HP Envy Dv7-7240 Networking :: Slow Internet After Upgrade To 8.1
May 13, 2014
I upgraded the operating system on my HP Envy dv-7-7240 laptop today from Windows 8 to 8.1 (64 bit), which included Explorer 11. It went pretty much as planned and everything was working fine except my web speeds slowed down to a crawl. I disabled all the add-ons, and reset explorer, but that didn't work.
Note: I was experiencing slow internet (I'm on cable by the way) and a couple of other issues that I couldn't get resolved, the main reason I upgraded to 8.1. It resolved all of the problems except for the slow internet.
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Aug 9, 2014
I have recently started to lose my internet connection intermitently When I go to internet connections list my network is not there and if I just wait sometimes 10 mins and sometimes an hour poof it shows up.At the same time this happens I check my phone and tablet and they are both connected to my network as well as my hp wireless printer.
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Jul 12, 2014
I recently purchased a PC Hp Envy 17 j106sf and the wifi connection does not work correctly.The wifi speed used to be over 20Mb/s on my old computer and is now under 2Mb/s. The Ethernet works perfectly fine. The wifi card is a Ralink RT3290 802. 11bgn Wi-Fi Adapter. How can I fix my wifi ?
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May 23, 2014
I've had my HP envy Touchsmart 15-J102sa for about 3 months now and ever since I've had it, it runs really slow at time. It's occurs more often when I'm on the internet browsing or watching a video on youtube. When It starts running slow, it say the page is not responding for about 3 mins then it displays the page and start working at normal speed again. I really need any sort of solutions that might fix it, I know for a fact that it's not a virus because I scan pc everytime I turn it on.
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Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Oct 13, 2013
Recently, my HP Envy M6 has been intermittently losing internet when running on battery - it's always fine when plugged in, however. I've run the wifi manual diagnostics and nothing is detected.
I'm running windows 8.1 and the model number is Model:E0R92EA#ABU
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Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
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Apr 28, 2014
Yesterday i purchased hp notebook Model # 15-d018TU, Product: F7P99PA#UUF, then installed windows 7 (64-Bit). Everything else seems to be working fine except the internet. When i open network and sharing centerto set up a new connection, it says "Windows did not detect any networking hardware". Also the drivers for Bluetooth controller, Ethernet controller, Network controller, PCI Simple communication controller, SM Bus controller and USB controller are not updated, and i can't update them as a i don't have any internet access.
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Sep 12, 2009
I've got an e6400 and the internet is PAINFULLY slow. This started a little while ago on any WiFi network I use. I changed the drivers and recently upgraded to 7 so I have no clue what it is. Downloading a driver from Dell was downloading at 3.7 kb/sec. It is insane. A computer right next to me is fine.
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Apr 7, 2009
I have a Dell XPS 1530 and at school, my computer connects to the wireless internet fine and has normal speed as if it were connected to an ethernet cord, but at home,
it connects but is extremely slow. There are other laptops that connect to the router and they have fast speeds. My computer has vista home premium, 4 gb, intel core 2 duo cpu, t8300 @ 2.40 ghz.
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Jan 8, 2015
I'd really prefer to just get what I paid for: functional BT 4.0 and unhindered WiFi both at the same time. Acer's own literature says it can do that, so I expect that as part of my purchase.
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Aug 18, 2010
I just bought 2 weeks ago new ProBook with Windows 7 Professional in it. Laptop itself is nice but I'm having constant struggle with my internet connection. I'm having Wlan in the house and I have my old Sony Vaio, This ProBook and one Axus tablet using it. (not at the same time). Router itself is from local internet/sky chanel provider with their own covers so I dont know the manufacturer/model and in this case it does not matter. Internet works totally fine with Axus and Sony but not with this. I can see problem is not Windows7 or router.
Problem is some HP own Client security setting program. Nice to have one but I can see there is some firewall that is turning the connection down and after some "resetting", "let windows solve the problem" and restarting etc it lets itself get back up and after a while disconnects it again. Yellow ! sign turn on the connection bar and it says "limited connection". I have almost full signal all the time so even that is not reason.
And again, I do not have any problems with other devices. It is OFF several minutes 80% of the times when windows starts. Then with some fighting, it turns on. Sometimes even without me doing nothing. I just can't find the way/link to turn off the HP "security program". I do use F-Secure Internet Security 2015 to secure my HP against spyprograms and viruses so it is enough for me. HP security program is nice but if it turns so much problems for me I will turn it off.
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Sep 10, 2014
The laptop is a Pavilion G7 with Windows 7 64-bit. The machine was given to me under the premise of "Internet does not work". The wireless properties and LAN settings say that the laptop is connected and has Internet access. I can ping outside addresses from the machine, and can ping the machine from other devices. It also pulls a valid ip address according to an ipconfig. However, when you try to pull up a website, it gives a "website cannot be found" page. This happens on IE, Firefox, and Chrome. All chipset drivers, ethernet drivers, and wireless drivers have been uninstalled and reinstalled. They are the newest drivers available from HP's website. I have even replaced the wireless NIC thinking it may just be a bad card. I've checked the IPv4 settings and all is set right. Thinking of possible DNS issues I tried using straight IP addresses to connect to webpages but all to no avail. Are there BIOS issues that would affect this?
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Nov 19, 2014
I bought new HP15-g005ax and installed windows 7 (64 bit). I have installed the drivers downloaded from hp official weblink. URL...I can't connect with internet using LAN (cable) and device manager shows yellow sign and asks to install driver for ethernet controller. I can't find the required driver from HP's website for HP15-g005ax as its not listed there.
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Aug 9, 2014
I am having a hp pavilion dv6 from recently I cant connect to the internet and it is very annoying I tried to do everything but still its not working ....
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Feb 22, 2010
I would like to be able to watch the internet, sourced from the PC, on my TV (Panasonic TC-32LX700.) Both the PC and the TV have HDMI, and I am running Windows 7 wirelessly. Would this be a simple hook-up of hdmi to hdmi, or do I need to get adapters and or cards to make things work?
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Jun 8, 2014
My son's desktop (HP Pavilion 500-164) keeps disconnecting from our wireless interner (Netgear 03 router) when downloading. We have reset the modem, changed the channel, installed the network driver from HP website, and went through all the troubleshooting tips. He is receiving an error message when booting up (there was a problem starting C:WindowsSystems32LogiLDA.dll the specified module could not be found). Could this be related to the problem we are having with his internet connection?
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Oct 27, 2012
Product: HP G72 Notebook PC
Operating System: Windows 7 Home
Internet Explorer 9
While on the internet I get frequent messages stating the Internet Explorer has stopped working.i have made no changes to my computer, added no new programs.
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Sep 30, 2014
i have an HP Pavilion dv4, the tcp/ipv4 properties is disable, i'm unable to configure the IP address,
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Aug 28, 2014
I have been having an issue with my laptops internet for the past few days . It would work for an hour and then all of a sudden stop . I would get a notification saying no network access . The internet on every other device in my house is working fine . So far I have unplugged and rep lugged the modem . I have searched everywhere online and I found no solutions . I have a HP G 42 notebook PC.
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Jul 12, 2014
I have a Probook 4520, and the operating system is Windows 7, I am having a problem getting connected to the internet, all other laptops are working in the household. I have connected it directly to the router with the ethernet cord but still no luck. Could it be my Network Card? The lap top was pretty warm on that side also prior to it stop working.
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Feb 10, 2012
I have an HP G60 Notebook PC with Windows Vista Home Premium, it's about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it will not connect to the internet. Other laptops in the house are able to connect to the network and the internet. Mine seems to be the only one not working. Why isn't it working? What do I need to do to fix it?
I've run network diagnostics. It says "A problem with you network router or broadband modem might be preventing an internet connection." I've unplugged both of these and tried again. It didn't work! I've also connected my laptop straight to the modem and it still didn't connect to the internet. I've tried resetting the network adapter. My IP settings are set to automatic.
My internet connection wasn't a problem before last week (when I got a new router).
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Jun 26, 2014
I deleted HP_TOOLs while formatting,and i can't find my cd which has drivers and i tried to install these drivers:
Ralink 802.11 b/g/n WiFi Adapter
Atheros 2011 Wireless LAN Driver
Broadcom Wireless LAN Driver
Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
But I still cant even connect with cable, I tried to install HP Quickweb too but it said HP_Tools is deleted so you cant install this etc....
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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Oct 26, 2012
I bought a DV6 in 2011. I got a weird issue a few days ago. I usually browsed on Internet normally on my laptop and everything was fine. But one day, I unplugged the AC adapter from my laptop and I started to experience a very weak wifi internet connection. After troubleshooting, the problem comes from my laptop. Randomly, I just plugged the AC adapter from laptop and everything was fine, I mean worked normally . But I unplugged the AC adapter the problem came back. So I wanted to know if there is a relation between the wifi connection strenght and the AC adapter/battery.
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May 13, 2014
I have a Notebook hp430 with Windows 7 64 bit ultimate. After having some sort of driver/virus that was freezing my computer, again i reinstalled my laptop with windows 7 64 bit ultimate .
Now it can't connect to the internet through wireless. I've tried all the basics: pressing the WIFI enable/disable toggle key on my keyboard, restarting my computer, enabling disabling the internet connection in the network area, etc.
Under Device Manager I see 4 devices related to the wireless internet:
1. Other devices >1> Network Controller
2>pci device
3> pci simple communications controller
4> Sm bus controller
- all the above devices have yellow warning sign next to it - the error is for having no drivers installed.
What should I do? How can I get my wireless internet to work again?
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Nov 13, 2014
i bought yesterday hp pavilion 15 p012st laptop then load windows7 but i cant scan wireless internet i can only connect to internet by line. i instilled this drivers : [URL]
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Oct 7, 2014
I have a new HP Pavilion 23 Desktop, running windows 8.1. I want to make a recovery set of DVD's, and the instructions tell me to "TURN OFF THE WIRELESS CONNECTION TO THE INTERNET". How do I do this without turning off the wireless router used by other PC's in my house ?
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