Dell :: Tired Of Not Handling The Throttling/fans/overheating ;
Dec 2, 2009
Im not going to write my whole year long story here, but I will say that I am on my FOURTH e6400 and what do you know? The fan has lost its mind, having throttling issues and cant seem to get the temp down. Performance overall is declining, just like my last three...
Im so tired of dealing with these issues...I'm just exhausted and honestly, I feel defeated. They keep replacing my laptop (which I paid a small fortune for when they first came out last year) but the problem keeps coming back...
What are my options now? I feel like ive spoken to every person in that g-d forsaken company and its gotten me nowhere.
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Jan 31, 2009
My E6400 has been suffering overheating problems with the current hot weather (over 30C degrees). When the machine overheats it begun to throttle to 75% then to 35%. Once it reached 35% the machine is extremely slow (much slower than normal 35% in power saving mode), it like the machine is put in the safe mode and it won’t recover once the temperatures drops i.e. ACPI, & cpu =40’s & NVS160 = 60’s. The only thing fix the problem is to shutdown the machine & wait for few minutes and restarting the machine. Anyone have had experienced similar problem? I am suspecting the ACPI is triggering the machine to throttle.
I was able to replicate the problem and here is the temperatures the machine begun throttling
ACPI = 78C, Core 0 = 61C, Core 2= 72C, NVS 160 = 80CHDD = 45C
P8400 -> core speed = 1600MHz, multiplier = x6 bus speed = 266 MHz, FSB =1064MHz
BIOS = A11
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Dec 15, 2007
After recent, abrupt overheating issues with my xps m1710 I followed a guide here to clean dust out from my heatsync. There was indeed a lot of dust blocking the fans and I removed all of it. After putting everything back together I proceeded to format my pc with no problems. However, I am still experiencing extreme overheating with my pc while simply reinstalling drivers.
I inspected the underside of my laptop (obviously extremely hot to the touch) and noticed that neither of the fans on the underside were running. Is it normal for the fans to not run for periods of time? or should they be running constantly.
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Dec 10, 2009
Maybe is stupid question but ... you know i have to be sure of it ;-)
My tests are wrong , etc
I test my e6400 two software (CPU Burn-in 1.01 and cpustabil)which utilize OS and proc to 100%
I'm monitoring frequency and still i ~2,53 GHz. I'm using RMclock to monitoring and system windows 7 biult-in soft. Temp ~60 C. Test last for 10-15 minut.
Dell e6400
Cpu P9500 (2,53GHz)
RAM 4 GB
GPU Intel 4500HD
Windows 7
BIOS A19
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Sep 26, 2007
These are 5 new skins from Alienware that change the way you look at windows. Its easy, just download,install and pick a new skin. Some have a look similar to Vista and others are more sci-fi. Check it out you wont go back to regular XP theme.
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Apr 19, 2009
I own a HP DV5-1025el laptop with Turion Ultra ZM-80 processor and Windows Vista 32 bit, running at 2.1 Ghz. The laptop is working wonderfully and I have no stability problem at all.
Since I love to optimize my machines at maximum, I started to search some informations about Power States and such similar things, mostly to tweak and reduce battery cpu usage. I made by myself an utility to control CPU Voltage for each pstate, like PumaStateCtrl, but more flexible. It's in an early stage, but it seems to work good for ZM processors,
I studied the official AMD datasheets about Turion and Turion Ultra (mainly ZM and RM series) processors and found that they have 3 active PStates (actually they have 8 pstates, 3 are activated and 5 are not). My ZM-80 has these pstates:
PState 0 - 2100 Mhz, 1.100 volt - Enabled
PState 1 - 1050 Mhz, 0.950 volt - Enabled
PState 2 - 525 Mhz, 0.800 volt -Enabled
Then there are other pstates from 3 to 7, but are disabled:
PState 3 - 1050 Mhz, 0.950 volt - Disabled
PState 4 - 800 Mhz, 1.550 volt - Disabled
PState 5 - 800 Mhz, 1.550 volt - Disabled
PState 6 - 1050 Mhz, 1.200 volt -Disabled
PState 7 - 1050 Mhz, 1.200 volt - Disabled...........
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Dec 2, 2009
Well, the latitude E4300 is very cool, i like it, it has great design, but what the hell they were thinking about when they made the 6-cell battery ugly like this?
so i can't get it, we paid like 1500$ for great laptop and we can't enjoy it cause of just a damn battery!
don't you think it is the right time for us to ask about the bay battery for E4300 ? does anybody knows when Dell will lunch the bay battery?
i think i will not use this laptop with this ugly 6-cell batter anymore, i will throw it in a box till getting bay battery!
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Aug 11, 2009
I have a speedfan program running and im trying to figure how many fans my M1530 should be running? it only shows Fan1 running
and does anyone know what the average temp your comp should be running at, while running basic programs like foxfire....
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Mar 4, 2009
I have a Studio 15, and I have a USB laptop fan made by Rocketfish, that one of my friends gave to me. I wanted to know if anyone here thought using a fan would be a good idea with a laptop...
is it really THAT much more beneficial? If I have my laptop just sittting on the desk plain and simple.
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Feb 12, 2010
I see all those threads about throttling, but they all are about the How and Why's, but none seems to tell me what throttling is / how i can recognize that my laptop is throttling.
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Mar 8, 2009
I'm now very happy owner of a cooling pad with fans. My temps are :
CPU : 29 degrees
GPU : 40 degrees
HDD : 27 degrees
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Feb 8, 2010
I just got a new Studio XPS 1647. Specs are i7-620M, 128 GB SSD, 4 GB RAM, RGBLED, and the standard ATI 4670. Now that dell actually appears serious about fixing the throttling problem, I am seriously considering keeping the laptop. I would however like to make a few modifications. I need to actually put the correct RAM into the computer (they put in 133Mhz rather than 1067, i know its lol). More importantly I would like to change the GPU out for an ATI 57xx series. My question is can I put in a 5730/5750/5770 and not void the warranty? Also have the 5750 and 5770 even been released yet? It seems like it can only be a win-win situation. The 57xx series runs on less power (25-30W compared to the 35W of the 4670), and also they are faster, DDR5 with the two higher end models.
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Mar 12, 2010
I have read a lot on this problem and just did some testing on my system.
I am running Modern Warfare 2 and within a few minutes my throttling begins; cpu drops to 700mhz and then doubles and then full speed... I have CPUZ running on second monitor watching it progress.
Next step, I disable the PowerPlay in the CCC ATI Control Panel; pick the game up where I left with CPUZ running on the second monitor... 30 minutes later; ZERO throttling.
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Nov 17, 2008
I've got a 1330 with a T7250 processor, 4gigs of ram and a 8400GS.
I run my notebook all day long undervolted (tested stability a lot using orthos) so temperatures are less.
I also use RMClock to max out the cpu frequency when connected to AC (so that it stays locked at 2 ghz whenever i am in AC mode)
Also, my 8400 gs is Overclocked to 600/825 from stock 400/600.
The thing is the following:
when running COD4, every once in a while my frames drop noticeably. I then went to investigate this and using RMClock's monitoring tool i noticed that the frame drop was consistent to a throttling of the CPU.
However, whenever i test out my pc with ORTHOS or rthdribl i get higher temperatures than when running COD4 and the CPU doesn't ever thottle itself...
As you can see, this is a pretty strange thing because temperature is NOT being the "throttling factor" over here, as it is almost all times. I also have the gpu copper mod applied and haven't ever passed out 80 degrees on the gpu (which are pretty normal temps for an xps1330, specially overclocked)
What do you think could be causing this? It is really bugging me a a lot. Could it be maybe unstable voltages or something?
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Feb 10, 2010
In recent light of the the throttling investigation and incoming fix on the 1645 and 1647 models, Ive been instructed to make a separate thread to investigate the same issues for the 1640. If you have a 1640 with throttling issues please post any information in this thread. This is a new thread covering the same issue as the other problematic 164X's. Throttling.
Unclewebb can back me up on all of this as I went through these tests with him, the same tests he used to determine throttling on all other 164Xs models.
At full GPU and CPU load, mulitplier scales back to 6x and 3x. My 2.93ghz t9800 then clocks down to 1500mhz and 798mhz respectively.
Programs used: RMclock, CPU-Z, GPU-Z, 3Dmark06, Prime95, Throttlestop
For Bill: Original 1640 threads where users started reporting throttling. Joker first reported throttling on the 1640s when he had a 3670.
==>The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread <== *Part 2*
===> The Official Studio XPS 1640 + ATi 4670 GPU Owner's Thread<===
**A user has decided to run a few gaming tests to prove it effects in real world everyday performance........................
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Sep 12, 2007
So I've had my XPS Gen 2 which I've taken good care of for about 3 years now. Lately, I've been paying a bit more attention to my fan noise. It seems louder than when I first got the laptop, could be just me. And I know it can't be the infamous core2duo motherboard problem that the new laptops have since this is a 2.26 Pentium M.
So I'm wondering if replacing the two fans with brand new ones would minimize the fan noise and maybe even help with cooling (not that the current ones aren't doing their jobs). What do you guys think? And if you do suggest that buying new fans will solve noise problems or lessen noise problems, what is the part number? Or, is there a good alternative to buy the fans? (Ebay is a bit shaky since you get cheap imitations sometimes, but hey, it could work.)
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Apr 5, 2009
I was convinced that i had some background program running that was using too many resources, or some anti virus running , so i basically disabled everything that could be causing my fps to drop and still the problems continued.
I had the laptop on my lap the other day and noticed that it was unusually hot, i installed Speedfan and it gave me an idle temperature of
80c for both GPUS (8800s)
This seems to be rather high and im keen to find out if my fans are blocked or not and this could be causing my fps problems.
I have never used compressed air on my computer because im worried about just blowing the dust further inside the computer .....
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May 25, 2009
I got a XPS M1730 with Dual 9800GT.
It is a great computer and I love it.
However, When I run HWmonitor, I get 73-76F at idle. And It has been running very hot..
I had this laptop for about a week and it's always like that.
So, I looked underneath the laptop and seems like the two GPU fans are not spinning at all.
Is this normal or something wrong with my unit?
Do I have to open it up and check the fan cable? Or is it something wrong with the bios? Only thing I did to this laptop is update the driver to nvidia's 185.85
Back of the laptop is so hot that I can't touch it with my hand..
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Sep 7, 2009
My m1330 fans have recently been turning themselves on a LOT - even when the computer is still cold and I'm not doing anything except browsing. It never used to do this... however I did have the motherboard replaced (under warranty - the old one died) and I could be mistaken but I've only noticed it after that.
It has been summer so I can understand it partly, but even today for example I just turned it on, printed a page out of a PDF and on went the fans - it hadn't even been on for 5 minutes before they started up. I've got a 9 cell battery in so it even has good ventilation .....
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Aug 15, 2009
Does anyone else running Windows 7 experiencing slower fans? My laptop is getting hotter, which is alarming.
The BIOS with A12 should not have been affected during the change and I have the Dell OEM for Windows 7...drivers work fine, but just in case I'm asking here.
I also got a compatibility error when I tried to install the nvidia driver for my 8400GS with Windows 7 64-bit
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May 24, 2010
I've been having some throttling issues with my 1558 for a past few days. I've been using it in the us but i'm on vacation now n i'm working on a 220V supply! Does that affect the performance of the adapter in any way?
My config is a core i5 520m,4GB ddr3, ati 4570 512mb,1080p screen.
I was playing Burnout Paradise n my system slowed down after 10 min of gameplay! I noticed that the CPU multiplier was frozen at 9. I really dunno y that happened! I've been playing the same game for hours together back home and it din seem to affect it in any way!
I tried updating it the latest BIOS that came out (A05) and that din help either. It also happened with a few other games as well.
I tried using throttlestop to just confirm that it was the CPU. The games was playing fine for 15 min wen the system just shut off!!
So I just tried to play for one last time with throttlestop off and it was actually fine till I got a critical error msg n my screen wasn't showing color properly!!
Have I fried my graphic card somehow?? Or is my adapter just not strong enuf to handle the load n hence throttling the system??
I tried updating my drivers to v10.4 N it kept saying INF not found n I had to install it indirectly.
Any way to find out if I've screwed up the graphic card?? I'm scared to push it with a game and screw up the system!!
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Feb 8, 2010
for 130 Watt Adapter and update to the latest BIOS
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Mar 23, 2010
I just bought an SXPS 1647 (I believe... I have the core i5-540 processor) and I wanted to know how the throttling issue effects these models.
Is it less of an issue because the i5's are less power hungry?
Has there been any response from dell about the throttling on this model? Are people requesting the 130Watt adaptor?
System:
i5-540
4GB RAM
128GB SSD
RGBLED 1080p Screen
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Jan 23, 2010
Everywhere talked only 1645 throttling problem and dell fix 1645 and so on.. If Dell fix 1640 throttling problem to?
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May 5, 2010
I was thinking about buying a notebook cooler, most likely the COOLER MASTER NotePal Infinite Notebook Cooler and i was just wondering if it would increase throttling as it draws its power from the laptop .....
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May 18, 2010
Hoping to buy one but wow, there are a huge amount of problems here.
If I order one now, will this brand new machine have these problems? Have Dell sorted this mess out?
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Dec 22, 2007
My Inspiron 9300 has the following specs:
Pentium M 1.6Ghz pin modded to 2.13Ghz (previous CPu was 1.73Ghz) , 2Gb RAM (667Mhz sticks), 6800 Ultra (Xps Gen 2 Bios flash-A05, previous card was an X300 64MB.)
I seem to be getting odd 3DMark05 socres, around the range of 4500, I tried overclocking the 6800 Ultra to 500/1166 and that produced a result of around 5000. The odd thing is that 3DMark05 appears to be running "choppy" every other frame it seems to skip producing a choppy flow of the tests, the frame rate also fluctuate by about 5 FPS in somewhat low movement/action scenes.
I have tried numerous drivers all resulting in the same thing (every driver has been cleanly installed). I am also quite certain that it's not a temperature issue as the max temp the card reaches (according to I8kfanGUI) is around 80-85 C. Just to be certain I ran 3dmark while the laptop was in an ambient temp of -5C (holding laptop outside the window ;]) and still the same...although max temperatures were a lot lower.
So is it possible that the card is for some reason throttling back and forth from the high performance 3d profile (450/1064/1.38v) to the low profile one (250/658/1.1v)?
I got the card from eBay over a year ago now and thus have no warranty on it.
Has anyone else had a similar problem and found a solution?
I am currently considering flashing the card with a custom BIOS, using NiBiTor 3.6 get BIOS from card, change ONLY throttling values to 450/1064 and also voltage to 1.38v, do not touch anything else, save the BIOS burn to CD (alongside a copy of original BIOS read from card)-[no floppy] and flash.
However I am a bit worried about killing the card, has anyone attempted something like this? Also the ROM files generated by NiBiTor are exactly 64,000 bytes is this alright?
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May 4, 2010
This has been happening lately ill be playing starcraft 2 ( other games as well ) but this one specifically that all of a sudden frame rates dip to 2 - 10 fps and the game crawls. Starcraft 2 gives me a warning saying my computer is running slow. I normally get 30 - 40 fps with a mix of medium/high settings at 1920 x 1080. Temps seem normal but my cpu usage is spiked at 100% when this is happening. I know throttling on the 1645 and 1647 is common but ive never had this problem with my 1640 until now. I have 2 years left of warranty so im ok. If i call dell what am i going to tell them and what are they going to do?
Below is a pic of temps
http://i43.tinypic.com/2gv254l.png
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Jan 3, 2015
So I recently bought a Dell XPS 15 9530 and well I wanted to see how it would do in gaming. It was doing well in most games until one day, I started getting fps drops that lasted a long time. The FPS would go from whatever it started with, an example being Watch Dogs with 50 fps on low settings, to 9 fps. Another example is CS:GO where I get 60 fps on highest settings, I cap it at 60, but after a few rounds it goes down to 15 fps. So I got NVIDIA Inspector to see what was wrong as many had said it was the GPU throttling and the clocks were 135 MHz for the GPU Clock and 405 MHz for the Memory Clock instead of the default 941 MHz for GPU and 2500 MHz for Memory. The temperature was around 75 degrees celsius at most so I don't think that is the problem. It is plugged into wall while playing and I have most programs closed down when playing.
Also, I have my power plan set to 'High Performance'. The FPS drop does not last forever but lasts about 10-15 minutes and can either be resolved by restarting my laptop or, if I am lucky, restarting the game. It is quite annoying and I have been testing everything for about 2 weeks. I have tried re-installing BIOS, clean installation of drivers, used different programs like ThrottleStop, tried lowering the settings and none of these have worked.
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Jan 1, 2009
I originally bought my XPS with the 7900 GTX but after having memory parity errors constantly happen after a year of ownership, Dell Support replaced my memory 4-5 times (errors in memtest86 on all new replacement ram.
After finally getting a good set of refurbished ram, the problems continued to happen. So after another call with tech support, they decided to replace my motherboard.
The motherboard was replaced and the problems still continued to happen. Eventually I realised it was the video card so we got that replaced (Luckily they upgraded me to 7950 GTX) and the problems went away.
Ok, so now 3-4 years of ownership and the problem occassionally happens when I play intensive games again...
My 3 year warrenty has ended so I don't exactly want to buy another video card.
I have the Notepal laptop cooler with aftermarket higher CFM fans then what came with the unit and if I turn that on when playing games it doesn't happen but sometimes I forget and parity error.
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