HP G71-449WM HP OS/Software :: No Internet Connection After Resetting To Factory Settings
Jun 26, 2014
I have an HP G71-449WM HP notebook. It was all messed up and wouldn't let me restore to an earlier point at all so I reset it to the factory settings. I didn't make a back up because there was nothing I wanted to save. I am unable to connect to the internet now, wirelessly or by hooking up to an ethernet cable. It gets an error while going through the initial set up where you set your password for the pc, the time, etc. when it gets to the spot for connecting to the internet it gets an error, freezes up. I turn it off and turn it back on and it just loads like a normal computer, but can't connect to the internet no matter what. I've reset it to the factory settings about 5 times in the last 3 days and am getting the same problem each time. I have no recovery disks or anything.
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Nov 14, 2009
It would be easiest if I just had a camera to take a picture of it, but, alas, I do not.
I have an Acer 22" monitor that I attach via mini display --> VGA to my 13" MBP, but for some reason it isn't aligning correctly. The external monitor is set up to the right of the laptop. The native resolution of the monitor is 1680x1050, which is displaying correctly, but the entire image isn't showing up on the screen. I moved the horizontal position all the way to the 100 mark, but there is just a 1.5-2" black line going down the right side of the monitor. Also, normally if you drag an app between the laptop monitor and the external monitor it is "seamless," but right now you have to drag a little further until it shifts onto the next monitor... if that makes sense. Essentially, the whole image on the external monitor is shifted to the left about 1.5-2". The monitor seems to be fine... when I make the resolution lower, the image fills the entire screen (it's just all out of proportion and hurts my eyes).
I have tried reconnecting all the connections and resetting all the settings, but nothing is working. It's still workable right now, but it's annoying as heck.
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Jan 4, 2015
My Computer is a hp 2000 windows 7 home pre, I want to reset my computer to when i bought it in the store, but my issue is that i dont know how to do it or what software systems it needs to run.
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Sep 8, 2009
I bought my HP HDX 16 about a month ago.
And, I am very satisfied with all features in this laptop.
I have one question, is about how to connect Internet using my Sierra 885 modem.
When I run Ping, there is connection.
The weird one is, I browse via Firefox, IE, even Opera it says there is no connection.
I checked on Control Panel, and yes there are connection, Local Area Network 2,
Connected, but again why my browser cant connect Internet?
I try to fill the IP ADDRESS and DNS, accroding to my communication operator's websites, but still no change.
When I try this modem to another computer it can connect perfectly,without fill in IP ADDRESS and DNS.
Is it different if I want to connect using Windows XP or Vista 64 bit?
And this modem is support for XP and Vista.
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Jan 19, 2008
The laptop is a Acer 5520-5912 running Vista Home Edition.
I am trying to figure out some issues with my father's new laptop when connecting to the internet. There was a problem with finding wireless networks which was attributed to a problem with the wireless network card driver. I deleted the driver, figuring I would just connect to the wired network only to find that the laptop will not see my lan connection.
I tested the lan connection in my laptop and it worked great.
When I go into the network connections it shows 1 broadband connection that is disconnected through something called a WAN Miniport (PPPOE). I have no idea what this Miniport is, and when I try to connect, it does not connect.
The second connection shown is the Local Area Connection (LAN), and it says the network cable is unplugged.
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Sep 7, 2009
I have been having this problem for a long time now and a friend pointed me here to beg for some advice. My internet connection works fine for general browsing purposes and i have a good quality of signal strength where i usually use it.
The problem is, every time i run a game such as Football Manager or World of Warcraft my internet connection will be lost. This can happen as soon as 5 minuites after starting the game or can take up to an hour, but without fail it will happen. After this disconnection my wireless adaptor is still shown as being turned on however i am unable to detect any networks in range. The problem is not solved by turning the adaptor on and off and i am forced to restart the system.
I'm not sure what the cause of the problem might be, CPU and memory usage looks normal. I was wondering if perhaps overheating could cause issues like this? My laptop is generally quite warm but with the graphics card coming into play as well... I tested the internet connection whilst connected to world of warcraft but keeping the game minimised and i was not disconnected. I also installed Speedfan to monitor my core temperature and it measures at 55C idle, but after one minuite of switching to and playing the game this rose to around 75C. Not sure if i should include anything else sorry if i overloaded this a little but not very good with computers so wasn't sure what info i should include.
its a Broadcom device. The driver version 5.10.38.26
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Nov 17, 2014
I cant get a connection on my laptop. It says that the connection is turned off, but I have no way of turning it back on! I have tried installing the drivers on the Dell website by entering my specific security tag, but they say they aren't compatible. I have even gone as far as to restore it to factory settings and nothing still.
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May 7, 2009
Vista 32 bit
HP pavilion DV6335CA
we want to put back to factory settings, recovery disk doesn't work so DONT ASK.
I heard there was a 1 or 2 button combination.
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Oct 7, 2014
I have a new HP Pavilion 23 Desktop, running windows 8.1. I want to make a recovery set of DVD's, and the instructions tell me to "TURN OFF THE WIRELESS CONNECTION TO THE INTERNET". How do I do this without turning off the wireless router used by other PC's in my house ?
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Mar 6, 2013
As above I keep losing internet connection on HP Pavilion g6 Notebook PC and often have to turn off to get it back. I have had the laptop for over a year now and have had this problem from day one. Often there are no connections to be seen at all. I can be on a site fine one minuete then the next it just freezes. Sometimes clicking dissconnect then reconnect will resolve the issue. But most of the time I have to switch off, leave it off for a few mins then reboot. This does not always work so I have to do it again.
As above, I have had this issue from day one. When I got it home there were no connections to be seen. I took it streight back to PC World they switched it on and connections were there. When I got home, switched on others were there but not my own. After switching off and on again mine was there. After that it was okay for a week or so then I started getting the problems I have now. My son sitting about three feet away from me on his lap top has no problems at all so I know it is the laptop and not my router. Also my wifes, my son's and my phone are on the internet through the router when this goes off. Now and then it will be okay for a couple of days but most of the time it goes off several times a day.
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Feb 23, 2015
I have just purchased an Acer Aspire E5-511, it repeatedly loses internet connection (wifi) despite still showing as being connected. I have read that numerous other people have experienced this problem but I have not found a solution that works. I have tried updating the driver and changing the battery power settings etc. I have spent ages transferring all my files accross so am reluctant to have to send it back now.
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Aug 9, 2014
I have recently started to lose my internet connection intermitently When I go to internet connections list my network is not there and if I just wait sometimes 10 mins and sometimes an hour poof it shows up.At the same time this happens I check my phone and tablet and they are both connected to my network as well as my hp wireless printer.
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Jun 8, 2009
I don't use it very much; it's more a backup machine and the occasional Skype to grandkids. Been having a problem with being unable to use windows update; keeps getting an 8007005 error.
Googling reveals a lot of folks with the same problem, some different fixes, and mixed success stories. I've tried several of the fixes with no luck and probably made things worse than they were before (now Defender won't update).....
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Apr 18, 2013
Since changing my password on my router, I can no longer get online with my Dell Inspiron 1520. All other computers and phones work on the wireless. Also, my internet provider saw that I no longer have the Microsoft TCP/IP Version 4 which I need to work with their internet.
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Apr 23, 2013
Im trying to set up an ad-hoc connection to share internet between my laptop and another laptop but it will not let me turn my internet connection sharing on, when i go into adapter settings my wireless network connection has a red 'X' next to it and if I run the diagnostics its tells me 'problem with wireless adapter or access point' and I cannot connect to any wireless connections either, i have an internal Dell Wireless 1702 802.11 b/g/n on windows 7 home premium edition, All drivers are up to date and I am using a Del N7110.
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Mar 28, 2013
I am using inspiron n5110, it shows connected in network and sharing but the net applications are not working,they show as they are not at all connected to internet.
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Feb 10, 2015
I bought this pc 24. december 2014,and from time to time, my internet loses connection while other devices don't loose connection (WiFi)....
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Nov 17, 2009
I comleted a factory restore on my FW, now I cannot connect to the internet.
Network Connections only shows LAN and Bluetooth options. Wireless mecha switch is on, Smartwi utility shows the wireless LAN is on. Of course, status is disconnected.
I can't find any wireless networks around me, including my trusty linksys G that would connect flawlessly prior to the restore.
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Mar 3, 2009
to put laptop back to factory settings, so I done the Alt/F10 on the Acer logo page to take me to the page to start this. On the Acer eRecovery Management Page I use the restore system to factory default, when I do this I get a message saying D2D32 - Type mismatch and then hangs there forever until you turn it off. I was reading on here about that error code and done what it said to do to make sure that it was enabled and it is.
I have rang Acer and they said theres nothing they can do as it out of warranty, by 24 days
He didnt make any recovery discs and hes pissed at me because this has happened! am not happy myself, as I rebooted 3 other acers with no problems.
Would he need to purchase disks or can they be got free?
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Jan 6, 2014
If I set my HP G72-250US Notebook back to factory settings, will I still have Windows 7 Home Premium that came with the new computer?
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Jan 19, 2015
my computer is a
Inspiron 14R (N4010, Early 2010)
MS Windows 7 64 bit
I got rid of multiple malware problems, but I still don't have sound when going to youtube e.g., as well as can't install anything. Therefore I think the best thing to do is to reset the computer to factory settings.
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Oct 15, 2014
HP probook 4330s
Windows 7 Ultimate + service pack 1 64bit
Driver: RALINK microsoft driver 3.0.0.41 (up to date when i do a search)
When I remove the ac power external internet is lost. The wireless connection still appears to be up but there is no traffic. I cannot ping anything when this occurs.
The only way to get this up and running again is to
1. insert ac power
2. restart the dhcp client service (sometimes have to do this more than once). The service hasn't stopped, but for some reason this gets it up and running.
I have also tried disabling the "allow computer to turn off this device to save power". But this did not work....
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Nov 24, 2014
i am having problem with the wireless connection in my laptop. My router is of W-link. my operating system is win 8.1 Enterprise
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Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Apr 12, 2013
I got my hard drive replaced yeterday but now I have no internet connection, it is a dell inspiron n411z. I have the drivers and utilities cd and have tried installing all of the drivers on it, some have checkmarks and some dont so i am confused. What do I do if i installed them in the wrong order? My internet is still not working and there is a yellow box with an exclamation point by the following items: ethernet controller, network controller, pci simple communications controller, sm bus controller, universal serial bus controller, and unknown device. I had this problem last time the hard drive was replaced and somehow fixed it using this CD but I cant remember how.
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Feb 15, 2015
Since getting my Acer switch 10 i have suffered limited connectivity issues on the device, this then states there are no access points available and then will not resolve itself until i restart the device. This happens on different routers and ISP's and i have updated the drivers from Acer support site with no avail. the issues happens about one a week to fortnightly and i have tried several reinstalls but nothing changes.
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Mar 11, 2014
I have an Ideapad Y510 that has Vista and I'm having a problem connecting to the internet. I have other computers running in the house (this one I'm now typing on) so my internet is working correctly just not on my laptop. The laptop was working and connecting but something happened and now it says that I have limited access to the internet.
I read that it may not be getting an IP address assigned to it. I called my internet provider and they ran through their troubleshooting steps but figured it was in the computer. I don't know if the driver has been corrupted. I got the software CD that came with it and tried to load it again but it didn't work (not sure if I did it correctly).
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Feb 20, 2009
Can anyone tell me how to get back the factory settings..
i have studio1537 model...i have some problem in my system to fix that i did formatted the system and deleted the recovery partition..
can i get back to the onginal settings which i got it from the factory.
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Aug 24, 2009
When you recieve a laptop from dell brand new you turn it on it goes through
welcome options and account creation after that you are welcomed to windows with all drivers installed and fully up to date.
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