Acer Aspire V3-572-56T3 :: Wireless Connection Drops After 10-20 Seconds Running Windows 8.1

Jan 21, 2015

I'm having major problems with connecting to the wireless network in the office. It sees the network, allows me to enter the security credentials, then connects (with confimed internet connectivity) but drops out after 10-20 seconds. I have tried the wireless network at a friend's house which worked ok without any interruptions, so it is definitely nothing wrong with the hardware. I'm using a brand new Acer Aspire V3-572-56T3 on Windows 8.1, with all the latest drivers/patches loaded and have tried fiddling with many of the advanced settings for the network adapter to no avail. I logged on to the router to ensure all settings, encryption standards, channels etc. were matching but the problem keeps persisting. This has been ongoing for two days now and is driving me insane as I really need to have wi-fi working in the office. Plugging an ethernet cable straight into the router works fine but it's not the ideal solution (and is posing an OH&S hazard as it is laying on the floor).
 
FYI I have run diagnostics several times & the one thing that stood out was this:
 
Diagnostics Information (Wireless Connectivity)Association status: Fail 0x00038002Association reason code: 0x00000002
Result of diagnosis: Problem foundIssue referred to: RNWF MSM Helper ClassRoot cause: Windows could not connect to "ERICSSON"You can try to connect again.
Result of diagnosis: Problem found

[Code] ....

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Mar 7, 2015

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Sep 3, 2014

I own an Acer Aspire 5742, model no. PEW71. It is running on Windows 7. I included a vid for you to see what the problem is: [URL] ....
 
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I have changed the Windows power settings so that when I close the lid it goes into hibernate mode. However, when I open the lid it does not start the laptop and restore from hibernation. I have to open the lid and press the power-on button and then it restores from hibernation.
 
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