I was a happy owner of my XPS M1530 for almost 10 months in a row now. I had a luck and received M1530 with LG Philips LCD -what a joy.
Unfortunately LCD backlight started to dim out and I had to call Dell Czech for a replacement.
I requested to replace my faulty LCD with the same type (LG Philips) and CSR guy told me that's not a problem ordered one for me and the next day service man arrived. Replaced my faulty LCD no questions asked. Before he left I asked him if it is really LG Philips as I requested because the new one had quite less contrast and the viewing angle was also somehow diferent. We found out that the new one is manufactured by Optronics and is grainy.
Found a comparison pic on the internet: Grainy of the left, LG on the right
Well I am not happy with this one, it is much worse LCD than LG was. Called to Dell asked for immediate replacement. CSR guy told me it is not possible as Dell does not quarantee ANYTHING - check out our terms of sale. Did you get WXGA+ 1440x900? If so then don't complain was his answer.
I requested to put into my CRM that I am not satisfied with the new one and that I feel cheated as I was promised LG LCD over the phone. CSR guy promised to pass this info to his supervisor and that he will call me back. Two days passed no-one called and I am gonna call them on Monday again .....
I had a 1680x1050 Glossy LCD (SEC3350). I called up and Dell, jumped through the hoops and eventually had them send me a replacement LCD. I called the tech this morning and asked him who manufacturer was, he said LG..
I was ecstatic. In my excitement forgot to check that the sticker on the LCD infact said WXGA+ across the front.
Dell replaced my WSXGA+ screen with WXGA+
The screen quality itself is really good, but there are two things I'd like clarified before I place my replacement order again.
I just received my XPS M1530 from the outlet here in the UK. So far I'm pretty happy with it, although I have had the AC adapter issue once or twice. Anyway, as I was setting the laptop up I tried playing a blu ray through Dell's media direct software. I was surprised to find that the playback was very grainy and noisy. Thinking it was the software, I installed Powerdvd 8 ultra and this also has the same problem. I've also downloaded the latest drivers for the 8600M GT and installed them but this doesn't seem to have helped at all.
I was so happy to get an LG as my third screen in my M1530. Unfortunately, it is grainy. I told the technician everything was OK after he put it, because the difference between this screen and my previous screens is huge (much brighter and the grain is not THAT bad). But now, I'm more and more annoyed that I still don't have a screen without major flaws.
I'm starting this thread to know how many of LG screens are grainy and to decide if there is any point in calling Dell again.
If you answer Yes, please write what hardware ID you have.
I would also be glad if someone could tell me if I can tell the technician that I want the old screen after he already put the new one (in case it was worse).
my favourite laptop choosen through reviews and suggestions just died because of faulty GPU after 1year. The most cost effective system i ever owned . i spent over $1000 to get the "Best bang for buck" system.
My 15 or so month old M1530 was running fine, all of a sudden, while plugged into the A/C Adapter, it just stopped working... shut down, it appeared. I attempted to re-start it, to no avail, the power button doesn't work. I unplugged it from the A/C Adapter, still no good... I checked the surge protector, functioning fine...Â
So, I grab a couple of the power adapters, the one @ the desk and the travel one, and try them both; when connected to the outlet the nice little green light on them is illuminated, however, upon plugging either of them into the laptop, the light goes out. I ordered a replacement battery, HOPING that the battery was the problem, still nothing...
I've been using my laptop daily with its ethernet port for my internet connection. A few times a week I'll use the wireless connection, which is easy enough to switch on and off.
Today when I got back to my desk and plugged in my ethernet cable, nothing happened. No orange/green flashing lights, nothing.
Wireless still works fine, but I can't get a byte of internet out of the wired LAN connection. The device manager says it's a Marvell Yukon 88e8040 PCI-E Fast Ethernet Controller.
Pinging loopback (127.0.0.1) works just fine and the device manager says that it's working properly
I was wondering if anybody could help me. I have a m1530 and my LCD has this blue lines going down the screen majority of the time. However if I angle the LCD just right it goes back to normal.
It appears to be some kind of connection problem because (again) it does go back to normal after moving around the screen to that exact angle. Anybody have any suggestions? I have added comparison pics to this thread.
Please excuse the poor quality pics...i dunno why my camera did that. I just wanted to ask here first to see if I can open up the laptop and fix it bc I'd have to downgrade back to Vista before sending the laptop to Dell.
Been trolling around here for a while for great advice for my laptop but it seems that I've got a problem now.
While just doing everyday work my screen started showing a grainy/ red tint all over with slight adjustments of the screen angle, it's progressively gotten worse as now no angle at all will give the clear normal picture.
The machine itself is working fine and when I plug it into an external monitor the picture is perfect, it just seems to be occuring on the screen.
I was wondering if there was anything I could personally do to fix the problem as I don't really want to be shipping it to Acer at the moment as I'm out of the country for a while.
I thought this was odd, since I didn't shut it down last night, just closed the lid. I hit the power button, and the laptop looks like it trys to start up, and the harddrive spins up, but it won't boot.
I see the lights come on for about 5 sec. then it shuts down. I don't hear any of the fans spinning up at all. What could it be? I tried booting off the battery, and the power supply(which is almost brand new) nothing works.
It's not even posting. I don't see anything on the screen at all. Is my video card dead? I used it for about 3 hours last night and it was fine, I didn't have any artifacting, and the computer was running fine.
My laptop died last night and i dont know where to begin a diagnostic.
I will try to explain what happened and what it is doing to the best of my ability but my sentence structure and grammar is not all that great So please bear with me.
this is my machine... Inspiron XPS Gen 2 Intel® Pentium® M Processor 770 (2.13 GHz/2MB Cache/533MHz FSB), Microsoft® Windows® XP Home Edition Video Card 256MB NVIDIA® GeForce™ Go 6800 Ultra 2 gigs of Dual Channel DDR2 SDRAM at 533MHz (from newegg)
I ordered this machine 7/04/05 and has worked awesome since it arrived at my door step. I have done 0 mods to it. The only thing i have swapped out is the ram.
Over the holiday weekend i had a strange graphical haze happen, everything was hazy and not very clear. So i logged on to a game and the strange haze followed. Figuring the machine was bugen out i rebooted. Doing this fixed the problem. Now fast forward 10 days with no problems. Last night i logged out of Wow for the evening, upon logging out my screen was filled with small hazy Z's that stretched the length of my monitor and my system was locked up, so i just help down the power button and shut down for the night.
Today it booted up with no problems and i was reading the news. I went to log on to Ventrlio to chat with a few friends and found it jacked all up. I had this running last night when my system crashed fyi. I got up for a few and later noticed the hazy Z's are back. Then the monitor stared to flicker on then off randomly until it went black. Now 4 hrs later i have gotten it to boot twice for a short periods of time. The black background lights up but shows nothing. The hard drive seems to run for a moment but i cant really tell if its running. The lights come on along with the power on light. A few of the times i have turned the unit on and 5 minutes later i will hear the windows loading sound but nothing graphical happens. I opened up the unit hoping i had a loose connection, nothing was loose and everything was fairly clean.
I'm wondering how old your laptop was when Dell replaced it with another under warranty? I bought my E1705 in April 2006 with 4 yr in-home service and complete care accidental replacement coverage. My E1705 is currently mangled after several repair attempts, the parts they used were physically damaged or defective and my video card was downgraded (GeForce Go 7900 to Radeon X1400) and I can't even run any 3D applications or games anymore
It has finally happened, my graphics card has after 3.5 years of steady and faithful use, finally given out.
Since a picture says more than thousand words, here is two:
What happens next? I have put Arctic Silver on the GPU, more than 3 years ago, so if anything it extended the GFX's lifespan, will Dell still give me fuss about this? This is the infamous G91 series with the production fault, so i have kind of wating for this to happen.. And i have more than 1.5 year left on my NBD warranty..
my XPS was running fine, just had the MB replaced a couple months back due to the GPU failure... all of a sudden it powered down instantly, just went dead, it was running on ac when it happened.
Now:
The power button does nothing, running on battery or ac.
If I plug it in with the ac adapter the little blue led on the adapter turns off, and won't come back on until I unplug it from the computer and re-plug it in the wall.
There is a slight smell of burnt coming from the vent, may just be mental...
My normal 1 year warranty is dead, does it sound like anything I could replace... wondering if it is the MB since I can get no power at all and the ac adapter seems to short out when plugged into the computer?
My Hard drive went kaput and right after I had put about 4 hours of paper research info into it.
I spent hours trying to get the information off the drive, but now have an additional issue: The external drive I borrowed from my friend was being used with Apple OS X. SO, when I plug it in to this win XP machine, it doesn't recognize the drive or show any existing files!
Does anyone know a program or a way to help me verify if my attempt to recover data might have been successful? The only other option I can think of is, after getting a new drive into the laptop, installing linux hastily and transferring to a different drive. And no, the friend that I am borrowing from is a few hours away at the moment. I need that research for Monday, and I feel the pressure!
This is the first hard drive that has ever failed on me inside of a year, and its true what they say: It happens only when you suddenly have data that is actually important.
My sister is using my Dell M1330 in Germany. It has the same graphics problem that it did over a year ago, and I had the motherboard replaced with a new one. She is going to ship it over to the US, and it's still under warrantee.
My 9400 MB died this AM! Suck!! Was looking at replacement MB on Ebay, seems there is are a few different PNs to choose from. Anybody know the most current part number Dell produced? Prices dont seem to bad compared to a new laptop.
Actually, While Ive gotten this thing dopwn to parade rest. What is the best combo of MB Vid and CPU to make. I have look ed a nd most parts are still cheaper than a new box. I hve serched these forums and read MANY MANY ides for mods but all the configurations are too numerous to keep track of.
This is now a project and I want to upgrade my gaming capability while on thre road for my job. If you all will just give me what you think are the best options I will then reserarch rather than start from scratch.
I have M1710 2GHZ, 2GB, 1000GB@7200, XP Media Center, last friday i was workind and then XP Crashed.. the mouse wont respond as well the keyword so i pressed the power button for a while to turn it off and then restart.
When i pushed the power button it died (i think), the LED of Power gets on, and the LED for NumLock gets on too, the LED's for CapsLock and ScrollLock gets blinking, and the LED of the CD/DVD drive ON.. but after some seconds (before minute) it shut down.. at this point i might say that the Screen wont turn on.. so i cant see the numbers of RAM or DELL logo or something
Dell is sending a replacement for my latitude d630. Does anyone know if they are still shipping d630s or will I have a different model sent to me? My d630 is about 2 years old, if it is another d630 do you think there will be any differences in the tech specs
consider me lucky I guess) Anyways, I was on it when it suddenly shut down unexpectedly. Straight up black screen, no lights on in the front, nothing. The power cord box light even went off.
After unplugging the cord and moving to another plug the green light came back on for the power supply box.
The laptop does not function whatsoever. No charging light and so on. I revoved the battery and re-inserted it .....
I'm pretty disappointed since the whole reason I bought this computer was for photo editing and the RGB Led screen was just perfect. But the Dell rep tells me that they are no longer offering that screen and that they will be sending me a 15.6 inch WLED.
They are still checking with the dispatch people to make sure that they aren't shipping the RGB Led, but I was wondering what my options were? I'm tempted to ask Dell to give me the Studio 17 instead, since it seems to be one of the last Dell computers to offer the RGB Led.
dell decided to replace my notebook from my sig, so I will get a new one. But they're going to replace it with the same item... Can't I call back tomorrow and ask dell to replace it with another system?
my 9400 was overheating badly, and the screen was blacking out etc.
dell decided to replace the system
i receive an old crusty 9400 from the depot that looks like someone had used it for a place to set their coffee for a while, and the outer shell cosmetics are chipped,scratched, and generally low quality.
but, thats not my real issue....this laptop has an X1400 card in it.
my original system had a 7800 card.
i didn't think this was a "like-for-like" replacement, so i escalated my case. the supervisor i spoke with didn't understand what the issue was all about i guess, cause she kept telling me that i received the SAME laptop as a replacement
she even got some guy from tech support on the phone with us to have him verify the specs between the 2 cards....but after about 20 minutes of him saying that my replacement system has the IDENTICAL card in it as the original. (7800 and X1400 are different....thats why they have different names and part numbers...)
anyways, i asked that the tech support guy get the actual card specs for each one out so he can see that the 7800 is 256 dedicated memory and X1400 has only 128 dedicated memory.
he puts us (yeah, the supervisor lady is still hanging out on the phone cause she says she can't request another replacement until she gets verification from tech support that the cards are in fact different...so much for knowing anything about these products).......anyways, we're on hold for about 5 minutes, we hear a click, and then he's gone.
this was horrible and amazing at the same time because the supervisor lady started saying "hello?...are you there?....HELLO?....tech support are you on the line?"...so i guess she got to see how wrong an frustrating dell customer service can be
horrible because she's like "well, let me got ahead and dial back into the tech support queue so we can get another rep...". i said no, she should work it out with the proper department and get back to me, cause it'd had been almost a full hour at this point.
so my question is, is there something special i need to say to get them to understand that an X1400 card is not comparable to a 7800 card? i remember seeing people posting on here with a similar situation a while back, but i can't find those old threads. as an aside, the laptop is still under the original 3 year warranty as well as complete care.
