about two years ago. A few days ago, the screen suddenly dies, and on boot, it flickers a few times with the proper display, but then goes blank. The backlight seems to remain on though. When I use an external monitor with the HDMI port, the external monitor works fine, however the laptop screen remains blank. Here's a video of what it looks like when I first boot the laptop: [URL] .....
(HP 2000 Notebook PC / Windows 8.1, 64 Bit) Blank screen always, external monitor works fine. What components could be malfunctioning? This occured about six months ago, approximately one week after the one year warranty expired.
I discovered that my display wasn't turning on yesterday when I tried turning on my notebook. Luckily I was able to plug it into an external monitor with a VGA cable and I have a monitor in my office, but I really cannot be restricted to my living room or office to use my laptop.
I'm an IT professional working on a client's HP Envy 15t-3200 notebook PC (Win 7 x64, Intel i7, AMD 7700 series)
He said (he thinks) after installing a recent windows update, it started blue screening on him with a graphics error. He restored his PC to factory install, and it was working fine until he installed windows updates and the graphics drivers again, receiving the same blue screen graphics error.
I picked up his laptop. I installed a slipstream of windows 7 that I created. Everything worked fine - as soon as I installed his graphics drivers.
First, I had installed the AMD drivers (from AMD, not HP). I thought everything was working fine, until I checked the device manager and saw that the AMD graphics were being disabled, and the laptop was reverting to the generic graphics driver. I also tried the older driver offered on HPs support page.
I uninstalled the AMD graphics, and installed the Intel graphics. As soon as they were installed, upon restarting I received the same original blue screen error and had to result in booting to safe mode and performing system restore.
When I install the AMD graphics without installing Intel graphics, it reverts itself to Generic graphics. The AMD graphics adapter shows a Code 43 in the device manager, stating that the device has stopped working because it has reported problems.
I played around with different versions of AMD graphics which did not resolve the issue, and I installed different versions of the Intel graphics, which still caused a blue screen.
The PC is working ONLY with the generic graphics drivers, which doesn't work for what my client wants to be able to do (gaming).
I found this - [URL] ..... on the troubleshooting page for this notebook, and tried using this solution which also did not resolve the issue.
I've checked temperatures of the laptop and nothing is anywhere near overheating.
My laptop was working correctly and then I booted up one day, the bios worked fine but then the screen went black. I connected an external monitor to the lap-top and the laptop display works fine. As soon as I remove the external monitor, again, I get a black screen on my lap-top.
I have run the full system option of the Dell diagnostics and have 2 errors, battery and dvd flash rom. I have ordered a new battery. I have also noticed that my lap-top does appear to get quite hot.
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.
I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
I just got an HP Envy, 17 inch, and I have an HP 25 inch monitor I would like to connect to it. It has the "old style" connector which was supported on my old HP Entertainment Notebook. Not on the new one! What kind of adaptor do I need to get? I do have an HDMI port on the left side of my laptop. Do I need just a regular HDMI cable?
I have a brand new HP Envy X2 (15-C001dx) with Windows 8.1. So far it works fine by itself. I tried connecting an external monitor to the laptop using an HDMI cable from the laptop to an LG L246WPQ display. The problem is that 10-15% of the left side of the laptop screen content does not appear on the external monitor. Missing from the external monitor is the word "Start" in the upper left corner along with roughly the 2 leftmost columns of tiles. This occurs in both "Duplicate display" or "Only display on screen 2" modes. This is using a resolution of 1680x1050 which both the laptop and the LG appear to support. Using the touch screen on the laptop I can scroll the tiles to the right and see the missing leftmost columns. The information that is displayed on the external monitor begins as far left as that monitor will display. In other words, there is no black/blank area on the left. Except for the missing information on the left side, the content of the rest of the external monitor looks fine. I updated the laptop's video driver to the latest on HP.COM. No change in behavior. I tried every option I could find on the LG OnScreenDisplay, but nothing made the display any better.
Model# HP Pavilion dm1-4151NR Product# A6X41UA#ABA Windows 7 Home Premium 64 bit
Screen looks like it has a very dark sun glass over it. If you shine a flash light on it you can see what is there. VGA connection to another monitor works okay.
Updated BIOS to latest. No change. Updated Graphic driver. No change.
my studio 1747 (not in warranty) (i7 win7),has stopped booting anymore it was working fine till last week ( occasionally my screen does flick in last coupon of month), So when I do turn my system on all upper volumn light flashes from left to right and then right to left and then system turn off itself, during that period screen show no display.
connecting external monitor (TV via hdmi) does work and system boots fine show display on external monitor but no display on system LCD. Something display flicks on external montor also, it happens when my laptop LCD tries to display something (i.e. sometime laptop LCD flicks and sometime it display for few seconds and then go back to Black screen). Also when connect external monitor my mouse pad stops work and sometime works when I connect usb mouse, but when LCD screen start display something, mouse pad also starts work.I tried all stuff, whatever I could find on internet as below
1) Taking battery off and press power button for 1 min. 2) Hold 'D' key and then press power button LCD sometime show some color and then goes back to black. 3) Removed battery and CMOS battery to total drain of charges. 4) Removed keyboard panel and checked LCD display cable and make sure its not loose.
To me it seems like motherboard, graphic card are fine as system is working on external monitor, LCD screen also looks fine as sometime is display and not greying out (its either Black-out or display). As I have also checked cable is properly attached with motherboard, so it can't be loose connection. Don't understand why LCD works sometime.
I have connected my monitor to an external monitor. It works fine. Only problem I have ( and a little irritating one) is that the external monitor picks up display only after Windows is loaded. Pre-OS screens like BIOS settings, GRUB loader (I have Installed Linux ) doesn't show up)
Is this an issue with BIOS? Because, when I connect HP dv6000 to my monitor, I can see the BIOS screen as well. I am sure the problem is not with the monitor.
The BIOS is responsible for detecting displays before the OS is loaded right? I checked BIOS settings and there is nothing to indicate the display ports/devices (however, this page on HP website shows a BIOS screen "Advanced" which apparently has those settings)
I have hp g61 for a while, i have been maintaining really good till recent my screen went BLACK.. it was acting funny before as it stays ON after i turn of the laptop... and now it is all back cant see nothing ... the laptop works fine when i connect to external monitor..
Tried (and sometimes successful) to connect HDTV to laptop, Inspiron 5720. Now laptop screen does not display (goes black) without an external monitor physically attached. Tried using Projects and clicking on single laptop display, but if I disconnect the external monitor, the laptop screen just goes black. Not very portable if I have to lug around a second display.
i have an inspiron 1420, and want to bring it around school, i usually use it as a desktop at home using an external monitor(FN + F8), for some reason my laptop only works when plugged with a monitor, the laptop monitor is blank but you can see light at least, but no images whatsoever. I got it to work after reformatting the second time but not the 3rd 4th or 5th time.
I've noticed something strange though when formatting with xp, the letters were both gray and red, and when it gets to the page with the estimation(usually about 30 minutes) the picture quality was crap like 4bit.
I've noticed that when i successfully got the laptop monitor working the picture quality ran at a full 32bit
ordered another LCD and tried to replace it, to no avail. I opened it up and everything was hooked up right. Then I tried the other LCD, he gave me with it. Same thing. When I hit the fn f4 in vista, it appears to try to switch but the LCD never comes up. Also, when switching display modes, the LCD will flicker breifly (VERY BREIF). This does not smell like a video adapter or motherboard problem. I am still working on it and researching but figured I would see what all of you thought.
I have a latitude E6430s running windows 7. I have it docked using a dell docking station, and have 2 dell monitors connected using dvi. With this configuration if I have the 2 monitors running I can't get any picture on the laptop screen. I wanted to be able to use all 3 screens at the same time is this even possible, how to have all 3 screen working at the same time.
The screen flickers abruptly. And the screen gets garbled as well. But it seems to have really been knocked out today. The temperatures were looking fine at 60C but on a reboot the screen has like six small screen showing up instead of one with the HP logo.
my laptop screen backlight goes off, when I rest my hand on the left side of the touchpad. The darkening of the screen can be also reproduced when a small pressure is applied on the case just above the ethernet port or above the headphones port. When the screen goes dark, I can see that everything is running normal, if I shine on it with a lamp or strong light. The resulting effect seems to be the same as if I would have lowered the brightness to minimum.
When I don't press the area described above, the screen is just fine. I am sure this problem is not software or OS related. I googled it a lot and my guess is lose connection on the inverter?
One last thing - idk if related - sometimes, when I boot up the laptop, the backlight is turned off and I have to adjust it by pressing F3.
The monitor on my HP Pavilion dv9830us laptop has not been working for some time and I have had to use an external CRT monitor for my display. A couple nights ago, my operating system (Ubuntu Linux 10.04) failed to load and because I can't get video feed to my external monitor until the video drivers on Ubuntu loads, I am unable to run Ubuntu's repair feature and the beginning of boot.
Is there a way I can get my laptop to use my external monitor at all times, even at the BIOS screen? Is there a setting in BIOS for this?
Model: HP15-N096EA ... When the laptop is turned on the screen colurs are inverted i.e. blue becomes orange, white becomes black etc. at times it flickers back to normal colours i.e blue shows as blue etc.
I have checked magnifers invert colours isn't turned on but when I do turn it on the inverted colours switch to normal colours obviously. There is also a vertical shimmer like every other vertical line is missing or phases in and out.
I have booted into safe mode to see if its a driver issue but the colours are still inverted, I've booted into the BIOS and again the colours are inverted and just to cover all bases I booted a live DVD of Mint Linux 17.1 and the legendary green of the mint distro was a lovely lilac. I've also tried high contrast i.e. Left ALt + left Shift + Print Screen.
My feeling is its the graphic chip or the monitor and I'm hedging more towards the monitor. Tomorrow I'll do a screengrab to see how that comes out and will also connect to an external monitor to see if the flicker and shimmer is still present.
Considering this is literally a month and 6 days out of guarantee it pretty bad, I would have expected a bit longer from a laptop before it started failing.
Update from Yesterday: I did a screengrab from the HP using the snipping tool in windows 7, this showed the colours inverted i.e. negative, I saved that screengrab to a USB stick and opened it up on my Mac, the image showed correctly i.e. not as a negative.
This is the image that is displayed on the laptop, there is no colour inversion, none of the graphics settings appear incorrectly set, I did actually set all settings back to defaults.
This is the screengrab from the laptop as it displays from another computer, which, in my case was my Mac. The screen appears to be displaying correctly, hence the screengrab image below but for some reason it is displaying an inverted image - Its like there is an overlay on the screen.
I was getting frustrated with my external monitor because the screen color was turning dark purplish at times, so I went into Device Manager and deleted both default monitor entries instead of just one under Monitors in hopes that it would've gotten rid of the purple haze so to speak.
I tried unhooking the monitor and unplugging everything before I deleted the default monitor entries in Device Manager, but it didn't get rid of the purple screen.
I have a fairly old notebook Dell Inspiron 4000 with WinMe installed and the display is no longer working assumed due to a bad or broken LCD, which is why I'm using the external monitor.
The external monitor has been working fine for months until it started turning purple on me when it was being used with the notebook. When the monitor is hooked up with my desktop, the screen color is just fine.
The notebook has got a lot of storage on it. During the boot process on the notebook, the external monitor lights up at one point (no longer purplish), but goes blank/dark after a few seconds and says it no longer is getting a signal from the notebook
my resolution on my external monitor wont display correction when hook up with the XPS 1647.
The connection is HDMI. Resolution has been set to the highest recommend 1920x1080.
If you look at the picture below, the edges of the screen won't fill up the whole screen, making everything so small and hard to read. I already turn off the display on the laptop, making the monitor as my default screen.
On my previous XPS M1530, the Nvidia 8600GT can display the resolution correction.. I find it hard to believe that ATI card are not capable of doing that or there might be something wrong with my setting
I cannot connect my Probook 4430s to external monitor. I also have problems on the following device drivers. Are theDo I y related? need to download a new driver? What to download?All I want is to be able to use a larger monitor.
I have MacBook Pro (late 2008) and I have WinXP installed in Bootcamp.
Recently I acquired a Dell SP2309W monitor that is capable of 2048 x 1152 resolution. When hooked to my MBP and start in WinXP, the external monitor works fine in EXTENDED mode. That is, I can move Windows to the external monitor. The MBP display is the primary display, where the Taskbar is displayed.
What I want to do is make the external monitor my PRIMARY display, with the taskbar shown there. However, the "Use this device as the primary monitor" is greyed out.
I have a HP Pavilion dv4t-4200 CTO Entertainment Notebook PC model # A1M02AV and it has a VGA port, one that looks like a phone/broadband cable port, and one that looks like a USB port but indented on either side at the bottom. Can I even connect an external monitor? How do I find out if I have more than 1 video card? Besides the usual USB/headphone ports, I don't have any other ports. It says my drivers are up to date...but I don't even know what I should be looking for. Do I need to install something or buy some sort of adapter?
I am trying to connect a Dell external montitor via the VGA port with a VGA cable. The monitor has power but my notebook does not recognize/detect it. However, when I first plugged it in, my notebook display shrank into a square (vs the whole screen) so it recognized something...but nothing happened on the external monitor.
I tried detecting it via my display settings, but I accidentally changed some dispaly setting so that the home desktop only shows on monitor 1, but unselected my actual notebook display or something or changed it to be monitor 2 (even though monitor 1 does not exist), so when I plug the cable in to my notebook, all of a sudden my desktop goes away and it's a just a blank background screen - and I cannot access the computer display settings or anything.... when the cable is unplugged this setting looks normal, so I can't figure out how to fix it.
We have several 8460p with the same issue. They work fine until you try to connect an external monitor/TV/projector and then the trouble begins.
When using Fn+F4 to establish a dual screen output the external monitor and the built in screen switches between the two as if the PC can not determine the screen to use. On rare occasions it works but it is not reliable. I´ve first encountered this on a fair and when I tried it before the session it worked well. During the session it just started this behaviour. I took it out and replaced the graphic drivers, the BIOS and made sure the resolution was not the issue. It worked well and I returned it to the lecturing room and it started again.
I started to believe the projector was the bad part here so I did not try to use the PC again on that fair but no other computer showed any sign of trouble.
Since then, this was early this spring, I´ve seen and experienced the same problem with several computers of the same type and with different monitor and they all behave the same way.
I have spent some time now and searched the web but nothing I´ve found does explain anything around this and so far no driver update and no other update (including a full installation) has solved this.
The computer are the HP Elitebook 8460p with AMD-graphics.
There are not any other indication of that something is wrong in logs or anything.
