Dell :: Warranty Upgrade Tips
Jan 18, 2010
I was hoping to upgrade my warranty & was given the prices of 89, 109 & 139 for 1, 2 & 3 years cover.
any suggestions how i could get a reduction in this price? I'm looking at the 3 years warranty and will probably just buy it @139, but wondered if anyone else had success with a reduced amount?
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May 3, 2010
My warranty on my SXPS m1340 expires soon. I started a system exchange two weeks ago and I'm getting a replacement system. This will be my second replacement, I've had various problems with my system. I don't want this system exchange to arrive without a warranty. I recently chatted with dell for a warranty extension and for a 1 year extension it cost $421.75. I said that's a little high and the agent called me and offered me $320.20 with a $75.00 gift card urging me to take the offer as it is "Limited". I told the agent to call back later. Should I take the 1 year warranty for $320.20 with the gift card or still try and play hardball with Dell. I definitely need to buy a warranty extension, I cant even count how many issues I've had with my system.
*Do these quotes include taxes?
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Feb 13, 2009
Here in the UK I'm having some trouble extending my warranty on an XPS M1530 tha bought from the Dell Outlet (its a refurbished machine).
Dell are investigating for me.
Has anyone in North America successfully bought from the Dell Outlet over there and purchased an extension to the warranty?
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May 31, 2009
I was wondering how much it would cost to extend the warranty of a studio xps 16 through this site: [url]
I don't have a laptop yet, but I was wondering if I wanted to extend my warranty in the future how much would it cost?
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Dec 7, 2009
Im trying to overlock my 9400mg a little bit as well as my processor p8600 2.4ghz core 2 duo with Nvidia performance tools (ntune).
Stock GPU clock: 450/1075/1100
overclocked GPU: 500/1075/1200
CPU stock FSB clock: 267 (2.4ghz)
Overclocked CPU clock: 301 (2.7ghz)
Now I noticed an option on motherboard tab "PCIe slot 1: 2500mhz"
should I increase the PCIe clock? to about 2700mhz just like the processor, or how much should I move it, or do I even need to move it? Is there any benefit of playing with pcie clock, or what does it effect in the system in terms of hardware?
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Aug 23, 2007
I just bought my first Dell laptop, an XPS M1710, 7600G, 7650 GTX, 4 GB RAM.
I am about to set it up, but before I personalize, I just wondered whether anyone has any good tips. I am going to use Vista Ultimate.
Should I format/reinstall since it comes with a lot of unnecessary software?
Any starter tips for Vista? I hear you can change initial settings to improve performance greatly. Is this exaggerated?
Should I overclock the CPU? If so, what speed is recommended, and are there detailed instructions anywhere on the site?
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May 9, 2010
Is the GPU temp reduced if i play in 800x600 instead of 1200x800?
Do you have any tip for reducing the temps while playing?
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May 31, 2009
I bought a M6400 recently, and asked that XP be installed and Vista be available.....
So I have XP Pro OEM SP3 preinstalled on the machine, and Vista Ultimate Sp1 available on a separate DVD... I'm not ready to go to Vista yet, so I want to run XP for now. However, I am certain that Sp3 is at the root of practically all the problems I am suffering, and I need to get rid of it. Anyone have any idea how to do this? The Dell XP disc has Sp3 on it, so I can't simply hit "uninstall" and get rid of SP3. I have OEM SP2 XP discs available and have a moderate knowledge of slipstreaming, so I just need some pointers.
My other laptop, a Lenovo T60P, has only Sp2 installed and is suffering none of the issues the Dell has, so I'm pretty sure that Sp3 needs to go.
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Oct 13, 2009
Laptop started with verticle lines. Did some research, seems common video card problems - scoured the net for cheapest replacement (dell wanted crazy money!)
Found ebay seller who links to this forum (did not purchase).
Seems the link is for 9300's...read about flashing BIOS to make laptop think its an XPS...
But, MINE is.
DO i need both the battery and power supply? battery died a year ago and i just took it out. Laptop is desktop. Prefer not to buy Battery .....
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Jan 14, 2009
I bought a M2400 some days ago. I like it for most of the features: eSata, nice docking station, nice LED screen, backlite keyboard, etc.
But I can't live with the noisy fan that is on way too often when the laptop is docked.
I mean, I'm not using some CPU intentive programs here, I'm browsing the web and listening to music and the fan turns on!
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May 16, 2009
I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
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Aug 20, 2009
I'd like to replace the fan in my laptop (Dell's Latitude d830) with a faster/better one. From what I've seen, most people seem to think that this is impossible.
I, however, find this hard to believe that Dell would have included the only possible fan that's compatible with this laptop, or that this particular fan is the best possible cooling option.
Why is it so hard to upgrade in the first place? I'm sure it can be done, I've opened up my laptop a few times in the past and it's not exactly rocket science .....
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Dec 19, 2009
Since I don't have a clue how to tweak my 9400m to the fullest of its ability's I thought I make a thread so we can discuss the latest drivers, flash beta 10, best settings for optimal performance ... etc
Link to the latest Driver for the 9400M, 9500M, and N10M-GS Link to adobe flash player 10 *beta* adds GPU-acceleration for smoother online HD videos
* Note- if anyone thinks I should add something, let me know and I will updat
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Sep 21, 2009
One of my "hobbies" is extending the life of older equipment. Especially when it is fairly good stuff, like my trust Vaio VGN-S360.
So I decided to overcome the 80gb limit imposed by the factory installed 2.5 inch IDE drive; a Fujitsu. I purchased a 320gb Western Digital drive.
The new drive works just fine, no bad sectors, etc.
However, somehow I forgot that there might be unanticipated limits to using a four year old machine .....
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Jan 4, 2009
I have a Dell XPS1330 and have a problem with it and I dont know if my laptop is still under warranty.
I searched on Dell's website with my service tag and the only thing I found was that I have a "Rapid Response Depot"? What does it mean? Does it mean that I can send my laptop to Dell to be repaired?
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Apr 13, 2010
I read lots of people getting replacements for their 2-4 yr old laptops with Dell warranty. I've been using my e1505 since June 2007 and just ordered 1558 last weekend, but with only 1-yr basic warranty.
Which warranties are those people using? Premium or Advanced? Which is comparable to "Complete Care"? Also, would it be cheaper to buy more expensive warranty at the checkout or buy extension once I receive the system?
Warranties cost only a few hundred dollars and people just seem to be getting amazing replacement laptops, like e1505 to SXPS 16.
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Mar 10, 2010
my question is, what's the best value with these warranties? I know I should probably be protected, but should I assume that after 1 year I'd be in the clear anyway? Also, I think the 1645 doesn't come with 2 year warranties (for some reason) so those would be out of the question.
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Nov 12, 2009
The reseller transferred the warranty and this was evident by tech support provided in the first few months of ownership. I recently contacted Dell due to my Nvidia Geforce 8800M graphics card not being disabled by Windows. I assume I have a physical problem with my card..
Dell now says I do not have a warranty, that it was never transferred. I pointed out the early tech support and the fact that I know for a fact the warranty was transferred by the reseller. Dell tells me to recontact the reseller and again have the warranty transferred. The reseller is out of business..
Am I up a creek without a paddle or is Dell sandbagging due to the onslaught of video problems with XPS M1730's..
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May 28, 2010
To keep is short I was trying to extend the warrant for my xps m1530.The online systems doesn’t seem to be working after hitting purchase options the page just keeps reloading with Firefox or IE so it’s off to the phone.
My first call I get a quote of $169 for a 1 year or $255 plus a $50 rebate for 2 years. Can you imagine I get disconnected? I call back now I get a quote of $179 for a one year and $254 with no rebate available for 2 years. I ask to speak to a supervisor and of course get disconnect again.
Now I try the chat system here is what I got from them.
05/27/2010 02:33:26PMAgent (E&A_RR_Rep_Rick): "for one year, it would be $279, and for two years it's $418.69"
05/27/2010 02:33:48PMAgent (E&A_RR_Rep_Rick): "i could offer a $75 giftcard on either one, but that's the only price i have"
While I’m chatting a supervisor calls me and we agree on a deal for $254 for 2 years. I didn’t have a credit card with me so said she would call me at 1pm to make the purchase. She calls gets all the information goes off to process it. Comes back no saying it would be $279 for 1 and $418 for 2 with no gift card available.
I asked to speak to her supervisor and of course disconnected again if you can imagine that. Well thanks for letting me vent.Dell has just lost a long time customer.
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Apr 6, 2009
Going to purchase an E6500 and am wondering which OS to go with. This laptop will need to play well with the other machines on our home intranet in terms of file/printer sharing and such. Two of these machines have vista home and two with xp home.
The options are:
vista home basic - included in price
vista business - +$50
1. What are main differences between vista home and vista business?
2. Are both the vista home and vista business 64 bit? If not, how important is the whole 32 bit, 64 bit deal?
In addition, some clarification on the warranty options would be appreciated. I did read the description but am still a little confused.
The options are:
3 year limited + 3 year mail in - included in price
So this means 3 year warranty total, possibly no understandable English speaking phone support, and you must mail in the machine for repair .....
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Mar 8, 2009
I'm about to purchase an M4400 as a mobile editing station but I've only got one reservation. Basically, I can buy one with a dell 3 year warranty or I can buy a better speced one for 20% less that doesn't have a warranty as it's from a liquidation of assets sale.
Now, I'm pretty handy with computers/laptop and in the past I've taken apart laptops to replace CPU's, motherboards, hard drives, etc. so I'm fairly comfortable with fixing things when they go wrong. But my question is whether I should expect things to go wrong. I'm especially concerned about the screen and the occurrence of dead pixels. Is this commonplace and how many dead pixels does it take for dell to accept a returns anyway?
At home I have a Dell 2407WFP-HC and I've never had any problems with it. I built my desktop computer myself and I'm not concerned with parts of it going wrong as it's easy to find replacement parts, but the same can't be said for laptops, and there is a significant cost differential!
So, is it worth paying a 25% premium to have the dell warranty? I'm a frugal man, and a penny saved is always a good thing in my book, but not at the expense of having to shell out in 6 months when something goes wrong .....
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Mar 31, 2009
I have a 4 year warranty on my 1730, I was considering getting a x9000 processor and installing it myself. Would this void my warranty at all?
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Aug 14, 2009
I have a Dell Inspiron e1705 with the following specs:
Dual Core 1.86
2GB RAM
120GB HD
WUXGA
ATI x1400
The warranty is getting ready to end in a few days so I called Dell to see how much it would be to extend it. They gave me a quote of $169 for one year or $255 for two years (complete care would be additional).
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Dec 29, 2009
Well, let me start off by saying that I received by M1530 at the beginning of this year as an exchange for a Vostro 1500 I had a bunch of little issues with.
To be honest, there was nothing truly wrong with the Vostro 1500, but I'm a sly-talking-Computer-Science-major that was sick of dell support giving me the run-around dozens of times, so I bullied them and got a $1400 system to replace my original $800 purchase
Now the dreaded heat issues related to the 8600m gt are starting to rear their ugly heads. Dell covers this issue a year past the regular warranty, so I have until February or something for the card to die or warrant a replacement.
So my issue is that I originally did not want to deal with dell support so I went ahead and put some AS-5 on the GPU and CPU. Previously I was experiences system shut down during heavy gaming.
The AS-5 only lowered the temperature a couple of degrees average (celsius) and it's been over 200 hours for the curing ......
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Sep 18, 2008
I am guessing my GPU crapped out on me because when I install video drivers and reboot the system it won't boot into Windows without safe mode. Anyways, is it possible to get a replacement GPU without a warranty? Anything I can talk to about Dell Customer Service about? I'm broke and I just got the laptop.
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Jun 30, 2009
I need to claim on my warranty for my Dell inspiron 1525 (I'm in the UK). I've heard ppl say though that the refurbished laptop they receive can be pretty bad sometimes and in much worse condition then the ones they return.
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May 30, 2010
I paid extra for 3 years of completecare when I bought my SXPS16. Recently, I found a number of scratches on the inside of the screen and called them up hoping for a replacement screen. They told me that I'd have to send it in. Do I really not have the onsite? I wouldn't have paid extra for the warranty had I known that they wouldn't send a tech if problems arose.
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Dec 22, 2008
Has anyone ever used DELL warranty in another country than the one that their systems were bought?
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Feb 27, 2009
My HDD is defective, so i send my laptop to Dell support.
I also told them that my screen have grainy issue, so they might check it and hopefully they will do something about that (but not big issue though)
My 1year basic warranty will expire this June 2009, do i need to extend it more for 1 or 2years because of what happen to my HDD? I'm thinking of keeping this laptop until 2012
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Apr 10, 2010
Is the Dell warranty WorldWide? Im thinking of purchasing a laptop here in germany, but most likely i will get it right before i fly off to hong kong. what happens if 2 or 3 days later the thing breaks?
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