Dell :: Who Do You Call For Service?

Feb 27, 2009

My network card in my 1730 is acting up. Who do I call to get it replaced on warranty?

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Dell :: Call Of Duty 4: How Does It Run On Your

Nov 5, 2007

*although it's not out yet* let us know tomorrow if you've got it how it runs!

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Dell :: Got A Call From Today About CompleteCare

Aug 6, 2009

I received a call from a guy who was clearly calling from India today about ComgpleteCare. It seemed that he already had all my info and apparently ordered CompleteCare before I even confirmed it.

My son had picked up the phone, was given a confirmation number, and my son then gave the phone to me. When I was given the phone, the guy said that he wanted to verify a few things. He asked me for my credit card number, which I stupidly gave to him. He then said that CompleteCare was ordered .....

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Dell :: Call Outlet, Additional Inventory

Apr 1, 2009

Can't seem to find a latitude with the specs I want. Unfortunately, when I find it, the system is gone thats what I get for being slow. My question is if I call Dell, how is the pricing over the phone compare to online and would I be able to use a coupon over the phone?

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Dell :: Missing Resolutions From Call Of Duty 4

Aug 30, 2009

Got my studio xps 16 yesterday, love it but have an issue. In call of duty 4 i can only seem to get a limited number of resolutions even if i change the aspect ratio from 4:3, 16:9 etc. For example i have no resolution in between 1280*1024 and 1920*1080. Need a 1600*1200 option. Changing the aspect ratio in l4d gave me more options but this fix doesnt work in cod 4.

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Dell :: Call Of Duty 5 Crashes To Bluescreen

Nov 25, 2008

i got cod5: waw recently. played only multiplayer so far.

problem: it already crashed three times to a bluescreen.

i tried to change the video driver from 180.42 to stock dell 175.75. same problem.

i used no overclock. atitool off. no background processes.

i guess it is the game, cause i played cod4 for a LONG time and never had this issue. also played through bioshock, farcry2, etc. never a bluescreen there.

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Dell :: XPS M1530 And Call Of Duty 4Lag

Sep 24, 2008

I just last week received my 1530 and loaded COD4 on it 2 days ago. It plays well, but when the action gets intense, I get a pretty serious frame lag.

I have played around with the settings in an attempt to resolve it, but don't really know what I am doing or where to start. Can someone recommend the first few most effective settings changes?

Dell XPS M1530 | T8300 | 4GB RAM | 15.4" LED LCD (1440x900) | 256MB 8600M GT | 320GB 7200RPM | Vista Home Premium |

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Dell :: Worth It To Call And Try To Haggle On A Coupon'd 1555

Jul 8, 2009

I've got a 1555 spec'd out with a 25% discount coupon code applied($1154 to $865).
I was wondering if anyone thought it was worthwhile to call Dell up and try to get them to offer me an even better deal. There's nothing else I really want....I mean, I guess they could up me from a P8600 to a P8700, but that's about it. So I wonder if I could get them down to an even $800.
Any thoughts or recommendations? I'm on a very limited budget, so every bit helps...

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Dell :: Call Of Duty 4 After Replaced My Video Card

Mar 9, 2008

So the technician successfully replaced my video card and everything was great and fine with the world. I tried it out on Call of Duty 4 and checked the temps which peaked at a MUCH lower level so I thought I was good to go and I was happy. The only problem I had was a small amount of choppyness in the game, but I just figured I had the settings too high and I had not overclocked it at all. No problem.... So now today I wanted to play good old Oblivion and I figured this would need some overclocking because well....its Oblivion. So I start up ATI Tool and overclock it to around 620 mhz core and 720 mhx memory...Not too much overclock considering some of you have got yours to like 650 or higher and 800 in the memory department... Well I was just about to start playing when after the game loads there is no character on the screen just grey lines... So I figure maybe I overclocked it to much? I turned it down about 10 to 20 mhz and I still had some artifacts? I pretty much turned overclocking so far down I would now consider it slightly pushing the card. So I try to play oblivion and it is really choppy. Before I got this new card I had some pretty bad heat problems and crashing because of it, but I could overclock it to a MUCH higher level than that of this non heat problematic card?

So my question to all of you highly intelligent and knowledgeable people of this forum is do I have a bum card or is something else the matter? Sorry for such a long post I just felt my story needed to be fully explained so I could receive the best support...

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Apple :: Macbook Pro - TF2 - L4D - Call Of Duty - Modern/WaW

Mar 6, 2009

With the base Macbook Pro, how will the following titles work:

1.) TF2
2.) L4D
3.) Call of Duty: Modern/WaW

I'm guessing the default of 2gig ram is going to hurt. I would upgrade in the near future to 4. I'm not looking to put AA/AF on, but I would like a smooth framerate at the native resolution.

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Apple :: Call Of Duty For OS X On 13" Unibody Macbook

Feb 1, 2009

I see that COD4 is available for mac.

I assume that means I can install it on Macs own OS (not bootcamp)?

How well will it run on the 13" Unibody Mac?

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HP Envy M6 Display :: Skype Video Call - Image Upside Down

Oct 11, 2014

I have a HP ENVY m6 Notebook PC, whem I used skype video call, the image of video is upside down, and I can not find any way to change the webcam hp truevision driver on Windows 8. How to make the video image back to normal?

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Dell :: Service

Mar 26, 2009

My new Studio XPS 1640 appears to have a bad WiFi card. It is very difficult to get it to connect to the network, and it has fits where it drops contact.

So, I contacted XPS tech support. After doing the usual opening questions, they have proceeded as follows:

1) I was assigned an XPS tech and given their specific telephone information so that they could serve as single point of contact.

2) I was told "we will own this issue and get it resolved".

3) They then set an appointment to speak to me when I had sufficient time to do things like driver changes and trying to reseat the minicard. We performed those steps Monday night.

4) After the reset they wanted me to use it heavily on network for at least 24 hours with them checking in to determine if the issues were still present. Unfortunately they were.

5) At this point, the initial diagnosis was Dell was going to send a tech to replace the minicard, antenna and the motherboard (going a bit overboard?). I agreed and the tech was scheduled.

6) 45 minutes later my tech called. She had discussed the situation with her supervisor and they wanted instead to replace THE ENITRE LAPTOP. So, they are now doing a new XPS 1640 built to the same specs as the original. It will be shipped to me and I am simply to put the original in the box and have Fedex come get it .......

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Dell :: 's Calling Service

Feb 28, 2009

So i decided to call dell for a cheaper price. Can someone give me suggestion for this? How do they know which configuration i wanted?

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Dell :: XPS Customer Service?

Aug 27, 2009

What exactly is XPS customer service anyway? It's certainly not as good as Small & Medium Business customer service .....

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Dell :: XPS 16 In A Service Nightmare

Mar 16, 2010

Like many others here when i updated the Bios to V12, my battery would no longer charge with the notice that my AC was not seen by the computer- So after calling techs for assistance it was determined that the motherboard would need to be changed.

So the next day they were out to replace the MB, Which was completed and the battery would once again charge,.

After the tech left i noticed that the machine was much slower then it was before- So now im thinking another bad MB. I check the system prop page to find i now only have 1gb of Ram- What did the tech forget to put the other 2 back in -

I open the back there are are 2 sticks, a 1 and a 2, so i reseat the ram- again just 1gb- Hmmm- I switch them from slot to slot- Now it will not power up... Oh great bad ram stick... So i take it out- reboot- about 10 min later- the machine locks up... the harddrive is not being seen- what the F.... I remove the harddrive to find the connector to it is chipped off... Come on.....

I spend the next 10 hours working with an external connector tape and a lot of booze to get about 50% of my data recovered.

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Dell :: Depot Service

Dec 11, 2008

I sent my XPS M1710 in for repair Nov 11 and they received it Nov 13. I was told it would take over a month, it was on back log. I called yesterday to get the status and got nowhere fast. I tried logging in to Dell chat using my service tag number, the response was "Our records indicate that your service tag belongs to a system that was purchased outside the United States." Can I get some advice on what to do?

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Dell :: Should I Take My 1530 In For Service?

Jan 18, 2010

I've been using the CPUID Hardware Monitor to track my GPU temperatures while in game, and the highest (as of lately) that it hit was 204 Fahrenheit, and idling with a few windows open around 163 Fahrenheit.

Also: My CPU highest temp was 183 Fahrenheit.

Your opinions?



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Dell :: Studio XPS Service Tag?

Jan 19, 2009

does anyone have access to a Studio XPS Service Tag??? I'm trying to order a 4GB Stick of DDR3 RAM for my Alu-Macbook, and Dell require a Service Tag from me.

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Dell :: Should I Buy Refurb. W/No Service Tag?

Feb 16, 2009

Is it a big deal to buy an EBay laptop that has no service tag number? The seller's rep is very good

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Dell XPS 14Z :: Service Tag Not Supported

Nov 20, 2014

My version of Roxio Creator Starter was corrupted yesterday (could not find some DLL) and the recommended fix was to re-install the software.

When I tried to re-download the software off My Dell Downloads, I found that my service tag was not supported.  Dell's FAQs told me that this was because my system doesn't have anything available for download from My Dell Downloads.

More to the point, I would like to get Roxio Creator Starter back.  I was led to believe that I could do this through My Dell Downloads, but that isn't working.

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Dell :: Extending My Service Contract?

Jan 23, 2008

Just got an email from Dell stating that my service contract will expire in 30 days.

How much would this be to renew, and how long does it renew it for? Also, if I wanted to add accidental coverage, how much additional would that be? Do they replace the laptop if its dropped, broken, yet still functional?

I would call Dell, but I'm at work and wouldn't be able to contact them until tomorrow evening if I'm lucky.

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Dell ::Service Tags Stored?

Apr 10, 2009

Other than on the sticker on the bottom? Are they tapped into the hard drive, RAM, what?

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Dell :: XPS Customer Service Experience

Feb 8, 2010

Well, I think it's more usual for people to leave comments over bad experiences than good experiences, so I think it would be good to do it.

Few days ago I had a problem with a XPS 1330 which suddenly stopped working. Something related with a shortcircuit with the power supply.

I checked guarantee and happily found that I bought the 3 year extended guarantee with the laptop and it was on the third year so i called customer support and after some small checks they decided it had to do with the motherboard so they ordered a replacement for me for the next day.

I even messed with the asking to come later as I wanted to backup data (just for security). Did the backup and called them again few days later. Again I had no problem, next day a technician came to my home and changed the motherboard. In matter of minutes i had the laptop working again.

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Dell :: Service Tag / Warranty Transfer

Nov 9, 2007

I just bought a used dell laptop from a dealer, it wasn't sold with a warranty, but looking up the service tag, I found that there's 6 months left on the warranty.

I don't have the original owner's details, but has anyone had any luck getting Dell to transfer registration in these circumstances? - I understand that they might be cautious, but I'd guess they would have a list of reported stolen tag #'s to check against to prevent crims doing this.

I'd like to get the tag changed so that I can order OS media, but the warranty would be a bonus if it's possible.

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Dell :: Screentek Pixelbright Service

Dec 23, 2007

made the mistake of ordering my E1705 with the 1440 x 900 WXGA display.

But screentek offers this Pixelbright upgrade to remove the matte finish and give it a high gloss treatment for 100 dollars. I was just wondering if anyone has used this service, because I couldn't find any real reviews from users or enthusiasts on the web.

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Dell :: About Vista's Service Pack 2

Jun 8, 2009

I have dell studio 17 notebook with vista home premium SP1, and I'm not sure if I should install the new SP2, i'm afraid that the notebook could have problems with this update, like problems to boot windows again or some catastrophic error like that.

Has anybody install this update on this notebook, should I expect problems ? Someone note real improvements thank to this SP ? Like faster boot up or better general OS performance ?

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Dell :: Extended Service Coverage

May 23, 2009

Does anybody know exactly what coverage is included in part number 902-5690?

I thought I had full technical support, but they billed me $129 to troubleshoot and clean an issue being caused by virus and other malware.

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Dell :: Service Pack 3 ... Meaning?

Sep 22, 2009

I just have a simple question, what does Serivce Pack 3 means? is there service pack 1,2 and 3?

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Dell XPS L502x :: Service Tag Does Not Work

Jan 13, 2013

I purchased a Dell XPS l502x a while back, and neither the service tag nor the express service code has worked in over six months. I’m also unable to email tech support about this issue.

When I’m prompted to submit either number, I receive the following error, "We were unable to verify the Service Tag or Express Service Code you have entered. Please verify your entry or choose one of the options to the right. If you recently purchased a system, please try again in 48 hours.".

The laptop has even been removed from “My Products and Services” and I’ve been unsuccessful in re-adding the system.

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