Dell :: Complete Cover And Theft Is B S
Oct 16, 2009iv been looking around the and everyone says dell will only cover damage and not theft
this is quite worrying as i ordered a m6400 maxed out and its just to much to lose out on
iv been looking around the and everyone says dell will only cover damage and not theft
this is quite worrying as i ordered a m6400 maxed out and its just to much to lose out on
I opted for the 4 year complete care package and was curious if it covers a battery or not.
I would get out my paperwork but it's currently buried in boxes. I could, but is there another area online I could check?
I already tried to see it on the website under my service tag, but it just says the amount of days left on the warranty and not the actual warranty itself.
I have my inspirion 17R now for 2 weeks, and when i play Grand Theft Auto San Andreas and GTAIV on it. It's gonna freeze after a while. It is not really hot. I think it's around 55~60 degrees celsius. This is without things put under the laptop. This problem is gonna piss me off for now, because also the hard drive light is on then and doesn't go out. And when i put my ear on the laptop the hard drive is not searching at all. ( it is a 1TB seagate momentus ) And i have a Core i7 and Nvidia Geforce GT630M 1GB. My dad said send it back, but i don't think that will solve the problem. Normally if i use Speedfan to put the fan on 100% the laptop will stay cool. Around 45 degrees celsius when gaming.Ā
View -1 Replies View Relatedanyone know of a keyboard cover they make for the studio xps 13? I find that I tend to wear down my keys (I already put a strip of tape over my space bar cuz that's where most of the wear is).
View 10 Replies View RelatedWhen I purchased my notebook I only bought the next business day warranty can you still buy the complete care warranty if you are within the 21/30 days of purchase?
I spoke with one person at Dell they said it had to be bought at the time of purchase?
i have complete care but my 1420 is already 3 years old...is there anyway i can get dell to give me a new one or will they only fix the lid?
ive never talked to dell but maybe if im really nice they give me a new one and not just fix the lid?
I've had a ton of problems with this one in the past, from a cracked case (still cracked) to a dvd drive that doesn't work (dell didn't do anything, I didn't stay on them,) to a bunch of other problems.
Any way to get them to just replace it? I've had it for ~2 years, with another year left on my warranty.
I have been getting pissed with my Dell XPS M1530 a bunch lately because a good amount of things have been going wrong with it. I have mad multiple parts replaced.
I think that my hard drive is now going dead. And I can not get a non buggy trackpad for it. I have been getting so pissed ive been thinking of selling it and getting a Macbook.
I have a Complete Care warranty which means they will replace anything for free. do you guys think that if I complained enough, and tried to convince them enough, that they would replace my laptop in whole? I am guessing they probably wouldn't, since I have had it for almost a year, but it would be worth a try. The only thing is that they no longer offer the hi def lcd that I have in it.
My laptop is screwed, dell's repaired it a bunch of times. How much damage has to be done to just get a new one?
View 4 Replies View RelatedI just got my hands a Studio 15 with great specs at the cheap, but with a pretty badly scratched up LCD lid. Has anyone attempted replacing the lid? Is it hard? I've opened up and replaced a processor, keyboard, fingerprint reader, ram, and hard drive before, but never an LCD cover. I'm kinda worried about the power button and wifi catcher, and I'm worrying I may not put the screen back the right way. This is supposed to be for my cousin, but I can't give it this badly scratched up.
View 9 Replies View RelatedI mentioned previously that I didn't care for the smudges on the glossy black cover of the mini. So I ordered a spare LCD cover to save in case I want to revert back to stock, and took my mini apart tonight to paint the cover.
See the attachments.... one is a good example of the smudges.
right now I have the mini COMPLETELY apart!
I was going to paint the cover a red wrinkle finish, but have decided at the last minute to use a red rubberized coating instead. I guess this is similar to what the larger inspirons feel like.
Anyway, second coat is about to go on, I'll post pictures of it when it's done.
anyone at all been able to light up the cover lights (just one of the colors even) for those who have done the 9400/E1705 to M1710 mods? I would really like to know how this can be done if there are some theories out there. Please refrain from saying how much you hate the lights or asking why I would care to do this :
Some methods I thought about trying:
USB port: 5V ok, will that work with the cover LEDs?
Fan port: I have heard this one might not work but can anyone confirm?
(I am talking about cutting off the connector that would originally go into the M1710 mobo and trying various things with the wires that happen to be color coded, 2 for each color of LED apparently.)
I used to have the ATI Radeon Pro 9800+ in it. The new 1520 has the integrated graphics. I know that sucks. I've requested consideration for a new graphics controller from Dell. If they don't give me one through support, how can I order the 256MB NVIDIA® GeForce® 8600M GT? I can't find a Dell part number or a listing of it on the website at all!
The 1520 has a Core 2 Duo T7300 processor (2.0 Ghz). My old machine had an Intel P4 3.2G processor. Will the new processor be as fast as my old one for games?
What's the best strategy to potentially get Dell to be sympathetic that I bought the laptop for a game machine, and the fact that an integrated graphics controller does bumpkiss for games?
Is there a big advantage to getting the complete care warrenty over the standard warrenty.
Im not worried that I am going to spill something or drop my laptop so I dont think the complete care is worth it, but I wouldnt mind some feed back from people who have had first hand experience.
I am looking to sell my XPS M1530. I was just wondering if any of you could tell me how the process of transferring the warranty goes. Step by step instructions would be nice.
View 4 Replies View RelatedMy laptop LCD has some scratches on it, nothing huge, but still annoying none the less and was caused from other people in my family using my laptop and not cleaning hands etc.
There is also what appears to be something stuck (like a piece of dust or dirt) because I can see it on the screen and then projected back on towards the actual LCD.
Will any of this be covered under my still active complete care warranty? Its an xps 1640.
Inspiron e1705
YONAH, T2500 2.0
Bluetooth, 355
wifi
90W extended battery
Dvd+/-rw, 8X, Sony Sullivan
Liquid Crystal Display, 17, WU Video Elec. Stds. Assoc., GlareWide Viewing Angle, LG PHILIPS LCD..., V2
nvida 7900 gs
80gb 5400
Nothing amazing by any means but my concern with the replacement is getting an equal or better graphics cards. Now I may be wrong but from my understanding the TI Mobility Radeon HD 3650 in the studio 17 is a slight downgrade from the 7900gs
I recently had a terrible accident with my i9100 and sent it in for repair on 8/30. It has been over a week and I had to inquire what is going on with it. They told me it was unrepairable and wuold be replaced, however they cannot tell me with what.
The dell chat is so odd to me, my next step is calling in.
Has anyone else had the i9100 replaced with Complete Care? I hope I don't get the shaft as my i9100 was stacked to the guts when I got it back in mid-04, before the MR9800 came out.
p4 3.2
WUXGA
dvd-r
60gb 7200
ati 9700
ordered with 512 ram but had 1gb corsair xms waiting at home.
Can't really remember what else, I know all the hardware was top notch and skimped out on all the unneccessary garbage.
I think a comparable model is the 1720, but what processor is comparable/faster. I hope it's not a 1520 as that one is only SXGA. I hate arguing with Dell because it takes a long time to get the point across and to get any action.
I just bought an m1710 on ebay and it has 2 months left in complete care warranty. I also did the tranfer ownership and its under my name now. Can I use the cc warranty if the laptop gets broken?
View 7 Replies View Relatedmy 9300's 7800GTX is going belly up; one problem - its not with me. It is with my fiance, and she is in another state.
To make it worse, this laptop is... modified. Basically, it has had the case completely replaced (XPS G2 keyboard top, Dell Precision LCD lid. To see what i mean, look here: [url].The CPU is also pin-modded, and of course, was BIOS modded to allow the 7800GTX (not my work however; bought it like that).
Now, i have complete care and Next Business Day Onsite. If i call Dell to have them fix the machine...
1) Will i run into a problem becuase its not with it's warrenty owner?
2) Will i run into a problem because its modded?
3) Would they even have the 7800GTX anymore to fix it?
I guess worse comes to worse, i will have my fiance wait a month (which sucks, becuase she really needs that computer), and resore the machine to original look (and maybe no pinmod; but given how hard it was to do........), and then ask for a full replacement if need be. But, i would like to explore other options first.
So I seen/experienced what made dell great and later on being twenty times transferred to mindless script reading non English speaking CSRs.
Well i just looked at that and laughed. this laptop was at IT desk since an employee ran it over with the car .
I am sorry but I found this funny. But since it is a "dell customer service Issues"... this laptop carries Complete care .... thanks dell. so I will not go off on Dell,
I will vote with my wallet so far with all the delays, lost orders, delayed shipping, accessory line never has anything in stock i am still coming back
Is anyone having problems with random complete system lockups under bios A19. Everything on my computer instantly freezes (no bsod) and I have to hold the powerbutton down to reboot
View 9 Replies View RelatedIs there a web site that shows Dells complete linup of inspiron laptops from the year 2000 to now?
View 10 Replies View RelatedMy wife had a D430 die on her last month. It was still under the next business day on site warranty. But Dell insisted we ship it back to them for repairs.
We opened the support case on April 13th. They sent us a box overnight, we shipped the laptop back to them. They emailed on April 26th (13 days later on a next business day warranty) that the machine is beyond repair and they will replace it under complete care.
So I receive a package from Dell on April 27th, thinking it was the replacement. But no, it was the dead hard drive fro her old machine. for some reason they shipped it back to us.
Still no news from them on when we can expect to receive a replacement system. Also the online support status page now can't find our support case either by service tag, or case #. and the warranty page shows the service tag does not have any valid warranty associated with it anymore. (it was under warranty until September of this year).
I have kept quiet about my exchange because I don't want to bring the wrath down upon me of people thinking I am trying to pull one over on dell. However, I now feel the need to vent a little.
I received my 1710 about a year ago. It originally shipped with the basic card but I upgraded through dell, having their techs come out and do the install, to a 7900GTX 512 MB. I was assured many times through the process that the upgraded card would fall under my complete care warranty should something go wrong.
Well something went wrong, 1.5 years later I have suffered from many heat issues and they have replaced the exact same 7900 card TWICE! Then we had an accident with my dog and a glass of Ice Tea. Needless to say the laptop is non-functional now. I was issued a complete care replacement machine and this is where the nightmare started.
They upgraded me to a 1730, saw fit to upgrade my processor to a 2.2, and gave me 4 (!) gigs of ram, but then crippled the system by including 1 8700m 256mb card. I immediately called Dell before the system shipped and implored them to look at my history, and see I upgraded the card. That I would happily exchange half that ram (for an 1800 dollar credit) towards the purchase of an equivalent card. The rep had sympathy but told me that my system doesn't have a service tag so they can't schedule a swap, he set up a call back from a manager for the next day where he assured me that I would be taken care of. That was Tuesday.
Wednesday came and went with no call, I called them after work and got someone who couldn't possibly understand why I didn't receive a call back, and he went to work in his area to try and solve my issue. It turns out that there is a call center in Oklahoma and a call center in Utah. The Utah office has the only staff that has the authorization to replace my card. He scheduled another call back for Thursday, assured me that everything was in the notes, and that I would receive resolution.
That evening the laptop was waiting for me. I knew there was a problem when I opened the box, as the laptop is missing the service tag sticker on the bottom. There is no power cord (only the AC adapter half) in the box, but no worries it's a standard PC plug and I have tons of those. I plug it in, open the lid and hit the switch... and nothing. No power, no lights, no nothing. I fiddle with the plug in the back of the case and I see lights flash. A lot of upward pressure and I have power! So problem number 2, Faulty AC Jack. I'm cruising along at this point checking things out, and I go to the invoice to check the parts list vs. what is physically there. Pop off the memory plate and there is only one 2 GB card in the case. Okay I'll call about that, fire up the machine... Boot error, open the hard drive bay... no HDD................
One of the rubber grips on the palm rest of my Studio XPS 13 has fallen off, so Dell is sending a service technician to replace the entire palm rest assembly.
Does the warranty cover both replacement and service charges? Am I expected to pay anything?
I have a XPS M1530, And the screen doesn't go off when I close my laptop. I have contacted dell about it. They replaced the mobo, the LCD Screen, the Palm rest. And it still doesn't go off... I'm wonder what it can be...
Well I acquiered my Laptop last december and im noticing a few scratches, I googled for cases and covers but I didn't find anything amazing,
I've noticed people with macs that hace sweet looking covers but I haven't found any for my Dell, do you guys know any web page that sells them?
I just want to clear things up.
I have bought:
Coverplan Expiry Date : 24/06/11
Term : 3 YEARS
Now there is Manufacters Guarantee Expiry Date which is already expired.
I want to know what I'm insured from with the 3-YEAR plan.
And I'm expierencing some heat issues. I'm thinking of replacing the mobo, If I'm covered under it .....
I had an HP DV6500t with a 320GB Western Digital Scorpio Black (7200 rpm) with Windows 7 and all my data loaded on it.
After 3 years the HP's motherboard and 8400gs GPU completely fried, so I decided to part out the rest of the laptop and I just bought a Studio XPS 1640. It is beautiful,
it came with the 1gb 4670, the 16inch RGBLED display etc, but only has a 250gb hard drive .....