HP/Compaq :: Laptop Is Connected To Wireless But Does Not Have Access To The Internet
Apr 28, 2009
I'm having major problems with my laptop. Will try and tell you as much as possible.
I have an HP Pavilion DV2700 (DV2799ea) that is about a year old. It has built-in bluetooth which can be quite tempremental. A week ago I searched the net for a way to get my bluetooth working properly and decided to download the latest version of bluetooth for my laptop from the HP website. I then restarted my laptop, like it said. The bluetooth worked perfectly. My internet connection, however, wouldn't work.
I tried going into the very beginning of the laptop and rolling the computer back to a few hours before I installed the new bluetooth in the hope that the bluetooth would be gone but my internet would be back (as I would rather obviously have internet than bluetooth). This did not work.
I also started the laptop in safe mode, but this made no difference.
I also tried diagnosing the problem, finding a new IP address, restarting the laptop again, changing router numbers etc.
I also tried disconnecting the bluetooth, but this didn't make any difference.
I also tried completely removing the wireless connection and then reconnecting it all, this also did not work...................
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Aug 16, 2009
I just bought my first laptop and it's a DV6-1253ca itz pretty sick. I have one problem though, when I try to connect to my home network, it says im connected but I can't go on the internet or sign into msn anything related to connecting to the internet i cant do. I disconnect and reconnect and it only sometimes work. This also happens when I close the lid~put the computer to sleep and i turn in bk on again, it connects to my home network by itself but still I can't go on the internet.
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Aug 11, 2014
I have a HP Pavilion g7 2210ed and until a few days ago my internet was working fine. Suddenly my internet stopped working. The laptop says i have a good signal, but i have no internet acces. I thougt it was the router, but i reset it and it didnt work. On other devices the internet does work, its only my laptop.
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Nov 25, 2014
Machine will connect to the wireless network, but will not connect to the internet.
Have rebooted, hard-rebooted, and uninstalled/reinstalled all network adapter drivers.
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Jul 28, 2014
I contacted HP support yesterday because my HP Spectre 13 Pro notebook has a lot of difficulty getting wireless internet access. Sometimes it works well, sometimes it works then drops out; and it is never able to connect using my iPhone as a hotspot for more than 10 seconds.
HP support person instructed me to install 2 updates. Now my laptop is completely not working!! It says "Boot Device Not Found". I have to wait for a technician to completely replace the hard drive, then wait a week for a USB plugin to load up a new system.
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Oct 28, 2014
I recently reinstalled Windows 7 32 bit on my PC,a HP 2000 2DO5SE, and since I am not able to access wireless internet.I have tried to intall Realtek and Atheros Wireless LAN drivers to no avail.The hardware IDs are:
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCIVEN_168C&DEV_0036&SUBSYS_217F103C
PCIVEN_168C&DEV_0036&CC_028000
PCIVEN_168C&DEV_0036&CC_0280
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Nov 24, 2014
i am having problem with the wireless connection in my laptop. My router is of W-link. my operating system is win 8.1 Enterprise
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Nov 15, 2014
Till now, my G510 with Win7 64 bit worked perfectly but after going into flight mode and coming back, it no longer recognizes any internet sources, wired or wireless.
Windows troubleshooter says I need to 'turn on wireless capability'. I don't see a wireless hardware switch anywhere on the laptop, fn+f5 does nothing and in the panel for the flightmode, only bluetooth appears (which I can also activate). The device manger says all of the network devices are working normally. I tried reinstalling the latest drivers from Lenovo, but that didn't do anything either. The Windows Mobility Center says that the wireless is turned off, but the 'turn wireless on' button is greyed out and is not able to be clicked.
In an earlier post, it was suggested to check if in "services.msc" the "WLAN AutoConfig" function is activated which is in my case true. WIFI is also activated in the BIOS.
Last thing I tried, was to bring with windows recovery the system back into a state where everything worked fine but also that did not work.
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Nov 16, 2014
I bought a new Lenovo Z50-70 laptop from [URL]
Following are the laptop configuration: Quick link:
Intel Core i7-4510U 2GHz Processor1TB Hybrid HDD8GB DDR3L 1600 Memory15.6" 1920x1080 LED Glossy WedgeIntel HD Graphics 5000Bluetooth 4.0Intel Dual Band Wireless-AC 3160DVD Recordable (Dual Layer)4-Cell Lithium-Ion BatteryWindows 8.1 (64-Bit)Initial setup went well. After 4 hours or so while surfing webpages, suddenly it started showing no internet connection and asked to reload webpages. So I looked at the wireless network icon on the bottom right corner which showed full bars. A few seconds later a yellow colored triangle with exclamation mark appeared on the network icon showing no internet and limited internet.
After turning the wifi off and back on the internet connects and works for few hours. After few hours, it lost internet connectivity again with the same above symptoms. I have this laptop now for 3 days and in past 3 days I had this problem at least 25 times.
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Jan 22, 2015
Taskbar icon for Gigabit Network Connection shows "No Internet Access". But Internet access works fine. But, since the driver thinks there is no access, I have to disable WiFi to force the laptop to use the wired LAN. Device Manager says everyhting works fine. Driver update says I have the latest driver (12.10.29.0 dated 2014-05-02). My T430 with the same adapter works fine. What do I do? Only difference between T530 and T430 is the T530 is in a dock.
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Feb 22, 2009
I have a sony laptop vgn-s260 and the problem i have is that each time that I try to turn on the wireless card, the laptop restart and the only way to maintain the laptop working is turning the wireless card off.
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Apr 18, 2010
I have a Dell Vostro 1500, and I recently re-installed Windows Vista on it. I installed the drivers from the Dell CD that came with my laptop, along with the utilities.
But my wireless won't work, it says the driver isn't installed =[ But I installed all the drivers that CD told me to.
These are the utilities I installed:
Dell OS Tolls Rev:A00
Dell Notebook System Software Rev:A00 .....
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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Mar 10, 2013
I am having some troubles. Inspiron 15 N5040. The hardwire connection works, and the modem connects wirelessly to other devices, such as my Apple itouch and my roomate's laptop; but when my laptop tries to connect it says Unidentified network, no internet access. I have been editting setting and trying everything i can think of for?
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Jan 28, 2014
I just purchased a HP laptop 13-c004TU (I think -- too small to read). It is seeing my home wireless internet and listing on available networks. I have typed in my security key, yet it is still saying that it cannot connect to that network. I have been on the phone with my ISP and they cannot see why it does not connect. Usually, in these cases, I would hard-cable it to the router, but the laptop does not have an appropriate connection port. Obviously, being new, it is Win 8.1 ..........
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Jul 8, 2014
I have a HP Pavilion g7-1205ev laptop with Windows 7 64 bit Home Premium. I bought a new hard drive so I had to install Windows again. After the installation the laptop can't connect to the internet either by wifi either by Ethernet. After trying troubleshooting it says that windows did not detect a properly installed network adapter.
At the device Manager I can see that there is an exclamation mark to these exact components:
Standard VGA Graphics Adapter
BCM20702AO
Ethernet Controller
Network Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Can I download all these from somewhere ? And of course I will download them to another PC as my laptop doesn't go online at all. I also tried to run Ubuntu from a flash drive on my laptop and the Ubuntu uses the Internet just fine.
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Sep 7, 2009
I have been having this problem for a long time now and a friend pointed me here to beg for some advice. My internet connection works fine for general browsing purposes and i have a good quality of signal strength where i usually use it.
The problem is, every time i run a game such as Football Manager or World of Warcraft my internet connection will be lost. This can happen as soon as 5 minuites after starting the game or can take up to an hour, but without fail it will happen. After this disconnection my wireless adaptor is still shown as being turned on however i am unable to detect any networks in range. The problem is not solved by turning the adaptor on and off and i am forced to restart the system.
I'm not sure what the cause of the problem might be, CPU and memory usage looks normal. I was wondering if perhaps overheating could cause issues like this? My laptop is generally quite warm but with the graphics card coming into play as well... I tested the internet connection whilst connected to world of warcraft but keeping the game minimised and i was not disconnected. I also installed Speedfan to monitor my core temperature and it measures at 55C idle, but after one minuite of switching to and playing the game this rose to around 75C. Not sure if i should include anything else sorry if i overloaded this a little but not very good with computers so wasn't sure what info i should include.
its a Broadcom device. The driver version 5.10.38.26
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Feb 10, 2012
I have an HP G60 Notebook PC with Windows Vista Home Premium, it's about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it will not connect to the internet. Other laptops in the house are able to connect to the network and the internet. Mine seems to be the only one not working. Why isn't it working? What do I need to do to fix it?
I've run network diagnostics. It says "A problem with you network router or broadband modem might be preventing an internet connection." I've unplugged both of these and tried again. It didn't work! I've also connected my laptop straight to the modem and it still didn't connect to the internet. I've tried resetting the network adapter. My IP settings are set to automatic.
My internet connection wasn't a problem before last week (when I got a new router).
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Nov 17, 2014
I have an Hp Pavilion 15 notebook pc. The problem Im having is that I will be connected to the internet browser and it will work for about 5 minutes and then I wont connect after that. I know its not the connection because everything else on this network works and even the email button on my laptop will still sync all my emails. Ive tried uninstalling and reinstalling the browser. (using firefox) and also tried using internet explorer. What are some other steps that I can go through.
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Mar 23, 2009
Bought this new laptop yesterday HP Pavilion dv5-1235dx from Bestbuy, we purchased a recovery disc and in order to make this disc the bextbuy personnel had to configure the network, when we brought it home and tried it on our network we can see all pc's on the network but we cannot access any pc's file on the C drive and we cannot access this laptop's C drive from any of the other pc's on the network and the error message does not give a reason why, I called up HP and they are telling me I have to pay for support for this issue which I will not so anyone here have any ideas please?
I disabled the Vista firewalls on all pc's and uninstalled all anti-virus systems on the laptop.
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Mar 21, 2009
I had a dv2700t, with a problem I described in this forum some time ago... I didn't manage to solve the problem and HP couldn't/wouldn't "fix" it... the problem was that the wireless... caused blue screens/crashes randomly while using internet (downloading large and small torrent files for example) this happened ONLY when using WIRELESS connection.
I now, after nagging on HP for months, own a dv7-1290.
Imagine my surprise when I get the same problem...the only difference that I've been able to discern between this problem and the old problem is that this computer doesn't crash the UBUNTU live cd that the other computer managed to do......
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Aug 28, 2014
I have been having an issue with my laptops internet for the past few days . It would work for an hour and then all of a sudden stop . I would get a notification saying no network access . The internet on every other device in my house is working fine . So far I have unplugged and rep lugged the modem . I have searched everywhere online and I found no solutions . I have a HP G 42 notebook PC.
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Dec 5, 2014
My Dell Inspiron is showing as connected to the internet with a strong signal but no pages are loading and my other laptop next to it is connecting fine.
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Oct 11, 2014
i can no longer acess the internet via WIFI. The WIFI symbol is no longer showing. I can only acess internet via the cable line. I had Windows 8 pro installed on the system just fter i bought it and since then there is no WIFI and cannot detect any WIFI with the computer . I have model Aspire E1 - 572 laptop
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Jan 3, 2009
I've just reinstalled my OS because my computer was being really slow. anyways, i've installed the ethernet and wireless card drives,
but i can't access the internet wirelessly. when, i plug in the ethernet cable, it works, but when i use wireless, it just connects to my router,
but says it cant access the internet. i remember fixing it by calling comcast, but it took quite awhile ....
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May 30, 2013
My computer crashed and i had to restore it to factory settings. I then successfully connected it to the internet but now it wont.
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Feb 23, 2013
Dell inspiron N7110 with windows 7.. the kid did a factory restore? on the laptop. i was able to reload windows 7 but now he has no internet access.
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May 26, 2013
Lenovo Ideapad z585
AMD A10-4600M APU w/ Radeon HD Graphics @ 2.30 GHz
6 Gb DDR3 RAM
Windows 8 64-bit
Broadcom 802.11n Network Adapter
My network card is on the fritz, to put it simply. I randomly lose internet access, and my network connection is listed as "Limited Access". Sometimes turning off the adapter and turning it back on solves the problem, but sometimes I need to do a full reboot. My system is the only one affected, so I know its not the router. I have already viewed the similar threads and tried the methods advised with no success.
So far I have:
-Updated my drivers
-Disabled Broadcom Bluetooth service at startup
-Disabled Hybrid Sleep
-Told Windows not to shut the network card off.
I did a System Refresh last week and that's when the problem started.
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Feb 22, 2010
I connected a dvd drive to my laptop using, a sata to esata cable. my laptop has a ESATA port.
I don't know if you should post some kind of config summary (if yes let me know, I will do it promptly) basically I have a HP DV6t quad edition with an Intel 5 serie chipset,
PM55 express chipset (dont really know if it make any sense but still, I will just say state it) so I installed Intel Matrix Storage and when I connect the drive I can see it, but windows 7 does not see it, it's like I didn't plug anything in. [url] also my bios is almost configurable, I don't know why I can change the time, the date, the admin password, the boot order, virtualization, fan on/off that's pretty much it. so what options do I have if I want to make this dvd drive work?
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Oct 26, 2014
I have an HP 10 S Notebook and I will lose wireless internet connectivity after I've been online for a while. It will show as "limited" and when I click to reconnect it shows I have no internet available. I've run the diagnostics when that has happened and it tells me there is an issue with the wireless card. I can shut the computer down and restart then it's working fine. This has been happening about once a day.
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