Lenovo 11e E/Edge :: ThinkPad E520 - Camera Stopped Working
Jul 13, 2011
I have been using the Communications Utility (Lenovo - Web Conferencing) when I first bought the laptop, a few months ago everything was fine. But now when I press F5 (hotkey for camera options) there is a pop up with massage "Communication Utility Main UI has stopped working".
Everything is fine in Device Manager.
Is it a hardware problem? Is there a way to check?
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Jan 27, 2014
I just bought my ThinkPad E431, the camera is working fine. But after a while the camera stop working.
Link to image .....
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Jul 8, 2013
I've got a brandnew Thinkpad E530 with Windows 8 and integrated Camera. But the Camera is not wotking. When I start the Camera-App, the green Light of the Camera starts to shine, but there is no preview. Theres is only a picture of a crossed camera. Also if i start skype, my skype-partner can't see me.
I already had a look in the BIOS if the Camera is enabled (it is) and reinstalled the driver of the camera.
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May 18, 2013
I can't found my camera device in device manager and there is no imaging devices in device manager. There is no camera tab in Communication Settings (Fn+F5)...
I tried to install
"Integrated Camera Driver (1.0M) for Windows 7 (32-bit, 64-bit), XP - Notebooks"
"Integrated Camera Driver (0.3M) for Windows 7 (32-bit, 64-bit), XP - Notebooks"
but nothing happened ..
In the first time when I installed the windows the camera was working but now it's not !!
My Laptop is : ThinkPad Edge E530
My OS is : Windows 7 32-bot
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Dec 30, 2012
I have a Thinkpad Edge E520. The volume and brightness keys are working, but the on screen display I used to have is gone. I tried everything I could find on the web, still not working.
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Jun 18, 2014
can my thinkpad e520 handle sdxc cards?
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Oct 8, 2012
I have a Thinkpad Edge E520 1143 AK7, working on windows 8, 32 Bit Pro.
From somewhere in the settings I had disabled charging option on "alwyas-on" USB port since I did not possess a smart phone.
Now, I have a smart phone and wanted to re-instate the facility. However, I am unable to find the option to enable the settings.
I enabled all the 3 options from BIOS and "refreshed" the machine to default state.
The USB port charges when the system is booted and stops charging when I shut down the PC.
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Sep 8, 2012
I am encountering serious problems with my Thinkpad Edge E520.
The left-mouse-click function of my UltraNav and Touchpad are not working anymore. The buttons are clicking normally, but do not have any functionality.
I am using a dual boot system with Win7 Home Premium SP1 and Ubuntu 12.04.1 LTS... I did several checks:
Touchpad navigation and right-click button working properly
Touchpad left-click-button clicking properly, but no functionality
Touchpad click functionality not working
UltraNav Trackpoint and rickt-click-button working properly
UltraNav left-click-button clicking properly, but no functionality
Switching to Left-handed setup results in a properly working right-click-button with left-click function for Touchpad and UltraNav
External USB mouse working properly with Win7
External USB mouse not working properly with Ubuntu (no left-click functionality)
Fresh format and reinstall of dual boot system - problems remaining ... Since the behavious is the same with Win7 and Ubuntu and also remains after a fresh installation of both OS, I assume it is a hardware defect!?
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Oct 9, 2011
Although great when you're on walkabout with your laptop, when I'm at home, laptop plugged in, I don't want my laptop to keep reverting to a login screen every few minutes.
I'm on a Thinkpad E520 running Windows 64 bit Professional. Here's what I tried so far without success:
1) Control Panel --> Power Options --> I set everything to "max performance" and disabled display sleep-mode timers.
2) Control Panel --> Lenovo - Camera-enhanced security --> I turned off camera recognition features and related timers.
3) Control Pannel --> Lenovo Power Manager --> I turned off all timers.
Turning off options in the above control panel areas does not seem to affect the auto-protect feature. This auto lock down feature is driving me nuts at home, the only consolation being that the fingerprint scanner makes it a little easier to get back in once the laptop goes down. It's like some terrible screen saver you hate that can't be turned off.
How is this auto lockdown feature turned off? Ideally there should be a big button available in the taskbar which you can push: on - off. That way you can easily turn timer suites on and off with a single action.
But as of yet, I can't find anything in the control panel or taskbar that turns off this auto lock down feature.
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Feb 27, 2013
I bought 2 of these in oct 2011 for my twins going to college. My daughters has had no problems. The other one died in may 2012 and was repaired under warranty. It died again in November 2012. I was able to get it running by removing the battery and disconnecting the cmos battery and letting it sit for a while.
It happened again, and this time I can't revive it. I want to add that I think there was something wrong when we got it back from repair. The battery icon for the Lenovo power management did not work, but the windows one did. In hindsight I think this had something to do with nvram problem I have since heard so much about.
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Jan 12, 2015
I have recently purchased a Lenovo ThinkPad Edge E540, with Windows 7 installed. I'm trying to use the integrated camera with Skype, but I can record no picture. When I try to install the Integrated Camera Driver from Lenovo Support, [UR], the setup always fails with Engrish error messages.
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Feb 6, 2009
I just installed Skype, mostly to test the camera, and the green light is on but I can't see anything. Skype just shows an outline of a camera with a diagonal line though it no matter which camera option I pick.
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Jun 16, 2012
Applied 7CCN35WW over the 34 firmware. Veriface stopped working, says there's no camera present even though camera is present in Device manager. Skype is not working either, says camera is used by another process even after a fresh restart.
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Oct 14, 2012
yesterday my E330 arrived with no operating system installed. After the Windows 7 Ultimate installation was finished I was already disappounted, because no driver was detected. So I had to manually download all drivers from the slow lenovo site. After I installed all drivers (also BIOS updates and Win updates) the Wlan wasnt working. Tried both, the realtek and the broadcom driver, none of them is working. Can't conntact the support because the page won't load. After a few hours of trying to fix the problem I dont know what to do anymore.
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Nov 6, 2012
I might have missed something, but I noticed I have no bluetooth hardware listed in my device manager in Windows 8 (upgraded from Windows 7) on my E520 (model 1143) (searching for new hardware doesn't give any results). I have installed and reinstalled all Lenovo drivers available on the support site, but to no avail. When I press Fn+F9, I only get the choice to switch on/off Wifi in the charms bar on the right, but no usual choice to enable/disable Wifi and bluetooth as in Windows 7. What have I done wrong?
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Jun 28, 2009
The speaker volume is low on my ThinkPad Edge E520. I don't know if it is supposed to be louder or not. I can't play something for a few people gathered around my laptop and expect them to hear. I have used other laptops where the volume can be raised to an obnoxious level which is not he case here.
The volume control works. The driver is Conexant 20671 Smart Audio HD and Windows says that it is current. The OS is Win7 Pro.
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Jan 8, 2013
I have tested the following on 2 identical W540 machines.After installing Windows 8.1, the internal camera is not working. I dont remember if the camera worked before we installed 8.1. I have installed all relevant drivers and updated all windows updates. I have installed all drivers from System update.
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Jul 6, 2008
I am trying to connect my E520 to a wireless router. The router isn't connected to a modem, it will just be used so I can transfer files between two wireless devices. The wifi router is functioning properly as I can cannect to it with the wifi on my phone. However my laptop doesn't even see any wifi networks to connect to. The wirless "radio" button (F9) is on.
What happens.....
- There us is no visible wifi network.
- I can connect and access the router and its settings using the ethernet cable.
- 1st method - When I go to "Network and Sharing Center" I select "Setup a new connection or network". From the box that appears I select "Setup a new connection". The next box asks me to choose a wireless router from the list and informs me it may take up to 90sec for a router to show up. However no routers show up at all even after 30min.
-2nd method - I go to "Network and Sharing Center" I select "Setup a new connection or network". From the box that appears I this time select "Manually connect to a wireless network". Thsi time I get a box with an error "An unexpected error occured". It doesn't give any more information than this and I have looked in the logs and though I don't know what I am looking for nothing jumps out.
-3rd method - I go to "Manage wireless networks" and click on the "add" button. The box that appears asks me to choose between "Manually create a network profile" or "create an ad hoc network". Choosing either of these reslts in the same "unexpected error" with no information.
Things I have tried:
- Uninstalled the wireless card drivers and installed the latest ones. (device manager says device is working properly).
- let windows try and update the driver.
- Turned off my firewall and internet security and tried again.
- Disabled power management for the wireless card.
- Physically checked the card in the base of the laptop - all seems ok.
Win7 64bit Home Premium
Zonelalarm Extreme
D-link DIR_600 wifi router.
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Dec 23, 2013
I have a couple issues with moving Win7 Pro from my HD to my new mSATA. I have an E520, 1143 FU3 (?), 500gb hd, Win7 Pro. I added a 120gb mSATA SSD.
I first thought I would clone the drive to the new one, but had trouble getting the used space small enough. Then I thought I would do a factory install, but can't seem to get that to work either.
First of all, I made recovery disks back when I first got the computer. But I can't find a way to use the data on the disks. They are not bootable. So If I remove my old hard drive so I can install to the new one, how do I boot? I made a boot disk from Lenovo Recovery, but it doesn't boot to a command prompt, just into the program, which doesn't seem to be able to use my recovery disks, it wants something else. How do I restore my computer back to factory defaults? The recovery system won't let me make new disks, its says this can only be done once.
Also, I have been removing things from the hard drive so it will fit to clone to the new 120gb drive. I seemed to be unable to get the drive to be less than 130gb, even though I had removed almost everything except Windows. I was checking the size by looking at the drive properties in Windows. Now I noticed that if I check the properties of each item, directories and files, on the C:, the total size is only about 60gb. Does that mean I can clone the drive, and the drive properties is reporting the used space incorrectly, or am I missing something? Even with the "Q:" (Lenovo_Recovery) added on, I should still be well under my 111gb on the new drive.
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Dec 18, 2011
I bought a E520. I am not liking the touchpad on this thing. It hangs up and does not respond a lot of times.
The biggest thing that irks me is that my screen will zoom in and out when I run my finger along the touchpad or when tapping it. I know you can use the "pinch" with two fingers to zoom in and out but mine will zoom with just a tap of one finger.
How to disable the zoom feature. There must be a way in settings to turn that off. I just want the touchpad to work normally, as in move the cursor around.. thats it, nothing more.
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Oct 19, 2012
I got my thinkpad T530 last week. I tested the skype after opening the box and it works. Then I took off the original 320G HDD and put my 830 SSD on it, reinstalled the win8.Just last night when I tried to chat with my parents on skype i found out the the camera is dead. I tried by doing so:
1) according to others threads I uninstall most of the unnecessary drivers;
2) reinstall the camera driver;
3) deleted the ricoh media driver;
4) updated the BIOS;
5) tired to locate someone mentioned, the "privacy" problem. But the video/camera option is not even showing up by Fn+F6;
6) downloaded and installed the thirdparty AMCAM and it says no camera device can be found.
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Nov 5, 2013
After I reinstalled windows 7 I can't recover factory settings and drivers (going threw F11 as mention in many support sites). Also I can't download Wifi (wirelees lan driver). It shows that it can't be done on this computer becouse it doens't support this operating system or that it doesn't have wife device at all. I downloaded Lan driver from support and it works, but its diffrent story with wifi. Driver genius can't find it either. Also tried using rescue and restore, but it doesn't find any back up's. Even do there still a partition LENOVO_RECOVERY. So I need to know that I am doing wrong, did installed wrong OS(even do I tried two diffrent setups) or I just do something wrong then I try to restore fatory settings or I just f.
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Nov 24, 2011
When I press Fn+F9, Wireless Radios Master Control will appear, but there's only WiFi icon and Bluetooth icon is missing (I installed all latest drivers for my model E520 1143-37G).
I have seen advices to reinstall Hotkey Features Integration Pack but here comes my second problem. This HFIP includes Lenovo Patch Utility 32&64 bit but it's old version (1.2.0.1), newer version is included in Power Manager and ThinkVantage Communication Utility (v1.3.0.9). That;s the thing I don't get at all...
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Jul 30, 2014
I've got an E520 here that doesn't seem to want to display anything on the built-in screen, unless I've hooked the device up to an external monitor. I've attempted the following:
1.) Windows Key + P to change the display. (No good)
2.) Updated drivers. (No good)
3.) Changed primary monitor. (No good)
4.) Changed to Extended display, duplicate, single. (No good)
I'm not quite sure what else to do.
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Feb 16, 2012
I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it?
I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version.
So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points:
1) Base System Device
2) SM Bus Controller
3) Unknown Device
I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So, how to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't see the on screen prompts for the wifi button (doens't work), volume, and brightness like the other machine. I'd like to get all that working.
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May 8, 2014
Sometimes the machine does not show any wireless networks and I have been able to solve it by turning on and off the hardware switch for wireless on the back of the machine. This time I can not get the machine to find any wireless networks. I am running XP. The only think different that I noticed is that MS Security Essesntials has ended support for XP.
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Oct 11, 2012
I have an L540 refurb I got a couple months ago, and the webcam suddenly stopped working. Here's what it looks like when I try to use it anywhere.
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Feb 4, 2015
getting my camera to work on my XPS 11
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Jul 9, 2014
Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
If I go into the settings and change default to something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?
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