Dell Inspiron 7520 :: System Has Rebooted Without Cleanly Shutting Down First
Jan 27, 2013
I have a new Dell Inspiron 15R SE (7520) with Windows 8 having issues shutting down and waking up from sleep.
When I go to the Charms bar -> Click settings -> Power -> Shutdown , the laptop seems to start the shutdown process , the screen turns off but it seems to stay on (Power button, activity leds on). No matter how much time I wait it will not shutdown and I have to long-press the Power button to do a hard shutdown.
In the Windows Event Viewer I see the following Critical Error:
Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Same problem when I close the lid, the computer will not come back from Sleep.
Strangely enough, I created a shortcut button on my desktop for faster shutdown that works perfectly: C:WindowsSystem32shutdown.exe /s /t 0
I wanted to check here before I did a re-install as most of the information I have found on Google people just seem to end up fixing it re-installing.
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Mar 13, 2013
What size USB flash drive would I need to create system recovery disc for dell 15R Special Edition(7520).
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Mar 2, 2012
Yesterday, I saw on the Lenovo System Update app, that I had couple critical and optional updates. These were the updates:
WER Patch
Lenovo Comm Utility
Lenovo Power Management Driver
ThinkPad Power Manager
Intel WLAN Driver
BIOS 2.60.1.14
There were couple updates on the Windows Side. I ran all of them in one session so I can't really say if windows messed up something or the System Update is responsible but since yesterday I can no longer shutdown my x230t i7 Win 7 Pro. I closes the desktop and then it gets to the screen where you'll see a spinning wheel and the words "Shutting Down":
But it will hang there forever and never actually shuts down. I have to press and hold down power button to shutdown.
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Jul 9, 2012
New inspiron 14z. It seems that the fan is very noisy almost all the time the computer is on. It gets louder and softer according to what programs are open, but it's never really quiet.The real fun starts, however, once she opens a graphics-intensive program . The computer gets so hot it's hard to touch it, and after a while it'll just shut down itself without any warning.Is this a common issue with the Inspiron 14z? What should we do?
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Apr 30, 2013
my laptop keeps on shutting down itself after 10 mins.
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Apr 4, 2013
I have replaced mother board and LCD of my Inspiron N5010. After replacement, it started to shut down constantly, usually 5-10 min after start up. I have run diagnostics, it showed error 2000-0413 (LCD cable not detected), but could not finish all diagnostic process, cause it shut down again during CPU memory test.
Is it possible that because of this error computer shut downs then working or it is two separated problems? Can it be that only cable connector causing error or it is a defect of new mother board?
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Nov 17, 2014
My laptop will randomly turn off. I don't think that it is overheating because sometimes it just shuts off like 1 minutes after i turn it on. I don't feel any heat coming from the fan or anything. When it turns off it doesn't go through the shutdown process it just turns off. Iv'e tried a factory reset and a complete virus/malware scan.
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Nov 10, 2014
new dell inspion 3421 running windows 7,64 bit. my laptop does not shut down completely. When I shut it down, it logs off screen goes black and still the fan is running and the front power light LED is on. I have to long press to power button to completely turn it off.
The same happens even in case I out the laptop to sleep or hibernate.
Model - Dell Inspiron 3421
OS - Windows 7, 64 bit
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Mar 26, 2013
I have a problem with my 15R. It shuts down "for no reason". Right now it takes him up to 20 s to shut down so there's no time for any diagnostic software:
it shutdown in BIOS too
it shutdown with battery only and AC only
it shutdown with HDD, CD, SD card reader, WIFI... and everything else that was unpluggable
it DOES NOT shutdown without RAM
it shutdown with any combination of my 2 RAM DIMMs
after a long break it needs ~20 s to shutdown, 10 after a short break
I suspect it's a thermistor as the fan makes a lot of noise even in BIOS. So my question is - what could be the problem and where are 15R thermistors located so I could check if they are fine.
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Jan 18, 2015
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. The computer will shut off when not connected to AC power randomly. Sometimes it will last 10 minutes, other time 40. What's odd the is computer reads anywhere from 50% - 85% battery life left.
I'm certain it's not overheating because it doesn't get hot. Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
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Feb 26, 2013
My specs:Dell Inspiron 15Intel Pentium processor 2.10 GHz4GB RAM500 GB HD
Every time I try to play games, such as Terrarria, The Hidden, Half Life 2, Killing Floor, etc.my computer shuts down. I make it about 5-10 minutes into a game, and it just shuts off. It might be overheating, but I keep my computer elevated, and theres good ventilation. My computer never used to do this. What could it be?
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Jan 7, 2015
I have a dell Inspiron n5050. It was a hand down from my dad who hardly used, only used it for check his work schedule. Well it was working for years and then I was playing games like league of legend, sims etc. It never shut down till I maybe late 2014. I would turn it on, everything is all good, I can log in. But maybe 5-10 maybe more minutes of being on, it goes black or a message comes up saying "the instruction at referenced memory at could not be written " I don't know what is happening or what I done wrong. I can't get a new laptop or anything due to money issues at the moment.
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Jan 13, 2013
I am using "Inspiron 15R Notebook (Inspiron 7520), Windows 8, 64-bit, English" I tried partioning the hard drive, unfortunately the OS corrupted and not it throws a boot error.
I have a Win 7 bootable USB. I wanted to boot using USB and install Win 7 rather than Win8. But in the boot options I am not getting options boot from USB.
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Jun 18, 2014
I'm unable to boot my Inspiron 15R SE laptop. There are no response from the laptop when I pressed the power button. No LED lights, no disk noise ! The only thing I noticed is the power cable light goes out immediately when plugged into the laptop.
I have tried taking the battery and power cable out , hold the power button for 30 seconds , place battery and power cable back then tried rebooting but laptop still won't boot...
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Jan 20, 2013
I've recently purchased a Dell Inspiron 7520 SE FHD and following the indications on the drivers download page I upgraded Bios to A9 version. Now I'm having 2 issues, one minor and one that bothers me pretty hard.
1. I can't boot fro USB stick when I try to install WIN 7 again. If I have the bootable usb stick with WIN 7 (created with Microsoft USB DVD Bootable Tool) plugged in the usb port and I press either F12 for boot options or F2 for Setup everything blocks and won't have any other option but to keep the turn on button pressed until the laptop turns off.
I also tried F12/F2 without the USB stick plugged in and I can't find the option to boot from USB neither under F12 menu or Boot menu when pressing F2 for Setup.
2. After doing the BIOS upgrade, the first thing I see, the black page with the Dell Logo seems to be a little broken, meaning the logo is bigger then it used to be and so is the blue line that shows the loading status below it.
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Apr 17, 2013
I recently brought a new Dell Inspiron 15R SE 7520. I'm very satisfied with this Laptop.But,it has Windows 7 Home Premium Pre-Installed and I want to upgrade it to Genuine Windows 8 64 Bit.
So,How can I upgrade it to Windows 8 64 Bit ?
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Mar 17, 2013
I want to upgrade my dvd drive to a bluray drive and would like to know which ones are compatible i.e. will this one work [URL]
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Feb 5, 2015
over the past week has only charged intermittently. Sometimes I needed to just twist or nudge the power cord in order for the battery to power up. Other times the message stating that I needed a dell adaptor came up.Yesterday the laptop stopped charging and the battery has reduced to zero. It will not recharge and is therefore no use to me as it needs to be constantly plugged in.I have tried a different power supply (same type) and that will not charge the laptop either. Both chargers are the official Dell ones that were supplied with the machine. I suspect it is not the battery either as it took me over an hour to get any power into the machine. Of course it is out of warranty at almost two years old but has been a great machine and I'm loathe to just scrap it.I have another Dell laptop ( a Vostro) which has suffered exactly the same fate and stopped charging after less than 2 years.Three questions:
1) Am I just unlucky that the same fault has developed in two machines, or is it more common problem in Dell laptops?
2) Is there a way to have it repaired by Dell? I realise i would have to pay, but there menus keep sending me back to buy an extended warranty which I am not eligible for.3) If Dell won't repair (or the cost is prohibitive), Is it possible to disassemble the machine and replace the socket that the power supply plugs into, or would it have to be the whole motherboard that is replaced?
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Dec 26, 2012
I purchased Dell Inspiron N5110 last December, last one year i didn't got any problem with the laptop ,but once warranty got expired i got the problem like monitor display got damaged( which as rectified) ,
After that from past couple of days I am getting like 3 beep sounds from my laptop while start of my laptop and when shutdown of my laptop, why am getting three BEEP sounds from my laptop..
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Dec 20, 2009
I have a 1525 laptop that wants to stay awake most of the time. I have it set to hibernate when the cover closes. It behaves most of the time, but occasionally it decides to restart instead of hibernating. When it's acting up, it will do the restart if you try to put it in hibernation, sleep or if you try to shut it down. The only way to kill the thing is to do a hard shutdown using the power button. It's annoying to say the least, since you can't just close it and walk away. If it restarts with the cover closed, it gets way too hot.
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Feb 18, 2013
My backlit keboard not working , I tried fn+F6 nothing happened .the button(caps lock) backlit working correctly
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Nov 4, 2014
I would like to send it in for repairs. The problem I am experiencing is as follows: suddenly shut off, does not turn on, the power supply LED light (on the AC adapter) shuts off the moment I plug it into the computer.
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Nov 17, 2014
My Inspiron 15R SE which I purchased from Dell Canada in February 2013 recently acted up on me. It was just like any other day, I run the laptop battery down, then plug in the power adapter when its low.
This time however, the laptop just suddenly shutdown (not through Windows, like just up and died). I tried to power it up again and each time, barely 30 seconds after it powers up, it just up and dies.
I had to do work on it so I thought I let it sit for awhile to charge the battery, thinking that I can run it on battery at least. But alas I left it there for even a whole night and the battery did not even charge a drop.
I then tried removing the battery and only running on power adapter only but it won't even start. I have also tried another power adapter but the same issue persists so I can safely rule out the power adapter.
The power port doesn't look damaged either seeing as I have always loyally bought Dell throughout the years, and I really need to get work done (it is my primary computer).
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Apr 14, 2013
I've recently purchased a Dell Inspiron 7520 and installed Windows7. All Dell latest drivers were installed without a problem, however
whenever quickset is being executed windows revert to the default theme complaining that quickset is not compatible with current theme.
The only change i've made in my theme is the task bar color (i've not installed any third party theme). The above is happening each time
I boot the laptop and quickset runs at startup. I get the same error in every power plan, when i have the laptop in AC and when it's on battery.
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Nov 19, 2014
when i power on my laptop i am getting a beep sound 4 times and not able to boot to windows.
i am getting a blue screen error code 0x0000001A
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Mar 18, 2013
My Processor or Motherboard was replaced recently as it failed(7 beeps),and now after repair the LED indicators lights dont work(power etc,)?
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Feb 21, 2013
I just bought a brand new computer. Started it up and the mouse pad is working intermittently! Sometimes I'll try dragging over to click an icon and it freezes! Is there a problem with the computer? I'll shut down and it will work fine for an hour, then quit working, or move very slowly. I changed all the settings for the mouse pad and still doesn't work correctly.
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Mar 1, 2013
I've just bought Dell Inspiron 7520 with windows 8 pre-installed. I'm facing the problem that the wireless connection all of sudden disconnects and won't connect again unless I go through trouble shooting to fix the network problem or by restarting the laptop. I'm sure that the problem is with the laptop cause I tried it on different networks and tried different devices on the same network.
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Feb 23, 2013
This just recently started happening on my 3 month old inspiron 15r 7520.
It doesn't do much other then add another 2-3 minutes to boot up.
Once PC starts up (which takes a long time) it works like normal.
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Nov 17, 2012
I bought Dell Inspiron 15R SE (7520) like a week back. The laptop is just fantastic and it's working pretty well as intened. Today i just found out that this laptop has a KEYBOARD BACKLIGHT. I turned it on from the Windows Mobility Center, but it's not working at all, do i need to install any drivers for it? I work mostly during night time and a backlight would really good...
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