Dell Inspiron 15R-5521 :: System Protection Settings Following USB Factory Recovery

Mar 12, 2013

I have an annoying problem with a Dell 15R-5521 Windows 8 laptop. I tried to do a factory image system recovery via the pre-installed "Dell Backup and Recovery" application. It indicated that the machine would be restarted, however it simply booted back into Windows, as per a normal reboot. I tried this several times, with the same result each time.

I had previously created recovery media on a 16GB USB flash drive, so booted it from this instead. I chose the "Factory Recovery - Deletes data & resets all partitions" option. The process completed successfully, and everything appeared to be fine, however when I looked at the System Protection tab I saw the following.

Protection Settings Available Drives    Protection OS (C:) (System) Off?Volume{da47ae8b-20ce-4f8a-8... OffOC (C:) (Missing) On

I've Googled but I can't find anything about this anywhere.

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