Acer Aspire E5-511 :: Repeatedly Losing Internet Connection
Feb 23, 2015
I have just purchased an Acer Aspire E5-511, it repeatedly loses internet connection (wifi) despite still showing as being connected. I have read that numerous other people have experienced this problem but I have not found a solution that works. I have tried updating the driver and changing the battery power settings etc. I have spent ages transferring all my files accross so am reluctant to have to send it back now.
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Mar 6, 2013
As above I keep losing internet connection on HP Pavilion g6 Notebook PC and often have to turn off to get it back. I have had the laptop for over a year now and have had this problem from day one. Often there are no connections to be seen at all. I can be on a site fine one minuete then the next it just freezes. Sometimes clicking dissconnect then reconnect will resolve the issue. But most of the time I have to switch off, leave it off for a few mins then reboot. This does not always work so I have to do it again.
As above, I have had this issue from day one. When I got it home there were no connections to be seen. I took it streight back to PC World they switched it on and connections were there. When I got home, switched on others were there but not my own. After switching off and on again mine was there. After that it was okay for a week or so then I started getting the problems I have now. My son sitting about three feet away from me on his lap top has no problems at all so I know it is the laptop and not my router. Also my wifes, my son's and my phone are on the internet through the router when this goes off. Now and then it will be okay for a couple of days but most of the time it goes off several times a day.
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Feb 10, 2015
I bought this pc 24. december 2014,and from time to time, my internet loses connection while other devices don't loose connection (WiFi)....
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Mar 28, 2013
I purchased an HP ENVY dv6 Notebook from Costco today, running Windows 8, an Atheros AR9485 adapter, and connecting to a Belkin Surf N300 Wireless N Router - Model# F7D6301 v3.
My problem is, in the past 6-7 hours of usage, I've lost connection 3 separate times. The first two times was fairly brief, lasting only a few minutes. I closed out the Internet Explorer Application, and upon reopening it and attempting to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and finally resulted in me just hard wiring it in.
I'm brand new to HP computers, and Windows 8 all together, so I'm not sure where to start first. I've searched around the web, and on the forums here, but haven't found a fix.
I use the wireless router daily (hard wired) for my Xbox 360, and rarely, if ever, has issues connecting.
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Aug 21, 2014
I have a new HP Envy TS 17 Notebook PC, Windows 8 operating system.
Network Adapter Driver info for WiFi connection:
Provider: Intel Corp
Date: 09/19/2013
Version: 16.5.3.6
Signer: Microsoft Windows Hardware Compatibility Publisher
I keep losing WiFi connection. And yesterday I had to do a restore as WiFi completely disappeared from my computer. It just was no longer there. If happens again do I hv to restore again? What is the reason with losing/dropping WiFi connection.
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Oct 3, 2009
My Lenovo N500 has been connected to my house network for a while now, but recently has been dropping off. It seems to last for 2-3 minutes before dropping and does not reconnect automatically.
My husband has a laptop on the same network and he does not experience the same problems, so this is not a router problem.
I have checked all the settings and nothing has changed since I was permanently connected.
This problem has only occurred in the last week or so and I really want to throw the machine out of the window at the moment.
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Apr 4, 2009
My notebook has recently been losing internet connection very often. I don't have to move or anything, it just loses connection. I have a verizon fios router, i've had this notebook since September 08' and never had this problem before. My signal strength is full.
My device manager says my network adapters are:
-Intel(R) WiFi Link 5100 AGN
-RealTek RTL8168(C)P/8111(C)P Family PCI-E GBE NIC
Could it have something to do with my wireless mouse? If I switch it to wired mode, my laptop still loses connection to the internet.
Also, as a side question, how do i stop windows update from trying to install the same update over and over?
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Apr 21, 2014
I have an HP Envy 17-j053ea Notebook running Windows 8.1 64bit. It has an Intel Centrino Wireless-N 2230 network adapter. I am guessing from other posts that this adapter can't handle Windows 8.1 which is why I am continuously losing my wifi connection (other devices not running Windows 8.1 are fine). Is there an update or another driver? installing it and making it work on my notebook?
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Nov 9, 2014
I have an aspire 3510 which when switched on goes straight into a loop of turning on for 2 seconds (the fan starts) then turning off and repeating this on/off cycle continuously. It never gets to diplay anything on screen. I have tried the disconnect all power and press the power button for 60 seconds, replaced the memory and stripped the laptop down re seating the cpu and cleaning the fan.
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Jan 19, 2008
The laptop is a Acer 5520-5912 running Vista Home Edition.
I am trying to figure out some issues with my father's new laptop when connecting to the internet. There was a problem with finding wireless networks which was attributed to a problem with the wireless network card driver. I deleted the driver, figuring I would just connect to the wired network only to find that the laptop will not see my lan connection.
I tested the lan connection in my laptop and it worked great.
When I go into the network connections it shows 1 broadband connection that is disconnected through something called a WAN Miniport (PPPOE). I have no idea what this Miniport is, and when I try to connect, it does not connect.
The second connection shown is the Local Area Connection (LAN), and it says the network cable is unplugged.
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Jan 27, 2013
This is a brand new TP T440p and I installed a fresh copy of Windows 8.1 Pro on it (licenced). I've applied all Windows updates and installed all drivers/BIOS updates from Lenovo System Update.
The computer works fine, but when I put it to sleep and wake it back up, the external monitor is almost always flickering (there is a 1mm movement to left and right, line by line - I'll shoot a video, if the camera will be able to capture the movement, because it's very "fine"). Sometimes it stops after a few minutes, but most of the time I need to re-boot the computer.
Also, not always, but many times the WiFi connection is lost and I can't reconnect unless I reboot the computer.
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Mar 2, 2009
about three weeks ago i noticed the two usb ports on the left side of my laptop were turning devices off intermittantly but i put this down to a problem with the device in question which is a mobile broadband dongle. i then looked into this further as i have tried the device on another pc and it works flawlessly.
i have found now that these two usb ports are almost dead in that they will power a mouse but if i plug in anything else like a usb memory stick or mobile phone or camera both ports just shut off. the odd thing is that they appear active in device manager and show no problems but the devices i have plugged in do not connect to the laptop at all. i have used a set of recovery disks to reset to factory default which did not help.
now the real problem i have found is that there is no recovery partition on my laptop and after ringing acer support they seem unwilling to help with diagnosing simply saying that as the recovery partition was gone the warranty was void and there would be a charge for any repair. what if there was no recovery partition to start with!
my laptop has not been tampered with as the acer support person stated but as far as i can see it never had a recovery partition or for some reason this partition has gone as i had to get the recovery disks off a friend who has the same laptop. i used to have two partitions on my hard disk Acer(C) and Data(D) but now i just have one 74.5GB hard disk.
has anyone got any ideas on what has gone wrong with my laptop or how to get the usb ports working as the partition is not a real problem except for Acer! the tech asked me to reset to factory settings using the recovery partition but i cant so that was the end of acer's support.
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Feb 15, 2015
Since getting my Acer switch 10 i have suffered limited connectivity issues on the device, this then states there are no access points available and then will not resolve itself until i restart the device. This happens on different routers and ISP's and i have updated the drivers from Acer support site with no avail. the issues happens about one a week to fortnightly and i have tried several reinstalls but nothing changes.
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Nov 15, 2014
My acer travelmate P645m internet connection is quite bad. It happens quite frequent as well.
When I connect my laptop to wi-fi (my own router and in the library), it always has a yellow triangle exclamation mark all of a sudden. As my phone connects to those wi-fi too, I have checked the internet is still working fine when it happens on my laptop, so I am sure it is my laptop that doesn't connect to the wi-fi stably. I will have to turn off the wi-fi and turn it on again to make sure it has access to the internet.
I know it is not a complicated process of turning off and on the wi-fi on my laptop but because I just bought the laptop two months ago, if there is any hardware problem, I would like to fix it within my warranty. Why the internet connection on my laptop is so poor?
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Sep 8, 2009
I bought my HP HDX 16 about a month ago.
And, I am very satisfied with all features in this laptop.
I have one question, is about how to connect Internet using my Sierra 885 modem.
When I run Ping, there is connection.
The weird one is, I browse via Firefox, IE, even Opera it says there is no connection.
I checked on Control Panel, and yes there are connection, Local Area Network 2,
Connected, but again why my browser cant connect Internet?
I try to fill the IP ADDRESS and DNS, accroding to my communication operator's websites, but still no change.
When I try this modem to another computer it can connect perfectly,without fill in IP ADDRESS and DNS.
Is it different if I want to connect using Windows XP or Vista 64 bit?
And this modem is support for XP and Vista.
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Sep 7, 2009
I have been having this problem for a long time now and a friend pointed me here to beg for some advice. My internet connection works fine for general browsing purposes and i have a good quality of signal strength where i usually use it.
The problem is, every time i run a game such as Football Manager or World of Warcraft my internet connection will be lost. This can happen as soon as 5 minuites after starting the game or can take up to an hour, but without fail it will happen. After this disconnection my wireless adaptor is still shown as being turned on however i am unable to detect any networks in range. The problem is not solved by turning the adaptor on and off and i am forced to restart the system.
I'm not sure what the cause of the problem might be, CPU and memory usage looks normal. I was wondering if perhaps overheating could cause issues like this? My laptop is generally quite warm but with the graphics card coming into play as well... I tested the internet connection whilst connected to world of warcraft but keeping the game minimised and i was not disconnected. I also installed Speedfan to monitor my core temperature and it measures at 55C idle, but after one minuite of switching to and playing the game this rose to around 75C. Not sure if i should include anything else sorry if i overloaded this a little but not very good with computers so wasn't sure what info i should include.
its a Broadcom device. The driver version 5.10.38.26
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Nov 17, 2014
I cant get a connection on my laptop. It says that the connection is turned off, but I have no way of turning it back on! I have tried installing the drivers on the Dell website by entering my specific security tag, but they say they aren't compatible. I have even gone as far as to restore it to factory settings and nothing still.
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Oct 7, 2014
I have a new HP Pavilion 23 Desktop, running windows 8.1. I want to make a recovery set of DVD's, and the instructions tell me to "TURN OFF THE WIRELESS CONNECTION TO THE INTERNET". How do I do this without turning off the wireless router used by other PC's in my house ?
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Aug 9, 2014
I have recently started to lose my internet connection intermitently When I go to internet connections list my network is not there and if I just wait sometimes 10 mins and sometimes an hour poof it shows up.At the same time this happens I check my phone and tablet and they are both connected to my network as well as my hp wireless printer.
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Apr 18, 2013
Since changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.
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Jun 26, 2014
I have an HP G71-449WM HP notebook. It was all messed up and wouldn't let me restore to an earlier point at all so I reset it to the factory settings. I didn't make a back up because there was nothing I wanted to save. I am unable to connect to the internet now, wirelessly or by hooking up to an ethernet cable. It gets an error while going through the initial set up where you set your password for the pc, the time, etc. when it gets to the spot for connecting to the internet it gets an error, freezes up. I turn it off and turn it back on and it just loads like a normal computer, but can't connect to the internet no matter what. I've reset it to the factory settings about 5 times in the last 3 days and am getting the same problem each time. I have no recovery disks or anything.
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Apr 23, 2013
Im trying to set up an ad-hoc connection to share internet between my laptop and another laptop but it will not let me turn my internet connection sharing on, when i go into adapter settings my wireless network connection has a red 'X' next to it and if I run the diagnostics its tells me 'problem with wireless adapter or access point' and I cannot connect to any wireless connections either, i have an internal Dell Wireless 1702 802.11 b/g/n on windows 7 home premium edition, All drivers are up to date and I am using a Del N7110.
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Mar 28, 2013
I am using inspiron n5110, it shows connected in network and sharing but the net applications are not working,they show as they are not at all connected to internet.
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Oct 15, 2014
HP probook 4330s
Windows 7 Ultimate + service pack 1 64bit
Driver: RALINK microsoft driver 3.0.0.41 (up to date when i do a search)
When I remove the ac power external internet is lost. The wireless connection still appears to be up but there is no traffic. I cannot ping anything when this occurs.
The only way to get this up and running again is to
1. insert ac power
2. restart the dhcp client service (sometimes have to do this more than once). The service hasn't stopped, but for some reason this gets it up and running.
I have also tried disabling the "allow computer to turn off this device to save power". But this did not work....
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Nov 24, 2014
i am having problem with the wireless connection in my laptop. My router is of W-link. my operating system is win 8.1 Enterprise
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Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Apr 12, 2013
I got my hard drive replaced yeterday but now I have no internet connection, it is a dell inspiron n411z. I have the drivers and utilities cd and have tried installing all of the drivers on it, some have checkmarks and some dont so i am confused. What do I do if i installed them in the wrong order? My internet is still not working and there is a yellow box with an exclamation point by the following items: ethernet controller, network controller, pci simple communications controller, sm bus controller, universal serial bus controller, and unknown device. I had this problem last time the hard drive was replaced and somehow fixed it using this CD but I cant remember how.
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Mar 11, 2014
I have an Ideapad Y510 that has Vista and I'm having a problem connecting to the internet. I have other computers running in the house (this one I'm now typing on) so my internet is working correctly just not on my laptop. The laptop was working and connecting but something happened and now it says that I have limited access to the internet.
I read that it may not be getting an IP address assigned to it. I called my internet provider and they ran through their troubleshooting steps but figured it was in the computer. I don't know if the driver has been corrupted. I got the software CD that came with it and tried to load it again but it didn't work (not sure if I did it correctly).
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Dec 27, 2014
I have been having some issues with the WiFi lately. Whenever i turn on the laptop, the internet conection is limited. i have to run the Windows troubleshooting every time i turn on my laptop to fix this.
I updated the Wifi drivers through Windows Update but the problem persist. What can i do to fix this?
Laptop model : HP Pavilion g7-2240us
Windows 8
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