Acer :: Doesn't Have Telephone Support? Should I Buy An Aspire AS5535-5452
Aug 1, 2009
I'm thinking of buying an Acer Aspire AS5535-5452, but now I'm having second thoughts because I just checked their support offerings -- am I correct that they don't have telephone support? I agree that most phone support is not very good, but I've been helped before by other laptop makers when I had quick, relatively simple questions.
How can Acer not offer phone support and be competitive. People expect phone support for computers.
That aside, what do you think of the Acer Aspire AS5535-5452 for $450 ??
Specifications
Display Type: WXGA CineCrystal TFT LCD
Screen Size: 15.6"
Maximum Resolution: 1366 x 768
Memory Type: DDR2....................
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Nov 19, 2014
I’ve just purchased an Acer Aspire E3 112 that came with Windows 8.1 with Bing. I have a good bootable USB stick with 14.04 on it, from which I have installed several times on different machines. Here’s what I did:
Created unallocated space on the HDD within Windows
Booted from the USB
Clicked on "Install"
Chose "Something else" in the next dialog
Created a / partition, a "Home" partition and a Swap area.
Clicked on "Install"
The install went just like any other install that I’ve done over the last few years. When it finished, I clicked on the "Restart" button. The machine restarts, and goes straight into Windows. No sign of the Ubuntu install at all.
If I examine the HDD in Disk management within Windows, there are no formatted partitions in the unallocated space at all. (I’ve tried the same procedure both with Ubuntu 14.04 and Xubuntu 14.10 - both had the same result). Windows 8.1 with Bing is no different at all to “normal” Windows 8.1 ....
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Dec 29, 2008
does the acer aspire 5583 support 5.1 audio output? ( realtek hd audio)
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Jun 20, 2013
i have Thinkpad e335, BIOS ver. 1.70. I Read, that e335 doesn't support mSATA drive. In BIOS i can choose bootable device: HDD0 - 500GB HDD or HDD1 - empty. What is HDD1? Can i use HDD1 for mSATA drive?
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Nov 8, 2014
The maximum resolution available on my new Aspire V5-573PG-7400 is 1366x768. It was advertised to support full HD resolution of 1920x1080. How can I fix this?
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Nov 5, 2013
After I reinstalled windows 7 I can't recover factory settings and drivers (going threw F11 as mention in many support sites). Also I can't download Wifi (wirelees lan driver). It shows that it can't be done on this computer becouse it doens't support this operating system or that it doesn't have wife device at all. I downloaded Lan driver from support and it works, but its diffrent story with wifi. Driver genius can't find it either. Also tried using rescue and restore, but it doesn't find any back up's. Even do there still a partition LENOVO_RECOVERY. So I need to know that I am doing wrong, did installed wrong OS(even do I tried two diffrent setups) or I just do something wrong then I try to restore fatory settings or I just f.
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Sep 2, 2014
I have bought a new Acer Aspire V5 573G without a system software. Now I want to install Windows 7 home premium 64bit on it but it doesn't work. First of all: Is it generally possible to do this? I tried to install it in the recovery mode but there was an error (something with the GPT Partition) so I switched the Mode to UEFI. I have read in other message boards that I have to switch to UEFI csm (compatibility support mode) but I can't find it.
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Dec 12, 2014
The processor & video does. Is it possible to replace the network card with one that does?
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Nov 23, 2014
I'd like to install a SSD that supports 6gb/s data transfer rate, but does this laptop support it?
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Sep 18, 2014
I found an older Aspire V5-572P-9655 on clearence and I'd like to know the maximum amount of ram that this computer can support.
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Oct 9, 2014
my Acer Aspire R7 dosn't have an Operating System. I was wondering if there is a way to get one on it. If there is, is it easy?
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Nov 10, 2008
After I turn on the power, the harddisk led doesn't turn on, just the CAP and NUM led flash once. The screen doesn't turn on, even the Acer logo doesn't appear. I can hear something is turning inside the notebook, but it's definitely not the harddisk.
I wonder if I had pressed some wrong buttons, and disable the notebook.
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Nov 16, 2014
I want to connect my acer aspire E1 572 6870 having intel HD 4400 graphics to a QNIX Q2710 1440p monitor(yet to buy). The monitor supports 2560x1440p through HDMI 1.4V. Will my laptop be able to output this resolution via hdmi?
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Dec 10, 2008
My 1 year old Acer Aspire 9920 suddenly stopped working yesterday for no particular reason. It seems dead.
When I turn it on, the lights go on as they should but the screen doesn't at all. Then it just does nothing anymore.
I tried using an external monitor, the screen still doesn't turn on.
I also tried starting from a cd but it seems as if the notebook doesn't get into the POST far enough to do so.
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Feb 18, 2015
I've just purshased a new Acer Aspire E5-771 (IGP, not Nvidia).
When I get into deep sleep, it can wake-up normally. I mean that after pressing power button and booting Windows, it comes back to my opened session.
But wen I get in simple sleep (close the lid or press Alt+F4), it cannot wake up. Let me be precise. Wen it is in simple sleep, the orange LED is blinking. If I open the lid, nothing happens. If I press a keystroke, the LED becomes quickly blue and then switches off (1/10 second). No noise, no image. Nothing else happen. I have to press power button to switch on the computer, but I lose my session and have to boot all of Windows.
It does this from the beginning, even with my updated drivers and with the last 1.15 BIOS.
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Oct 13, 2014
I just bought a brand new Acer R7-572-6805. When I press power button nothing happens if AC adapter is not plugged in. I would expect laptop to start/boot because the battery inside is brand new and fully charged.
Also, I'm worried that nothing happens when I press for 4-10 seconds a battery-reset button on the bottom of the laptop in a small hole in the middle (I use paperclip).
1. Update BIOS to the newest version 2.04. Note: during flashing new BIOS version the orange LED didn't blink but shined!
2. Tightened all screws on a casing.
3. Replaced a charger.
4. Pressed batter-reset button.
5. Pressed power button for more than 10 seconds while AC adapter was plugged in, was not plugged in and when battery was not plugged in too.
4. Reinserted battery many times.
5. Checked voltage of a battery. Two cells showed 3.11V and the other two cells showed 3.81V. I manually charged the first 2 to 3.78 so that all 4 cells have similar voltage. The proper voltage makes me think that the battery is fully charged.
Other observations:
1. When AC adapter is plugged in then the orange LED is blinking (it seems to indicate that the battery is low) after approximately 6 seconds from pressing power button, i.e. from start. It doesn't change if I go to BIOS or go on with Windows boot.
2. When battery detached then the orange LED does not shine at all.
3. When AC adapter is plugged in then laptop starts.
4. Windows 8.1 is installed. The first time I used the laptop I plugged AC adapter in, powered on the laptop and went on with the installation.
5. Wall AC outlet provide 230V in my country (in contrast to 110V in US, but it shouldn't matter becuase the charger is capable of working in both systems according to its specification).
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Nov 26, 2014
I'm considering buying a laptop, but when I look at the specifications for the Aspire ES1-111M-C0FQ at [URL], it appears to have no hard disk or SSD.
How does it run Windows 8.1 in only 2GB of memory with no hard disk? How were tyou able to run it without a disk?
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Sep 2, 2014
is i got a new Aspire E3-111 that has 2GB of ram, and i want to put one of my 4GB ram stick into my laptop but it doesnt work, the ram is the same type but it doesnt work. also the laptop freezes up when i play ME3 for more then 1 hour and i have to do a hard restart... i also made a video showing whats going on
[URL]
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Jan 31, 2009
My Acer laptop died on me sometime last year, I tried to fix it, had somebody who is more techie than me look at it and we couldn't fix it. He managed to get all the data off but couldn't get it to boot up.
My brother recently had a similar problem with his desktop computer so he told me to put an XP disc in and change the BIOS so it booted from the CD ROM.
I have done this and it wont boot. It doesn't seem to recognise there is a disc in there.
When it loads, the Windows XP screen comes on, then a blue screen flashes up, can't read what it says as it doesn't stay on long enough, then the Acer screen comes up then the screen asking if you want to start up in safe mode etc comes up, if I select start as normal or from last know good configuration, it just keeps looping but if I select safe mode, a huge list of drivers comes up then it turns itself off.
I have tried to do the built in recovery but it doesn't work, just stays on please wait for hours.
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Oct 13, 2014
MY left shift key only work for certain keys but my right shift key doesn't work at all, i tried OSK and when i click the shift and press the key to shift its ok but when i press my right shift doesnt work
left shift key working keys
~!@#$%&)_+
QWERTYUIOP{}
AFJKL:"
ZXCVBN<>?
cannot capitalize msdgh
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Dec 22, 2014
I have acer aspire E15-511 with windows 8.1. F2 doesn't show at startup, ro the acronis F11 key. How to get form acer and acronis but no dice.
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Dec 15, 2014
I have also already tried turning off and on again the "turn off mouse pad" button that the computer has. And it's only sometimes when I boot up the computer it won't responed, then I have to turn it off and turn it back on again in order for it to work.
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Nov 4, 2014
Just bought an Aspire ES1-511. Not my first Windows 8.1 laptop, but my first with UEIF firmware.
I've been trying to boot Driveimage from CD to do an offline backup, and guess what, it wouldnt recognise the CD as bootable. Fixed that by setting the boot type to "Legacy" in the BIOS and it boots fine.
My problem is that the mouse doesnt work after booting from the CD. Watching the behaviour of the mouse, it powers up when I press the power button, but powers off immediately the POST completes.
If booting Windows from the HD, power to USB is restored as soon as windows loads to the lock screen.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Oct 9, 2014
The Fn+F3 combination on my Acer Aspire One D270 doesn't work. I have wireless internet but the Wi-Fi led is red and I can't turn it on and off. Also the combination Fn+left/right arrow which makes the screen dimmer or brighter doesn't work either. One more thing: does this model have a bluetooth device? I should mention that the OS is Windows 7 Ultimate 32-bit.
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Feb 26, 2015
My wife's Aspire One 725 went down a couple of months ago with a bad hard drive. Of course, I hadn't maed a recovery USB. I finally ordered one from the Store, and tried it out tonight. I set the boot order to USB HDD, and, well, nothing happens! First, I see a cursor in the top left corner, and then I see the little circle of balls wait indicator, but i never get any other screen! Could I have a bad USB media from ACER?
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Jan 6, 2015
I have a Acer Asipre 774-6656 WIndows 8.1 64 bit notebook. The audio output jack on left side does not work.
I have done the troubleshooting in windows for sound problem - no luck.
I don't see a realtek sound card listed in device manager and I believe it is in the original specs for this notebook.
I get sound from the notebook speakers.
Have gone to control panel sounds and tried all the available adn even have disabled and disconnected devises noted to show.
I have tried a couple of speakers in the output jack tha twork on other notebooks - not the external speaker.
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Dec 27, 2014
My aspire v3 laptop doesn't recognize a 2560x1440 monitor I connect to it - it only gives me the best option as 1920x1080. I've down loaded the latest AMD Radeon hd 7660g drivers but it still won't work.
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Dec 8, 2014
I got an Acer Aspire E 14 laptop unit. It's 4 days old with me. And I noticed when it gets in a low battery status, it doesn't give any notifications at all, even though the notification settings were turned on.
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Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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