Sony :: Opnions On Support
Jan 18, 2010Would anyone care to share their expierences with Sony when dealing with a faulty product?
My laptop is in repair for a fault in the hardware
Would anyone care to share their expierences with Sony when dealing with a faulty product?
My laptop is in repair for a fault in the hardware
Anyone know the status on Sony's support for virtualization? What models support it
View 10 Replies View RelatedIt is known that due to marketing strategies Sony decided to limit the maximum memory supported by Z690 (aka Z3) down to 6GB, despite the fact that there are reports about Z1, Z2 and Z4 installed 8GB successfully without a problem.
The working way is the stupid (and possibly risky) way:
1. Important: Clear all passwords in BIOS! (including main, user and HDD passwords) otherwise you may have to flash back to your current version to access BIOS settings.....
this [url]
I am not sure what "34nm" is, but do you think it will work successfully with the Sony VAIO FW?
do we know if a VGN-AW170Y/Q will support a QX9300 chip?
I just bought this laptop from ebay for $1625 and a 3 year warranty
stoked to say the least.
I wish G-SKill and newegg didnt discontinue the 8gb of memory.
cant find it anywhere.
how to upgrade my VGN-Z36GD to 8GB.
I've read through the thread "How to make 1st to 3rd Generations of Vaio Z support 8GB" and there are some promising leads there especially from ZugZug an Sniper_Sung but the thread kind of abruptly ends without a clear resolution.
Another thread indicates that the victory was celebrated too early and the 8GB doesn't exactly work.
Sony Vaio SZ790, Intel GM965, ICH8
Want upgrade my HDD to Intel SSD and use all 250mb/s read.
Does this model support Sata II?
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Bios R2021M4b
It did remove the BIOS-EFI hack I was running before. All the advanced stuff is gone...
im asking this because i see many other 13inch notebooks supporting it but on the sony vaio sr website it only lists 10base t and 100base tx not 1000base...
View 3 Replies View RelatedI have the VAIO SR190 and want to upgrade to 8GB, but I have seen conflicting information if it will support 8GB.
View 8 Replies View RelatedI have a FZ280 E/B. I spent over $1800 on it 2 years ago. Sony is not providing support for the upgrade. Not only are they stating they won't upgrade they offer us the opportunity to buy a new notebook that will support the OS. How nice is that?
I don't know if we have any recourse here. I have already sent a scathing email to Sony support. I will continue to do so until I hear a response I like. I've been a life long Sony supporter/customer. Unless this is resolved that will stop. If anyone has any ideas feel free to chime in.
I realize we may be powerless here but I know I don't enjoy being screwed continually by Sony. They know Vista was terrible and didn't offer the 'downgrade' to XP option for our model. Now the 'better' (remains to be seen yet) OS comes out and they won't support that either.
I have a TT190 with a factory-installed SSD. As many of you are probably aware, Windows 7 support for TRIM greatly improves the performance of an SSD that is used over time. But the drive must support it.
Recently Intel, Samsung, Corsair and some other manufacturers have released new firmware for their SSDs that supports TRIM.
My TT190 contains a Samsung MMCQE28GFMUP-MVA SSD drive. I suspect that Sony uses that same drive (or drives from the same series) in other Vaio models.
I wanted to understand if there is any TRIM firmware already released or planned for this drive, so I sent an email to the relevant support group in Samsung. After two weeks I received the following reply:
Quote:
Thank you for your inquiry to Samsung Semiconductor.
At the end of this month or, if delayed, next month, we will open a web site on which all FW updates (including the VBM19C1Q, with ATA-TRIM) and tools will be available for easy update all devices PM800.
Unfortunately, the SSD model MMCQE28GFMUP-MVA is not supported in this FW update (it is not PM800 series) and there will be no support for TRIM in the future.
We do sincerely apologize for the inconvenience using our products
I especially like the last phrase.....
Does anyone have Sony Vaio Y?
1. Does New Sony Vaio Y Series support SATA II / SSD?
2. Does it have WWAN Slot / 3G Module?
3. How long the battery can last?
i am planning to buy sony fw from Sonystyle.com with the following configuration..but i hav doubts,
1.Can i be able to play high games like assains creed ,gta 4 in this ati card system specification provided with fw
2.can this blue ray read only write dvdr,dvd+-rw
3.i hav heared about region code problem like on playing dvds,blueray..is there any way to overcme it....i mostly use dvds which i write so does regon code make any issue in this..
config:
Intel® Core™ 2 Duo Processor T9550 (2.66GHz)
Microsoft® Windows Vista® Home Premium 64-bit
Black
4GB DDR2-SDRAM (DDR2-800, 2GBx2)
320GB SATA Hard Disk Drive [5400 rpm]
Blu-ray Disc™ Read Only Drive
ATI Mobility Radeon™ HD 3650 with 512MB vRAM
LCD 16.4" (XBRITE-ECO™)1600x900
I went to check out the sony esupport website for my model number to see if sony put official drivers for Windows 7.
What I get on the support page is
"The hardware configuration of this model does not meet the minimum system requirements needed to run and provide the full experience of the Windows® 7 operating system.
Windows® 7 installation is not recommended and Sony will not be providing Windows® 7 drivers for this model.
* Have another question?
Windows® 7 provides great new features to enhance your computing experience.
Visit our online store SonyStyle® where you can choose from a wide variety of VAIO computers that come with Windows® 7 preinstalled. "
What is this? A laptop I bought a year ago with duo cpu p8600 @2.40GHz and 4 GB ram. Will not run windows 7 adequately? Thats funny because I have been running Windows 7 since the early betas and currently run the 64bit RC.
If you order through dells EPP program do you get better customer service than standard customer service?
View 6 Replies View RelatedI recently bought an OEM Vista Home Premium 64-bit and installed is yesterday. I chatted to a Dell tech support guy today and he essentially said that I wasted my money on the 64-bit OS as Dell laptops do not support 64-bit Operating systems. He said this was due to the fact that my processor (see above) was a 32bit processor. I however came accross this intel site;[url] whci i believe to be my processor that states it is a 64-bit processor.
Another thing; in the dell tech support application, my total memory is shown as 4GB, whilst my available memory is shown to be 2.6GB. Does this mean that all 4GB is not being recognised/utilised? Or does it simply mean that 1.4GB of RAM is currently being used, with 2.6GB left for when I need it?
I would just like to share my recent experience with Acer support and was wondering if others have the same experience.
When I bought my Acer 8930 with Vista installed I was very happy. Started to install and change everything to my liking. I played the HD disk that came with it and all was ok. 2 Days later the same disk would not play anymore. Ok no problem I had other things to do.
I was also transferring files between the Acer (Intel wifi card build in) and was getting speeds of 2.1MB/s. My IMac on the same network was showing 4-6MB/s. So, I installed a netrgear USB 300 adapter on the Acer (using an external drive, because the Acer drive was still not working) and I got indeed the speeds of 4-6MB/s.
So I contacted Acer support. Their reply: " please contact the manufacturer of the network card...." Oh wow, can you imagine if the light of your car does not work. Do you bring your car to the dealer or to Philips?
A few days later I installed Windows 7 64bit after installing all I contacted Acer again. This time about the drive. Their reply:" Please reinstall Vista, in order to do a better analysis, because the laptop was sold with Vista and not Windows 7."
Both replies are absolute Bull**** (excuse my French). I gave them my opinion and will wait until Monday to get a reply. If it is still a reply in the same trend as previous I will ship the laptop back with the friendly request to repair it.
Is this normal for a company such as Acer?
I got a free Intel P9600 and wondering if it will work in the xps m1730? before i take apart the system i would like to know if it will work.
View 5 Replies View RelatedI got a free Intel P9600 and wondering if it will work in the xps m1730? before i take apart the system i would like to know if it will work ...
View 6 Replies View RelatedIn 1Gb+2x2GB config ?
View 10 Replies View RelatedEarly last week my XPS M1330 started to blue screen and suffer screen pixelation issues on a frequently recurring basis.
Thanks to this forum I was soon able to deduce that my GPU was suffering from the well known GPU over-heating issue.
I called Dell XPS premium support on Wednesday afternoon and got through to someone in India who was extremely curtious, spoke excellent english and was obviously technically savy.
I have been VERY happy with the tech support that I have received form HP. I had some problems with the speaker on my DV7t-2000, and the HP tech support has been very helpful. They originally told me (after a phone conversation/attempted fix) that they would be sending me a box to send the computer in for a fix. I just got off the phone with them, and they told me that they will be sending a new version with updated specifications, mainly a 2.26ghz quad core processor (up from a 2.4ghz dual core), and 500gb worth of hard drive space (up from 320gb). They will also be giving me a fingerprint scanner and a more powerful wireless card.
All in all, I have to say that they have been FANTASTIC. I have heard horror stories about HP, but they seem to be just fine.
Do the Studio XPS machines get the customer support that the standard XPS machines do? That is, the American customer/tech support rather than the outsourced one?
View 10 Replies View RelatedI rely heavily on SDHC cards and use the built in card reader heavily in my Studio 1537.
I just bought a new Studio XPS 16 and it won't read my SDHC cards. I chatted with Dell last night and they took control of my system remotely.. They couldn't fix it, and finally said "The Studio XPS 16 does not support SDHC, you'll have to use regular SD"
I just find this hard to believe on a new, so called "State of the art system"
I also have a Studio 15 (1537) and SDHC works perfectly.
After fighting with several "Techs" and their "Supervisors" I returned the system and bought another..... AND, what do you know... I was right....It does support SDHC!!
I need to tell anyone and everyone before you buy any Dell and there so called WARRENTY.
this is an accually forem post and Dell's reply to me.. I'ts Unbelievable........................................
I was thinking of replacing my cpu with an Core i7 if possible? has anyone tried it out yet?
View 3 Replies View RelatedI'm thinking about upgrading to Core i7 for my laptop (Studio 1555, since I run games and stuff on it, and don't have enough resources to build my own PC.
I researched, but I always like asking to make sure... does the PM45 chipset support i7 processors? I usually know this stuff, but i* is pretty new, and I'm running behind.
I currently have a freshly undervolted Core 2 Duo 2.66Ghz (I forget the model number).
Dell is offering a pretty cool opportunity for customers and the general public to help us redesign the support website for home users.
Go to this Storm Session link if you have suggestions on what you would like to see.
I have a DELL XPS M1710. It has the T7200 Merom processor installed. I have here with me a X7900 Merom Processor. Will that fit into my laptop? Seems to be the same processor.
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