Dell :: E6500 Fingerprint
Apr 24, 2009
I have recenltly bought a e6500 everything was fine till I tried to install windows vista 32 bit again . The boardcom USH w/touch sensor was not installed in my former OS and I didn't have boardcom TMP neither .
But my fingerprint worked fine .
Then I reinstalled the windows and installed the latest drivers in order . I also updated the firmware but none of those helped me solve this problem .
When I try to enroll my finger print I get : "Device opened" and when I choose my thumb as an enrolling finger I get "an error occurred during enrollment please re-enroll"
Is there any thing that I can do ?
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Oct 31, 2008
I recently purchased a Latitude E6500 with fingerprint reader. I was so impressed with the Studio15 that I had. Here is the problem the software with the E6500 doesn't let you login on websites or programs, like the Studio did.
When contacted Dell they stated that it will only work with Vista. My E6500
came preloaded with XP Pro. So I bit the bullet and downgraded to Vista.
Guess what still no use except to log into windows. Wave software SUCKS!
Does any one know of software that will work in XP with the Latitude?
Digitalpersona does not have a XP version yet. Yet on my Studio I converted to XP and it worked. Anyone have a link to the fingerprint software on the Studio?
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Nov 9, 2008
When I ordered my E6400, it said on the Dell configuration pages that it would have a UPEK fingerprint reader. I am quite sure I got another fingerprint reader since it says "Broadcom USH CV w/Fingerprint Swipe Sensor" in Device Manager. When I look closely at the quotes I got from the Dell sales guy it doesn't say UPEK anywhere on the E6400 quote but it does say UPEK on the E6500 quote.
Does the E6500 have the same (non-UPEK) fingerprint reader?
Is it possible to get the E6400 with a UPEK fingerprint reader?
I would like to have a laptop with the UPEK fingerprint reader since I ordered a Dell USB UPEK fingerprint reader with my laptop that I intend to use when the computer is in the docking station. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot.
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Feb 7, 2010
I got my Latitude E6500 a few days ago, I'm happy with it (except the lagging ALPS touchpad) but I have a problem with the fingerprint reader (Broadcom USH w/Swipe sensor).
The fingerprint reader is connected and does respond, but the ControlPoint software throws an error if I try to enroll my fingerprint (the error doesn't show up if I don't touch the sensor). If I reboot, the "Broadcom USH w/swipe sensor" is replaced by "Broadcom USH w/o swipe sensor" in the device manager. The swipe sensor is detected again after a complete shutdown.
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Sep 8, 2009
Got a new E6500 last week, and I love it! I got the audio crackling to go away, though there are minor latency spikes every couple minutes,
that however don't affect the audio/video. The screen is wonderful, the keyboard, everything.
But one thing that bugs me is that when the fan starts going it will never stop. According to HWMonitor, my processor (P8800) can be at 29-30 deg C (right above ambient!) and the Nvidia card at 43 deg C and it won't stop! It's extremely annoying
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Sep 29, 2008
I managed to buy a E6500 through a special promo at my university. Although I wanted an integrated graphic card (I'm not going to do *any* gaming so the nvidea cards are completely useless for me, right?), the promotion was limited to the nvidia 160.
Now what do I see upon receipt, they screwed up at dell: they delivered a notebook with the intel graphic card and no bluetooth. I've noticed them and they'll replace the notebook. Now I was thinking if I would be able to make a deal with Dell: send me the BT card that I'll install myself and some compensation for the missing graphic card (which I actually didn't want anyway).
Would I be able to pull off something like that, and what 'compensation' would you try to get (I already have max RAM, extra 6 cell battery, mouse, ...)
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Jan 19, 2009
I'm planning on getting an E6500 with the 64GB SSD (performance option - I assume this is the Samsung SLC version).
It's my understanding that SSD's run a lot hotter ( since they are solid state chips) than a corresponding conventional HDD.
I would also think that they would consume less power than the conventional HDD, but what about the additional heat causing the fan to come on more often and/or at higher speeds? Would this negate the power savings?
Any comments would be appreciated. Also, FWIW I will be sticking with the Intel 4500MHD integrated graphics.
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Jan 4, 2009
I just play a few games here and there and I am seeing my system slow WAY down when even just doing light gaming. Is anyone else having these issues? I have the NVS 160 and the T9600 and even playing games like Command and Conquer Generals Zero hour which is a game that is several years old, I have to play it at 1024*768 with details turn down to min just to get the game not to spit and get jumpy. Its like it freezes every 2 seconds for a half sec or so..
I have speedfan monitoring temps for CPU and GPU and both are well within normal ranges, infact the fan is not even turning much past 4000 RPM and GPU getting no hotter then 64C at MAX..
Any ideas or experiences would be greatly appreciated. I just feel that the NVS 160 should be able to play a 3 year old game MUCH better then it is...
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Sep 14, 2009
I took pictures of a refurb E6500 I got from the outlet (Regal Red) and my new E6500 (black).
They appear to have different heatsinks, with the new one having a larger one
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Sep 18, 2008
I've been wavering back and forth between the T500 & E6500 for the past few weeks, but been pretty satisfied with our past Dell fleet and their service.
Up to Monday I was pretty much set on the E6500's, but I'm starting to see more and more threads about troublesome issues on the E-series. Things that would certainly bother me and my team.
Maybe we can keep track of all the issues and hopefully resolutions to them on this thread.
Here's what I've compiled so far:
Let me know what else to add.
1. Poor quality WXGA+ LED screens
Disappointed with LED LCD in E6400
E6400 vs. XPS M1330 LED Screens
2. Drifting Trackpad / Lack of proper sensitivity adjustments
E6500 TrackPoint drifting badly
3. Keyboard issues
E6500 TrackPoint drifting badly
4. DVD burner problems
Latitude E-Series DVD Burner troubles
5. Crackling/poor audio
e6500 crackling audio
6. Random lockups
http://www.dellcommunity.com/support...read.id=289406
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Jan 29, 2009
I just got my dell Outlet e6500 today and I have a few questions/issues that you may be able to help me with:
1) when I opened it up, there's a small piece of plastic broken off the right side of the laptop (the piece is actually in the plastic bag that the laptop was in, so I assume it broke in shipping?).
If you look at the picture to which I've linked below from the review on this site (not actually my own picture),
it's the piece just to the immediate left of the wireless switch, along the bottom of the side, about 1 inch long (some kind of bay or card reader).....
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May 18, 2009
I am in the process of ordering a new e6500. I have been reading through the forum for the last week and I came to the following configuration but would like to clarify a couple of questions.
Just an idea of what laptops I have, I am using Latitude D610, Latitude D620, Thinkpad T60. This might give you an idea of what I am used to. I find T60 is the best overall, D620 very mobile but slow, D610 ok and stable.
Here is what I am thinking for the e6500.
Latitude E6500 Intel® Core™ 2 Duo P8600 (2.40GHz, 3M L2 Cache, 1066MHz FSB)
Operating Systems Genuine Windows Vista Business Bonus-Windows XP Professional downgrade
Memory 4.0GB, DDR2-800 SDRAM, 2 DIMMS
Internal Keyboard Internal English Backlit Keyboard
Intel® Graphics Media Accelerator 4500MHD
250GB Hard Drive, 7200RPM with Free Fall Sensor
No Fingerprint Reader
15.4” UltraSharp™ Wide WXGA+ (1440x900) LED Display-Brushed Metal Black
Dell Wireless® 370 Bluetooth Module
Modem Internal 56K Modem
8X DVD+/-RW w/Roxio and Cyberlink Power DVD™
Camera / Microphone Integrated Webcam with digital microphone
Intel® WiFi Link 5300 802.11a/g/n Draft Mini Card
Intel vPro™ Technology’s advanced mgmt features are Off for future use
This machine will be used mainly for the Internet and not so demanding applications.
Now,
1) What do you think overall? Any issues to watch for?
2) Should I go for the WUXGA? I have been reading about the small font but was not sure. My T60 is set to 1280x800
3) I read about HDD noise, should I downgrade to 5400 or maybe upgrade to SSD?
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Mar 21, 2009
I saw that the contrast ratio of the E6500 screen is something like 650 as is the Studio 15 's 1440x900 screen.
Is there a general consensus that these are superior to the 14.1" LED screens? I am led to believe that the T400 and E6400 are using the same Samsung/LG LED screens. I have seen the T400 and sent it right back b/c I got a Samsung screen that looked like milk. It was bad.
Is there a lottery to the Studio 15 and E6500 or will any LG or Samsung or AUO or Chi-Mei panel do? Are you guys pretty much happy with these screens? The notebook check or notebook journal numerical evaluation would put these screens on par with macbook pro, at half the price.
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Nov 23, 2008
The E6500 I'm using has the P9500 (2.53 ghz, 6mb cache), Nvidia 160M, 2gb RAM, and 80gb 7200RPM HD. When I try to play a 1080P trailer from Apple's site, the thing doesn't seem like it can handle it. It's not smooth at all. I let it DL all the way too, so it's not a buffering issue or anything.
I was planning to use this on a 1920x1200 display, but if it can't even play the 1080p trailer properly...
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Sep 7, 2009
Well I'm pretty much sold on either the e6400 or e6500 as a basic CAD electrical engineering laptop for college.
After reading a lot of reviews about weight, battery life, heat and screens. I wanted get some opinions.
I am for sure getting the quadro 160m for rendering and probably the p8600 since it's plenty fast and will consume less battery life and produce less heat.
I'm not sure whether to get the 14 or 15" model because of the size and heat and battery life.
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Aug 23, 2009
I have a Lattitude E6500 with an intel 5300 (AGN) wireless card which has 'N' connectivity. I also have a netgear DG834N which is also draft 'N'.
Both should work on N out of the box, but for some reason I only ever seem to have 54mps connection from the connection manager popup bubble
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Oct 2, 2008
Since my good old 15" notebook (from summer 2003) died in the beginning of the year, I was looking for a replacement and soon came across the E-series leak. I was immediately impressed by the sleek look and the nice set of features, but I couldn't decide on a certain configuration until now. The result was spending almost 9 months with my old Pentium 3 desktop and its 17" CRT - not exactly the finest web experience you can imagine. This desktop will soon be replaced by a budget gaming system, but I'm sure it will still play a secondary role. Became too accustomed to solely using a notebook, I guess
I should first introduce myself a little bit and talk about what I'll do with this machine. I've just finished school and I'm beginning to study Computer Science at a nearby university this week - staying at home and commuting every day with the notebook in my backpack. Its main purpose will be nothing special, the usual word processing and internet stuff, but also coding and anything else I'll do for university. I still have to try out if it's necessary to take notes on it during part of the lectures, but I think the battery life of the 6-cell should be sufficient. If not, I might just buy a second 6-cell, which doesn't cost much more than upgrading to the 9-cell battery and is more flexible in my opinion.
Here are the parts I've almost decided on, while I'm free for your suggestions:
- P8400 processor
- Vista Business (unsure if I should get Home Basic, it will be secondary besides Linux anyway)
- 2 GB of RAM
- Intel X4500 graphics (keeps cool, saves power, and runs fine with Linux)
- WXGA+ LED display with webcam (WSXGA+ would have pushed me towards 15,4")
- DVD burner (don't need it much, but still hope the firmware issues get sorted out)
- Intel Wifi Link 5100 (good Linux support in the future, but won't pay EUR 45 more for the 5300)
- Bluetooth (standard except for the absolute budget class, isn't it?)
- Backlit keyboard (pure gimmick, but might be nice for those nightly sessions )
- NO fingerprint reader
- 6-cell battery
- 3 years NBD service and nothing else
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Nov 8, 2008
i want to buy a laptop for desktop replacement, i have long and hard works i found DELL Latitude perfect for me.
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Dec 10, 2009
I need to make the outlook of the M4400 looks similar to E6500. Is the front cover of LCD exchangable between these 2 laptops?
Sounds stupid but I cannot let certain people know that I am having M4400.
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Mar 16, 2010
I have an E6500 with a T9400 CPU (Core 2 Duo, 2.53 GHz, 1066MHz FSB).
I would like to upgrade it to a CPU that is either a quad core or dual core with hyper-threading. The only CPU I can see that is even a possibility is the QX9300 (Core 2 Extreme, 2.53 GHz, 1066MHz FSB)..
The CPU I have is listed by Intel as supporting BGA479 and PGA478 sockets. But, I don't know which my motherboard has...
The QX9300 is only listed to support PGA478 sockets.
Reading on here, it seems like even if I am able to upgrade, I might be opening myself up to heat problems... ..
OTOH, I also read that the the E6500 is identical to the M4400 except for the lid. And the M4400 is available with the QX9300 CPU...
So, can anybody tell me if I can replace my CPU with the QX9300? If so, would it require anything more than just buying the new CPU?..
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Nov 27, 2009
From what I've read, it *should* work, but the computer does not recognize a 32GB SDHC card that reads fine on other computers and my PDA.
I've installed the latest driver available from Dell and the XP hotfix, restarted the computer, but whenever I try, I get a "device cannot start" error in the device manager.
A regular 2GB SD card reads fine.
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Mar 25, 2009
I am looking around for a replacement for my 4 year old Precision M70. It has it is well-built, has a fantastic keyboard, lovely 15.4" WUXGA screen, and strong (for then) but power-hungry gpu. The obvious replacement would be the Precision M4400, but in Australia the WUXGA screen is only available on the lower-gpu'd version the Latitude E6500. I don't really need an awesome gpu anymore, but do want a quiet machine, a great keyboard, good build and WUXGA. I have read so many unfavourable reviews of the E6500 that I am now considering the Lenovo W500. Can anyone comment or help me choose between the E6500 and the W500?
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Jun 16, 2009
So I'm all set to buy a Latitude E6500, I'm just trying to save as much money as possible. Depending on whether I go through the small business or home office or whatever section on the Dell website..................
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Jul 1, 2009
A friend of mine has a new Latitude E6500 and wanted to put a 500 GB drive in instead of the 160 GB it came with. So I used DriveImage XML to copy drive-to-drive the Dell-installed drive to the new 500 GB.
When I try to boot off the 500 GB drive, the machine simply stops at the Intel RAID controller screen. I tried AHCI and IIRT modes in the BIOS and resetting the BIOS to optimized, but nothing helped; I always got that same result.
I have also already tried imaging the drive twice: once before the initial boot-up and once after I installed some programs. Both times, it simply stops at the Intel screen after POST.
The BIOS does recognize the drive and its full capacity, BTW, and I updated to the latest BIOS, too.
Should I be doing something differently? I really don't want to have to spend the time installing XP and programs from scratch and I prefer to have him use the Dell image and have the diagnostics partition available, too.
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Apr 20, 2010
I want to install windows7 64 too but my question is should I full format my H.D.D to successfully instalation or it's not depend on it
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Mar 15, 2009
So I've been pouring over this and other notebook forum and review sites for a few weeks now, trying to decide on a laptop to buy. And I think I'm pretty sure about the E6500.
Just as some background, I'm mostly a desktop kind of person and I build my own, so I'm used to picking out each component and getting exactly the ones I want. So this picking a package thing is a little frustrating.
The main purpose of this laptop will be to edit photos using Adobe Lightroom and Photoshop. I'll probably use it for web browsing and watching movies on the go, too, but those are incidental and would be fine with most laptops anyway. I do not play computer games, so I'm mainly interested in performance with editing photos. I don't see any reason to need more than an integrated graphics card for photo editing, but correct me if I'm wrong here. It would also be important that the laptop be fairly durable and have a respectable battery .....
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Feb 13, 2009
How do you disable it from the software? Is disabling the service for it the only way?
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Feb 9, 2009
I talked to a nice gentleman from Dell on Friday and am going to "seal the deal". I decided against an Outlet model to avoid any potential problems and my Mom, who is the one really buying it agrees.
The Dell rep recommended the standard Dell 1510 a/g/n card. He said the Intel wasn't really going to give me better performance just cost more for the Intel name.
I did notice the Intel 5300 has more data throughput. In real world, does it make much of a difference? I don't think the laptop will be used to watch streaming video or gaming over the WiFi connection, but what would be a reason to pay the extra for the Intel 5300 over the Dell 1510?
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May 5, 2009
Who makes the touchpad for the E6500?
Alps, Synaptics, or someone else?
The Driver/Downloads page doesn't say.
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Jan 23, 2009
I just purchased an E-6500 and am considering buying a port replicator that i can use to hook up my external hard drive, monitor, keyboard, mouse, and printer.
I am looking for the cheapest replicator that takes up the least amount of space since space is limited right now. I have a few questions:
1) I can't figure out from Dell's website which port replicator meets my needs. Can anyone point me to the right model that is the best bang for my buck,
meeting basic needs mentioned above (a generic option is fine too--doesn't have to be Dell as long as it works)
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