Dell :: Should I Buy Refurb. W/No Service Tag?
Feb 16, 2009Is it a big deal to buy an EBay laptop that has no service tag number? The seller's rep is very good
View 10 RepliesIs it a big deal to buy an EBay laptop that has no service tag number? The seller's rep is very good
View 10 RepliesI love the way it looks and feels so far, but I think I have a problem.
1.The screen is really dark. My current comp e1505 on the lowest setting is brighter than it.
I tried messing with dcp to no avail, toggling on/off the ambient light sensor .....
Thinking about getting one of these refurbed Inspiron 1420's from Dell Outlet
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I am looking to replace my aging 700m with either a Dell D420 or D430. The laptop is 90% for travel so I am mostly concerned about battery life. I'd like to make it cross country on one charge if possible.
I usually load up a bunch of DivX movies/TV shows on the drive and entertain myself on flights, etc. I do use it a bit for work on the road, but I'm not doing anything crazy so processing power is not much of a concern. Email, remote desktop, etc.
From those with either a D420 or D430, what kind of battery life can I expect from a 6 or 9 cell battery? I would prefer the 6 cell since it does not stick out, but 9 cell is ok since the machine is so small. I'm not opposed to taking a second battery as that is what I do with my 700m right now.
Which OS is going to yield more battery life? XP, Vista or 7?
The battery is clearly a refurb. I believe refurbished batteries are just fine, so long as they are built by reputable & knowledgeable folks who are using newly made replacement cells.
But this battery will only charge to 47%. The 5-light strip on the back lights two lights only (no blinking). A handful of programs all say the battery us at 47%.
I think this may be an issue with the smart board inside the battery. Is this something that gets calibrated through the bios? How do you run "battery learning"? (...or is it shot?) ..
I just received my E6500 from the outlet after having returned a new studio 17.
1. Was I supposed to receive any sort of owners manual with this thing?
There are a handful of disks but no manual save for a small warranty booklet.
2. It has XP on it and I think it came with the ability to put vista business on it. I am not particularly wedded to xp, should I just go ahead and put vista on? Is vista closer interface wise to whatever the next generation of windows is (windows 7)?
3. This E6500 has the 1440x900 led screen as did my studio 17. The screen on the 17 was absolutely brilliant but the screen on this E6500 seems more fuzzy or dull. Not as sharp and vibrant as the screen on the 17. To be perfectly honest, the screen on this E6500 doesn't seem that much nicer than the one on my 2001 Latitude.
4. Refresh my memory on how I increase the pixels to get bigger text.
5. When I hit the function key and the "auto" screen brightness key the screen goes very dark. Is this supposed to be the ambient light/brightness deal?
I sold my Asus G1S last week and now i am looking to replace it with another more modern 15.4" laptop with decent graphics card and good screen. Dell m4400 and lenovo t500 both fit the bill. I am leaning more towards a refurb dell from the outlet. I am lookign for answers to a few questions to help me make up my mind:
I heard good stuff about both WXGA+ LED and WUXGA RGB-LED panels on this model. What about WUXGA CCFL panel. Where can I find specs on it? Is it any good or terribly dim like the one Lenovo uses?
Is heat a big problem with m4400? My Asus was heating up to the point that it was uncomfortable to keep on my lap and was very noisy and I kind of want to avoid that again.
How good are Dell refurbs? Am i going to get something that has been trashed before or are these just open box returns? Also is it possible to get them to give extra discount over the phone? There was a 15% off coupon a few weeks ago which is over now. What are my chances of convincing them to give me a discount?
Also, If I do order new, would it be possible to convince Dell to price match the M4400 to a T500 or W500? Did anybody ever have any success with that?
I'm planning on buying a refurb M4400 soon, and I'm wondering if the user community has any input for me. Are there any features I should make sure to get (backlit keyboard is good, I hear)? Are there any features I should be sure to avoid? Are there any problems commonly experienced that I should look out for once I get the system?
I haven't ordered it yet, but so far I think I'm looking at the T9400 cpu, 4GB RAM, FX770M gpu, CCFL WUXGA screen, ~250GB@7200RPM HD (could be 160GB or 320GB, depends on what's available). Up for debate still are 6 vs 9 cell battery, fingerprint reader (none, internal, FIPS), OS (if I can get 64-bit Vista Ultimate that'd be great, otherwise XP Pro w/ Vista Business license).
The intended usage here is software development (mostly Java, some C/C++) and gaming (Far Cry 2, CoD4/5, maybe Crysis?).
So I purchased a "scratch n dent" mini 9 from the dell outlet. It arrived today. When I looked at the bottom it had a refurbished sticker on the bottom. I know on the outlet they have ordered previously new, refurbished, and scratch n dent.
Do all the scratch n dent computers come with this sticker? I figure the refurb would but didn't think the scratch n dent would as it's only a used computer..
I got a little e-shopping happy tonight, and purchased a refurbished M1330 on Dell Outlet. I previously had a M1210 and that thing was a tank, so I went ahead and went for the "newer line".
Anyhow, so I've been spending the past hours after my purchase (I know, stupid idea) on reading how the 128MB NVIDIA GeForce 8400M GS and the GPU would be causes for failure and heat issues. I usually run heavy web-cam chatting programs, AutoCAD, and wanted to get back into some light computer gaming (hence the decision to purchase the NVIDIA graphics), but now grow concerned.
First, is it worth it to go ahead with my order? With the Dell Outlet coupon, the price I paid was pretty decent (around $700~), but with all the issues and the multi-page thread about GPU/NVIDIA problems, has me iffy. Yes I know there is a 1-year warranty, and yes I know there are some fix-attempts, but I just feel uncertain. The XPS line is suppose to be the best, and it should carry the comfurt of its class.
Second, since I placed my order with Dell Outlet after 5PM (PST and about 2 hours ago), and it has not yet been "shipped", is it possible even though my order has been "acknowledged and confirmed" to cancel it? And what would I be looking at in regards to getting my money back (since its already a "pending charge" on my account).
Any input is great appreciated. If I cancel the order on the M1330, I probably would be looking at a Vaio FW series I've been lurking on.
I myself have an old celeron powered inspiron 1300, 2 gig ram-upgraded myself and an old onboard Intel 900 series gfx, yada, running windows xp...
it runs on the web very quickly- but its on its last legs, powers on and off, screen flutters, it overheats ,etc .....
Pulled the trigger on an 24" ACD refurb for the macbook. i must say...this thing is completely gorgeous, and makes writing papers SO much easier on the eyes.
View 10 Replies View RelatedOk so I do not want to have another unit fail as my last order from the outlet did; my previous unit was refurb, but I was considering going the "previously ordered" route-- what is the difference?
View 5 Replies View RelatedI have an M1330 with LED and love the display. I came across such a good deal for a refurb Studio XPS 13 that i could not pass it up - (P8800, 4GB, 500GB 7200rpm, 512MB N10M-GS,
Wireless 1510, Bluetooth 370 for $875 shipped). Only problem is that it has a CCFL screen instead of LED.
Will the difference be really noticeable? Am i going to regret it?
My new (Refurbished) E6400 ATG config is:
System Price:$599.00 USD
Latitude E6400 ATG Laptop:
Intel Core 2 Duo P8400 (2.26GHz, 3M L2 Cache, 1066MHz FSB)
Genuine Windows XP Pro with Vista Business License
2 GB DDR2 SDRAM 800MHz (2 DIMMs)
80 GB Free Fall Sensor Hard Drive (7200RPM)
Mobile Intel Graphics Media Accelerator 4500MHD With PC-Card
Fingerprint Reader
Internal 6 Cell Primary Battery
125V Power Cord
90W AC Adapter
I wanted to buy open box refurb not used MacBook pro 15 models. 15-inch: 2.4GHz
15-inch: 2.53GHz
15-inch: 2.66GHz
17-inch: 2.53GHz
Intel Core i5Intel Core i5Intel Core i7Intel Core i5
4GB Memory4GB Memory4GB Memory4GB Memory
320GB hard drive1500GB hard drive1500GB hard drive1500GB hard drive1
SD card slotSD card slotSD card slotExpressCard/34 slot
Built-in battery (8-9 hour)2Built-in battery (8-9 hour)2Built-in battery (8-9 hour)2Built-in battery (8-9 hour)2
Intel HD GraphicsIntel HD GraphicsIntel HD GraphicsIntel HD Graphics
NVIDIA GeForce GT 330M with 256MBNVIDIA GeForce GT 330M with 256MBNVIDIA GeForce GT 330M with 512MBNVIDIA GeForce GT 330M
I'm in the market for a new laptop with a 13-14" display. I've looked at some others (Dell XPS 13, HP DV3510nr, Macbook) but have not been too impressed either with features, aesthetics, or build quality. The XPS 13 has the features, but build quality seems so, so; and it seems that there is some concern over how hot it runs. So, I've now been looking at the Vaio SR. Specifically, an SR 290 refurb. It wasn't quite clear to me what the advantages of ordering the SR390 would be.
So a couple of questions:
1. How are the general experiences with the Sony Outlet Refurbs?
2. SR 290 vs SR 390? I'm not a gamer. Biggest processing challenge will most likely be running photoshop CS3.
3. Any other recommendations based on the specs below?
4. From reading multiple pages of this thread, it seems people are pretty pleased with this notebook.
Its time for me to replace my aging IBM X30. Its served its purpose very well, but its time for something a bit newer. My concern is not gaming, but a machine I can do coding on, play with Linux distros, VMware stuff, etc...
Specs of the 2530 (sold through newegg.com ad is factory refurb)
Core 2 SL9300 1.6GHZ 6MB L2 cache
2GB Ram
80GB HD
Intel 4500
6 cell battery
DVD+RW
12inch Matte display (big plus)
552$ before tax and shipping
Specs of the DM3z
AMD L335
2GB ram
160GB HD
AMD 3200
6 Cell
13.3 Glossy display
I purchased an HP DV7-1273cl from Costco about a month ago. I did only, and I mean only, the windows updates and the updates listed for my model on hp.com. After those updates, I got a couple errors that automatically did a restart and boot to "No bootable device found, please insert disc and press any key" which I wasn't able to get around until I pulled out the battery. Called Costco Concierge which led to a call to HP. Long story short, this time, I ran a comprehensive hdd test which passed and HP sent me recovery discs to rule out bad recovery partition. It didn't work. i then had to send the laptop to HP service. Apparently they replaced the motherboard and scratched the living $h!t out of the top of the lid. I called Cost Con to complain about the scratches and as soon as I hung up, BSoD.
So, I buy another refurb to see if I have better luck. Just my luck. After doing a factory recovery via the discs just to be safe, the 2nd Laptop is doing the same thing, just not as frequent. I got the "No bootable device found, please insert disc and press any key" once. It BSoD'd a couple times since Friday night. One of the BSoD said something about a Kernel Stack Page Error. At this point in my journey, I set the laptop to not automatically reboot after a BSoD. Again, the only updates I've done are the Windows updates and HP.com updates which include: BIOS update, Wireless adapter, NIC update, NVidia update (via Nvidia.com), Intel Chipset update, Webcam Software, DVD Software, MediaSmart Menu Software, Bluetooth, Essential System Updates for Windows Vista SP1. Full list of updates is at link.
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A buddy told me to try a different hdd.
I've had my Yoga 2 Pro refurb, purchased from Best Buy, for about 3 weeks now. A couple of days ago the Lenovo Energy Manager app started showing a warning about an unauthorized battery being installed. And just now its telling me that the power supply is not authorized and that the laptop cannot be charged.
View 9 Replies View RelatedSo I'm definitely getting a 13" Macbook or Macbook Pro. Apple has some great prices on refurbs so that's probably the route I'll be going however I'm having trouble discerning the difference between the 13" Aluminum Unibody standard macbook and the 13" Unibody Macbook Pro. From what I've read they both have the upgraded screen, they're obviously both unibody, both have the large button-less trackpad, and both have the 9400m. They even have the same dimensions and the only difference I can see between the images is a slightly different case bevel (also the firewire and sd card ports, both are useless to me).
Unfortunately, none of the Apple stores or BestBuys in the area have a non-pro unibody 13" Macbook for me to actually handle and compare. So, basically, what makes the pro version with the slower cpu and smaller hard drive at the same price point worth it?
My new Studio XPS 1640 appears to have a bad WiFi card. It is very difficult to get it to connect to the network, and it has fits where it drops contact.
So, I contacted XPS tech support. After doing the usual opening questions, they have proceeded as follows:
1) I was assigned an XPS tech and given their specific telephone information so that they could serve as single point of contact.
2) I was told "we will own this issue and get it resolved".
3) They then set an appointment to speak to me when I had sufficient time to do things like driver changes and trying to reseat the minicard. We performed those steps Monday night.
4) After the reset they wanted me to use it heavily on network for at least 24 hours with them checking in to determine if the issues were still present. Unfortunately they were.
5) At this point, the initial diagnosis was Dell was going to send a tech to replace the minicard, antenna and the motherboard (going a bit overboard?). I agreed and the tech was scheduled.
6) 45 minutes later my tech called. She had discussed the situation with her supervisor and they wanted instead to replace THE ENITRE LAPTOP. So, they are now doing a new XPS 1640 built to the same specs as the original. It will be shipped to me and I am simply to put the original in the box and have Fedex come get it .......
So i decided to call dell for a cheaper price. Can someone give me suggestion for this? How do they know which configuration i wanted?
View 10 Replies View RelatedWhat exactly is XPS customer service anyway? It's certainly not as good as Small & Medium Business customer service .....
View 6 Replies View RelatedMy network card in my 1730 is acting up. Who do I call to get it replaced on warranty?
View 9 Replies View RelatedLike many others here when i updated the Bios to V12, my battery would no longer charge with the notice that my AC was not seen by the computer- So after calling techs for assistance it was determined that the motherboard would need to be changed.
So the next day they were out to replace the MB, Which was completed and the battery would once again charge,.
After the tech left i noticed that the machine was much slower then it was before- So now im thinking another bad MB. I check the system prop page to find i now only have 1gb of Ram- What did the tech forget to put the other 2 back in -
I open the back there are are 2 sticks, a 1 and a 2, so i reseat the ram- again just 1gb- Hmmm- I switch them from slot to slot- Now it will not power up... Oh great bad ram stick... So i take it out- reboot- about 10 min later- the machine locks up... the harddrive is not being seen- what the F.... I remove the harddrive to find the connector to it is chipped off... Come on.....
I spend the next 10 hours working with an external connector tape and a lot of booze to get about 50% of my data recovered.
I sent my XPS M1710 in for repair Nov 11 and they received it Nov 13. I was told it would take over a month, it was on back log. I called yesterday to get the status and got nowhere fast. I tried logging in to Dell chat using my service tag number, the response was "Our records indicate that your service tag belongs to a system that was purchased outside the United States." Can I get some advice on what to do?
View 10 Replies View RelatedI've been using the CPUID Hardware Monitor to track my GPU temperatures while in game, and the highest (as of lately) that it hit was 204 Fahrenheit, and idling with a few windows open around 163 Fahrenheit.
Also: My CPU highest temp was 183 Fahrenheit.
Your opinions?
Thanks,
duel007
does anyone have access to a Studio XPS Service Tag??? I'm trying to order a 4GB Stick of DDR3 RAM for my Alu-Macbook, and Dell require a Service Tag from me.
View 6 Replies View RelatedMy version of Roxio Creator Starter was corrupted yesterday (could not find some DLL) and the recommended fix was to re-install the software.
When I tried to re-download the software off My Dell Downloads, I found that my service tag was not supported. Dell's FAQs told me that this was because my system doesn't have anything available for download from My Dell Downloads.
More to the point, I would like to get Roxio Creator Starter back. I was led to believe that I could do this through My Dell Downloads, but that isn't working.