Dell XPS 17 :: Lights Flash As Normal But Screen Does Not Switch On At All
Apr 4, 2013
I currently have a dell xps 17 laptop. It will not switch on properly.
When I power it on, the lights flash on as normal, and some of the fans appear to start (although the side fan does not appear to work). The cd drive will open when I press the button, and the touch buttons light up on contact as normal.
However, the screen does not switch on at all. The laptop will stay on but nothing will happen. The side fan does not appear to be working either (i cant hear it, and that area gets VERY hot when plugged in).
I am currently on holiday and do not have an hdmi cable to test it on an external display (though I could maybe buy one).
I have tried fully charging and depleting the battery, I have tried removing and reinserting the coin cell battery and the memory.
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Feb 13, 2013
Suddenly one morning when switching on the laptop it just was a black screen nothing else, I have already had the graphics card replaced so checked the ram by trying different combinations etc but still nothing.
I did the FN + Power test and it does its thing but then it beeps loudly 3 times while flashing caps lock, scroll lock & num lock together at the same time,,,,then it does a random tune and flashes more. I have attached a video to show it exactly.
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Feb 22, 2013
It's a dell studio 1535 laptop.
Issue is, when i turn it on, the lights on the media keys all flash, individually from left to right very quickly, then nothing.
I have reseated the ram, tried it without the battery in and no joy, the fans don't spin.
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Nov 11, 2010
I recently purchased a new XPS15 laptop. Everything works fine so far except I am having problems with the USB ports. I have tried multiple flash drives including some with activity lights. None of the drives have been found by windows and there are no other hardware problems. The drives with activity lights just flash continuously.
I have checked online and can't find any newer drivers to try and Dell PC Checkup finds no problems.
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Sep 22, 2009
Just got my E6400 with the LED WXGA+ (1440X900) screen. My first reaction is what a hell! I got these lines on the screen, its almost as its only displaying every second line or something.
Maybe its the display drivers.. so i start testing different drivers but no luck, it wont change. See below for example:
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Should it be like this? Do I miss the right drivers? My monitory sais General PnP, not any specific.. I'm using windows 7 x64. If its hard to see the vertical lines let me know and i'll try to get better pics.
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May 5, 2010
Is this the backlight? i hot glued the connector and wires in the socket into the inverter....?
I have replaced the inverter AND the flex cable (yes, the part numbers are right)
I have to shake or pressure point the left-middle of the screen for it to stop otherwise it stays unreadable...
when i hook it up to an external monitor...
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Dec 13, 2009
I know it's kinda dumb but it's annoyingly bright when I've got the computer on at night and it's busy converting video or doing other work. It's also less power used.
It can't be done through software but has anyone physically unplugged them? I've not opened up the case yet so I don't know how practical that would be, thought I'd ask around first.
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Mar 7, 2013
I recently have had a problem with my Dell XPS M1530. The laptop crashed from what I presume was it overheating. When I switch it back on the screen lights up white with no display. I am able to use the laptop through an external display (pressing FN F8) however the quality is very poor, this is surprising as I used to use an external display frequently at a high quality and I am now unable to change the screen resolution in the display settings. I have also noticed that I can no longed put the laptop into 'sleep' mode. How the two errors could be related but both happened after the same crash.
I have tried to recconect the video cable but unfortunately it didn't work.
Any simple fix to this problem or if the GPU or screen needs to be replaced?
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Nov 25, 2014
My Dell Inspiron 14 1440 froze and i decided to manually turn it on and back on. I pushed, and held the power button until it turned off. Once it turned off i decided to take the battery out (for no apparent reason). So i took it out and put it back it (i didn't really touch anything). Once i put it back in i tried turning it on by pressing the power button, but it wouldn't turn on. The screen is black, there are no blue lights that are on. (These lights are on when you turn the laptop on).I tried the taking out the battery and hold power button for 30-60secs trick, but no luck. I also have taken out my laptop's ram and re-inserted it (same with my hard drive). Oh and my battery is fully charged. I tried searching the net for solutions but no one really has the same problem as me. Most of the other people with problems said they could hear the fan, but with mine there is noting. No sound. No lights. No working laptop just one really expensive door stop.
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Jan 9, 2013
I have had my Dell studio xps 1640 for around 2 years now, apart from the common overheating problems has been working fine.
Last night i powered down as usual after watching some live stream football, this morning went to start up again and the keyboard lights up & can hear the fan running but getting completely blank, black screen. It seems windows isn't loading up either as if i push the power button again it shuts down instantly.
I have always kept the inside clean and free of dust and really need to know what may need repairing. Could it be a Graphic or video card or Motherboard problem.
I have also tried the usual checks of memory but have not tried to get display via vgi or hdmi in to another monitor.
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Jan 2, 2015
I recently installed windows 8.1 on my dell xps 15z everything works alright but the screen at times displays vertical lights. It gives the image of the screen malfunctioning and then it disappears.
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Oct 3, 2012
I recently suffered a complete failure of my xps m1530 which was purchased new from Dell in 2008. The blue lights would blink then go out and no apparent boot sequence or illumination on the screen.
The suggestions led to a diagnostic determination that the problem was likely a faulty Nvidia chip which, of course, is integrated into the motherboard. The solution was either to replace the MB ($165) or to watch a Youtube video regarding a method whereby a small torch or even a hair dryer might be used to reestablish the pin connections. I watched the video, used the torch as suggested, and my computer now works as it should.
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Sep 11, 2013
Model:Â HP15-N096EA ... When the laptop is turned on the screen colurs are inverted i.e. blue becomes orange, white becomes black etc. at times it flickers back to normal colours i.e blue shows as blue etc.
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I have checked magnifers invert colours isn't turned on but when I do turn it on the inverted colours switch to normal colours obviously. There is also a vertical shimmer like every other vertical line is missing or phases in and out.
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I have booted into safe mode to see if its a driver issue but the colours are still inverted, I've booted into the BIOS and again the colours are inverted and just to cover all bases I booted a live DVD of Mint Linux 17.1 and the legendary green of the mint distro was a lovely lilac. I've also tried high contrast i.e. Left ALt + left Shift + Print Screen.
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My feeling is its the graphic chip or the monitor and I'm hedging more towards the monitor. Tomorrow I'll do a screengrab to see how that comes out and will also connect to an external monitor to see if the flicker and shimmer is still present.
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Considering this is literally a month and 6 days out of guarantee it pretty bad, I would have expected a bit longer from a laptop before it started failing.Â
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Update from Yesterday: I did a screengrab from the HP using the snipping tool in windows 7, this showed the colours inverted i.e. negative, I saved that screengrab to a USB stick and opened it up on my Mac, the image showed correctly i.e. not as a negative.
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This is the image that is displayed on the laptop, there is no colour inversion, none of the graphics settings appear incorrectly set, I did actually set all settings back to defaults.
This is the screengrab from the laptop as it displays from another computer, which, in my case was my Mac. The screen appears to be displaying correctly, hence the screengrab image below but for some reason it is displaying an inverted image - Its like there is an overlay on the screen.Â
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Could the inverter be faulty?
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Jul 23, 2014
I've adjusted the custom on zoom to 100; I can get back to 199 by ctrl0; but some thing is interfering with the size of my script and even on email; it also enlarges photos on websites &email. I'm fed up with this whole notebook, windows 8 stuff. It even changes custom when it enlarges.
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May 1, 2013
What is happening with the laptop, sometimes I noticed my laptop screen will flicker(or a bright flash as if someone was taking a picture). When I go to the event viewer it tells me Desktop windows service manager has been disabled by the windows system assessment tool. I'I have the nvidia graphics card + Intel(using optimus technology),running windows 7 professional 64 bit.
I forgot to mention when playing videos I think the graphic card makes a strange noise like there isn't enough power or something (Not 100% sure)
I have nvidia gt555 with intel OptimusÂ
Intel 2670m
8GB of RAM
Windows 7 professional
I tried to do a fresh install of windows 7 but the problem still persists and I cannot test it since I have deleted the recovery Drive. How do I test if the graphics card is working properlyÂ
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Jan 13, 2015
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
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Jul 30, 2014
Whenever I am charging my laptop and using it, the screen lights up to the highest brightness (I keep it pretty low most of the time). This often leads to my mouse freezing, and then I have to shut off my laptop completely. I'm using a HP 2000 Notebook PC, with Windows 8.1 64-bit.
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Dec 6, 2011
I have a Dell Studio Laptop, Model PP39LThe laptop has a fully charged battery and is plugged in. The Led on the battery plug (going into the computer) lights blue.When I press the power button the screen will flash white for a second and then nothing (no beeps either). The little white led on the computer by the power jack will light up white for a second and then turn off as well.This has happened in the past but it just worked after leaving it alone for a few hours.Â
I haven't turned the laptop off since this incident. I've been putting it in stand by/ sleep mode and everything was fine. I was also able to restart the computer with no problems. It's just when I power down when this happens.The keyboard recently froze (new issue) and I had no choice but to reboot by powering down. Now it won't turn on. I have never spilled anything on the laptop. Nor have I dropped it or caused any other damage to it. I'm thinking it might be a problem with the motherboard.
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Feb 17, 2009
It will work fine for awhile then all of the sudden it will freeze.
I Googled this, and people said tick Enable Hardware Acceleration to off.
I did so but now the video is slow pretty much all the time. What is causing this? I upgraded my video drivers in the hopes of it solving this problem, but it did not
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Feb 14, 2013
About a week ago, the (external) screen of my dell lattitude D830 went completely black. I hadn't got a clue wat to do, so I waited a while, and when nothing happened I turned off the computer. I've been googling for a while, and found something about POST-codes here [URL] ..... apparently the video-card doesn't work anymore (If I start the computer with FN+power, Num and Caps flash, and Scroll burns permanently). Lucky for me my Dell was old, and I had recently replaced it, but I still wanted to use my old computer for rendering etcera. Would this still be possible? I have the idea that the computer doesn't boot anymore (I can't see whether that's true, since there's no screen). Would it be possible to make it boot again, so that I can use my old Dell on a network?
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Nov 5, 2014
I installed a new video driver today (updated to newest), and all of a sudden my screen is flashing before it rotates when i flip it to tent mode or tablet mode. to be specific, when i flip the screen over, the screen flashes off and back on, before rotating. this has never happened before.
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Apr 21, 2014
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
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Feb 9, 2012
Got windows 7 on my g555, with truecrypt on the drive, if it matters. Â Last night, closed down the cover of my laptop before i fell asleep, like always, today it doesn't respond at all when I opened it back up. Â Forced it to shut down, and haven't seen anything but a black screen since.
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The power light comes on, the fan comes on, and that's about it. Â Can't get to the bios, can't do ANYTHING. Â Tried unplugging it for a while, pressing power 10 times, holding power down for a minute, ran the battery entirely dry THEN discharged the caps, ...I've read many solutions where its the built up static charge that's the problem, but not here. Â I've tried all versions of the solution I could find, all very similar, but none worked. Â I took out my RAM and put it back in, and same for the hard drive. Â No dice.
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The only lights I get at all are the power light, and the battery charging light next to it. Â Can't get the CAPS LOCK, num lock, any of that to do anything. Â Cannot boot by CD/DVD as I cannot change the bios, and can't get any response from any keys or key combos that I can think of (including the one-touch restore).
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Mar 7, 2015
I attempted to update my bios for my Acer Aspire 5745 notebook and chose the wrong file. The computer is giving me a black screen now. When I push the start button the lights come on the fan blows and thats all. I found a few sits on line giving me the procedure to flash an aspire one system. Here is the steps I took to do so to no avail.
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1. When to the acer site and put the SNID number to my laptop to pull up my suggested downloads for my system.
2. I downloaded the file to my working computer.
3. I extracted the file and opened the file that said DOS.
4. I renamed the file zg5ia32.fd
5. checked my flash drive to make sure it is set to ( FAT ).
6. Transferred the file to the flash drive.
7. Pluged in the flash drive to my dead laptop while it was pluged into a powersorce.
8. Held down the FN and ESC buttons while pushing the power buttons.
9. Released the FN and ESC buttons when I noticed the power light blinking and the flash drive light up.
10. Waited for over 15 min. but had no success.
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I also opened up the backside to the laptop and removed the little battery that was plugged it with a small white connector assuming it was the cmos battery but still nothing happened.
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Jul 22, 2014
I have a problem with my Compaq Presario CQ61-325ED. It won't boot. What I see is a black/blank screen, with the numlock and capslock lights blinking twice every couple of seconds.
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According to the blink codes, it seems the BIOS has been corrupted [URL] ....  Sadly, no adequate solution is given on that page.Win + B  or Fn + B at startup does nothing, pressing all the arrow keys gives me a continuous blinking pattern (edit: I can't seem to replicate this anymore...). I have also tried creating a bootable USB-stick with a BIOS update, but I don't think I have done it correctly, for it never gets activated (the light on the USB never turns on).
Also, removing/resetting the RAMs or just one of the RAMs does not work. Neither does removing/resetting the CMOS battery. How to successfully create a bootable USB-stick with BIOS update for CQ61-325ED?
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Mar 28, 2013
I have a Dell Studio XPS 13 (1340) and when i switch it on the power lights etc come on and the screen is blank. After a while it shows the Windows desktop and the laptop is ready to use but I cannot see the DELL logo at start up or am I able to get into BIOS. However when I plug the laptop to an external monitor it displays the LOGO properly and I am able to get into BIOS.
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Nov 26, 2009
my computer screen has either been doing a brief flash or weird movement and then locks itself up. Everything is running but the screen, which is frozen in place (the mouse icon is also frozen). I was wondering if anyone had suggestions on how to fix this. I thought it was an overheating problem, but it's sitting at 53•C and still does it. It started doing this when I was playing WoW (only while playing), but that was 3-4 weeks ago and until now the computer worked fine.
It will also no longer restart itself; it goes through the shut down process but then basically powers off as if I just turned it off versus shutting down turned off (this laptop has distinctive sounds for both which is how I can tell). Normally I can wait a minute or two and then turn it back on and it boots up (if I try to turn it on right after it cuts off after a second). Now however, it gets to the first logo then cuts off. I have used compressed air to blow in the vents to get rid of dust if that might be a factor.
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Jan 2, 2015
I am trying to find a solution to repair a Vista (Home?) installation on an Aspire 5920. The laptop blue screens with a Stop error code 00000F4 when booted in either Normal and Safe Mode. This problem started after installing a program although it may also have a malware/virus problem. The inbuilt Startup Repair and System Restore both fail.
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I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
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Oct 30, 2014
I have an Aspire 5515 with the black screen of Death. It is running Windows Vista. When you boot up lights come on, fan and HD are on but  no screen. I was told to re-flash bios to fix it, so I downloaded Bios from the support site.
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Dec 7, 2014
I am using Lenovo G5070 and I installed the Graphic Drivers for Win7 but the main screen is very dim and its using the Intel VGA instead of the AMD Radeon display. I downloaded the latest drivers from the support site. How can I switch the main screen to AMD Radeon VGA
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