HP ProBook 4720 OS/Software :: Graphics Blue Screen Of Death?
Mar 16, 2014
I have an HP probook 4720s (Product #: WT238EA#ACQ). I have upgraded my RAM to 6GB.My problem. The other day I was busy playing a game when the computer froze and then turned off while it was turning off a small blue screen briefly appeared. I restarted the laptop and everything seemed fine, I left the computer for a few minutes and when I came back the screen was completely off but the computer was operating as normal. No key press or anything would put the screen back on.Everytime after this event that I tried to put the laptop on it would start(HHD spin, CPU fan work, HDD light would blink for a bit then stop but the screen would stay completely black with no blue backlight).
I tried hard reset and a number of other things like checking if the RAM was connected properly and still the screen remained off.I decided to connect the laptop to an external monitor and I finally could display on the monitor but it still would not display on the laptop screen. After the windows emblem loaded the dreaded blue screen of death would appear with a STOP error 0x00000116 which after some looking up appears to be the graphics driver.
After safe starting the system and rolling back the graphics driver to standard VGA adapter the windows 7 system was then able to start in normal mode. I've tried reinstalling the HD 5470 graphics driver but the blue screen of death continues to appear. I have completely reloaded the OS to no avail.I disconnected the laptops screen from the motherboard without the graphics driver loaded, which didn't cause a beep but displayed on the external monitor when I connected it. I tried the same with the graphic driver loaded, still no beeps were heard and when I connected the external monitor the blue screen appeared.From the tests I had tried, I believe that there must be an issue with the graphics card itself as the Blue screen of death only displays when the graphics card driver is loaded.
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Apr 25, 2008
I'm running a NVIDIA GeForce Go 7900 GS in my E1705 and I've been having some problems with the nasty BSOD.
This is the error message I get:
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted
It only seems to happen when I'm playing WoW... and its getting really annoying. I had thought it was an overheating problem before, but I've been able to keep my GPU temp under control pretty well lately.
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Jan 25, 2008
I've been getting the occasional BSOD on my 1705 with the 7900 GS. Is there any fix for this? I saw the one for the 7950 GTX but I don't know if that works the same as the 7900 GS.
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Jan 3, 2009
I have wiped my hard drive and want to install windows xp sp3. I burned this dvd from an image and I'm getting some type of stop error with a blue screen of death. This happens on the Sony Z and also on other laptops that I have tried
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Jan 4, 2011
I have a brand new Dell XPS with Model : L501X purchased in Malaysia hand carried to Philippines about 2 weeks ago.
Upon receiving I have noticed that a Blue Screen appears with nvlddmkm.sys error every time I play a video initially stored in the laptop hard drive or via youtube.
I have also noticed there were two video drivers installed which where Intel HD graphics and Geforce GT 420M drivers. I installed an updated GT 420M driver through driver downloads in dell support. Unfortunately it did not resolve the issue.
To relieve my doubts of driver conflicts, I have freshly installed a Windows 7 home premium but BSOD still keeps on occurring.
I am currently running this computer using only one video driver (Intel HD Graphics), I want to run this computer using Nvidia Geforce GT 420M.
How am I gonna do that without having BSOD recurring?
Is it also normal to hear some frequently very mild ticking sound coming from the right side of the keyboard and mildly grounding sting on the plastic aluminum colored frame around the keyboard?
BTW, here are some hardware info :
Model : L501X
Processor : Core i5
Ram : 4 Gb
Hdd : 500 Gb
VCard : Nvidia Geforce GT 420M - 1 Gb
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Oct 12, 2007
I've got a problem. I downloaded and installed the new demo for Time Shift. After it was complete it said it detected I did not have the latest drivers for my video card and I needed to download the latest ones for stable running of the game. So I clicked ok and it took me to a download of a Forceware driver (I've forgotten the numbers and have deleted it). After downloading it and running it, a box popped up and said I don't have the the compatible hardware/software to install those drivers (not exact words). So I thought ok, it will just exit and keep what I've got (dells stock 7900GTX driver). but after exiting the setup about 5 seconds later I got a blue screen stating a hardware error.
So I restarted my M1710 to notice blue dashed vertical lines on my screen and after the Windows XP loading page it would blue screen again so fast I cant read any of it. Now I can run in safe mode without the graphical screw ups on my screen. But the boot diagnostic detected no error. It displayed all those colored bars but there were weird glitches in them. I downloaded and re-installed Dells stock drivers to no avail. I searched my hardrive and registry for anything that said Forceware or the driver number and deleted all results. I system restored to no avail. So now I can only run in safe mode on a really ugly resolution.
What can I do before I resort to the 5+ day pain of return to depot service?....
Device manager shows no problems but says it can state the status of the card in safe mode. And I'm not technical enough to know how to use the event viewer to work out what went wrong.
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Mar 27, 2009
I have tried to install XP Home on my Acer 6920g but with no success.
I made an XP disk with the sata drivers via Nlite which was recognised, installed the OS but on first boot the laptop gives me the BSOD but as it is so quick I am unable to get any error code. The laptop will not boot on safe mode either which makes me think there is a physical (hardware) issue that doesn't like XP.
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May 14, 2009
My new HP DV3 1075 is only 2 weeks old:
Windows Vista Home Premium w/SP1(64bit)
13.3" WXGA LED Brightview Widescreen Display(1280x800)
AMD Turion X2 Ultra Dual-Core ZM-84(2.3Ghz)
4GB DDR2(2 dimm)
500GB 5400RPM Sata hard Drive
ATI Radeon 3200 Graphics w/64MB Display Cache Memory
It's been working fine and updating automatically periodically - until last night's Java 6 #13 followed by the windows update (on 5/13). Got the blue screen and oxo code (a general stop error ending in A which gave no clues) and subsequent hp repair files option. This worked the first time, then java updated again and I restarted it. But after the windows update it happened another half dozen times and the hp notebook could never repair itself.
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Oct 6, 2009
So lately my SXPS 1640 has been crashing every so often, with a blue screen coming up saying:
POWER_DRIVER_STATE_FAILURE
(or something along those lines)
saying that the computer is restarting to protect the device. I haven't been able to read all of what it says because it restarts to quickly but it's getting really annoying as it is happening more frequently.
It also generally only seems to happen when I've been using it with the battery only and not when it's plugged into the socket.
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Sep 6, 2009
I have been getting the dreaded blue screen every couple of days for the last few months but since last week I keep getting it every 15 minutes ! My lapotp is 4 years old so I guess I cannot drag it anymore and have to think about a replacement hard drive or a new laptop.
So which one is the best option. I dont want to shell out the extra dough on the new one so was wondering if its worth buying a new HD and upgrading the RAM and keep working on the old one. I just use it for internet, word processing and Photoshop.
My specs are
Pentium M 2.13 GHz
80 GB Ultra ATA HD
256 MB RAM
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Aug 7, 2014
, I've been having BSOD over and over again. I am using Windows 7 (32-bit) on my HP 14-d008AU. I have been also looking for answers around the web, tried everything and I'm still getting this BSOD.Â
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It pretty looked like this (I guess).
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Aug 13, 2013
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Aug 17, 2012
Have a problem with my S205, Windows 7 updated through windows update and restarted upon restart I am getting The Blue Screen, I tried to boot in safe mode etc.. But did not work, still got the blue screen ....
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I tried windows repair but it failed .... I know I had system restore but it can't find it and even tried to reinstall windows but it ain't happening as the windows version that came with the netbook is asking for a driver which it doesn't have ....
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Dec 17, 2011
I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
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The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
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PROBLEM # 1 The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
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I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....
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PROBLEM # 2 My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
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Aug 15, 2009
I have an Acer 6930ZG with a fresh install of windows 7 RC 32bit. I can play Call Of Duty 4, Counter Strike, Flatout 2 etc. with no problems! But when I try to open MapleStory a blue screen appears, and begin to make a physcial memory dump? . MapleStory is a 2D-game, and Call Of Duty requires much more.
I made a little research, and I found out that alot of people have the same problem, and they said it was caused by a conflict with a program or hardware drivers. I have tried to delete my NVIDIA driver, and install it again. No luck.
And yes, I have also tried to run MapleStory in compatibily mode
As I said: It's only in MapleStory I experience the problem, and I don't think it's ram-failure, since I have seen the same problem on a different computer, and I can play Call of Duty 4.
Here is the system log:
Problemsignatur:
Navn på problemhændelse:BlueScreen
OS-version:6.1.7100.2.0.0.256.1
Landestandard-id:1030.....................
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Nov 2, 2014
I am using hp probook 4535s with windows 8.1 operating system . I face the problem of blue screen error with WHEA_UNCORRECTABLE ERROR .and notebook get restart....
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Nov 11, 2014
I'm an IT professional working on a client's HP Envy 15t-3200 notebook PC (Win 7 x64, Intel i7, AMD 7700 series)
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He said (he thinks) after installing a recent windows update, it started blue screening on him with a graphics error.
He restored his PC to factory install, and it was working fine until he installed windows updates and the graphics drivers again, receiving the same blue screen graphics error.
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I picked up his laptop. I installed a slipstream of windows 7 that I created. Everything worked fine - as soon as I installed his graphics drivers.
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First, I had installed the AMD drivers (from AMD, not HP). I thought everything was working fine, until I checked the device manager and saw that the AMD graphics were being disabled, and the laptop was reverting to the generic graphics driver. I also tried the older driver offered on HPs support page.
I uninstalled the AMD graphics, and installed the Intel graphics. As soon as they were installed, upon restarting I received the same original blue screen error and had to result in booting to safe mode and performing system restore.
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When I install the AMD graphics without installing Intel graphics, it reverts itself to Generic graphics. The AMD graphics adapter shows a Code 43 in the device manager, stating that the device has stopped working because it has reported problems.
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I played around with different versions of AMD graphics which did not resolve the issue, and I installed different versions of the Intel graphics, which still caused a blue screen.
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The PC is working ONLY with the generic graphics drivers, which doesn't work for what my client wants to be able to do (gaming).
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I found this - [URL] ..... on the troubleshooting page for this notebook, and tried using this solution which also did not resolve the issue.
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I've checked temperatures of the laptop and nothing is anywhere near overheating.
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Sep 6, 2009
I've had my Inspiron 1420 for about a year and a half now, with virtually no problems except when dealing with Windows Vista. But, about a month ago, I was playing a very graphics intensive game and all of a sudden my screen froze, colors inverted, and it started to flash and pixelate at me. I turned my computer off, then back on, and this started happening:
I turned my computer off again and blew out all the dust I could, then let it cool down. When I started back up everything was fine again. But about a week later, it did the same thing, but for longer.
About an hour later it was fine again. A couple weeks went by and nothing like that happened again, up until about three days ago. I was playing my game again and then it started to pixelate, but I could still play. The screen would scramble, but it was almost like it would refresh every 10 seconds or so and the screen would be fine. That night, I was (again) playing my game and my screen scrambled, froze, and went to your basic blue screen.
I rebooted and everything was fine, but the next day I turned on my computer and it did the segemented screen again and when I tried to fix it, another blue screen came up saying "Hardware Malfunction, call you hardware vendor for support .....
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Jun 2, 2011
I have seen it on two different laptops now. Both are HP ProBook 6460b.  When the user plugs the laptop into a VGA cable that is connected to a projector, the laptop blue screens and reboots.
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The laptop doesn't bluescreen and reboot when connected to monitors, but usually the users are using a docking station when connected to a monitor, or monitors. I haven't seen any issues with plugging in a VGA cable connected to a monitor, but that is rare.
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I've tried updating drivers, but haven't had any luck.
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Sep 9, 2009
So this is the fifth time in this month my mac give me a screen of death. Something like this:
I just checked out the bottom, and it's freaking hot.
I have no idea. why this happened.
Do you think that I should come to apple store and ask for a replacement? Will they even give me one?
This thing happned either in SL (clean install) or Leopard.
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Jul 12, 2014
I have a hp probook 450 G1 product number :F4W80PA#UUF
Some days ago I upgraded to windows 8.1 64 bit but when i download the latest driver for amd radeon hd 8750m and installed it..but when i opened the graphics control centre the was no options except information..even not in advansed view..so i can't configure the options..when i opened a game to test the GPU it was not working...there was a lot of frame skips..but previously i didn't have any skips..so what should i do.
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Oct 27, 2011
Laptop: Hp ProBook 4510s
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When I turn my laptop on, the blue light on the power on button lights for 6 seconds, meanwhile the led near the power plug on right side rapidly blinks 13 times. Always exactly 13 times, so it must be some kind of error code. Then laptop shuts down. Nothing is heard, neither fan, neither hard disk.
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Jun 26, 2014
I've a ProBook 4530s core i5 radeo graphics and have installed windows 7 professional 64 bit. i now want to install the graphics driver (radeon) but am failing, the laptop if i try to install will not boot or it shows a blu screen of death. the bios version is F.40. how to i get around this problem...
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Jul 28, 2009
Yesterday while I was on my XPS 1530 laptop, the colors on the screen turned all screwy and then it crashed to blue screen. Odd...
It happened about 5 more times until when I tried to turn on my computer, the backlight on the screen would go on, but the screen itself would remain black.
I can actually hear it booting up normally, it even makes the window log-in noise, but there is simply no image on the screen at all. I even hooked up my external monitor to my laptop, but absolutely nothing comes up on it.
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Feb 18, 2010
Several times I have had my M2010 screen freeze and then not come up at all on a reboot.The machine is under warranty and typically they send a tech out with a motherboard which does not fix the problem. Then the tech who pretty much knows its the video card has them send a new video card which does fix the problem and the machine works beautifully again.
However, several months later the card blows again and I have to do the whole process again which knocks out my computer usually when I need it most. Now I keep all my data externally with exceptions of it breaking down (not how I expected it to work).Â
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Sep 2, 2014
I have a relatively new Aspire E1-522.  Was in the middle of watching Netflix when it conked out.  Now, when I turn the power on very little happens...the blue light comes on, the fan comes on and the screen backlight comes on...and then goes out...and then comes on again...etc.
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Basically, turning it on doesn't even get to the Acer logo. Cannot get into the BIOS by any means.  In my research this sounds exactly like the Aspire One black screen of death, although I haven't found references to it with respect to the E1.
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I think the BIOS is fried. How to re-flash it on the E1-522? I cannot boot windows, so I can't use the self-extracting EXE.  I need to be able to flash it from the bare bones hardware like the fix for the AA1 ....
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Jul 11, 2014
Was this ever resolved? I am having the same issue on the same computer that I cannot manually adjust the screen brightness using the function + F2 or function + F3 screen brightness keys.
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May 10, 2009
Well, since yesterday, my 2 month old unibody mackbook has been crashing at random. I'll be doing anything from web surfing, to just doing a time-machine back up and "whosh", the screen goes black with a 1/2" wide multicolored pixelated horizontal stripe about 1" from the top remaining.
This has happened about a dozen times, with the only option being to hold down the power button to reboot.
I went into the the nearest Apple Store to a Genius Bar appointment to see if there was anything to be done. Mind you, i also ran every known diagnostic I could get my hands upon, before I went, and everything checks out a-ok.
The Genius bar guy says it's a "known issue" with the new unibody Macs with the 9400M graphics processor. A "known issue"??? How come I have never heard about this on NBR?
I am supposed to wait until Apple issues it's firmware "fix" according the the GB guy.
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Mar 14, 2013
I have had this laptop for about two years and when I went to switch it on this morning I got the black screen and seven beeps which seems to be a recuuring fault with DEL laptops. What can I do?
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