HP ProBook 6460b Display :: Blue Screens When Plugged Into Projector
Jun 2, 2011
I have seen it on two different laptops now. Both are HP ProBook 6460b. When the user plugs the laptop into a VGA cable that is connected to a projector, the laptop blue screens and reboots.
The laptop doesn't bluescreen and reboot when connected to monitors, but usually the users are using a docking station when connected to a monitor, or monitors. I haven't seen any issues with plugging in a VGA cable connected to a monitor, but that is rare.
I've tried updating drivers, but haven't had any luck.
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May 21, 2014
I changed my OS on my ProBook 6460b to Win7 x64 which previously was x32
Hardware IDs; Network Controller
PCIVEN_8086&DEV_0085&SUBSYS_13118086&REV_34PCIVEN_8086&DEV_0085&SUBSYS_13118086PCIVEN_8086
&DEV_0085&CC_028000PCIVEN_8086&DEV_0085&CC_0280
Base System Device
PCIVEN_197B&DEV_2392&SUBSYS_161D103C&REV_30PCIVEN_197B&DEV_2392&SUBSYS_161D103CPCIVEN_197B
&DEV_2392&CC_088000PCIVEN_197B&DEV_2392&CC_0880
I have tried few drivers and windows update but it doesn't seem to work for me.
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Mar 11, 2013
I have a Dell XPS M1330 laptop I use extensively. Its been reliable and quick. Im receiving blue screens twice per day and have had drivers reinstalled by a support company to no avail. Ive run basics diagnostics with no issues. How can I troubleshoot this?
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Jan 20, 2015
I'm using a Dell laptop, I bought it like 9 months ago so anyway, I get these random blue screens sometimes twice in the same day, sometimes I get a blue screen after 6 days or so. I'm not sure what is doing this because I tried a memory test and hard drive one and everything was ok, I tried updating a couple of my drivers and I still got it. I think it's because my graphic card's driver is not supporting my OS(I'll put my specs down below) :
CPU: Core i3-3217U 1.80GHz
GFX: Intel HD Graphics 4000 Mobile
RAM: 4GB
OS : Windows 7 64 bites
My laptop model : Dell Inspiron 15 3521
The blue screen(I got this one Bad_Pool_Header when I tried starting my PC up in the morning, it happened yesterday and today, they are probably random) [URL] .....
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May 1, 2009
At university, there are projectors which are used when doing a demo or presenting our software. I wanted to know if the mini display port to vga converter works flawlessly with projectors.
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Aug 20, 2014
I have HP Pavilion 15 p000su with HDMI port and tried to connect it via HDMI-VGA cable i bought and it didnt connect.Can't Indentify it(find it in the screen options).I need it for work also tried it at home to connect it with my TV with the same cable and still not finding it... I'm really not much in this cable things and asked a guy who told me about this HDMI-VGA cable.He also tried to connect it with 2 cables one vga and one hdmi with some adapters, but the projector wasnt connecting.The drivers are correct and everything else is fine.
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Mar 9, 2013
So i bought a Dell Inspiron n5050 5 months ago . The first day i got it i went to play games with my friends and stayed at least 10 hours playing.
The next day it went slower , in fact in minecraft the first day it was running on 120fps and on the next day about 70 - 60.
also , the laptop kept on getting blue screens and black screens and sometimes didnt turn on.
I still play games like League of Legends and Minecraft with friends and now the fps suddenly dropped . in minecraft 70 - 60 to 20 - 30 and in league of legends constant lag when someone uses a skill / attacks.
Whenever i go to sleep i just close my laptop , i dont shut it down and also i run at least 6 hours a day. Ive also heard that it might be the cooling fan that has dust in it, however im not sure. I want it to run smooth again . Ive reseted to factory setting twice and its still running slow.
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Sep 1, 2009
I want to use my notebook to do a presentation in class. However, no matter which projector I connect to my Vaio SZ440, the display is unable to be shown on the projector.
I've tried Fn+F7, not working, tried stamina mode, not working, tried speed mode, not working. I've tried "Connect to a projector or other external display", not working. I've no idea what I should do. I really need to fix this or else I'll get screwed this semester. Every other notebook the projector connects to, it will automatically detect and show the display. Only mine is like this.
Please help. About 1 year ago I didn't experience any problem when connecting to a projector. I didn't remember what exactly I do to make it go bad. But I really need it to work this semester.
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Mar 21, 2009
I had a dv2700t, with a problem I described in this forum some time ago... I didn't manage to solve the problem and HP couldn't/wouldn't "fix" it... the problem was that the wireless... caused blue screens/crashes randomly while using internet (downloading large and small torrent files for example) this happened ONLY when using WIRELESS connection.
I now, after nagging on HP for months, own a dv7-1290.
Imagine my surprise when I get the same problem...the only difference that I've been able to discern between this problem and the old problem is that this computer doesn't crash the UBUNTU live cd that the other computer managed to do......
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Jul 20, 2014
I have an HP Pavilion DV6 Notebook PC. The other day, it crashed and gave a blue screen error. Since then, it wont start. Ive tried starting it normally and in safe mode, neither work. This is the information given in the blue screen.:
win32k.sys
PAGE_FAULT_IN_NONPAGED_AREA
Technical Information:
***STOP: 0x00000050 (0xFFFFF901C066263C, 0X0000000000000000, 0xFFFFF9600006CCA3, 0x0000000000000005)
*** win32k.sys - Address FFFFF9600006CCA3 base at FFFFF96000000000, Datestamp 53c5df64
When it first crashed, I was playing a game, then the screen got all pixelated, then the blue screen. The computer has had overheating problems because the fan doesn't work 100%. It would shut off often from overheating, but I cleaned the vents out thoroughly, and it hasn't overheated since then. Since the computer wont start, I cant get to the crash dump files.
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Jul 26, 2013
Using the projector setting, I'm noticing a slight lag when I open/close any of the applications (ie: there is a momentary pause before the window either appears/disappears).
The external monitor is a Samsung Central Station (1920x1080) and connects to the laptop wirelessly via a USB/UWB dongle.
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Jan 13, 2012
We have several 8460p with the same issue. They work fine until you try to connect an external monitor/TV/projector and then the trouble begins.
When using Fn+F4 to establish a dual screen output the external monitor and the built in screen switches between the two as if the PC can not determine the screen to use. On rare occasions it works but it is not reliable. I´ve first encountered this on a fair and when I tried it before the session it worked well. During the session it just started this behaviour. I took it out and replaced the graphic drivers, the BIOS and made sure the resolution was not the issue. It worked well and I returned it to the lecturing room and it started again.
I started to believe the projector was the bad part here so I did not try to use the PC again on that fair but no other computer showed any sign of trouble.
Since then, this was early this spring, I´ve seen and experienced the same problem with several computers of the same type and with different monitor and they all behave the same way.
I have spent some time now and searched the web but nothing I´ve found does explain anything around this and so far no driver update and no other update (including a full installation) has solved this.
The computer are the HP Elitebook 8460p with AMD-graphics.
There are not any other indication of that something is wrong in logs or anything.
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Aug 2, 2013
I have a Probook 4720s with Windows 7 Pro. Connecting my laptop to the TV with a HDMI cable worked fine then suddenly the next time I did this I had no sound and when I right click the sound Icon I noticed it read ATI High Definition Audio device not plugged in. It worked once and now it won't, I miss it. The driver is up to date.
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Mar 16, 2014
I have an HP probook 4720s (Product #: WT238EA#ACQ). I have upgraded my RAM to 6GB.My problem. The other day I was busy playing a game when the computer froze and then turned off while it was turning off a small blue screen briefly appeared. I restarted the laptop and everything seemed fine, I left the computer for a few minutes and when I came back the screen was completely off but the computer was operating as normal. No key press or anything would put the screen back on.Everytime after this event that I tried to put the laptop on it would start(HHD spin, CPU fan work, HDD light would blink for a bit then stop but the screen would stay completely black with no blue backlight).
I tried hard reset and a number of other things like checking if the RAM was connected properly and still the screen remained off.I decided to connect the laptop to an external monitor and I finally could display on the monitor but it still would not display on the laptop screen. After the windows emblem loaded the dreaded blue screen of death would appear with a STOP error 0x00000116 which after some looking up appears to be the graphics driver.
After safe starting the system and rolling back the graphics driver to standard VGA adapter the windows 7 system was then able to start in normal mode. I've tried reinstalling the HD 5470 graphics driver but the blue screen of death continues to appear. I have completely reloaded the OS to no avail.I disconnected the laptops screen from the motherboard without the graphics driver loaded, which didn't cause a beep but displayed on the external monitor when I connected it. I tried the same with the graphic driver loaded, still no beeps were heard and when I connected the external monitor the blue screen appeared.From the tests I had tried, I believe that there must be an issue with the graphics card itself as the Blue screen of death only displays when the graphics card driver is loaded.
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Nov 2, 2014
I am using hp probook 4535s with windows 8.1 operating system . I face the problem of blue screen error with WHEA_UNCORRECTABLE ERROR .and notebook get restart....
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Dec 7, 2014
Acer R7-572-6423
Windows 8.1
Bought April 28, 2014.
Issue: I get a black screen permanently now. When connected to wall battery indicator is blue, I touch the power button, power indicator turns blue for 7 seconds then turns off. Nothing happens. Screen doesn't power, can't hear any fans, etc. Same issue when not connected to wall.
There was a BIOS update version 2.04 which fixed a problem "2. Revise system can't boot when "Exit Discarding Changes" was selected in BIOS menu." I believe that's my issue.
Is there any recovery method that can be done at home to get it out of this state?
Here's a video from another user with the same laptop and identical problem but no fix : [URL] ....
Another user suggested sending in the laptop to have the EPROM replaced but never said why or if it fixed it.
Tried:
pinhole button to reset the system
removed battery, hard drive
looked for crimped wires in hinge going to screen
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Aug 18, 2009
I use Hp dv2700 laptop (windows vista). My laptop display got split into 6 mini screens after I recover it. Please see the jpeg image: [URL] ..... I did try to update the Bios but it's not success.
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Jul 7, 2014
I've recently bought an HP Probook430 and installed Windows 7 Ultimate 32bit and I don't seem to be able to change the display brightness, using the fn button+f9/f10 (although volume settings are changed in the same method smoothly).
Although the brightness settings don't seem to change, this bar does appear when pressing fn+f9/f10. What should I do in order to make the display brightness settings changable?
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Oct 27, 2011
Laptop: Hp ProBook 4510s
When I turn my laptop on, the blue light on the power on button lights for 6 seconds, meanwhile the led near the power plug on right side rapidly blinks 13 times. Always exactly 13 times, so it must be some kind of error code. Then laptop shuts down. Nothing is heard, neither fan, neither hard disk.
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Sep 21, 2014
I just recently purchased the HP Probook 450 G1. The laptop doesn't come with any OS installed so I intalled windows 7 64-bit. After installing all drivers I see in Device manager screen that my Display Adapters are
AMD Radeon HD 8600/8700
Intel(R) HD Graphics 4600
but in the shop they said that my video adapter is AMD Radeon HD 8750M
My question is: are AMD Radeon HD 8600/8700 and AMD Radeon HD 8750M the same "things".
My hardware ID :
PCIVEN_1002&DEV_6600&SUBSYS_1947103C&REV_00PCIVEN_1002&DEV_6600
&SUBSYS_1947103CPCIVEN_1002&DEV_6600&CC_030000PCIVEN_1002&DEV_6600&CC_0300
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Apr 30, 2009
In the hp.com configuration options for the ProBook 4710s, they show 3 options:
1. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) without camera
2. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) with camera (must select NQ004AV)
3. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) BrightView with camera (must select NQ004AV)
I thought LED-backlit was good enough, but option #3 is LED-backlit BRIGHTVIEW... Is this a brighter, "better" screen than option #1 or #2? I'm afraid of ordering this and getting another lemon of a "Brightview" screen like my dv7t screen.
What's "HD+6" ... what does "plus six" do for me ?
I don't see an "NQ004AV" option on the order page, either...
HP is just terrible at explaining these things.
Regarding the keyboard ... it's hard to tell from the pictures at Engadget whether this new chiclet keyboard is backlit or not ... HP doesn't say it is backlit, would be awesome if it was.
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Jul 20, 2014
I installed windows 8.1 on my Probook 450 G1 and I could not find any ATI Radeon 8750M drivers to it. The windows 8 drivers are not working properly in windows 8.1 ...
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Nov 25, 2014
I am using a HP ProBook 450 G2 with Windows 7 Enterprise (64-bit).
None of the Fn + Function keys work (i.e. for battery, brightness , sound).
Is there any actual driver for this?
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Dec 5, 2014
I cannot connect my Probook 4430s to external monitor. I also have problems on the following device drivers. Are theDo I y related? need to download a new driver? What to download?All I want is to be able to use a larger monitor.
Port_#0006.Hub_#0004
USBVID_03F0&PID_311D&REV_0001
USBVID_03F0&PID_311D
[code]...
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Apr 3, 2014
I've started using HP ProBook 4530s with Intel Graphics on it. Then, I installed Win 7 Ultimate x64 on it and figured out, that brightness buttons don't work. (sound/music controls/sleep buttons works fine) Automatic
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Jul 12, 2014
I have a hp probook i3 4320s, and recently i buy a new lg led tv, my problem is my new tv cant get signal from my laptop....
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Nov 16, 2011
How do I make my laptop screen brighter when not plugged in? I have the HP Pavillion dVt7
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Sep 25, 2014
Model: HP Probook 4530s
OS: Windows 7
I have both Intel and ATI switchable graphics in my laptop. I recently reinstalled Windows & If I try to install the ATI drivers from the drivers CD or from the HP website, the laptop hangs on the Windows logo after a restart and I have to do a system restore to fix it. If I try to install just the Intel driver it just gives me an error that says "This computer does not meet the minimum requirement to install the software". I am unable to change the brightness and the resolution is bad. In Device manager both the options under display adapter say "Standard VGA Graphics Adapter", with a yellow error sign over one of them. I am worried if the graphics card is damaged from over heating. Is it possible to disable one of the cards to check functionality of the other?
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Nov 21, 2011
Purchased Probook 4530S. Win 7. I keep having teh screen print/size resolutiom change when using the touchpad. The pointer seems to "stick" and then when I move it, the screen will either get very smaller or larger. I continually have to hit ctrl + or - to get the screen size back to "normal". Is this something to do with the touchpad settings or pointer?
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Nov 3, 2014
my HP ProBook 450 lowers the brightness when its on a light screen (say the website background is white, it darkens the brightness) because white screens dont need the brightness ...and vice versa, it brightens the screen when its on a dark page.
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