new dell inspion 3421 running windows 7,64 bit. my laptop does not shut down completely. When I shut it down, it logs off screen goes black and still the fan is running and the front power light LED is on. I have to long press to power button to completely turn it off.
The same happens even in case I out the laptop to sleep or hibernate.
Model - Dell Inspiron 3421
OS - Windows 7, 64 bit
I am facing a strange problem with my Studio XPS 16. It was working fine with no BSOD, crashes, hang-up etc for a week or so.
I was watching a movie this weekend and laptop was on batteries. Well by the time movie got over only 15% of battery charge was remaining (I am having a 6 cell battery). I plugged in the laptop for charging.
After while I shutdown the laptop and surprisingly after Windows did the shutdown the Laptop was not shut down and the white light on the power button as well as on both sides of the laptop (on the side of hinges) were blinking i.e
I recently purchased this laptop and I have no alternate nvidia drivers, when installing i get the error message no compatible hardware found. I have already tried adding my device to the .inf list with no success, i might be doing it wrong?
Both intel HD 3000 and nvidia GT 625M drivers are listed on my product driver page but i do not know if I'm limited to what comes pre installed.
My inspiron was working fine until yesterday.Today,when I tried to use it,
1.My laptop does not power on (no matter how many ever times I press the power button.)
2.My battery charger's led glows brightly when connected to the power outlet but not the laptop(when power supply is switched on).But once I connect it to the laptop,(and switch the power supply on)the led blinks once and goes off.
3.I disconnected the battery,tried the same thing (without the battery)but the result is the same.
4.I contacted a local service center through phone and they said that it was a reverse current issue.
I've had this laptop for the best part of two months now and it has been excellent up to now. However, it has now shut down completely 4 times within the same day - with absolutely no warning. It doesn't feel as if it has overheated but I'm only touching the outer shell.
View 13 Replies View Relatedmy Dell inspiron 15R N5010 crashed on me, I had no previous warning that this was going to happen, when it crashed I was just watching a movie and not using up much CPU power. The laptop had not over been over heated, I checked straight after it crashed. It now is completely unresponsive i've tried using different chargers, batteries and I have also checked the internal hardware and everything seems to be intact, I assume at the moment it is a motherboard malfunction.
View 3 Replies View Relatedmy laptop (dell n5110) has no bios and the screen is completely black when the power is turned on.how can i restore BIOS to the bios chip ?
View 1 Replies View RelatedFor the last week i have noticed there is something wrong with my laptop. Every night i turn it off and in the morning it doesn't turn on at all its like the power button is broken or something. After 10 minutes of removing and putting the battery in( same with AC adapter) it finally starts without the battery only with the adapter plugged in. Until this morning of course - now it looks like its completely dead...
I have already done hard resets with 45 seconds holding the power button. Also the LED light on the charger is glowing just perfect so its not a problem with the adapter. I use my laptop for work and i have very important things there ...
New inspiron 14z. It seems that the fan is very noisy almost all the time the computer is on. It gets louder and softer according to what programs are open, but it's never really quiet.The real fun starts, however, once she opens a graphics-intensive program . The computer gets so hot it's hard to touch it, and after a while it'll just shut down itself without any warning.Is this a common issue with the Inspiron 14z? What should we do?
View 8 Replies View RelatedMy Dell N5110 has started not stutting down completely although it looks like it has shut down the power light is still on and I have to press the power light for about 10 sec to get it to go off. Also if I am working on the laptop and just shut the lid it won't wake up when I open the lid Have tried pushing every button but nothing happens Have to press the power button to shut down and then restart. I have changed all the power settings many times but nothing fixes the problem.
View 5 Replies View Relatedmy laptop keeps on shutting down itself after 10 mins.
View 1 Replies View RelatedI have replaced mother board and LCD of my Inspiron N5010. After replacement, it started to shut down constantly, usually 5-10 min after start up. I have run diagnostics, it showed error 2000-0413 (LCD cable not detected), but could not finish all diagnostic process, cause it shut down again during CPU memory test.
Is it possible that because of this error computer shut downs then working or it is two separated problems? Can it be that only cable connector causing error or it is a defect of new mother board?
My laptop will randomly turn off. I don't think that it is overheating because sometimes it just shuts off like 1 minutes after i turn it on. I don't feel any heat coming from the fan or anything. When it turns off it doesn't go through the shutdown process it just turns off. Iv'e tried a factory reset and a complete virus/malware scan.
View 9 Replies View RelatedI have a problem with my 15R. It shuts down "for no reason". Right now it takes him up to 20 s to shut down so there's no time for any diagnostic software:
it shutdown in BIOS too
it shutdown with battery only and AC only
it shutdown with HDD, CD, SD card reader, WIFI... and everything else that was unpluggable
it DOES NOT shutdown without RAM
it shutdown with any combination of my 2 RAM DIMMs
after a long break it needs ~20 s to shutdown, 10 after a short break
I suspect it's a thermistor as the fan makes a lot of noise even in BIOS. So my question is - what could be the problem and where are 15R thermistors located so I could check if they are fine.
It's not like normal fan working when computer gets cooler stops, when it's heating up starts working. It happened 7 days ago. And that never happened since then. But I'm still wondering why it's happened. My laptop is just a few days old. I was checking my air vent and suspiciously was being silent. After keep checking 5 to 10 min the fan still wasn't not working. And then I started running heavy software like video converting program. CPU was working 100% when I load this, fan still was not working laptop bottom was getting heated up. Then decided to check my cpu temp and installed everest ultimate edition. Everest doesn't recognize both cpu temp and fan.
I restarted laptop because my laptop was getting hotter. And when I restart it, laptop fan started working normally. CPU temp, fan speed are recognized in everest software. After I noticed that in system cooling policy settings was in passive mode on battery. Why it's happened? I doubt it's cord unplugged or sth. Cause software couldn''t detect both cpu temp and fan. Remember, after I restarted software detected the fan and temp, all fan thing go back to normal. And if it was loose connection why it's worked back again when I restarted and still working. I'm not able to give it back.
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. The computer will shut off when not connected to AC power randomly. Sometimes it will last 10 minutes, other time 40. What's odd the is computer reads anywhere from 50% - 85% battery life left.
I'm certain it's not overheating because it doesn't get hot. Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
My specs:Dell Inspiron 15Intel Pentium processor 2.10 GHz4GB RAM500 GB HD
Every time I try to play games, such as Terrarria, The Hidden, Half Life 2, Killing Floor, etc.my computer shuts down. I make it about 5-10 minutes into a game, and it just shuts off. It might be overheating, but I keep my computer elevated, and theres good ventilation. My computer never used to do this. What could it be?
I have a dell Inspiron n5050. It was a hand down from my dad who hardly used, only used it for check his work schedule. Well it was working for years and then I was playing games like league of legend, sims etc. It never shut down till I maybe late 2014. I would turn it on, everything is all good, I can log in. But maybe 5-10 maybe more minutes of being on, it goes black or a message comes up saying "the instruction at referenced memory at could not be written " I don't know what is happening or what I done wrong. I can't get a new laptop or anything due to money issues at the moment.
View 2 Replies View RelatedI have a new Dell Inspiron 15R SE (7520) with Windows 8 having issues shutting down and waking up from sleep.
When I go to the Charms bar -> Click settings -> Power -> Shutdown , the laptop seems to start the shutdown process , the screen turns off but it seems to stay on (Power button, activity leds on). No matter how much time I wait it will not shutdown and I have to long-press the Power button to do a hard shutdown.
In the Windows Event Viewer I see the following Critical Error:
Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Same problem when I close the lid, the computer will not come back from Sleep.
Strangely enough, I created a shortcut button on my desktop for faster shutdown that works perfectly: C:WindowsSystem32shutdown.exe /s /t 0
I wanted to check here before I did a re-install as most of the information I have found on Google people just seem to end up fixing it re-installing.
I purchased Dell Inspiron N5110 last December, last one year i didn't got any problem with the laptop ,but once warranty got expired i got the problem like monitor display got damaged( which as rectified) ,
After that from past couple of days I am getting like 3 beep sounds from my laptop while start of my laptop and when shutdown of my laptop, why am getting three BEEP sounds from my laptop..
I have a 1525 laptop that wants to stay awake most of the time. I have it set to hibernate when the cover closes. It behaves most of the time, but occasionally it decides to restart instead of hibernating. When it's acting up, it will do the restart if you try to put it in hibernation, sleep or if you try to shut it down. The only way to kill the thing is to do a hard shutdown using the power button. It's annoying to say the least, since you can't just close it and walk away. If it restarts with the cover closed, it gets way too hot.
View 2 Replies View RelatedOnly way to restart is to press down the power button.
I've already tried several things (BIOS, video driver replacement) unsuccessfully.
When I play online games or online movies it sounds like something running in the background. My puter just shuts off in the middle. What can it be?
View 2 Replies View RelatedLast week, my XPS M1330 decided to give up on me. I bought the laptop more than a year ago and the warranty has expired.
I have been enjoying this laptop very much since I bought it. I works great and perfectly well. It never gives me any problem - hardware or software, and I took great care of it.
Last week, it decided to give up on me. I hadn't switch it on for a week, and when I switch it on last Saturday, it boots well until it got to the Windows Welcome Screen, the whole laptop went off! It's completely dead. No sign of life at all. I tried to change to another battery (I have an extra 9 cell batt), and it doesnt work .....
i have a Dell XPS M1330 , First problem was a GPU failure & i had to change the motherboard ( Nvidia GPU ) . & it worked great .
After that the charger is no more working, And i had to order a new one & everything went great also .
A weak ago, It started to show a battery failure " Battery not detected " error message . But it's still running with Power Adapter .
The serious problem is that the computer started to shutdown randomly .....
How does one completely power off the Vostro 1000? When I hit the power button, it powers down but the battery light is still on.
Really, I am not an idiot, but shouldn't that go off too? I don't want to power off, take my computer somewhere and there is no juice because the battery took over and ran down.
As result of completely frozen laptop when trying to copy a very large file (~17GB) - a georeferenced raster image - to an external HDD (connected to USB 3.0 port), I had no other choice than to shutdown. After reboot, I discoverd that some Windows services are not working and boot time is over 20 minutes.
I went to the IT store from which I bought the laptop ( the 2 years warranty is available till november this year) and they reinstalled the system. Of course, they did not reinstalled all Dell system applications.So, because the end of warranty is close, I want to know which are the steps for completly (fresh) reinstall of Dell XPS L702X laptop (windows, driver and Dell applications). I always reinstalled 5 times my desktop ( Win XP Pro) with no errors encountered so I think I might have some skills.
And another question : after this problem, I discovered over the Internet that is a "Reinstallation DVD DELL XPS 17 L702x 6.1 Windows 7 Home Premium SP1 X64" that I did not find in laptop case when I bought it (only drivers CD was in the case). In fact it was a 15" case, not the origina 17" case....what can I say.... Romania......So, I have this driver CD and Windows 7 Home Premium SP1 DVD. Is is enough for clean and complete reinstallation? What are the steps ?
My latest odyssey with Dell has lasted over 3 weeks and ended in utter disappointment; the experience has been both frustrating and time consuming, but I notice it's not all that dissimilar to some experiences others have posted about, so I'm hoping someone can point me in the right direction.
On 11/24 I ordered a Studio 1737 with an estimated ship date of 12/5. As has been the case for many others, Dell generated a separate order for the Bluetooth module, and like many others I found this frustrating and nonsensical, but I didn't rush to judgment immediately, I decided I'd wait and see if they actually shipped it separately and uninstalled.
Of course, they did, and I received the component on 12/8. I filled out the return request form and asked for an RMA for the component, because I placed the order with the expectation it would be installed professionally. The response I received essentially excused the practice that caused the module to be shipped separately with no disclaimer, and denied me an RMA for the module. They wouldn't let me return it. I went back and forth with this guy for a week, exchanging 6 emails total, each one explaining my disappointment in greater detail than the last. After 6 emails, I still have not received an RMA. Each email merely deflected my concerns and ignored my original request by assuring me not only that I would receive my system and I would be overwhelmingly satisfied, but that he would personally see that the order was expedited.
I fell for this, until last friday, 12/12, when Dell notified me that my order had been delayed for a second time and required my consent to be processed; I logged into the order status site as the email required to provide consent, and then shot an admittedly discourteous email back to the guy who'd been feeding me disinformation for a week to avoid giving me an RMA for a lousy $20 part that plainly wasn't delivered in the condition I expected (I was really annoyed). On Monday, 12/15, I received a response for him, this time assuring me that the system would ship within 24 hours. This pacified me until about an hour later, when I received the email from Dell finally canceling my order completely.
I responded one last time (much more composed and gracious) to tell him I was receiving conflicting information regarding the order status, and to ask which was accurate. This morning, 12/16, I received a terse response from his manager telling me that the order had been canceled "due to unavoidable reasons", suggested that I contact the sales department to have my order reinstated, and asked that I reply to him if I still want an RMA for the bluetooth module (a line his subordinate fed me before, to which I responded in the affirmative).
What do you think I filled out the return request form for, or all the emails I wrote requesting a return?
I'm completely bewildered. I've wasted enough time talking to these people, and I don't intend to continue. I don't even care about returning the thing anymore. The frustration and time lost towers over the lousy $20 lost on the bluetooth module.
All this is added to the fact that Dell delayed my order twice, then canceled it blaming the federal mail order rule, despite the fact that I followed their instructions to prevent that. I don't know where to begin.
I'd like to send a letter detailing this experience detailing my frustration to Dell, on the off chance that someone there is even the slightest bit interested in customer service (then I plan on meditating for about a week and exiling this experience from my mind completely.) I just don't know where, if anywhere, to direct my complaint (the returns department obviously isn't the place, since they don't even know what to do about returns).
They didn't charge me for the system they canceled, only for the bluetooth module that should have been canceled with the system, but if I go through all the hoops they want me to to recover the lousy $20 I'll lose my mind, so it's not about money. I basically want to give them a piece of my mind, cut my losses, and be done with it. Any advice?
I was trying to re-install the Bluetooth drivers (R140135) on my system (configuration in my signature),
and hence I removed all the Bluetooth related devices in the Device Manager. But now when I try to install the drivers, I get this message -
Code:
"Please uninstall current Bluetooth installation before continuing"
I have tried to remove it from where ever I could find it, I renamed the default Windows Vista drivers so that they are not loaded.
There is no mention of Bluetooth anywhere now, but the DELL driver file still gives me that error!
I uninstalled Itunes, did the registry trick and others to no avail. I believe this is a Vista update gone bad.
this appears to be an all too common and horrible bug. DVD does not show up in device manager or my computer AT ALL.