Dell :: Studio XPS 1640 Crackling/Popping Audio
Dec 6, 2009
I have the system listed in my signature running Windows 7 Ultimate and I am having the worst time with pops and crackles sporadically throughout songs during playback. I originally thought it might have been iTunes so I have tried a few other programs with the same results. It almost seems as though it cracks every time my computer has to "think".
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Feb 24, 2009
The issue is most noticeable when I'm listening to my music, in any program. It gets unbearable at times. However, when I stream videos or watch DVDs, the issues seems much less prevalent. Actually, there will be times where I really can't notice the issue at all while streaming video or watching DVDs. Then again, sometimes the issue just goes away entirely. But it has always come back. Basically, it's very inconsistent, but it's a problem.
The sound is a very distinct popping noise, which sometimes occurs in sets of around 3-6 right in a row, or it can sometimes be very sporadic. Also, my audio sometimes tends to "skip," usually when click on buttons, open programs, view certain web pages, or move my mouse over certain things. It's unpredictable.
I'm pretty stumped as to what could be causing it. The annoying part is that I had this issue when I first got my laptop several months ago. However, I managed to fix it. I think by disabling the IDT power management settings. But, my hard drive died on me, so I got a replacement from HP. Ever since the replacement, the problem has been back.
Could it be related to the new hard drive?
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May 17, 2010
I don't remember when it started but my sound cracks and pops when I play games (NBA 2K10, WoW...) and sometimes when I'm watching youtube videos. However, it's fine when I just play a song on iTunes. Well actually, it pops a bit when I first start the song, but then the popping disappears, which leads me to think that the problem is somehow related to CPU/GPU usage.
So I've been on the web for quite a while now trying to find solutions...and here's what I've tried:
1) Using headphones (sound pops in headphones as well)
2) Turning off the wireless adapter (sound still pops with wireless off)
3) Disabling all enhancements under "playback devices" (still pops)
4) Checking IDE ATA/ATAPI controllers for Ultra DMA mode (got 4 ATA Channels, ATA Channel 0 is in Ultra DMA Mode 6, ATA Channel 1 is in Ultra DMA Mode 5, ATA Channels 4 and 5 are not in any mode)
5) Updating IDT High Definition Audio driver (updated, still pops; read somewhere that rolling back the driver would solve the problem, but at that point I've already reinstalled a newer IDT HD audio driver, which means I can't roll back to the desired date...)
6) Tried using a different HD audio driver (tried downloading a realtek HD audio driver, but I guess realtek = IDT?? same problem occurred)
6a) Eventually found some HD audio driver for some HP laptop (driver is now called High Definition Audio Device (under device manager => sound, video and game controllers))(sound still pops)
Specs:
OS: Windows 7 Home Premium 32-bit (6.1, Build 7600)
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40Ghz (2 CPUs), ~2.4Ghz
Memory: 4096RAM
Graphics: ATI Mobility Radeon HD 4670
Bought: Around July/August 2009
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Jan 13, 2009
I have inspiron 9300 and when I play mp3's on the laptop it makes a crackling and poping noise every 1-3 seconds, when it does this it pauses the song about 1/2-1 seconds each time it makes this noise. It also does this when I play my ripped dvd's on the harddrive and playing video games, it pauses the movies and games 1/2-1 seconds seconds during the crackling and popping noises. I can temporarily fix this sometimes when I take the harddrive out for about 8-9 hrs and put back in again, but after I reboot or turn it off and turn it on again the crackling and popping noises come back. When I play dvd's or cd music in the optical drive this doesnt happen. What can I do to fix this?
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May 30, 2014
I have a Pavilion 11x365, from day one when playing videos via the web I get an audible crackling, having contacted Hp support initially the Drivers were re-installed which did not work followed by a system recovery which has also failed to solve the problem, I returned the notebook for a replacement having received the replacement it also displays the same problem. using headphones or Bluetooth speaker, the crackling is not present.
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Nov 19, 2011
My hp envy ts m6 beats audio is making a crackling or tinny noise noise the EQ is set up normal
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Nov 20, 2009
hey guys im really in a sort of desperate mood, after having tried out every possible driver and sound config i still got the same issue.
whenever i play videos with any sort of player oder listen to music or just have a plain average skype voice convo my loudspeakers create strange "rattling" noises. its like as if the loudspeakers wud at a certain frequency always bump against the interior of the laptop casing.
having my loudspeakers + subwoofer replaced didnt change anything. nor did the mobo replacement have any effect on anything.
i seriously dont know what to do, dell told me its "normal" !!??
I mean WHAT THE F ? even my 3 year old acer can play sounds without rattling noises on maximum volume.
sounds where these rattling noises happen to be most appalling are skype tones:
http://www.youtube.com/watch?v=ucuIc255QNk .....
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Nov 28, 2009
Just set up HP Pavilion dv8t-1000 CTO and the treble/bass indicator keeps popping up with no set position - bar keeping increasing/decreasing.
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Dec 7, 2008
Along with other people I have a constant hiss/noise whenever I plug in my headphones, even when not playing music or any audio. I'd like to know whether it is a specific problem of which only my Studio suffers or if this is a problem which occurs to every Studio.
To be clear: I'm not talking about the infamous crackling audio problem.
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Jan 18, 2009
I am in desperation currently with this problem. Let me explain my setup first.
I have the Dell E1505, 2gb ram, ATI X1400 mobility, 1.66ghz duocore processor, about 2 years old.
I recently got fed up with the onboard sound as I have taken a hobby up in purchasing high fidelity headphones.
This led me to get a M-Audio Fast Track Pro which is an external sound card with a separate headphone amplifier.
I basically used this sound card as my sound card as opposed to the sigmatel audio that's in the computer.
Everything was great but i found out that everytime that I did anything graphics related on my computer (blow up an image, scroll down a webpage, minimize a window, etc) that there would be a crackle/static that comes from the sound.
It got reallllly annoying so I tried finding a solution but really could not.
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Jan 17, 2009
Frustrated by my audio skipping on my E6500 I started going through various threads (some quite large)
trying to gather solutions that people say worked for them. I wanted to start a new thread contain solutions and links to the referencing thread to help centralize the data.
Hopefully someone might find this more useful than digging through pages and pages of conversations!
I have tried most if not all these solutions and none have worked for me. I still have 1 skip every minute or 2 and cannot listen to a single mp3 without it at least having a single skip somewhere in it.
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Dec 4, 2009
i know the 1535 is a little old, but starting just a couple or days ago whenever i play music or anything using the sound card theres this popping, laggy kind of noise.
ive tried using speakers, earphones and the built in speakers and it persists. this lead me to suspect the sound card itself.
Ive reinstalled the IDT drivers, and tried uninstalling it and using vista's default drivers too, and the problem persists. my warranty passed a few months ago and anyway im not in the same region as where i brought the computer.
i know there might not be much i can do without taking the computer compeltely apart but i would appreciate a few ideas. i have taken the back panel off and cleaned the dust.
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Dec 15, 2014
I bought a Vostro 3445 laptop just 3 months ago. It is a quad core APU A6 processor with 4GB ram and integrated radeon graphics. The laptop worked fine for a couple of months but from the last 15 days I am experiencing an issue with Audio and Video upon continuous usage of the laptop for about 2 or 3 hours. The speakers start producing crackling sound and video starts lagging as well.
The problem goes away once I restart my computer but it resurfaces again in 3 hours.
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Apr 22, 2012
I just purchased a Dell XPS 17. The problem while playing video game is, that randomly the sound starts crackling for 1 or 2 seconds and the screen freezes with it, or the FPS drops down to 5 or lower.
I thought it might be problems with the fan on the laptop, or the AC adapter doesn't give energy for the laptop so it chokes down? It mostly happens, when the laptop gets pretty hot.
Also I tried to contact the Dell customer service, but it says i purchased the Laptop in the United Kingdom, which I didn't. I used the Dell Customer service from the U.S. and used the chat without any problems. When i try to E-mail them, it gives me an error, that it cannot read my system components (I don't remember exactly what it said, might be something else, but it was an error).
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Nov 11, 2009
A few months ago my audio started crackling and stopping altogether for milliseconds at a time. I have installed XP home on this machine twice and the audio was never quite up to snuff (sounds underwater, but rebooting cures it) but I've never had this kind of problem before. Tried reinstalling the Conexant driver but i still have the problem.
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Sep 1, 2014
I recently received this acer laptop as a gift. Right from the first time I started it I noticed issues with the sound. With any audio that played there were crackling noises.The crackling got worse and worse so I Decided to restart the laptop and then the sound stopped working altogether.I tried reinstalling the Realtek HD audio drivers that came with the laptop but that didn't work and I still got a "No Audio Output Device is Installed" message in the bottom corner.
I tried reinstalling the drivers AGAIN, and the sound worked. All seemed well until I woke up the next day with no sound yet again.I then tried downloading new drivers from the realtek website, even these drivers didn't work. The only solution to the problem seemed to be basically uninstalling and reinstalling the realtek drivers until they worked, and even then, the sound would still crackle horrendously.After getting fed up with this issue I tried to refresh windows, and even this didn't work.I have tried everything I can think of .....
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Dec 1, 2008
I've had my Studio 1537 for over a week now, and I have two questions.
1. Do you experience sound crackling? If so, what Wifi card do you have? I have the Intel Wifi 5100 card, which does occassionally cause some crackling.
2. The headphone jack has some line noise which is present all the time. Do you have this as well?
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Dec 14, 2009
Have a weird problem and just wanted some advice on what to do next, before sending in my laptop to dell..
My laptop speakers wont output any sound whatsoever. While i can hear those very same sounds via headphone jack/hdmi.. No music, windows system sounds etc via the speakers, but can hear them via headphone/hdmi..
I have installed and updated the latest drivers.. Reformatted and reinstalled operating system (windows 7 home 64 bit), yet no results..
While I am convinced that it could be a hardware problem, I was wondering if you guys could suggest any more tests/things to do..
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Dec 8, 2009
a new IDT audio driver to test ! It seems to me the slight pop when changing song in WMP12 is gone but I'm not too sure. I just downloaded it and might need more people to test it out to see if it fixes the crackling/popping sound.
Quote:
IDT Audio Driver Version 6.10.0.6255
[url]
Second, a new Synaptics touchpad driver to update too. I've always wanted to double tap to access the secondary menu like mac and I found a way to it ! With this 2-finger-gesture tool, our touchpad is exactly like MAC ! (no four fingers yet though) And now, you can double tap like mac multitouch to initiate secondary menu !
Get the latest here
Quote:
Synaptics Touchpad Driver Version 15.0.0.1
[url]
2-Finger-Gesture tool
[url]
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Oct 4, 2009
I'm getting a new laptop soon,which one should I get ?? Does the DDR2 ram make any differences to DDR3?
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Feb 19, 2010
You can hear this effect around 60%-80%+ volume(varies by system) usually from the right speaker(more noticeable). It sounds like a speaker when its damaged from high volume or a bad amp you hear a buzzing/cracking/distortion sound on the right speaker usually(you can also verify it with the dell audio diagnostic, test my Dell technician even realized it). Ive had 3 xps's replaced(due to other issues) all of them had the same problem (additionally I had 2 speaker replacements and they had the same problem). sxps 1640 and 1645. I remember when a technician came and opened my motherboard I took a look at the side speakers. It seems that the right speakers are loose compared to the left ones. You can press on it and it goes a bit in and out.
I just wanted to start a new thread for Bill to bring this issue also to the attention of the engineers. I think I know what the problem is, I will be putting rubber pads in my laptop to enforce the speakers from vibrating. Someone brought this solution to my attention a long time ago.
Reference:
Post number 10(Metroline solution): http://en.community.dell.com/forums/t/19258055.aspx
Does anyone else have this problem? Verify so Bill can bring it to the attention of the engineers. Bills going to have big meeting with big players soon so post up if you do have this issue so he can bring it to the table. I didn't want to use the throttling thread for this issue.
My temporary solution is not to go about 60% volume... since it's load already but it would be nice to blast the volume and listen to music while doing other chores in the house or hang with friends but the audio quality is terrible.
Note: I can not verify this for sxps 1647 because I do not have one.
I will give you guys an update on my results, when I dampen the system with pads and reinforce it.
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Apr 27, 2009
im new here just wanna ask about my new xps studio laptop..
i bought it with a 64bit vista OS, the problem is i cant install a cad software because its for 32bit..can i install my laptop with a 32 bit OS? would it be no problem regarding my drivers?
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Jan 15, 2009
Suppose I purchase one today at full retail price. Then, in say a week, there's a 20% (or whatever) coupon that comes out, or they go on sale.
Can I call Dell and ask for the difference? I know they have a 21 (or whatever) day return policy, so I would imagine the sale or coupon would have to come within that time frame.
Another question: Does the return policy time begin when I order or when it ships or when I receive it? .
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Mar 27, 2009
Anyone know how to enable scrolling on the XP3 1330 touchpad? I just got Vista reinstalled on mine and I cannot find where to enable this
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Apr 11, 2009
As this is a dell section convince me to get a Dell studio xps 1640 over a Unibody Macbook or Macbook Pro.
What I like about the MB/MBP is the solid aluminum chassis. Anyways what makes the Dell better then the MB/MBP
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Jan 31, 2010
Just had my connection upgraded to 50Mb & when i connect my xps to it wirelessly i can only reach speeds of 20Mb.
I have a usb Wireless N external addaptor which gets me speeds of between 35 and 42Mb but its massive and quite unsightly.
Is it possible for me to install a wireless N adaptor to replace the one in this laptop or would i have to get a smart card slot deal?
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Jun 1, 2009
I'm often study and working with Visual Studio, Photoshop, Sql Server Datamining, Web, HD movie and some game..........................
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Mar 16, 2010
Hey everyone one..i know there has been a some chatter here and there about overclock with the sxps 1640. Most in fact want to down clock to fix heating issues lol. Well i have my xps running pretty well and heat is not a factor anymore. athough im still not too happy about how much i spent..just making this laptop reasonable. anyways has anyone ventured with setfsb or anything?
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Jun 23, 2009
When configuring each machine as closely as possible, is the only real difference form factor? Is 1920x1080 on 15.6 vs 16 that big of a deal? Are there features in the 1640....
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Jun 22, 2009
Just got my new laptop 1/2 a week ago and installed a clean 7 on it. My idle temperatures are as follows:
Processor (T9800): ~43 degrees
ATI: ~48 degrees
HDD (500 GB 7200 RPM): ~40 degrees
Motherboard: ~44-50 degrees
This is at idle! When I game for a while, all temperatures hover at ~60 degrees. Is this normal?
My old laptop with a T5750 idles at 19 degrees for the processor, does the T9800 produce this much extra heat?
Also, if other 1640 users can post their specs and temperatures it'd be great.
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