HP Envy M6 Networking :: Laptop Intermittently Loses Internet When Running On Battery
Oct 13, 2013
Recently, my HP Envy M6 has been intermittently losing internet when running on battery - it's always fine when plugged in, however. I've run the wifi manual diagnostics and nothing is detected.
I'm running windows 8.1 and the model number is Model:E0R92EA#ABU
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Feb 27, 2011
I have 64 bit Window 7 Home Premium. I am using a NETGEAR dual band wireless router but the same thing occurs with other routers. Other machines on this network have no connection problems.
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Aug 9, 2014
I have recently started to lose my internet connection intermitently When I go to internet connections list my network is not there and if I just wait sometimes 10 mins and sometimes an hour poof it shows up.At the same time this happens I check my phone and tablet and they are both connected to my network as well as my hp wireless printer.
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Oct 14, 2013
I am using an HP Envy dv7-7250us laptop, running windows 8.1. All my software is up to date. In the last month, every time i turn on the laptop, the internet connection drops. Running HP troubleshooter resets the wifi adaptor.
I have Intel Centrino Wireless-N 2230 installed. I went out to Intel's website and have the most current driver.
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Dec 13, 2014
My laptop constantly loses connection to my wireless router and I'm forced to use the windows troubleshooting tool to hook up again. This can happen over and over again multiple times over the course of an hour or so. I'm using an Xfinity wireless router and have several other devices hooked up to it wirelessly that do not drop connection. These include iPhones, iPod touch, Xbox One, Xbox 360 and Mac notebook. And no, they are not all accessing the wireless at the same time. I've reinstalled/updated the drivers, adjusted my power saving settings, restored the system to its factory settings -- basically everything on the troubleshooting list.
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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May 13, 2014
I upgraded the operating system on my HP Envy dv-7-7240 laptop today from Windows 8 to 8.1 (64 bit), which included Explorer 11. It went pretty much as planned and everything was working fine except my web speeds slowed down to a crawl. I disabled all the add-ons, and reset explorer, but that didn't work.
Note: I was experiencing slow internet (I'm on cable by the way) and a couple of other issues that I couldn't get resolved, the main reason I upgraded to 8.1. It resolved all of the problems except for the slow internet.
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Feb 10, 2015
I bought this pc 24. december 2014,and from time to time, my internet loses connection while other devices don't loose connection (WiFi)....
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Oct 26, 2012
I bought a DV6 in 2011. I got a weird issue a few days ago. I usually browsed on Internet normally on my laptop and everything was fine. But one day, I unplugged the AC adapter from my laptop and I started to experience a very weak wifi internet connection. After troubleshooting, the problem comes from my laptop. Randomly, I just plugged the AC adapter from laptop and everything was fine, I mean worked normally . But I unplugged the AC adapter the problem came back. So I wanted to know if there is a relation between the wifi connection strenght and the AC adapter/battery.
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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Dec 20, 2014
Suddenly I can't turn the wirelss key from orange. I tried to use "windows mobility" as suggested on several forums but there is no such "tile" when I invoke it.
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Nov 17, 2012
I have a Windows 7 HP Pavilion dv7. I can use the internet 2 different ways - through AOL or through Internet Explorer. It works fine going through AOL. But when I go directly thru Internet Explorer, I get the dreaded Blue Screen. I have gotten a messsage to upgrade to Internet Explorer 11, but when I try to do that, I get the Blue Screen.
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Aug 17, 2013
Ok. My laptop won't connect to the internet. It connectes to the wifi fine but will not connect to the internet. I tried hardwiring and that won't work either. All other devices connect fine. I uninstalled that and it worked fine. I am unable to find that now. The router is a Verizon Fios / Actiontec router M142RWR.
I am running windows 7.
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May 30, 2013
My computer crashed and i had to restore it to factory settings. I then successfully connected it to the internet but now it wont.
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Jan 28, 2014
I just purchased a HP laptop 13-c004TU (I think -- too small to read). It is seeing my home wireless internet and listing on available networks. I have typed in my security key, yet it is still saying that it cannot connect to that network. I have been on the phone with my ISP and they cannot see why it does not connect. Usually, in these cases, I would hard-cable it to the router, but the laptop does not have an appropriate connection port. Obviously, being new, it is Win 8.1 ..........
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Jul 8, 2014
I have a HP Pavilion g7-1205ev laptop with Windows 7 64 bit Home Premium. I bought a new hard drive so I had to install Windows again. After the installation the laptop can't connect to the internet either by wifi either by Ethernet. After trying troubleshooting it says that windows did not detect a properly installed network adapter.
At the device Manager I can see that there is an exclamation mark to these exact components:
Standard VGA Graphics Adapter
BCM20702AO
Ethernet Controller
Network Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Can I download all these from somewhere ? And of course I will download them to another PC as my laptop doesn't go online at all. I also tried to run Ubuntu from a flash drive on my laptop and the Ubuntu uses the Internet just fine.
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May 14, 2014
I have an HP Pavilion m6 running Windows 7 Home Premium.
My workplace installed a router a few months ago. It's a Cisco E2000. My laptop will not recognize the wireless signal from the router. It recognizes about 10 other wireless signals from other locations outside the office. My phone also recognizes the router and can connect to it no problem. I've installed all the updates for Windows 7 and for the HP laptop. I've also installed the latest driver for the wifi card in the laptop.
Why the laptop does not recognize the wifi?
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Jul 16, 2014
I have been having issues with audio on my G500. One moment it works and the next it doesn't. I don't quite know what can be the issue. I have tried multiple browsers to see if that is the issue and it has not made a difference. I am running Windows 8.0, 64 bit operating system if that makes a difference. This laptop is not even a year old.
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Aug 2, 2014
How do I turn on Wifi with my Envy m6 1117TX laptop? A few days ago, a technician from a mobile wireless provider told me how to turn it off but now I have access to a Wifi connection and I can't remember how to turn it on. I've spent all day trying to find any information on this at all and have come to the conclusion that HP has easily the worst support system for simple questions of any company I've ever encountered.
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Nov 10, 2013
I am running Windows 8.0 (64bit) and my wifi is not working properly on Battery mode. On AC Adapter, it works 100% perfect but in battery mode, it always goes to Limited Connectivity. Repaired it but 25seconds later it gets the same problem. Limited Connectivity every single time. It's an endless cycle. Warranty has expired and I am not happy with it.
Even if repaired, cannot open any website. Full 5 wifi bars but still the same result. Tried manually (TCP/IP Settings IPv4) but didnt work at all.
My wifi driver is Intel Centrino Wireless N 2230 ( 15.12.0.6 version updated from intel.com website).
Product number C2Y46AV (HP ENVY DV6 NOTEBOOK PC)
Tried everything that I could possibly think off such as disabling Norton Firewall & Running windows firewall but still the same problem.
Updated everything from HP.
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Jun 8, 2014
I have an HP Envy m6 laptop with a Qualcomm Atheros AR9485 802.1b/g/n WiFi Adapter.
I have a Belkin DB600 N+ router.
All the phones and pc's on the wifi are fine and picking up the N-band.
My laptop is not. I have Windows 8.1 installed in it. My laptop is running fine on the g-band, and it's seeing all the b and g bands, just not the n-band.
I've updated my wifi adapter driver through the "Update Driver" option on the adapter, and I've also uninstalled and rebooted my wifi adapter driver (to have it reset to the original driver). It's still not picking up the n-band.
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Dec 28, 2013
I have a HP ENVY TouchSmart M7-J010DX Laptop with Core i7 Haswell CPU and Intel Centrino Wireless N-2230 card. Product number is E0K83UAR and I'm running Windows 8.1 OS. Lately, I've experienced many occasions when the laptop fails to connect to a wireless network when other PCs in the same room connect. I should say it mostly connects, but with "limited connectivity" and no Internet access. I struggled during a week's vacation to connect and then had a problem connecting when I returned home, where I previously had no problems. And I'm having this problem on networks that previously were not a problem. I've read on this forum that many people are having similar problems. So, I'd like to upgrade the wireless/bluetooth card to something that is known to work more reliably. I assume I would have to stay in the Intel family. I saw one recommendation for an Intel AC 7260 card...
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Oct 20, 2013
The Wifi on this laptop keeps either dropping connection, or changing to a "limited" network. Sometimes it works fine, but more often than not it drops out. All other wifi enabled devices in my house work fine, so I know it's not the internet. I've also tested on two other networks where the same dropping out occurs.
Windows 8 64 Bit
Intel Centrino Wireless-N 2230 (up to date)
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Feb 3, 2015
I have a problem, and honestly, i suffered a lot from it. when i connect to the proxy server, my laptop crashes....
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Apr 28, 2014
Yesterday i purchased hp notebook Model # 15-d018TU, Product: F7P99PA#UUF, then installed windows 7 (64-Bit). Everything else seems to be working fine except the internet. When i open network and sharing centerto set up a new connection, it says "Windows did not detect any networking hardware". Also the drivers for Bluetooth controller, Ethernet controller, Network controller, PCI Simple communication controller, SM Bus controller and USB controller are not updated, and i can't update them as a i don't have any internet access.
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Nov 4, 2014
I have a HP PAVILLION DM1 laptop and in not sure why is my battery wont work with my laptop. Everytie i put it back in the laptop shutsdown. im using the AC Adapter power plug always .... but i want to bring my laptop outdoor ..
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Apr 20, 2009
I know about the DC Jack problem the 5150 has and I don't think this has that it works great with the AC adapter plugged in.
I have already tryed another battery and same results. I ordered a new AC adapter and I am (albeit impatiently) waiting for the arrival. So in the meanwhile I thought I'd ask here if anyone has any ideas (And if the AC adapter doesn't work)????
I have already done a search and the only relevant item I found was something about the LVC14A chip issue and was wondering if it could be that?
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Sep 22, 2009
do i need an antivirus and internet security package when running windows on my mac?
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Aug 18, 2010
I just bought 2 weeks ago new ProBook with Windows 7 Professional in it. Laptop itself is nice but I'm having constant struggle with my internet connection. I'm having Wlan in the house and I have my old Sony Vaio, This ProBook and one Axus tablet using it. (not at the same time). Router itself is from local internet/sky chanel provider with their own covers so I dont know the manufacturer/model and in this case it does not matter. Internet works totally fine with Axus and Sony but not with this. I can see problem is not Windows7 or router.
Problem is some HP own Client security setting program. Nice to have one but I can see there is some firewall that is turning the connection down and after some "resetting", "let windows solve the problem" and restarting etc it lets itself get back up and after a while disconnects it again. Yellow ! sign turn on the connection bar and it says "limited connection". I have almost full signal all the time so even that is not reason.
And again, I do not have any problems with other devices. It is OFF several minutes 80% of the times when windows starts. Then with some fighting, it turns on. Sometimes even without me doing nothing. I just can't find the way/link to turn off the HP "security program". I do use F-Secure Internet Security 2015 to secure my HP against spyprograms and viruses so it is enough for me. HP security program is nice but if it turns so much problems for me I will turn it off.
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