Acer :: Aspire V5-472PG Touchscreen Not Working?

Oct 6, 2014

I have recently purchased a notebook Acer Aspire V5-472PG. It comes with a touchscreen.
 
In the beginning my touchscreen was working perfecly. But then something happened - and it just stopped suddenly. I thought that this is because my Windows 8 recently updated itself. I started to search for Touchscreen drivers and I couldn't find. Also restarts didn't work and switching off and on HID device.
 
So i decided to restore the PC to the initial condition. The touchscreen started working again!! I switched off all the updates for Windows 8.
 
But recently for some reason it instaled some updates by itself, and after some time the touchscreen stopped working again...

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Jan 1, 2015

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Jan 4, 2015

I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all. 
 
I have concted Acer Technical Support which in usual fashion were of completely.... Before I got in touch with Acer Technical Support I tried:
 
Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue. 
 
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Sep 8, 2014

My touchscreen on the laptop stopped working properly after I upgraded to Windows 8.1. I tried installing a few different drivers, and the touchscreen will work temporarily, until I put the computer to sleep and wake it up again. Also, I get an error message that a "USB Device fails" when the touchscreen stops working....not sure what that's about.
 
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Jan 14, 2015

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Dec 13, 2014

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Nov 4, 2014

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Aug 27, 2013

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Jan 3, 2014

I've just bought brand new Ideapad s210 touch. But touchscreen is not working.

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Sep 25, 2013

First year, my Yoga's touchscreen was always working correctly, regardless of connected USB devices.
 
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I think it began happening around the time when I started to use Yoga with barcode scanner Heron D-130. But the problem is now happening regadless of USB device, even with devices which were not impacting the touchscreen before. Perhaps not barcode scanner, but some Windows update caused this. Do you have any solution for this so touchscreen will keep working after another USB 2.0 device is connected?

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Feb 4, 2014

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Dec 28, 2012

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I found that by going to the upper right corner touch will start working again, and then it'll stop moments later in the middle of an activity.
 
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Oct 5, 2014

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Dec 25, 2014

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Feb 12, 2010

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Nov 19, 2008

I’m trying to solve a problem with an Acer aspire One notebook.

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Mar 1, 2009

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Nov 16, 2014

Early morning, i get up and go to my laptop for work emails and facebook, START ERROR.

After a shower and breakfast, it starts then TOUCHPAD ERROR.

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Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.

After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.

Half an hour later, it come back to windows very well but FAN is still sleeping.

Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.

Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
 
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Mar 3, 2015

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May 8, 2009

I have an Aspire One 6cell, and have had a terrible experience with it. Let me start by giving you what happened until now...

On January 12, I purchased an Aspire One here in Belgium. It's a model with a 6cell battery, QWERTY keyboard.

The next day when I'm charging it, the LED indicator, which was red, indicating that the system was still charging, all of a sudden, turned off. The laptop, was on on that moment was on and Windows noticed that the system went on battery power. However, I hadn't touched the cables or anything, it just stopped charging. After 15-30 minutes, it started charging again. It seemed something had to discharge or so before it went on.
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I called the shop and they said it had to return to Acer, which could take up to 4 weeks. I was a bit dissapointed by that, so I called Acer instead. They told that it was a known problem on the motherboard, they would come pickup the system and I would have it back a few days later.

So they came, about a week later, they returned it. On the warranty note, it said: no problem found, bios updated. I retested the system, after a day, it did it again. So I called Acer again. They would come again to pick up the machine.

Again, a week or so later, it returned, only to find that again, they didn't fix the problem. On top of that, the cover of the laptop was severly scratched. I called them again, they would fix it this time for sure.

Again, it came back. It worked fine for about 2 weeks... Then, the same problem came back: while charging, it stopped charging. I was completely stunned, so I went back to the store where I bought it. They would take care of it............

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Sep 27, 2008

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May 29, 2009

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Feb 9, 2009

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On removing the HDD: The USB bus for the ports on the left side of the laptop rests under the HDD. When I removed the HDD the USB cable was stuck to it and, therefore, lodged out of it's motherboard connection. I can't see or find where to slide it back in. It "looks" as if it connects to the motherboard the same way the keyboard cable does.

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Jul 28, 2009

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Mar 31, 2010

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