Dell XPS 15 :: Cannot Restore From Recovery Partition
Aug 10, 2011
I recently bought the XPS 15 and decided to reformat the drive with a clean win7 64bit install using the drivers CD to assist leaving the Dell recovery partition in place
I may now be selling, so attempted a Dell factory restore from the Dell restore partition using F8 on reboot
Following the manual, I hit F8 but cannot see anything relating to the Dell recovery options only win7 recovery options
I did upgrade to the latest bios from the Dell XPS 15 drivers site but surely they wouldnt have removed this options
I have no recovery CD/DVDs either. Why I cant see the F8 recovery options and whats the best option to factory restore?
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Jul 19, 2008
I installed Windows Vista but finally I would like to restore my computer with the Dell factory restore.
At boot, I press F8 but there isn't the "Repair my computer" option anymore...
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How can I restore my M1530 with the Recovery partition ?
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Feb 3, 2013
I bought a Dell Inspiron N5110 last year. I created two more partitions on my hard drive. Now I want to restore my windows to factory settings, but I cannot go through the restore process.
I am quite sure that the restore partition is physically on the hard drive, but maybe because of creating new partition it cannot find the drive, or the restore program looks to wrong partition. How can I recover with the current conditions.
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Mar 5, 2014
I had two of the same Windows 8.1 OS on my Y500 (Cloned from original to SSD). Then Last night I tried to 'refresh without affecting your files' option for my OS on the HDD so I have a fresh OS to go back to incase anything happend. then on the Lenovo screen it said that the E: drive was being refreshed as well so I freaked and turned off the computer. NOw I cant access either of the OS's. What should I do? I did do a back up right before and the back up files are still there in a partition I made in the HDD. I used a USB boot of Puppy LInux to see the files on my HDD but it would not let me transfer it to an External Hard Drive. I will Try to install a better linux and try to transfer the OKR files to another Drive.
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-how would I go about restoring the back up files if I were to get them on another drive?
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Mar 9, 2008
Just to state first and foremost, this is not an issue I have. This is a preventative post for anyone that may ask down the line. (as I've seen it asked on multiple other forums.)
I had this issue with an inspiron 1720 I just got. It had an issue, so I installed vista from a Vista RTM disk. It didn't fix the problem in the end, so I sent it into dell and got fixed, but I wanted to a fresh restore from the restore partition because on restarts, I'd get the blue screen of Death. Fun stuff right?
Well, Unknowingly, when I installed vista off of the cd, that removed the ctrl+F11 option from the dell. This is stated on many forums, and it seems that most answers to this issue is to format and install a fresh install from cd again, or call dell and get recovery disks. I figured "Heck, If I still have the restore partition, there is not reason why I can't get it to restore with some effort."
Some other people I've seen have just had viral attacks, or just want to sell their laptop and need a fresh install. This is for those people that need it. The answer to the question of what if Control and F11 don't work.
So, Here I am with the fix. There is one required bit of software that's required, and that is simply a dos boot cd. You can find many iso's for dos on the net. All you have to do is burn a copy and boot from it. [EDIT] IMPORTANT: I was wrong about dos. As stated below ( http://www.notebookforums.com/post3049150.html ) you have to do it from a 32 bit environment. You can get through one in the XP repair console (on the install cd) or through one of the options in vista's setup.[/EDIT]
Ok, so this is going to be dumbed down a bit, and I'll explain what the dos commands do. First off, after booting into dos, you need to change to the restore partition. This isn't hard at all, all you do is type "D:" and press enter. After this, you need to find the restore file. This is a file with the extension of *.wim. This is an image of windows from dell factory.
Generally this file is found in d:dellimage and is called Factory.wim. Just to double check, I'm going to tell you to change the directory. Type in "cd dellimage" and press enter. In dos, CD means Change Directory (or enter a folder). Now, to list all of the files in the directory type in "dir" and press enter...............
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Â Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? Â I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Sep 19, 2007
I just picked up a laptop and I want to do a fresh install of xp. Problem is I don't have a disk. The computer still has dells partition I believe (windows says the HD is 37.3 but it's really a 40). Will the restore partition accomplish what I want?
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Aug 30, 2009
I’ve just done a clean install of my Dell Vostro -- reinstalling vista and removing the recovery partition in the process. Outcome = a ‘cleaner’ machine with none of the preinstalled bloatware/c**p from Dell. (first time I’ve done anything like this, but followed a brill guide in the Dell section of this forum ).
I’m about to tackle my Mums Compaq Presario C310EA. The aim is to remove all the rubbish she has accumulated over the years, incl any spyware/ adware she may have, and generally have a bit of a clean sweep…. hopefully resulting in a faster laptop. I’m backing up her data, and moving some of my Dad’s stuff somewhere else.
Basically I want to clean up as much as poss, but unfortunately she has no xp disk, just the recovery disks (cds) she burned when she first got the laptop.
As she has no xp disk I guess the best I can hope for is to reset the laptop to the factory settings (?) .. not ideal, but I don’t think the (factory set) bloatware is too much of an issue for her – she’s not a heavy user.
Should I use the recovery partition for this, or do I need to use the cds she burned? .
I’d like to know the best approach – and can’t seem to find a set of instructions to follow.
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Oct 12, 2014
i have pavillion DM4-3002TX Beat Edition.
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I just download and install the norton partition magic 8.0 demo from website... and suddently or accidentally my recovery partition been deleted. So I can't recovering my system anymore or disabled.
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so how can i get the recovery partition back to my notebook??
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Jul 8, 2013
I have a pavilion dv7-6b50ei notebook pc bought 2012. It always gives a command prompt pop up which doesn't stay long enough to read. I also felt there's a virus on it which my anti-virus couldn't solve so I tried factory resetting but when I restart and press F11 it gives an error(something like a boot.. is missing). so I tried my recovery discs. Disc 1 of 4 ran fine but disc 2 keeps stopping with an error.
Now the laptop doesn't load as I think the OS has been formatted during the recovery and don't know what to do. I feel disc 2 is bad too because it also gave an error while trying to copy it to a USB pen drive. I have also tried an external dvd and run the hp test on the hard drive; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem.
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Feb 21, 2010
Will I be able to recover later with just the discs and a completely clean HDD
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Mar 13, 2011
When trying to restore the factory image (F11 during boot), the laptop seems like it is trying to boot the missing Windows installation (Windows boot manager error page).The partitions "SYSTEM", "HP_RECOVERY" and "HP_TOOLS" have not been touched. The ~15 GB recovery files are still there!The Windows partition (2nd primary) has been deleted and recreated as an NTFS partition. Since then the recovery process will not start.
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How can I restore the system from my intact HP_RECOVERY partition without using recovery DVDs? (I can't access them right now.)Does the Windows partition need some specific disk label? What is the magic that breaks the recovery when a NTFS partition is simply deleted and recreated?Peter
HP ProBook 6550b (WD701EA#ABD)
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Jun 19, 2011
I'm using hp pavilion dv6-6016tx.i have recover DVDs and all necessary drivers backed up.so can i delete my recovery partition. i'll be having the recovery DVDs all time with me and don't need HDD boot in case of formatting or recovery]?
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Jul 30, 2013
Why is heatlhy recovery partition so large???How can I get into it to see why is has so much keywap in it.
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I need as much space as possible. Can I boot into recovery partition. I want to see why it is so large.
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I have windows professional 7, but this came with windows home prem oa 7. I want the home premium. How do I do this. I dont want to download more OS again.Â
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I keep getting access denied. I went into security settings and try to take ownership of it, but is says access denied?
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Dec 14, 2008
The only reason I purchased my xps m1710Â is that I thought it was the top of the range model at the time, now all I want to do is replace the hd but at the same time retain all the functionality of the hidden restore partition and the media centre partition. You would expect Dell would make this easy for me as the owner and as Dell market themselves as providing user friendly IT solutions.
I have tried using trueimage to clone the drive but when trying the new drive on boot up it gets to the Dell 'blue bar' then freezes. I have tried copying partition by partition but this is even less successful.
I have tried restoring the restore 'ghost' image to the new hard drive but symantec ghost reports incompatibilities with the image file.
I am upgrading my original Samsung hd (SATA) to a new hd and would like to keep the hidden partition and mediacentre partition as my original hd. I have a new SATA hd which is currently connected in a USB enclosure. I am not a hd or filesystem expert and don't want to spend a year studying the goodells website.
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Feb 24, 2010
I created a USB recovery drive and I would like to free some storage by deleting the reocvery partition however the HP recovery manager does not have the feature to do so. How can I remove the recovery partition?
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Feb 16, 2012
I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it?
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I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version.
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So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points:
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1) Base System Device
2) SM Bus Controller
3) Unknown Device
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I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So, how to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't see the on screen prompts for the wifi button (doens't work), volume, and brightness like the other machine. I'd like to get all that working.
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Nov 20, 2012
best way to install a *clean* version of Windows 8 to their Thinkpad that came with Windows 8?
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I ordered a T430s with low specs and Windows 8 and I dropped in an 8GB DIMM and mSATA drive. Â However, the Lenovo implementation of Windows 8 is maddeningly difficult to create backup media (you can't) and the Lenovo "restore" from the HDD partition won't allow you to restore to another drive. Â Plus, that kinda defeats my original purpose of a clean install without any bloatware onto a fast, user-installed mSATA or SSD.
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I have Windows upgrade media I purchased for my desktop, but that install program says the installation won't work with the Lenovo Product Key specific to my Thinkpad T430s (I'm guessing it's an OEM product key while the install media is an upgrade looking for a previously installed Windows 7?)
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Feb 21, 2014
HP pavilion model -17-e054ca
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After upgrade to Window 8.1 PRO I seeC: 932 GBD: 28 GB -listed as recovery. I want to save system image backup Currently to create system image backup I have only option to create image on external drive or on D:
1. Is possible without reinstalling windows create new partion E: in order backup system images to it?  If yes how create new partition in win.8.1?
2. if partion E: will contain system image(s) can I boot from usb recovery disk and choose restore from one of system images located on E:
3. If for some reasons I want to reinstall OS from set of recovery DVD(s) to factory setting what is going to happen with partion E:
4. what is purpuse of D: marked as recovery?
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Feb 18, 2010
I am the original owner of a Dell X1 laptop. Even with the 3 year extended warranty, it is now clearly out of warranty. When we purchased this laptop, it did not come with any recovery or restore CD.
The windows partition finally died of old age with a corrupted file. Won't boot up as a dll is missing.
HOW can I get a recovery/restore CD? It is still running the original Windows XP OS.
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Feb 6, 2009
I'm sitting here with a 250 GB HDD and I really need a 100 GB partition seperate from the OS partition.
I can't create a 5th partition since it's limited to 4
ATM my setup is as follows:
188 MB Utilities
121 GB OS
9,99 GB Recovery
2,50 GB ????
85 GB unallocated
So, first-off,
1)what's in the ???? partition.
2)What are the contents the Recovery partition
3) If I remove the partiton, will I be able to someh-how get the same partition settings
with discs?
4)Are all of the contents on the hdd also on the bundled discs?
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Jul 6, 2009
My lap has D: drive as recovery partion with
Dell (folder has the factory image) and tools folder (has pcrestore.exe). I assume the are required for restoring dell to factory default.
Now along with these 2 folders there are many other folders ( windows, users, program files, programData and sources) . Could any one tell me what these other folders are for? and do i need these?
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Mar 16, 2009
I made a DVD as a backup of the recovery partition on an Inspiron 9300. When I run recover.exe, I can see the *.gho file and I can select it. But for some reason, it says it's 76GB in size.
I can't select individual partitions so I can't copy it to the second partition. I know it's not absolutely necessary to have it but the old hard drive was crashing.
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Jul 14, 2009
I've always assembled my own computers so this is the first time I went with a prebuilt computer and laptop from Dell. I"m curious what is on the Recovery partition that's 8GB (partition size is 15GB).
On my desktops, I usually partition 20GB out and leave it unformatted in case there's a system disaster that won't let me boot, I'll then use the 20GB partition to install a fresh OS
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Oct 22, 2009
I have an m1530 and my Windows 7 is on its way! I currently have 10gb just sitting there doing nothing thanks to the recovery partition from the factory and I was
thinking of deleting that partition and creating a 50gb partition for windows 7 and having the remaining hard drive as storage for an easy future formatting environment.
1) Is there any reason to keep the recovery partition and am I safe to delete it and regain my 10gb?
2) 50gb might be too much, but Im not too sure what the windows 7 fingerprint is (15gb?). What is a good OS partition size for windows 7
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Mar 13, 2009
I thought I'd give Windows 7 a whirl on my snazzy new machine.
So, as the number of partitions on my hard drive has been maxed out by Dell (Media, Recovery,
the enigmatic OEM partition, and C drive) I went for the upgrade option. This turned McAfee into instant nagware,
I thought "ah well, just restore vista from the dell recovery partition...
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Jan 11, 2010
I've been reading threads and guides (1, 2) on how to format and reinstall, but I have one more question:
My friend owns an Inspiron but lost his recovery DVDs. In order to format his C: and reinstall Windows from the recovery partition, he should hit Ctrl+F11 at Dell logo and follow instrucions to format?
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Apr 30, 2009
What is stored on the recovery partition and how do I use it? Do I really even need it?
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Sep 16, 2008
Is there any way to restore the recovery parition (D if I deleted that partitino when reinstalling Vista?
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