HP Spectre 13 Networking :: Wireless Internet Access Drops Out
Jul 28, 2014
I contacted HP support yesterday because my HP Spectre 13 Pro notebook has a lot of difficulty getting wireless internet access. Sometimes it works well, sometimes it works then drops out; and it is never able to connect using my iPhone as a hotspot for more than 10 seconds.
HP support person instructed me to install 2 updates. Now my laptop is completely not working!! It says "Boot Device Not Found". I have to wait for a technician to completely replace the hard drive, then wait a week for a USB plugin to load up a new system.
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Oct 28, 2014
I recently reinstalled Windows 7 32 bit on my PC,a HP 2000 2DO5SE, and since I am not able to access wireless internet.I have tried to intall Realtek and Atheros Wireless LAN drivers to no avail.The hardware IDs are:
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCIVEN_168C&DEV_0036&SUBSYS_217F103C
PCIVEN_168C&DEV_0036&CC_028000
PCIVEN_168C&DEV_0036&CC_0280
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Nov 24, 2014
i am having problem with the wireless connection in my laptop. My router is of W-link. my operating system is win 8.1 Enterprise
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Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Aug 28, 2014
I have been having an issue with my laptops internet for the past few days . It would work for an hour and then all of a sudden stop . I would get a notification saying no network access . The internet on every other device in my house is working fine . So far I have unplugged and rep lugged the modem . I have searched everywhere online and I found no solutions . I have a HP G 42 notebook PC.
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Apr 28, 2009
I'm having major problems with my laptop. Will try and tell you as much as possible.
I have an HP Pavilion DV2700 (DV2799ea) that is about a year old. It has built-in bluetooth which can be quite tempremental. A week ago I searched the net for a way to get my bluetooth working properly and decided to download the latest version of bluetooth for my laptop from the HP website. I then restarted my laptop, like it said. The bluetooth worked perfectly. My internet connection, however, wouldn't work.
I tried going into the very beginning of the laptop and rolling the computer back to a few hours before I installed the new bluetooth in the hope that the bluetooth would be gone but my internet would be back (as I would rather obviously have internet than bluetooth). This did not work.
I also started the laptop in safe mode, but this made no difference.
I also tried diagnosing the problem, finding a new IP address, restarting the laptop again, changing router numbers etc.
I also tried disconnecting the bluetooth, but this didn't make any difference.
I also tried completely removing the wireless connection and then reconnecting it all, this also did not work...................
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Aug 11, 2014
I have a HP Pavilion g7 2210ed and until a few days ago my internet was working fine. Suddenly my internet stopped working. The laptop says i have a good signal, but i have no internet acces. I thougt it was the router, but i reset it and it didnt work. On other devices the internet does work, its only my laptop.
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Nov 15, 2014
Till now, my G510 with Win7 64 bit worked perfectly but after going into flight mode and coming back, it no longer recognizes any internet sources, wired or wireless.
Windows troubleshooter says I need to 'turn on wireless capability'. I don't see a wireless hardware switch anywhere on the laptop, fn+f5 does nothing and in the panel for the flightmode, only bluetooth appears (which I can also activate). The device manger says all of the network devices are working normally. I tried reinstalling the latest drivers from Lenovo, but that didn't do anything either. The Windows Mobility Center says that the wireless is turned off, but the 'turn wireless on' button is greyed out and is not able to be clicked.
In an earlier post, it was suggested to check if in "services.msc" the "WLAN AutoConfig" function is activated which is in my case true. WIFI is also activated in the BIOS.
Last thing I tried, was to bring with windows recovery the system back into a state where everything worked fine but also that did not work.
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Oct 26, 2014
I have an HP 10 S Notebook and I will lose wireless internet connectivity after I've been online for a while. It will show as "limited" and when I click to reconnect it shows I have no internet available. I've run the diagnostics when that has happened and it tells me there is an issue with the wireless card. I can shut the computer down and restart then it's working fine. This has been happening about once a day.
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Nov 17, 2014
Reading loads on the internet about this Vista Local Access Only... Recently moved property and now guess what this PC cannot connect over wireless, ever other device does.
Tried configuring IPv4 only etc etc, still have issues.
Is there an easy link to check the latest driver for the Notebook, HP support section does not seem to make it easy to locate and download?
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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May 13, 2014
I have a Notebook hp430 with Windows 7 64 bit ultimate. After having some sort of driver/virus that was freezing my computer, again i reinstalled my laptop with windows 7 64 bit ultimate .
Now it can't connect to the internet through wireless. I've tried all the basics: pressing the WIFI enable/disable toggle key on my keyboard, restarting my computer, enabling disabling the internet connection in the network area, etc.
Under Device Manager I see 4 devices related to the wireless internet:
1. Other devices >1> Network Controller
2>pci device
3> pci simple communications controller
4> Sm bus controller
- all the above devices have yellow warning sign next to it - the error is for having no drivers installed.
What should I do? How can I get my wireless internet to work again?
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Nov 13, 2014
i bought yesterday hp pavilion 15 p012st laptop then load windows7 but i cant scan wireless internet i can only connect to internet by line. i instilled this drivers : [URL]
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Oct 7, 2014
I have a new HP Pavilion 23 Desktop, running windows 8.1. I want to make a recovery set of DVD's, and the instructions tell me to "TURN OFF THE WIRELESS CONNECTION TO THE INTERNET". How do I do this without turning off the wireless router used by other PC's in my house ?
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Jun 13, 2014
I purchased a HP Pavilion g6-2288ca notebook, product number C2N59UAR, running Windows 8. Recently I've been having issues where the wireless internet will drop without warning. I've already established that the problem is not with my router or ISP, so I can only assume that there is an issue with my wireless adapter, either hardware- or software-related. I can usually connect to my home internet with no problems. However, as I've stated, the internet has been dropping unexpectedly on my computer when it can be demonstrated to be working fine on other computers and internet-connected devices in my home. Now, the thing is, running the troubleshooter and having it reset my wireless adapter usually does the trick. Unfortunately, it's often a temporary solution, as the connection will usually drop right back out after a few minutes. I've attempted to manually update my drivers, but that seems to have been fruitless. Also, the rate at which it drops seems completely random. Sometimes I'll reset my adapter and it'll work for the next six hours, and sometimes I'll reset it and it'll drop within thirty seconds.
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Nov 25, 2014
Machine will connect to the wireless network, but will not connect to the internet.
Have rebooted, hard-rebooted, and uninstalled/reinstalled all network adapter drivers.
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Jan 28, 2014
I just purchased a HP laptop 13-c004TU (I think -- too small to read). It is seeing my home wireless internet and listing on available networks. I have typed in my security key, yet it is still saying that it cannot connect to that network. I have been on the phone with my ISP and they cannot see why it does not connect. Usually, in these cases, I would hard-cable it to the router, but the laptop does not have an appropriate connection port. Obviously, being new, it is Win 8.1 ..........
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Jul 8, 2014
I have a HP Pavilion g7-1205ev laptop with Windows 7 64 bit Home Premium. I bought a new hard drive so I had to install Windows again. After the installation the laptop can't connect to the internet either by wifi either by Ethernet. After trying troubleshooting it says that windows did not detect a properly installed network adapter.
At the device Manager I can see that there is an exclamation mark to these exact components:
Standard VGA Graphics Adapter
BCM20702AO
Ethernet Controller
Network Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Can I download all these from somewhere ? And of course I will download them to another PC as my laptop doesn't go online at all. I also tried to run Ubuntu from a flash drive on my laptop and the Ubuntu uses the Internet just fine.
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Aug 16, 2009
I get a red X over the internet icon and my router will no longer recognize any networks. I called my ISP and the manufactuer of my Belkin router. So I went out and rought a brand new Net Gear router. Still not working. I called Net Gear and they think it's my wireless card?
Is there a way to determine for sure if its a hardware problem? Maybe I need to download a driver?
Is there a wireless switch on my laptop? Do I need to configure my new router? I'm hoping to use my Belkin router if it's just a driver problem so I can take back the new router and get my money back.
Pavilion dv6=7135nr entertainment PC. Windows 7.
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Nov 15, 2014
I downgraded from windows 8.1 to 7 Ultimate.
Although, I just can't find a internet driver for my laptop model. I know there is one. I've seen HP experts provide drivers to other people on the forum while they downgraded as well just like me.
In device manager, shows this when I right click and go to details and hardware Ids
Driver for windows 8.1 ( Just need one for windows 7)
[URL]...
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Jan 22, 2015
Taskbar icon for Gigabit Network Connection shows "No Internet Access". But Internet access works fine. But, since the driver thinks there is no access, I have to disable WiFi to force the laptop to use the wired LAN. Device Manager says everyhting works fine. Driver update says I have the latest driver (12.10.29.0 dated 2014-05-02). My T430 with the same adapter works fine. What do I do? Only difference between T530 and T430 is the T530 is in a dock.
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Apr 28, 2014
Yesterday i purchased hp notebook Model # 15-d018TU, Product: F7P99PA#UUF, then installed windows 7 (64-Bit). Everything else seems to be working fine except the internet. When i open network and sharing centerto set up a new connection, it says "Windows did not detect any networking hardware". Also the drivers for Bluetooth controller, Ethernet controller, Network controller, PCI Simple communication controller, SM Bus controller and USB controller are not updated, and i can't update them as a i don't have any internet access.
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Mar 27, 2009
I own a Z series Z540. After multiple Vista reinstalls and driver reinstalls, the wireless connection always drops. It would maintain connection for about 5 minutes, then it drops again. The wireless light stays on though.
I tried going on XP and ssee how that works out. Same problem, except that it drops when I MOVE it. And when it drops, the wireless light turns off, and when I move it back into a certain position again, the wireless light goes back on, and the wireless is back.
However, when I am on vista, the connection just drops for no reason, even without touching it, every 5 minutes. The light does stay on, though.
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Oct 11, 2014
i can no longer acess the internet via WIFI. The WIFI symbol is no longer showing. I can only acess internet via the cable line. I had Windows 8 pro installed on the system just fter i bought it and since then there is no WIFI and cannot detect any WIFI with the computer . I have model Aspire E1 - 572 laptop
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Mar 7, 2015
I have an acer aspire e1-571 g and since last week ,my internet connection (broadband or wireless ,no matter wich i use) drops randomly ..and i can't reconnect untill i restart my laptop..i've tried to change MAC,drop ip,reinstal windows,reinstal drivers of ethernet and wireless,no result.. I'm starting to think that my motherboard is faulty..??
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Jan 3, 2009
I've just reinstalled my OS because my computer was being really slow. anyways, i've installed the ethernet and wireless card drives,
but i can't access the internet wirelessly. when, i plug in the ethernet cable, it works, but when i use wireless, it just connects to my router,
but says it cant access the internet. i remember fixing it by calling comcast, but it took quite awhile ....
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Oct 27, 2014
I bought my Acer Aspire E1-57G 2 months ago. U put win7 64bit on him and installed som drivers. All worked fine for some time. 1 week ago my internet slowed down randomly, and only on this notebook.
I googeld a little bit and i decided to go for win 8.1 and original drivers. I installed everything but the problem with WLAN adapter was still there. If i started loading a web page sometimes it loads completely with no problems and everything is fine for some time (5 min) then pages start to loading slow or not at all. And like that all the time.
When I download something it ether downloads "fast" like 500 - 800 kbps or not at all 0kbps. On other notebooks wireless connection is ok, and at the same time when thisone is slow others do well. Win update is not slowing connection (OFF), firewall is ok, power management set to be max for wlan adapter. I tried every solution that i found on the internet.
So what is the problem (is it WLAN adapter) and how to fix it?
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Jan 21, 2015
My laptop has just started doing the same thing, at least every 5 minutes it drops the net connection.
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Jan 21, 2015
I'm having major problems with connecting to the wireless network in the office. It sees the network, allows me to enter the security credentials, then connects (with confimed internet connectivity) but drops out after 10-20 seconds. I have tried the wireless network at a friend's house which worked ok without any interruptions, so it is definitely nothing wrong with the hardware. I'm using a brand new Acer Aspire V3-572-56T3 on Windows 8.1, with all the latest drivers/patches loaded and have tried fiddling with many of the advanced settings for the network adapter to no avail. I logged on to the router to ensure all settings, encryption standards, channels etc. were matching but the problem keeps persisting. This has been ongoing for two days now and is driving me insane as I really need to have wi-fi working in the office. Plugging an ethernet cable straight into the router works fine but it's not the ideal solution (and is posing an OH&S hazard as it is laying on the floor).
FYI I have run diagnostics several times & the one thing that stood out was this:
Diagnostics Information (Wireless Connectivity)Association status: Fail 0x00038002Association reason code: 0x00000002
Result of diagnosis: Problem foundIssue referred to: RNWF MSM Helper ClassRoot cause: Windows could not connect to "ERICSSON"You can try to connect again.
Result of diagnosis: Problem found
[Code] ....
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Feb 23, 2013
Dell inspiron N7110 with windows 7.. the kid did a factory restore? on the laptop. i was able to reload windows 7 but now he has no internet access.
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