HP Envy Dv7-7250us Networking :: Internet Connection Drops When Turn On Laptop
Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Aug 9, 2014
I have recently started to lose my internet connection intermitently When I go to internet connections list my network is not there and if I just wait sometimes 10 mins and sometimes an hour poof it shows up.At the same time this happens I check my phone and tablet and they are both connected to my network as well as my hp wireless printer.
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Jul 28, 2014
I contacted HP support yesterday because my HP Spectre 13 Pro notebook has a lot of difficulty getting wireless internet access. Sometimes it works well, sometimes it works then drops out; and it is never able to connect using my iPhone as a hotspot for more than 10 seconds.
HP support person instructed me to install 2 updates. Now my laptop is completely not working!! It says "Boot Device Not Found". I have to wait for a technician to completely replace the hard drive, then wait a week for a USB plugin to load up a new system.
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Oct 20, 2013
The Wifi on this laptop keeps either dropping connection, or changing to a "limited" network. Sometimes it works fine, but more often than not it drops out. All other wifi enabled devices in my house work fine, so I know it's not the internet. I've also tested on two other networks where the same dropping out occurs.
Windows 8 64 Bit
Intel Centrino Wireless-N 2230 (up to date)
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Oct 13, 2013
Recently, my HP Envy M6 has been intermittently losing internet when running on battery - it's always fine when plugged in, however. I've run the wifi manual diagnostics and nothing is detected.
I'm running windows 8.1 and the model number is Model:E0R92EA#ABU
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Oct 19, 2014
When I plug in an HDMI cable to my laptop the screen freezes and a black box forms around the screen. The only thing I can see is my desktop background image. Can't do anything, system is totally frozen. When I disconnect it everything works great again. What do I need to do? I'm using a HP ENVY DV7-7250us with WIN7 (64bit) installed ...
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Aug 2, 2014
How do I turn on Wifi with my Envy m6 1117TX laptop? A few days ago, a technician from a mobile wireless provider told me how to turn it off but now I have access to a Wifi connection and I can't remember how to turn it on. I've spent all day trying to find any information on this at all and have come to the conclusion that HP has easily the worst support system for simple questions of any company I've ever encountered.
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Oct 7, 2014
I have a new HP Pavilion 23 Desktop, running windows 8.1. I want to make a recovery set of DVD's, and the instructions tell me to "TURN OFF THE WIRELESS CONNECTION TO THE INTERNET". How do I do this without turning off the wireless router used by other PC's in my house ?
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Mar 6, 2013
As above I keep losing internet connection on HP Pavilion g6 Notebook PC and often have to turn off to get it back. I have had the laptop for over a year now and have had this problem from day one. Often there are no connections to be seen at all. I can be on a site fine one minuete then the next it just freezes. Sometimes clicking dissconnect then reconnect will resolve the issue. But most of the time I have to switch off, leave it off for a few mins then reboot. This does not always work so I have to do it again.
As above, I have had this issue from day one. When I got it home there were no connections to be seen. I took it streight back to PC World they switched it on and connections were there. When I got home, switched on others were there but not my own. After switching off and on again mine was there. After that it was okay for a week or so then I started getting the problems I have now. My son sitting about three feet away from me on his lap top has no problems at all so I know it is the laptop and not my router. Also my wifes, my son's and my phone are on the internet through the router when this goes off. Now and then it will be okay for a couple of days but most of the time it goes off several times a day.
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Oct 15, 2014
HP probook 4330s
Windows 7 Ultimate + service pack 1 64bit
Driver: RALINK microsoft driver 3.0.0.41 (up to date when i do a search)
When I remove the ac power external internet is lost. The wireless connection still appears to be up but there is no traffic. I cannot ping anything when this occurs.
The only way to get this up and running again is to
1. insert ac power
2. restart the dhcp client service (sometimes have to do this more than once). The service hasn't stopped, but for some reason this gets it up and running.
I have also tried disabling the "allow computer to turn off this device to save power". But this did not work....
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Nov 24, 2014
i am having problem with the wireless connection in my laptop. My router is of W-link. my operating system is win 8.1 Enterprise
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Dec 27, 2014
I have been having some issues with the WiFi lately. Whenever i turn on the laptop, the internet conection is limited. i have to run the Windows troubleshooting every time i turn on my laptop to fix this.
I updated the Wifi drivers through Windows Update but the problem persist. What can i do to fix this?
Laptop model : HP Pavilion g7-2240us
Windows 8
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Feb 27, 2011
I have 64 bit Window 7 Home Premium. I am using a NETGEAR dual band wireless router but the same thing occurs with other routers. Other machines on this network have no connection problems.
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Jun 22, 2014
I have an hp envy m6 laptop. I can not get it to connect to my wifi connection the modem/router are in the same room as the laptop but yet no connection I called Twc (ISP) and no problem on their end.&l;The funny thing is all my other devices (ps3,4,iPhone iPod you name it it picks up the connection) when I use an Ethernet Cable with my laptop but I obviously got to stay In one spotAlso before I forget all all hp/ windows updates have been done so it is current
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Mar 28, 2013
I purchased an HP ENVY dv6 Notebook from Costco today, running Windows 8, an Atheros AR9485 adapter, and connecting to a Belkin Surf N300 Wireless N Router - Model# F7D6301 v3.
My problem is, in the past 6-7 hours of usage, I've lost connection 3 separate times. The first two times was fairly brief, lasting only a few minutes. I closed out the Internet Explorer Application, and upon reopening it and attempting to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and finally resulted in me just hard wiring it in.
I'm brand new to HP computers, and Windows 8 all together, so I'm not sure where to start first. I've searched around the web, and on the forums here, but haven't found a fix.
I use the wireless router daily (hard wired) for my Xbox 360, and rarely, if ever, has issues connecting.
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Jul 12, 2014
I recently purchased a PC Hp Envy 17 j106sf and the wifi connection does not work correctly.The wifi speed used to be over 20Mb/s on my old computer and is now under 2Mb/s. The Ethernet works perfectly fine. The wifi card is a Ralink RT3290 802. 11bgn Wi-Fi Adapter. How can I fix my wifi ?
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Aug 21, 2014
I have a new HP Envy TS 17 Notebook PC, Windows 8 operating system.
Network Adapter Driver info for WiFi connection:
Provider: Intel Corp
Date: 09/19/2013
Version: 16.5.3.6
Signer: Microsoft Windows Hardware Compatibility Publisher
I keep losing WiFi connection. And yesterday I had to do a restore as WiFi completely disappeared from my computer. It just was no longer there. If happens again do I hv to restore again? What is the reason with losing/dropping WiFi connection.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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May 13, 2014
I upgraded the operating system on my HP Envy dv-7-7240 laptop today from Windows 8 to 8.1 (64 bit), which included Explorer 11. It went pretty much as planned and everything was working fine except my web speeds slowed down to a crawl. I disabled all the add-ons, and reset explorer, but that didn't work.
Note: I was experiencing slow internet (I'm on cable by the way) and a couple of other issues that I couldn't get resolved, the main reason I upgraded to 8.1. It resolved all of the problems except for the slow internet.
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Jul 7, 2013
I just got a brand new HP Envy. However, i have not been able to maintain a wifi connection. Usually it will not connect to my wifi or will only connect for a few minutes and then say 'limited' and then not connect at all. I did the full windows updates for the computer. I updated the drivers for the wifi adapter. I updated the firmware to my router. I also uninstalled norton. None of these have worked, still will not connect or will connect and drop within a few minutes. My system information is as follows:
Product Name: HP ENVY TS m6 Sleekbook
Product Number: EOK41UA#ABA
BIOS (configuration): F/.05-05/28/2013 (0883100022305B00000320100)
Keyboard REvision: 86.32
Total Memory: 8.00 GB
Processor name: Intel (R) Core (TM) i5-4200U CPY @ 1.60GHz
My wifi router information is:
Netgear N150 model WPN824N
Channel is set to auto
Mode: up to 150 MB per Second
Security: WPA2/PSK [AES]
I have two ipads, two iphones, an xbox, a windows phone, two toshiba laptops, and one hp pavillion DM3 that are able to connect and maintain wifi connection with no problem (not all connected at the some time necessarily-it is not an overloading problem). The network is running fine, i just cannot figure out what the problem is with this HP Envy.
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Jan 28, 2014
I just got my new HP ENVY laptop. Product Name: m6-k025dx. It runs on Windows 8 64-bit. I am experiencing sudden, frequent loss of my Wifi connection. When it gets disconnected I don't even get the Connect To slider (which slides from the right side of the screen and shows the list of networks) on clicking the network button at bottom right corner of the screen. I need to restart my laptop to get connected again and after 5-7 minutes, I lose it again.
editing the Power Plan to maximum performance and unchecking "Allow the computer to turn off this device to save power" but nothing seems to work.
The network driver is Intel Centrino Wireless-N 2230. I have also updated the driver and turned off Bluetooth and ethernet
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Apr 21, 2014
I have an HP Envy 17-j053ea Notebook running Windows 8.1 64bit. It has an Intel Centrino Wireless-N 2230 network adapter. I am guessing from other posts that this adapter can't handle Windows 8.1 which is why I am continuously losing my wifi connection (other devices not running Windows 8.1 are fine). Is there an update or another driver? installing it and making it work on my notebook?
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Oct 4, 2013
I got my HP Envy dv7-7250us back in May 2013, and realized that the most recent version of its Intel HD Graphics 4000 driver software is 9.17.10.2857 from November 2012. Intel's official driver is now at version 15.31.3.64.3071 (9.17.10.3071) from March 2013. I am unable to install Intel's update though, because it detects HP's version of the driver and refuses to install a generic version. However, HP's current version is very dated, and I'm running into severe performance issues in many games.
Is it possible that HP could ever bring their Intel HD Graphics 4000 drivers up to date?
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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Sep 6, 2014
I just received a dual band Time Warner Cable router that I want to wirelessly connect with my HP Pavilion dv6t-6c00 CTO Quad Edition Entertainment Notebook PC that I had for 2 and a half years now. The laptop has no trouble seeing and connecting to the 2.4 Ghz band, but does not even see 5Ghz. I tried playing around with the router settings, but had no luck this far. I believe that it should be able to see it, but I'm not 100% sure. Whether I need to update my drivers or anything for it to be able to connect to 5G? Or perhaps purchase a new network card or adapter? Or am I out of luck connecting it to 5G?
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Nov 17, 2012
I have a Windows 7 HP Pavilion dv7. I can use the internet 2 different ways - through AOL or through Internet Explorer. It works fine going through AOL. But when I go directly thru Internet Explorer, I get the dreaded Blue Screen. I have gotten a messsage to upgrade to Internet Explorer 11, but when I try to do that, I get the Blue Screen.
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Aug 17, 2013
Ok. My laptop won't connect to the internet. It connectes to the wifi fine but will not connect to the internet. I tried hardwiring and that won't work either. All other devices connect fine. I uninstalled that and it worked fine. I am unable to find that now. The router is a Verizon Fios / Actiontec router M142RWR.
I am running windows 7.
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May 30, 2013
My computer crashed and i had to restore it to factory settings. I then successfully connected it to the internet but now it wont.
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Dec 13, 2014
My laptop constantly loses connection to my wireless router and I'm forced to use the windows troubleshooting tool to hook up again. This can happen over and over again multiple times over the course of an hour or so. I'm using an Xfinity wireless router and have several other devices hooked up to it wirelessly that do not drop connection. These include iPhones, iPod touch, Xbox One, Xbox 360 and Mac notebook. And no, they are not all accessing the wireless at the same time. I've reinstalled/updated the drivers, adjusted my power saving settings, restored the system to its factory settings -- basically everything on the troubleshooting list.
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