Lenovo P/Y/Z Series :: Can't Restore Y500 - Recovery Partition Missing
Mar 5, 2014
I had two of the same Windows 8.1 OS on my Y500 (Cloned from original to SSD). Then Last night I tried to 'refresh without affecting your files' option for my OS on the HDD so I have a fresh OS to go back to incase anything happend. then on the Lenovo screen it said that the E: drive was being refreshed as well so I freaked and turned off the computer. NOw I cant access either of the OS's. What should I do? I did do a back up right before and the back up files are still there in a partition I made in the HDD. I used a USB boot of Puppy LInux to see the files on my HDD but it would not let me transfer it to an External Hard Drive. I will Try to install a better linux and try to transfer the OKR files to another Drive.
-how would I go about restoring the back up files if I were to get them on another drive?
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Jan 24, 2014
I bought a Y500 a few months ago and I bought a Samsung 840 Pro 256GB SSD along with it. Mine didn't come with the 16GB mSATA SSD for caching so I decided to replace the original 1TB HDD with a 256GB SSD. I also had a copy of Windows 8 Professional that I bought for my desktop. Since I wasn't using my desktop anymore I decided to move 8 Pro to the Y500. And it wouldn't let me format and reinstall, I'd get an error saying "The product key does not match any of the Windows images available for installation. Enter a different product key."
I cloned my HDD on to an SSD with Acronis True Image Home. Then I stuck the SSD in my laptop and then selected repair my computer after booting into the 8 Pro disc. And from there I selected the option to reset my PC. Then once it reset it became extremely fast and stuff. And from the add features to Windows 8 option I entered the Productkey I got with 8 Pro and it allowed me to upgrade. Then once the 8.1 update came out I updated immediately.
Now for the last few days my laptop has been getting laggy. So I decided to reset it again. And now when I try to it says that the required recovery partition is missing, I don't recall deleting any of the partitions I cloned the drive perfectly and had also been able to reset it once before. Anyway, now my 1TB HDD is inside my PS3 and I'm stuck with a laggy Y500 that takes 20 seconds to boot up on an SSD and I'm trying to figure out a way out of this mess. Is it possible to get recovery discs?. My Y500 is the model that has a single NVIDIA 2GB GT750 and an intel core i7 3632QM.
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Nov 16, 2014
I cant find equalizer settings in windows.
Two days earlier I replaced 16Gb SSD with new 120GB SSD, reinstall system, install latest realtek audio drivers. After this I cant change settings of audio effects.
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Feb 16, 2012
I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it?
I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version.
So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points:
1) Base System Device
2) SM Bus Controller
3) Unknown Device
I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So, how to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't see the on screen prompts for the wifi button (doens't work), volume, and brightness like the other machine. I'd like to get all that working.
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Jul 31, 2013
I have a y500 Lenovo gaming laptop with Windows 8, and for the past couple of days, each time my laptop is put in hibernation or powered down, whenever I turn it back on it gives me this message:
"Default Boot Device Missing or boot failed Insert recovery media and hit any key Then select boot manager to choose a new boot device to boot or recovery media."
Then it brings me to a page with 3 boot options, and only the Windows Boot Manager works. I'm doing scans and hardware scans but so far nothing is being found. This laptop is less than 2 months old so I really don't think it's a hardware problem, and I haven't downloaded anything recently that may have messed this up. I would contact Lenovo but I'm unsure if this is an issue with the laptop, or Windows 8.
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Aug 10, 2011
I recently bought the XPS 15 and decided to reformat the drive with a clean win7 64bit install using the drivers CD to assist leaving the Dell recovery partition in place
I may now be selling, so attempted a Dell factory restore from the Dell restore partition using F8 on reboot
Following the manual, I hit F8 but cannot see anything relating to the Dell recovery options only win7 recovery options
I did upgrade to the latest bios from the Dell XPS 15 drivers site but surely they wouldnt have removed this options
I have no recovery CD/DVDs either. Why I cant see the F8 recovery options and whats the best option to factory restore?
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Aug 2, 2014
I just got my X1 back from lenovo after a full factory recovery (they had to replace my system board). As you can see, I have the new X1, and yet Dragon is missing (it is factory pre-load at this stage, all the lenovo preloaded apps included except for Dragon).
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Oct 16, 2013
I'm having a Lenovo V480 i5-3230M as you know it pre- install with Windows 7 Pro 64Bit & it has license for Windows 8 Pro 64Bit . I think I want to reinstall my computer but the problem now all the recovery set that Lenovo supplies to me is Windows 8 Pro not the Windows 7 Pro. So, if I'm using the One Key button, are they going to restore my computer to Windows 7 Pro or to Windows 8 Pro?
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Apr 13, 2014
i've resized my C drive and now i want to use One Key Recovery to restore system to factory settings, does it effect data on other partition drives?
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Jul 19, 2008
I installed Windows Vista but finally I would like to restore my computer with the Dell factory restore.
At boot, I press F8 but there isn't the "Repair my computer" option anymore...
How can I restore my M1530 with the Recovery partition ?
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Jul 27, 2012
I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
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Aug 8, 2012
I have installed the one key recovery driver , but don know why it's not functioning~after i press the one key recovery button, it shows "the program can not find the service partition, this function is currently unavailable" instead of asking me to reboot into the system recovery environment.
How to install the window correctly so that i wont lost the one key recovery function
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Feb 3, 2013
I bought a Dell Inspiron N5110 last year. I created two more partitions on my hard drive. Now I want to restore my windows to factory settings, but I cannot go through the restore process.
I am quite sure that the restore partition is physically on the hard drive, but maybe because of creating new partition it cannot find the drive, or the restore program looks to wrong partition. How can I recover with the current conditions.
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Jun 21, 2014
I have lenovo ideapad z580 with win-7 64bits...
I tried to to recover from onekey recovery key I use system recovey mode but at that time i got error:"The program cannot find service partition. This function currently unavailable ."
My system work normally... I wont my lappy factory default...
Link to picture ......
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May 22, 2013
I have this Lenovo Y500 with Nvidia GT 750M, and there's a sticker on it that says "Ultrabay".
1- Can I get another GFX and insert it instead of the DVD Rom ? FOR SURE ?
2- Should this additional GFX be another 750M , or can it be a more recent model ?
3- Is it guaranteed that SLI will work under Windows 8.1 ?
4- Will there be a significant improvement in performance after adding another GFX ? Are there any tests and validated benchmarks ?
5- Where can I get such a good, compatible additional GFX that will surely work with my Y500 laptop ?
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Jul 14, 2013
I downloaded the BIOS package from the link: [URL] ..... but I don't know how to update the BIOS. I tried running the file Winflash_Yx00s.bat as Admin but nothing happens. Do I need to flash it using a USB stick and if so then how to do it.
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Sep 16, 2013
Background: I bought my refurbished Lenovo Y500 laptop in June. It came with a 1TB HDD and a 16GB SSD for caching.
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Sep 13, 2013
i had purchased a Lenovo y500 about a month back. I have WiFi issues when i put the laptop on sandby and then start up.When the laptop starts after stand by it sometimes shows no networks available which usually gets solved after turning wifi on and off or turnig airplane mode on and off.
although sometimes it will show the wifi network but will be unable to connect and sometimes will connect and drop within a few mins after which it wont show any networks. these issues are more frequent when on battery than charging.
I have unticked the "turn off to save power" option in the network adapter setting.happens with Bluetooth turned off also drivers are updated to latest
my newtwork card is Qualcomm Atheros AR9485WB-EG (driver version : 10.0.0.227)(date:20-02-2013) in advanced settings there is
option ................................................................................value
1.) 802.11b Preamble ........................................................ long and short/long only (currently on long and short)
2.) adhoc11n........................................................................disable/enable (currently disabled)
3.)network address............................................................. not present
4.)recieve buffers.................................................................256
5.)scan valid interval...........................................................60
6.)transmit bufffers..............................................................512
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Apr 21, 2013
I bought my Y500 a few days ago and happy with it in general. However, one day the two-finger-tap (for right click) on the touchpad stopped working. Below is a description.
Everything else as far as I can tell, including two-finger scroll and one-finger tap and so forth, are working fine, but the two-finger tap stopped working even though it worked fine for a few days. I have a suspicious as to what caused it but I'm not entirely sure. In any case I think it's most likely a bug, and probably software.
One day I went into "control panel" -> "mouse" -> "device settings" -> "settings..." -> "Scrolling" -> "two-finger scrolling" -> "enable coasting". I played with coasting for a while, and soon disabled it again because I didn't really like it. However, it was then that I noticed that my two-finger tap stopped working. I have doubled-checked that "control panel" -> "mouse" -> "device settings" -> "settings..." -> "clicking" -> "two-finger click" is set to "secondary click (context menu, special drag)", but the two-finger click still doesn't work, even after a restarted. I downloaded the latest driver (version 16.2.18.0) and it still didn't work. I uninstalled the driver and installed it again and it still doesn't work. Now I like using the touchpad, but really hate living without two-finger tap for right-clicking.
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Nov 17, 2014
I have problem with High CPU Frequency and Voltage when set on High Preformance, frequency is over 3,2 GHZ, and Voltage is 20+ Wat, even if CPU usage is from 0 to 10 %.
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Jun 10, 2014
My Y500 (one of the older models) has some weird display issues for some time now. When I try to adjust the screen angle, some horizontal green lines appear randomly on my screen. Some other parts also have vertical magenta lines. Then I have to try several angles until I find a position where the display doesn't show any problems. This happens almost every time when I open the display and turn it on. Sometimes it is less of a problem and sometimes more. If I don't move the laptop or the screen the problem does not show up. My drivers should all be up to date and I have Windows 8.1.
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Apr 14, 2013
I have serious problem about wifi. It is always drops, and in a few second connect mostly. I have tried everything every driver I found but there was no solution about this. I have just bought notebook and like it.
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Jun 19, 2014
I was just browsing the internet when my cat lays on my keyboard, but I didn't mind it there. Then after about five minutes, the screen turned upside down! Tis screen is newer than the laptop.(ideapad y500)
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Jun 2, 2013
When I "restart" my Y500 using windows 8.0, it takes a minimum of 15 minutes. Sometimes, if I have time to wait, it takes more than one hour. 90% of the time, I restart it using the on/off button. No problems at all using the button, but the software takes a VERY long time or won't restart at all--just the green screen with the word "restart."
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Jun 8, 2014
Recently I've been having problems with the battery discharging while plugged in while playing some games (Civilization V and Sniper Elite V2 are the ones I've noticed the most). In the case of Civilization V, it also causes the game to lag to the point of being unplayable. The battery notification when scrolled over says "plugged in, not charging" and does so indefinitely until the computer shuts off from lack of power. It also decreases the battery life to just about an hour and fifteen minutes when discharging like this.
because it doesn't seem to happen with every single game I own. Sims 3, Saint's Row the Third, Skyrim, etc. do not suffer from this problem. I've already tried uninstalling the games with this problem and reinstalling them, but that doesn't seem to work.
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Jul 17, 2013
I messed up with my Ideapad Y500 system. And as a result I lost my genuine operating system that was provided with the notebook. I had backed up all the important data. The problem is that which version of windows I should install inoderd to use my original key which is saved in the bios. I tried to install Window 8 x64 version. But my key didn't work. Now I am using an evaluation version of windows. The Original windows was Windows 8 x64 single language. Where can I get this OS.
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