Acer :: Extensa 5420-5687 Laptop Will Not Power Up
Apr 24, 2008
just got an Acer Extensa 5420-5687 laptop (used no warranty), added a new hdd and plugged in and I get nothing, the battery light does not light up, I swapped power supplies with my 5102wlmi and I still get nothing, no lights no nothing I have a feeling I know where this is going which might be the trash bin, but I thought I might ask if there is something I should be looking for. I have tried holding the power button without a battery and all that neat stuff. The battery charge light does not come on at all, its been plugged in for about an hour now and I get nothing.......
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Feb 11, 2008
I have an Acer Extensa 5420 or 5420-5687 and i have a question about bluetooth function.
When I pull the Bluetooth "button" to the right, a message appears in the screen saying "No Bluetooth Device". What does that means? That the laptop dont have the thing that picks up the bluetooth signal from the other devices or that it have the thing that picks up the signal but didnt found any signal?
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Feb 12, 2009
I'm thinking about upgrading my laptop - the plan is to add 2GB of RAM (for 4GB total) and swapping in a larger HD (the 160GB is getting full, and I haven't swapped my music libary over yet...)
My questions are:
-anyone know where I can find a free service manual for either the 5420 series laptops or something similar? I've found a few online, but all want payment , and I'd like to have an idea what's involved before taking a screwdriver to the laptop
- if I swap in a larger HD, can I use the Acer restore disk I created as soon as I powered the laptop up, or should I create another and restore from that? Or, most likely, is it a case that if I swap in a new HD I've got to re-install from scratch (with no Vista disk from Acer)?
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Feb 26, 2008
link to download the drivers of the ethernet of this computer i only got 2 days to get it ive been looking for hours whats the drivers name but couldnt get it
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Jan 18, 2008
I am thinking of buying one if these soon from BestBuy. I have an Aspire 5003 and no problems with it. I will be getting this for 250 as I have a broken PDA with replacement plan and they no longer sell this model. I will probably buy it tomorrow or next weekend.
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Dec 8, 2009
I'm working on an Extensa 5420 that has a broken plastic tab that holds the power jack in the lower case. Anyone had any luck with glue/epoxy (or some other techique) to secure the power jack in position so it won't fall inside the case?
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Dec 12, 2008
I just got an Acer Extensa 5420-5687 and the hard drive is wiped. I have the restore disks but when I try to restore it I get a message that it can not find the storage device.
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Feb 2, 2008
I was wondering if it was possible. Are most of the drivers available for xp? If so, can you direct me to some links?
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Mar 26, 2009
I've switched from Vista to XP and searched this forum for the drivers and found that link:
[url]
However the XP drivers for the WiFi card doesn't work
I know it's a Broadcom 802.11g Does someone knows where to find them? In the "Device Manager" I have "Network Controller" with both a question and exclamation mark.
Also, I need to update the following drivers (XP):
IDE ATA/ATAPI controllers
- Standard Dual Channel PCI IDE controller
IEEE 1394 Bus host controllers
- OHCI Compliant 1394 Host Controller
ATI SMBus
(it's weird because I've installed the latest drivers directly from AMD/ATI's web site)
USB Host Controllers
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Apr 19, 2008
im looking for windows xp drivers for this model can any one help me out to find them not much info on the acer website
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Feb 14, 2009
I need to use an old GW Basic program on my Acer Extensa 5420 laptop. While I can run GW BAsic itself, problem arises when I try to invoke full screen mode within the program. I get an error message (on the Vista desktop, NOT from the Basic program) that says that this system does not support ful screen mode, and I have to cancel or ignore. If I remove the basic command to go to full screen, the program runs OK but in a small window that renders it basically useless. This same program runs fine on my older desktop with Windows XP. Is this a hardware limitation? Many (non-GW Basic) applications go to full screen no problem, like IE or Firefox, MS Office and so many more.
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Apr 29, 2009
I installed Windows XP 64 bit on my extensa 5420 and I've been finding it really hard to just access wireless LAN. I downloaded the drivers off of the website link in the other thread about extensa 5420. After installing those drivers, nothing happened because it couldn't detect my wireless adapter. The only network adapter detected is the 1394 net adapter. Under other devices (question signs next to them) are : Audio Device, Ethernet Controller, Mass Storage Controller, Modem Device on High Definition Audio Bus, Network Controller, SM Bus Controller.
How do I get LAN and wireless LAN to work? I love having windows xp 64 bit.
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May 5, 2009
I need to upgrade the graphics card on my Acer Extensa 5420 to something that is a lot more powerful then what the standard stock is. It is not even letting me play a game that was released in 2003 because the card is so bad. I am running on Vista and have 2GB or RAM, but am going to upgrade to 3 or 4 in the near future.
Also; my computer does not shut down, it goes in to stand by and dies on me. How can I shut it down? I have done all of the proper configuration so that it shuts down when it is told to... screenie provided as attachment
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Dec 26, 2008
I have an Acer Extensa 5420 and it came with Windows Vista (no recovery discs just 2 partitions with one recovery) which I wiped and installed Ubuntu onto. I went to install XP and the wireless card doesn't work.
I downloaded the driver from Acer's own site and it says that the card is ejected/not installed. I have no idea what to do and all acer is telling me to do is to redownload the same drivers and try again.
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Jan 1, 2010
I just got an acer extensa 5420 yesterday.
Graphics are supposedly at radeon HD 2400 XT, with 256megs of dedicated vram and the option to use regular ram as hypermemory.
My problem is, whats the deal with the clock speeds?
This screen shot should explain everything....Clock speeds are half of what they should be.
[url]
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Sep 15, 2014
I have upgraded the OS to Win 7 Home Premium, 32 bit, and had the hard drive upgraded to a 320 GB SATA drive. The system will boot flawlessly with the SATA drive installed, it will not boot with the 500Gb Samsung 840 EVO SSD drive installed.
When the power button is pressed the power light lights up, the hard drive activity light lights up, the CPU cooling fan comes on, the DVD drive light comes on and you hear a couple of clicks then it turns off.
Is there a special setting in BIOS that needs to be made or is this notebook simply unable to use an internal SSD drive?
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Nov 6, 2008
I bought an Acer Extensa 5420-5038 today, it cames with Vista Home 32 bits english version. As I am a brazilian, i formated it and instaled Vista Ultimate 64 bits Portugues version. The problem is, after the instalation, the wireless dont work anymore.
The light that usually flickes over it doesl not turn on, and it appears as an unknown network device on my hardware manager.
I've tried Atheros and Broadcom drivers from acer site but they didnt work and it told me the driver won't be installed because the appropriate card isn't installed....
In other words, it's telling me I dn't have an Atheros/Broadcom wireless card, but with the original instalatio of Vista it WAS working perfectly.
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Nov 5, 2008
In an Extensa 5420 the hard drive was formatted as EISA instead of NTFS. Is there a way to change it to NTFS without destroying what is on the drive? It is running okay, is there a disadvantage leaving it as EISA?
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Jan 5, 2009
formatted C installed XP Pro and all Acer drivers, worked fine for a week, now when I try to boot it only comes on for a short time with no start up screen showing, shuts off on AC or DC
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Feb 12, 2015
With power supply plugged in and battery secure, cannot power up. Tried the removal of power and holding on/off button down for 30 seconds but didn't work.
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Jan 15, 2009
I was using my laptop one day (I was on Hotmail) and it just ground to a halt. I waited for about 45 mins but still nothing so I unplugged it and removed the battery. I recognise this may have not been the best way to deal with the problem. After that, I switched back on and it seemed to be booting up fine. After apparently loading and being ready to use, although the mouse/cursor would move around OK, it would not react when I tried to select something. It would occasionally put up the eggtimer as though something was happening but nothing ever did. Eventually it just goes black. I've tried alt, ctrl and delete as that's about as far as my technical knowledge goes but it didn't do anything.
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Aug 28, 2009
I don't know what happened, but my laptop's not working.
I was using my laptop as a desktop computer (no battery) when I accidentally switched the switch off. After switching it on, I tried to turn on my laptop and the first thing I noticed was the blank screen. Then the power turned off, and then turned on again. The fan is working, but nothing else is. I don't hear or notice any processing, so I'm pretty sure nothing's working right except for the fan and the lights indicating that it's on.
I tried to reset the laptop by disconnecting it from power and then turning it back on after 30 seconds - but no luck.
I have an Extensa 4230 by the way.
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Oct 8, 2008
I'm having major trouble with my laptop (an Acer Aspire 3660) which is about 2 years old now. I don't know if there is a problem with the internal power socket or something else, but sometimes when it is plugged it just won't run off the mains or charge the battery. Sometimes I can get it to charge up, seemingly by rotating the power cord cable but at other times it will randomly go to battery even though absolutely nothing has moved, and sometimes it will go to battery power with the slightest little nudge. I don't think this could be related to the battery as the battery seems to work fine (although it does drain quickly I guess it's pretty old in laptop terms). Has anyone else had this problem or have any suggestions? I bought a new power cable (completely new including power pack and the plug end) but the problem still happens.
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Jan 22, 2009
I own a Acer Aspire 8930g which I bought at the end of November 08.
Ive been having power problems, Id be playing a game or just browsing the web, and the machine just switches off.
Upon booting up again and logging into windows I notice the battery is completely flat, and is charging at 1%
The laptop is ALWAYS plugged in.
It seems to run down the battery if the computer is put into sleep mode, even though the power is plugged in, and also, I think, cant be 100% but seems to drain the battery even when fully shut down with the power plugged in.
Strrange problems and is really annoying as you would imagine if your in the middle of a good game or halfway through a good movie.
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May 27, 2010
I was having issues with my laptop(keyboard stopped working, mouse jerky, trouble booting), and after a lot of research found that a common acer problem is that the bios is the wrong version, and that it needs to be upgraded. so i downloaded a bios upgrade off of the acer website and ran it.
now my computer will not boot up, pressing the power button does nothing, it doesn't even light up.
i'm assuming that it was a bad bios flash, and i'm wondering if there's anything i can do to fix it.
my computer is an acer aspire timeline 5810tz-4657, 320 gb ram, intel pentium processor, 3 gb ram. i had windows vista and ubuntu v 10.04 installed on it prior to the bios flash.
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Dec 12, 2008
Plus the the Sound Manager is saying no Audio Output Device is installed AND all of a sudden ATI is saying I have to install new drivers but with no keyboard I cannot find the "display manager".
The only possible thing I can think of is that I added SW for a Sprint aircard right before all this happened bu that couldn't possibly be the cause of the problems could it?
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Nov 9, 2014
I currently have a Acer Aspire V3 Laptop that runs on the most current version of Windows 8. Ran perfectly fine last night without any kind of problems. Went to get on it this morning and the power button won't respond. When it is plugged in, the LED light shows that it's charging, but when I try to turn it on, the power button doesn't respond. Every few presses, the power button lights up for a split second, then turns off. The screen never responds to the power button being on for a split second.
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Oct 21, 2014
After replacing the fan, I have a power up issue with the laptop. Basically, the laptop will only power on with the power cable disconnected at the motherboard. It was by mistake that after the fan was replaced and everything was put back together, that I noticed that the battery was not charging.
I then reopened the machine and reconnected the power cable to the motherboard and nothing - no power.
When plugging in the power source with the battery in place, the LED adjacent to the power socket lights up WHITE then stays ORANGE and will not power up. No other lights, no fan noise, nothing.
If I remove the battery, the LED adjacent to the power socket lights up WHITE and stays white however will not power up either. Same agin, no other LEDs, not fan noise, nothing.
I have now opened the machine back up and disconnected the power from the motherboard. Put it all back together and the laptop powers up as normal with the battery and it works fine. (Well until the battery runs out anyway).
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Nov 14, 2014
My battery on my acer draws power at times when my laptop is plugged in it will work ok then the on and off button will start to blink It will go into hibernation when plugged in when the battery gets to low....
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