Dell XPS 15 :: Wireless Connection Not Stable - Disconnects For About 20 Seconds Very Often
Feb 22, 2013
My XPS just arrived yesterday, and i am having lots of trouble with the wireless connection. I have tried being close and far from my wireless box and it doesnt fix the problem. My connection is great when its working, but it disconnects for about 20 seconds very often. Its extremely anoying, and I dont want to have to return this laptop as I really like it. Is there a location where I can update my notebook to hopefully resolve the problem?
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Sep 3, 2014
I just received three new T440p laptops using Win7 Pro. Unfortunately, the wireless link to keeps disconnecting ever so frequently on all the machines. I have updated the Wireless drivers, reinstalled the BIOS and even optimised power options to enhance the wireless perfomance but none have worked.
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Feb 8, 2013
Trying to resolve why laptop pc disconnects frequently from its wireless connection. No discernable pattern to disconnects, totally random. Happens in cycles of disconnect/auto reconnect or will go hours of stable operation. What I have noticed is tht the connection speed seems to vary, from a hig of 54.0 Mbps to as low as 2.0 Nbps. At same time the desktop pc (hard wired to modem) stays connected at 100 Mbps.
Using RCA modem, WRT 160n v3 router. Inspirion 1545 pc
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Jan 21, 2015
I'm having major problems with connecting to the wireless network in the office. It sees the network, allows me to enter the security credentials, then connects (with confimed internet connectivity) but drops out after 10-20 seconds. I have tried the wireless network at a friend's house which worked ok without any interruptions, so it is definitely nothing wrong with the hardware. I'm using a brand new Acer Aspire V3-572-56T3 on Windows 8.1, with all the latest drivers/patches loaded and have tried fiddling with many of the advanced settings for the network adapter to no avail. I logged on to the router to ensure all settings, encryption standards, channels etc. were matching but the problem keeps persisting. This has been ongoing for two days now and is driving me insane as I really need to have wi-fi working in the office. Plugging an ethernet cable straight into the router works fine but it's not the ideal solution (and is posing an OH&S hazard as it is laying on the floor).
FYI I have run diagnostics several times & the one thing that stood out was this:
Diagnostics Information (Wireless Connectivity)Association status: Fail 0x00038002Association reason code: 0x00000002
Result of diagnosis: Problem foundIssue referred to: RNWF MSM Helper ClassRoot cause: Windows could not connect to "ERICSSON"You can try to connect again.
Result of diagnosis: Problem found
[Code] ....
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Nov 15, 2014
My acer travelmate P645m internet connection is quite bad. It happens quite frequent as well.
When I connect my laptop to wi-fi (my own router and in the library), it always has a yellow triangle exclamation mark all of a sudden. As my phone connects to those wi-fi too, I have checked the internet is still working fine when it happens on my laptop, so I am sure it is my laptop that doesn't connect to the wi-fi stably. I will have to turn off the wi-fi and turn it on again to make sure it has access to the internet.
I know it is not a complicated process of turning off and on the wi-fi on my laptop but because I just bought the laptop two months ago, if there is any hardware problem, I would like to fix it within my warranty. Why the internet connection on my laptop is so poor?
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Feb 15, 2013
I have Dell Inspiron 5521 bought recently. My WiFi is get disconnected intermittently. Connection would go in Limited state sometimes or would disconnect completely for sometime.
I have other laptops on the network and they don't disconnect. Im on my home network. Whats wrong with the network adapter?
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May 19, 2009
Title says it. Wireless Disconnects When Lid Closes! Any way I can keep it running with the lid closed?
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Mar 1, 2013
I've just bought Dell Inspiron 7520 with windows 8 pre-installed. I'm facing the problem that the wireless connection all of sudden disconnects and won't connect again unless I go through trouble shooting to fix the network problem or by restarting the laptop. I'm sure that the problem is with the laptop cause I tried it on different networks and tried different devices on the same network.
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Jan 3, 2014
I have bought a y510p 755m SLI with intel 4700MQ and it's performance is great, but after 20min it just drops the speed from 3.3mbps to like 2kbps, I tried ALL drivers and none solved the problem (even the windows one). I have to turn airplane mode on and off in order to reconnect. If i disable wireless N it does not disconnect but I lose too much speed (around 1.2mbps) and I really don't want that.
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Jun 24, 2014
My compaq presario CQ62 laptop's wireless adapter frequently disconnects while I'm online. is there a driver update that will correct this?
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Dec 10, 2014
My internet frequently disconnects from my Aspire S3-951 notebook with Athros AR5BWB225 wireless adapter. The adapter is loaded with driver version 10.0.0.227. Is there a newer driver that will prevent the frequent disconnects?
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Jul 24, 2009
I think something similar has been posted here before. In essence, I find that when I use my VX Revolution (or is it MX? Whichever one is the mobile version), the mouse occasionally loses its wireless connection to the computer, and so I have to click multiple times to get it to register.
This is annoying enough for me to consider getting a wired mouse, but I want to know if I get something like an MX518 if I'm still going to run into the disconnect/lag issue.
In other words, is it a wireless issue or a Logitech/PC/Mac conflict issue? I experienced both with and without the Logitech software installed. The software is currently installed.
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Jul 29, 2009
Does anyone else have a low wireless connection speed with their dell latitude e6400? I have full signal strength and yet the speed is only 5.5 mbps.
All the other computers/laptops in the house that uses the wireless gets 54 mbps while my latitude gets 5.5 and sometimes it will go up to 9 and down to 6 or 2 and it's just not constant.
Does anyone know how to fix this?
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Apr 3, 2009
Just got my shiny new XPS13 trying to connect to my network and I think I may have dropped a clanger in the order.
My Router is a from SKY, Netgear DG934G g and b only, I read that the 1515 card is backward compatible to support these. I am using WPA, my lappy sees the network but the router won't see the lappy any idea?
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Sep 13, 2007
I have the 1505 with XP and the Intel wireless card....lately my connection blows!!
I don't know if it's because there are 3 of us on the wireless?
We have a linksys wireless router and I changed the channel to 11 just in case the neighbors (duplex) were on the same channel causing interference.
But still it will go very slowly sometimes the router is upstairs (desktop is up there) and i'm in a downstairs bedroom....it says I have a Low connection.
I called the cable company thinking it had something to do with that and it wasn't.
Is there anything I can do on my part to make it stronger possibly a program or refreshing an IP or messing with router settings?
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Nov 17, 2014
we purchased a few of these units and I would like to have them set so that the wired connection is the only connection showing over wireless but on these units, the laptops are grabbing two IP addresses, one for wired and one for wireless. Is this possible for this model of laptop?
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Jan 28, 2015
The computer randomly drops the wireless connection. If I restart, it gets it back but this is a slow process
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Mar 4, 2009
My new Sony VAIO SR 390 arrived yesterday. When I turn on the computer, restart, awake from sleep, etc, I have to manually disconnect and reconnect to my wireless network. If I don't, I have the little yellow triangle in the tray saying "unidentified network" and the internet doesn't work.
I have turned the wireless switch on and off, disabled and enabled the connection, updated the driver, and changed the power settings in the device manager. All of this has not helped.
Other than that, I have had no problems and I'm very happy with the computer. I haven't noticed the battery drain issue either.
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Jan 8, 2013
My laptop was working fine this morning. I took a nap and when I went to use the computer again, it can't find the wireless network. The network icon in the system tray is all gray bars with a red X through them. When I hover over it, the pop up says, "Wireless Network Connection Radio Disabled." Only two things could have changed: my daughter might have used the computer (using a non-administrator account) and Comcast cable might have gone out.
I'm using:
Studio 1458
Windows 7 Home Premium x64
Version 6.1.7601
Dell (Broadcom) Wireless 1520 Wireless-N WLAN Mini-Card
Netgear wireless router, Windows Firewall, Avast free anti-virus (have been using all three for years)
This is what I've tried:
-Verified that cable TV and phone are still working.
-Reset modem and then router then restarted laptop. (This is what I do any time the cable goes out and it usually works.)
-Verified that iPad and iPhone can see network and use it.
-Plugged laptop in through router and can see and use network.
Therefore it has to do with the wireless.
-In Network and Sharing Center, clicked set up a new connection or network and selected connect to the Internet > wireless. No connections available.
-Checked system restore to see if there's a restore point recently that would indicate my kid installed something. (Child of course denies using computer. ) Last restore point was Windows update five days ago.
-Restarted in safe mode, was unable to see wireless network.
-Verified that Device Manager sees wireless adaptor and says it is working.
-Deleted and reinstalled driver in safe mode.
-Deleted and reinstalled driver from latest downloaded version. This also deleted all existing network connections listed under manage wireless networks.
-Turned off wireless phones.
-Disabled LAN adaptor and retried all of the above.
-Tried FN F2 which pulls up an image of two radio towers. The one on the right, that looks like it's a tower without a signal, is highlighted and has a circle with a slash through it over top of it.
-Ran through troubleshooter numerous times.
-Restarted computer numerous times during this testing.
-Went into Windows Mobility Center to turn wireless on but button is grayed out.
In Windows Mobility Center clicked on "launch" under radio control options and selected All the Radios (WiFi was the only one not grayed out).
In Windows Mobility Center, found that the above was still an option so it appears WMC doesn't see that they're turned on.
-Updated the firmware on wireless router.
-Update driver for Microsoft Virtual WiFi Miniport Adaptor
-Manually added wireless network through Network and Sharing Center.
-Verified my antivirus software is working and is up to date.
-Changed security options on router so there was no security. (Of course changed it back.)
How to update the firmware on the wireless adaptor card if there is any.
I still have a gray wireless network connection icon in the system tray with a red X through it. The pop up still says wireless network connection radio disabled. I am unable to connect to the Interenet through the wireless, even in safe mode. This is my work computer (I own my own business) and in order to use the wired connection I have to sit on the floor in a corner. It's very inconvenient, not to mention uncomfortable. (My child does not usually have access to my computer but our home computer is down and I let her use it a few days ago and forgot to turn off the guest account.
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Sep 7, 2009
I have been having this problem for a long time now and a friend pointed me here to beg for some advice. My internet connection works fine for general browsing purposes and i have a good quality of signal strength where i usually use it.
The problem is, every time i run a game such as Football Manager or World of Warcraft my internet connection will be lost. This can happen as soon as 5 minuites after starting the game or can take up to an hour, but without fail it will happen. After this disconnection my wireless adaptor is still shown as being turned on however i am unable to detect any networks in range. The problem is not solved by turning the adaptor on and off and i am forced to restart the system.
I'm not sure what the cause of the problem might be, CPU and memory usage looks normal. I was wondering if perhaps overheating could cause issues like this? My laptop is generally quite warm but with the graphics card coming into play as well... I tested the internet connection whilst connected to world of warcraft but keeping the game minimised and i was not disconnected. I also installed Speedfan to monitor my core temperature and it measures at 55C idle, but after one minuite of switching to and playing the game this rose to around 75C. Not sure if i should include anything else sorry if i overloaded this a little but not very good with computers so wasn't sure what info i should include.
its a Broadcom device. The driver version 5.10.38.26
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Jan 24, 2009
My son has recently purchased a 360 wireless controller for his Xbox.
We have good signal strength from our wireless router, and we know the adaptor is in good working order, we just can't connect the two.
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Jun 3, 2014
I have a HP G60-519WM laptop. The wireless connection is off. It tells me to "Use the switch on the front side of the computer, or function keys if available to enable wireless capability on this computer. I cannot find that switch or button anywhere. I'm not sure how it was turned off as it is not my laptop. One day it worked the next day it didn't.
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Aug 21, 2014
I recently bought a new HP Pavilion 15 PC , and the first weeks the wireless connection was working until a couple of days ago when it just shows an X on the wireless connection show that I'm not connected . I checked the University wifi which was working well for everyone else .
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Mar 1, 2011
Just bought hp D110a wireless (and USB) printer. Cannot achieve wireless connection. Install seeks router. I thought lap top Dell Inspirion had internal router -- appearantly not. How can I tell (Windows 7)
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Aug 31, 2009
as of 2 hours ago my high speed has been stuck at 1 Mbps, much slower then its usual 65+ that I've had over the last 6 days since I got my laptop.
I'm thinking I may have received a faulty wireless card, since when I checked my wired desktop downstairs it's still at it's usual 100Mbps, and my sisters Inspiron 1420 has its normal high speed.
Now when I restart my wireless adapter (Intel 5100) the speed fluctuates between 4-38 Mbps for about a minute before dropping- and staying at 1 Mbps once again.
I checked if there are any computers stealing my wireless connection just in case, and as I thought no one is .....
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Mar 27, 2009
I own a Z series Z540. After multiple Vista reinstalls and driver reinstalls, the wireless connection always drops. It would maintain connection for about 5 minutes, then it drops again. The wireless light stays on though.
I tried going on XP and ssee how that works out. Same problem, except that it drops when I MOVE it. And when it drops, the wireless light turns off, and when I move it back into a certain position again, the wireless light goes back on, and the wireless is back.
However, when I am on vista, the connection just drops for no reason, even without touching it, every 5 minutes. The light does stay on, though.
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Jan 3, 2009
I have a HP9743CL sitting next to my old 2529Cl and both connect to my home wireless network. Two weeks ago the 9743CL worked fine but now it drops the connection after 4 minutes. I turned off the firewall on the laptop thinking maybe it was blocking something. That didn't help.
I turned off the firewall on the router Westell327W and that didn't help. in the mean time my 2529Cl just keeps plugging along. staying connected. Is there a setting I accidentally changed.
When it dies and I try to have internet explorer fix the problem if comes back with a statement saying my firewall is blocking port 80. Well, now that everything is turned off what is the cause.
I was running zonealarm on the 9743CL and the stock firewall on the Westell327W.
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Aug 28, 2014
I have the HP G72 Notebook PC and it operates on the windows 7 home premium 64-bit operating system. I was once able to get on my internet without any issues. I changed my carrier to uverse and was still able to connect for a week or two and then one day my computer says that no internet connection is found. Other computers connect just fine except mine's. I made sure that the wireless key was engaged and it was.
I then tried to restore my computer to an earlier date in hopes that whatever happened would be reversed. The system wouldn't allow it and wouldn't complete the request. Now When trouble shooting i also get the following message. "an error occurred while loading the troubleshooter: An unexpected error has occurred. the troubleshooting wizard can't continue." The only thing that I remember doing before this problem occurred was changing from google internet surfing to explore. It work for a short time thereafter and then stopped.
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Mar 28, 2013
I purchased an HP ENVY dv6 Notebook from Costco today, running Windows 8, an Atheros AR9485 adapter, and connecting to a Belkin Surf N300 Wireless N Router - Model# F7D6301 v3.
My problem is, in the past 6-7 hours of usage, I've lost connection 3 separate times. The first two times was fairly brief, lasting only a few minutes. I closed out the Internet Explorer Application, and upon reopening it and attempting to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and finally resulted in me just hard wiring it in.
I'm brand new to HP computers, and Windows 8 all together, so I'm not sure where to start first. I've searched around the web, and on the forums here, but haven't found a fix.
I use the wireless router daily (hard wired) for my Xbox 360, and rarely, if ever, has issues connecting.
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Sep 15, 2014
I have a new hp 15 r007tx laptop with windows 8.1 pro x64. Now I am facing a problem related to wifi. I've installed the required drivers but it keeps disconneting frequently. (sometimes its working just fine).
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