Lenovo 11e E/Edge :: Identify Missing Drivers And / Or Access Factory Restore Partition On E520
Feb 16, 2012
I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it?
I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version.
So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points:
1) Base System Device
2) SM Bus Controller
3) Unknown Device
I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So, how to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't see the on screen prompts for the wifi button (doens't work), volume, and brightness like the other machine. I'd like to get all that working.
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Nov 24, 2011
When I press Fn+F9, Wireless Radios Master Control will appear, but there's only WiFi icon and Bluetooth icon is missing (I installed all latest drivers for my model E520 1143-37G).
I have seen advices to reinstall Hotkey Features Integration Pack but here comes my second problem. This HFIP includes Lenovo Patch Utility 32&64 bit but it's old version (1.2.0.1), newer version is included in Power Manager and ThinkVantage Communication Utility (v1.3.0.9). That;s the thing I don't get at all...
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Mar 5, 2014
I had two of the same Windows 8.1 OS on my Y500 (Cloned from original to SSD). Then Last night I tried to 'refresh without affecting your files' option for my OS on the HDD so I have a fresh OS to go back to incase anything happend. then on the Lenovo screen it said that the E: drive was being refreshed as well so I freaked and turned off the computer. NOw I cant access either of the OS's. What should I do? I did do a back up right before and the back up files are still there in a partition I made in the HDD. I used a USB boot of Puppy LInux to see the files on my HDD but it would not let me transfer it to an External Hard Drive. I will Try to install a better linux and try to transfer the OKR files to another Drive.
-how would I go about restoring the back up files if I were to get them on another drive?
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Nov 6, 2012
I might have missed something, but I noticed I have no bluetooth hardware listed in my device manager in Windows 8 (upgraded from Windows 7) on my E520 (model 1143) (searching for new hardware doesn't give any results). I have installed and reinstalled all Lenovo drivers available on the support site, but to no avail. When I press Fn+F9, I only get the choice to switch on/off Wifi in the charms bar on the right, but no usual choice to enable/disable Wifi and bluetooth as in Windows 7. What have I done wrong?
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Jun 28, 2009
The speaker volume is low on my ThinkPad Edge E520. I don't know if it is supposed to be louder or not. I can't play something for a few people gathered around my laptop and expect them to hear. I have used other laptops where the volume can be raised to an obnoxious level which is not he case here.
The volume control works. The driver is Conexant 20671 Smart Audio HD and Windows says that it is current. The OS is Win7 Pro.
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Jul 6, 2008
I am trying to connect my E520 to a wireless router. The router isn't connected to a modem, it will just be used so I can transfer files between two wireless devices. The wifi router is functioning properly as I can cannect to it with the wifi on my phone. However my laptop doesn't even see any wifi networks to connect to. The wirless "radio" button (F9) is on.
What happens.....
- There us is no visible wifi network.
- I can connect and access the router and its settings using the ethernet cable.
- 1st method - When I go to "Network and Sharing Center" I select "Setup a new connection or network". From the box that appears I select "Setup a new connection". The next box asks me to choose a wireless router from the list and informs me it may take up to 90sec for a router to show up. However no routers show up at all even after 30min.
-2nd method - I go to "Network and Sharing Center" I select "Setup a new connection or network". From the box that appears I this time select "Manually connect to a wireless network". Thsi time I get a box with an error "An unexpected error occured". It doesn't give any more information than this and I have looked in the logs and though I don't know what I am looking for nothing jumps out.
-3rd method - I go to "Manage wireless networks" and click on the "add" button. The box that appears asks me to choose between "Manually create a network profile" or "create an ad hoc network". Choosing either of these reslts in the same "unexpected error" with no information.
Things I have tried:
- Uninstalled the wireless card drivers and installed the latest ones. (device manager says device is working properly).
- let windows try and update the driver.
- Turned off my firewall and internet security and tried again.
- Disabled power management for the wireless card.
- Physically checked the card in the base of the laptop - all seems ok.
Win7 64bit Home Premium
Zonelalarm Extreme
D-link DIR_600 wifi router.
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Dec 30, 2012
I have a Thinkpad Edge E520. The volume and brightness keys are working, but the on screen display I used to have is gone. I tried everything I could find on the web, still not working.
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Dec 23, 2013
I have a couple issues with moving Win7 Pro from my HD to my new mSATA. I have an E520, 1143 FU3 (?), 500gb hd, Win7 Pro. I added a 120gb mSATA SSD.
I first thought I would clone the drive to the new one, but had trouble getting the used space small enough. Then I thought I would do a factory install, but can't seem to get that to work either.
First of all, I made recovery disks back when I first got the computer. But I can't find a way to use the data on the disks. They are not bootable. So If I remove my old hard drive so I can install to the new one, how do I boot? I made a boot disk from Lenovo Recovery, but it doesn't boot to a command prompt, just into the program, which doesn't seem to be able to use my recovery disks, it wants something else. How do I restore my computer back to factory defaults? The recovery system won't let me make new disks, its says this can only be done once.
Also, I have been removing things from the hard drive so it will fit to clone to the new 120gb drive. I seemed to be unable to get the drive to be less than 130gb, even though I had removed almost everything except Windows. I was checking the size by looking at the drive properties in Windows. Now I noticed that if I check the properties of each item, directories and files, on the C:, the total size is only about 60gb. Does that mean I can clone the drive, and the drive properties is reporting the used space incorrectly, or am I missing something? Even with the "Q:" (Lenovo_Recovery) added on, I should still be well under my 111gb on the new drive.
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Feb 23, 2013
Dell inspiron N7110 with windows 7.. the kid did a factory restore? on the laptop. i was able to reload windows 7 but now he has no internet access.
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Jul 19, 2008
I installed Windows Vista but finally I would like to restore my computer with the Dell factory restore.
At boot, I press F8 but there isn't the "Repair my computer" option anymore...
How can I restore my M1530 with the Recovery partition ?
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Jun 18, 2014
can my thinkpad e520 handle sdxc cards?
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Dec 18, 2011
I bought a E520. I am not liking the touchpad on this thing. It hangs up and does not respond a lot of times.
The biggest thing that irks me is that my screen will zoom in and out when I run my finger along the touchpad or when tapping it. I know you can use the "pinch" with two fingers to zoom in and out but mine will zoom with just a tap of one finger.
How to disable the zoom feature. There must be a way in settings to turn that off. I just want the touchpad to work normally, as in move the cursor around.. thats it, nothing more.
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Jul 13, 2011
I have been using the Communications Utility (Lenovo - Web Conferencing) when I first bought the laptop, a few months ago everything was fine. But now when I press F5 (hotkey for camera options) there is a pop up with massage "Communication Utility Main UI has stopped working".
Everything is fine in Device Manager.
Is it a hardware problem? Is there a way to check?
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Oct 8, 2012
I have a Thinkpad Edge E520 1143 AK7, working on windows 8, 32 Bit Pro.
From somewhere in the settings I had disabled charging option on "alwyas-on" USB port since I did not possess a smart phone.
Now, I have a smart phone and wanted to re-instate the facility. However, I am unable to find the option to enable the settings.
I enabled all the 3 options from BIOS and "refreshed" the machine to default state.
The USB port charges when the system is booted and stops charging when I shut down the PC.
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Sep 8, 2012
I am encountering serious problems with my Thinkpad Edge E520.
The left-mouse-click function of my UltraNav and Touchpad are not working anymore. The buttons are clicking normally, but do not have any functionality.
I am using a dual boot system with Win7 Home Premium SP1 and Ubuntu 12.04.1 LTS... I did several checks:
Touchpad navigation and right-click button working properly
Touchpad left-click-button clicking properly, but no functionality
Touchpad click functionality not working
UltraNav Trackpoint and rickt-click-button working properly
UltraNav left-click-button clicking properly, but no functionality
Switching to Left-handed setup results in a properly working right-click-button with left-click function for Touchpad and UltraNav
External USB mouse working properly with Win7
External USB mouse not working properly with Ubuntu (no left-click functionality)
Fresh format and reinstall of dual boot system - problems remaining ... Since the behavious is the same with Win7 and Ubuntu and also remains after a fresh installation of both OS, I assume it is a hardware defect!?
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Oct 9, 2011
Although great when you're on walkabout with your laptop, when I'm at home, laptop plugged in, I don't want my laptop to keep reverting to a login screen every few minutes.
I'm on a Thinkpad E520 running Windows 64 bit Professional. Here's what I tried so far without success:
1) Control Panel --> Power Options --> I set everything to "max performance" and disabled display sleep-mode timers.
2) Control Panel --> Lenovo - Camera-enhanced security --> I turned off camera recognition features and related timers.
3) Control Pannel --> Lenovo Power Manager --> I turned off all timers.
Turning off options in the above control panel areas does not seem to affect the auto-protect feature. This auto lock down feature is driving me nuts at home, the only consolation being that the fingerprint scanner makes it a little easier to get back in once the laptop goes down. It's like some terrible screen saver you hate that can't be turned off.
How is this auto lockdown feature turned off? Ideally there should be a big button available in the taskbar which you can push: on - off. That way you can easily turn timer suites on and off with a single action.
But as of yet, I can't find anything in the control panel or taskbar that turns off this auto lock down feature.
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Nov 5, 2013
After I reinstalled windows 7 I can't recover factory settings and drivers (going threw F11 as mention in many support sites). Also I can't download Wifi (wirelees lan driver). It shows that it can't be done on this computer becouse it doens't support this operating system or that it doesn't have wife device at all. I downloaded Lan driver from support and it works, but its diffrent story with wifi. Driver genius can't find it either. Also tried using rescue and restore, but it doesn't find any back up's. Even do there still a partition LENOVO_RECOVERY. So I need to know that I am doing wrong, did installed wrong OS(even do I tried two diffrent setups) or I just do something wrong then I try to restore fatory settings or I just f.
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Jul 30, 2014
I've got an E520 here that doesn't seem to want to display anything on the built-in screen, unless I've hooked the device up to an external monitor. I've attempted the following:
1.) Windows Key + P to change the display. (No good)
2.) Updated drivers. (No good)
3.) Changed primary monitor. (No good)
4.) Changed to Extended display, duplicate, single. (No good)
I'm not quite sure what else to do.
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Feb 27, 2013
I bought 2 of these in oct 2011 for my twins going to college. My daughters has had no problems. The other one died in may 2012 and was repaired under warranty. It died again in November 2012. I was able to get it running by removing the battery and disconnecting the cmos battery and letting it sit for a while.
It happened again, and this time I can't revive it. I want to add that I think there was something wrong when we got it back from repair. The battery icon for the Lenovo power management did not work, but the windows one did. In hindsight I think this had something to do with nvram problem I have since heard so much about.
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Sep 23, 2012
I recently bought a new E535 laptop working like a charm up to now. Bios access was possible by pressing Enter directly after switching machine one, than came some sort of POST analysis which could be skipped by pressing any key and than came some sort of table where I could access Bios by pressing some key (cannot remember which it was exactly). Alternatively I could enter Bios when in boot menu by pressing tab which switched to another tab where Bios could be entered (also some sort of diagnosis programs could be started). As mentioned in the subject it is impossible for me to do this now, after I did the following:
- exchanged built in HDD with an new SSD (Bios access yet possible)
- changed in Bios Setup boot mode from both (legacy + UEFI) to Uefi only (this might be the problematic point but I'm not sure)
- Installed Windows 7 in Uefi mode on ssd
No when I press enter on startup it brings me to Windows boot manager menu (you know where you can say start Windows normally or in safe mode and so). Boot menu also changed with a new "start windows" entry (well, this seems to be correct), but when switching to the other tab it is empty now, no entry for Bios setup or diagnosis tests anymore.
This is really bad. I have googled around and tried the following up to now without success:
- Pressing F1 instead of enter
- Shutdown laptop, and start with F1 pressed down
- starting without HDD
- starting unmodified HDD which was originally installed in laptop (which cannot be booted anymore, probably because it was installed in legacy mode)
I have also thought about flashing the bios, but the newest version available on lenovo support seems to be 1.04, but pre installed on my laptop is 1.10, so my version is a lot newer. Should I try to flash it nevertheless ?
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Jun 17, 2011
I'm planning to change my 320 GB HDD to 240 GB SSD. I know the SSD is smaller than my previous HDD, but I just use it for Windows, I will store my data at external drive.My problem is how to transfer all partition from HDD also resize into SDD.My HDD have 4 partition, bold is must transfer to SSD
System_Drv (1.46 GB, System, Active, Primary Partition)Windows7_OS (111.76 GB, Boot, Page File, Crash Dump, Primary Parition, 40 GB free space) --> this one I need resize to fit onto SSDData (167 GB NTFS, Logical Drive) --> I don't really care about this partition since it will not fit onto SSDLenovo_Recovery (17.58 GB, Primary Partition, 5.32 free space)
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Jul 19, 2014
I'm getting rid of my Yoga 13 and was wondering if there is a way to do a factory restore with having the ability to use the OKR since it doesn't work. It appears that I have my recovery oem partition intact.
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Feb 21, 2011
I recent did Microsoft and Lenovo updates and I have lost the On-Screen Volumn display. Not the Volumn icon in the task bar, I lost the display that shows the volumn going up or down on the screen. The video support suggested installing Power Management but this did not work. I have tried uninstalling and reinstalling the audio drivers, also did not work.
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Feb 22, 2014
I have a newish (4/2014) Thinkpad E440 with a 500 GB HD. All of a sudden, the hard drive has filled up. I cannot account for all of the space. Here's what the system says:
35.2 GB available of 452 GBApps: 31.4 MBPictures: 76.1 GBVideos: 137 MBMusic: 20.9 GBDocuments: 8.14 GBDownloads: 0 bytesRecycle bin: 0 bytes
So you can see this is a wee bit over 135 GB. Where in the world is the rest of the space? Here's what I've looked at / done so far:
"System Protection" is turned on and is currently using 10.48 GB. I have the max set at 3% (13.59 GB). There are currently 3 saved restore points. --> EDIT now it says it's using 5.97 GB and there are only two restore points now.I've run "Disk Cleanup" and it says I could regain 33.6 MB. Whoo-whooooo!The disk was 1% fragmented so I ran defrag.I ran the error checking tool on the drive and it said there were no errors on the drive. Now, after finishing the defrag, I've lost more space "as we speak"20.4 GB available of 452 GBApps: 31.4 MBPictures: 76.1 GBVideos: 137 MBMusic: 20.9 GBDocuments: 8.14 GBDownloads: 0 bytesRecycle bin: 0 bytes
FYI: When I go to Lenovo Solution Center and click on Support and then go to Configuration History, the calender there shows the yellow triangle with the exclamation point in it for "System Events" on every single day that I use the laptop. When I click on one of those days, it shows multiple "Application Errors". This has been going on since the day I got it. I don't know if there is a log somewhere that is spiraling out of control.
I forgot to say I use Kaspersky Pure 3.0 for virus software and I have it performing a Full Scan, a Vulnerability scan and a Critical Areas scan every day. I also scanned the drive with Malware Bytes and it did not find any malware. Also I am running Win 8.1 - it came that way from Lenovo.
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Nov 12, 2014
I don't have the recovery partition on my system anymore, but would like to reset my Ideapad Yoga 13 to factory status. Is this possible somehow? All the guides I've seen assumed that my recovery partition was still intact.
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Oct 28, 2013
I just purchased a Thinkpad Edge model E531. The shop transferred data from my previous laptop. I am getting an alert message that says I only have1.21G free of 13.67G on my primary drive. Is this a problem, and how can this be the case on a new machine...
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Aug 2, 2014
I just got my X1 back from lenovo after a full factory recovery (they had to replace my system board). As you can see, I have the new X1, and yet Dragon is missing (it is factory pre-load at this stage, all the lenovo preloaded apps included except for Dragon).
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Dec 13, 2011
I am currently working on a ThinkPad Edge 15 0302-2BU for a client of mine. The system is able to POST and I can enter the BIOS but the UUID is all zeros and the Machine Type Model, System-unit serial number, and System board serial number are all blank.
I went to the support page for this model and downloaded the ISO file with bootable BIOS update utility for BIOS ver. 2.20 (82ET80WW) I updated the BIOS in case there were any issues with the current BIOS release. Rebooted then went to update the model number off the bootable utility. I entered the model number, Updated, and Rebooted again. Still having the same issue. The model number didn’t record after I punched it in.
I am still able to POST and get into the BIOS configuration. The system will not load an OS or boot off a CD into something like Windows PE.
I'm not sure if Windows not being able to load is due to the BIOS or not but I'm inclined to think so since I have trouble booting off CD.
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Sep 4, 2013
I recently got an E135 that came with Windows 8 preloaded. I really didnt like the new interface so I installed Windows 7 on it. Unfortunatly I forgot to create a recovery stick using this method. Now I'd like to reset it back to Windows 8 but I have no means of forcing the computer to acces the recovery partition.
Method's I've tried: F11 during startup gives me the option to recover Windows 7 from a USB stick. Which is weird because the original OS was Windows 8Rescue and Recovery and OneKey both give me the option to back-up but not to restore from the hidden partition.
Info: Lenovo ThinkPad Edge E135 335972G..Disk Managment shows one HDD divided into: 2x recovery partition, 1x EFI system partition and normal parition.
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