HP/Compaq :: HP Pavillion DV9700
Apr 5, 2009
I have an HP Pavillion DV9700 that for some reason will shut itself down for no reason and reboot, sometimes it may run for 2-3 minutes and sometimes 20 minutes but it doesnt give you any error except on bootup it has the windows wasnt shutdown properly. Sad but Funny I have an HP ZE4325US and it started doing the same thing last year, what the crap is the chance of buying two HP's and both end up with the same issue? Checked everything and my only thought now is the MB,
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Feb 22, 2009
if a dv7 keyboard would be interchangable with a dv9700? I like the look of the dv7 and think the keyboard would look great in my dv9700.
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Nov 27, 2009
I have a dv9700 that I have owned for over a year and recently upgraded to Windows 7 (about a month ago.) I was happy with how everything was working until suddenly today when I went to turn on my laptop it appeared the screen was dead...upon looking closer I realized that the backlight was off. I could barely make out anything on the screen but it did have an error message stating that Windows failed to boot and gave the option of repairing the system. I went through this "startup repair" utility (still no working backlight) and got my computer to boot up. Everything seems to run normally now except the backlight is still not functioning most of the time (at the moment I have the screen balanced just right so that it is on.) I had a similar problem with my screen about half a year ago but the laptop was still under warranty at the time so HP replaced the screen for free...not the case this time unfortunately I seem to remember reading that flashing the BIOS can solve a problem like this, however there is apparently no support for Windows 7 through HP Support's software and drivers page (I tried installing the latest version of winflash for my laptop...vista 64 bit but got an error message saying it was not compatible with my system)
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Sep 6, 2009
So My DV9700 has died. I've read MANY threads across the internet about this issue as well as there being a suit against nvidia for bad chips.
Of course my laptop is out of warranty which leaves me with an interesting option. Rather than paying HP to fix it and waiting weeks for the laptop to be returned I'm doing it myself. Not a problem except for needing the parts.
I spent most of the afternoon searching google with no luck but maybe someone here has a parts catalog with the answer. Other than crossing my fingers that an oem replacement board will survive is there an aftermarket option or a company that sells a modified board with extra heat sinks or something?
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Jan 28, 2010
I am having some strange problems with the backlight on my dv9700...I started a thread about this maybe 2 months ago but the backlight for whatever reason started working again and I didn't have too many issues with it until recently. Lately the backlight has only been working when it is plugged in...If I unplug it but leave the lid open it still works but as soon as I close the lid and open it again its out until I plug it back in and open and close the lid. Now I can't get the backlight to work at all except it lights up for 2 seconds or so upon closing and opening the lid. I removed the display bezel to access the display inverter and check for any loose or damaged connectors but they all appear to be fine...unplugging and plugging the display panel cable connector back in also causes the backlight to work for 2 seconds and then go out again. Besides the backlight issue the laptop seems to be working perfectly fine...can anyone help me figure this out? I should mention that I upgraded this laptop to Windows 7 right away when it was released.
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May 4, 2009
There was an update for F.58 bios on hp's driver site. It was F.59.A
Well I used the win flash utility and the program verified my bios and went with the update. All good until the pc shut off. The quick lauch row of buttons along with the power button were on, the fan going full speed and the little light next to the caps lock button was flashing on and off. I gave it about 5 min and noticed nothing was progressing. So I tried holding down the power button to force it off and all it did was reset the lights and came right back on. I couldn't even get it to shut down without removing the battery.
So I tried the suggestion of pulling the battery out, holding the power button down for 30 sec and plug everything back it....nope. soon as I put the battery in it automatically turns the pc on, don't even have to push the start button.
I'm guessing this had something to do with a bad bios update and if so is there another way to get it back to default bios. I talked to HP chat.....what a nightmare....and it took me 30 min to tell who ever that i couldnt shut down the pc or get into setup when the guy kept repeating "Once you see hp logo hit F10...." um ....I can't get to that rtard that's what i've been telling you as you read you card in front of you. Then told me it would be 400 bucks to have it picked up and fixed...ya right for a bad update caused by hp in the first place.
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Jan 12, 2009
My laptop is HP dv9700 with window vista home edition
I never use the dvd rom since I bought (never burn a cd/ dvd or read a dvd).
But, now i wanna to install a game and its format is DVD, but the dvd rom doesn't take it. I try with cd and it works.
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May 31, 2010
I have a problem with my dv9700. When I try to turn it on, it lights up in the small blue LED's, but then reboots even before I see the BIOS booting, this it keeps on doing again and again.
I've come to the conclusion that it's some kind of hardware failure, but exactly which one it is, I don't know. I tried switching out the RAM but with no luck.
Anyone here have a suggestion to what to do?
I have A LOT of very important data on the PC and I off cause have taken backups, but not recently.
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Oct 21, 2009
Why Do I Keep Hearing This Loud Bell
I keep hearing this loud bell at 8 am and 8 pm.
I am running WindowsVista on an HP Pavillion DV9700
laptop.
Is this a software or hardware issue and how do I turn the darn thing off? It's so loud that if I'm concentrating on something else it's startles the heck out of everyone in the room.
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Mar 24, 2009
how to get an external monitor working with a HP DV9700 laptop? The screen is cracked and it's totally white, so I'm unable to do anything through the BIOS, desktop, etc.
I've tried Fn-f4 and every other f button combination.
The laptop is plugged into the mains, so there should be sufficient power for an external monitor.
I've also re-booted the laptop with the monitor connected and switched on.
There is no option to switch on the laptop with the lid closed, due to the position of the on-off switch.
The laptop is not networked, so I can't access the hard drive any other way.
I try it without the battery (not sure why?), but that didn't work either.
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Sep 7, 2009
I have an HP DV9700 notbook and water got spilled on the keyboard. I turned the notebook off immediately and unplugged it. Then let it dry for a day. The next day I turned it on and now when I press some keys the wrong thing happens such as when I press backspace Internet Explorer will switch to full screen or when I press the spacebar it will do a space and put a period in the spelling.
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Oct 16, 2009
I have a HP DV9700 laptop that I bought about 1 and half year ago. The RAMS need to be replaced, and what's the maximum RAM speed (The Mhz, not the amount of GB) can I use in this laptop?
The old one was PC5300 667 Mhz 2 x 2GB RAM
Can I use PC6400 RAM? because It's more easily available than the old PC5300.
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Mar 4, 2009
I have a hp laptop 9843cl with 64 bit vista. it crashes randomly quite often. It says "IRQL less than or equal to" and near the end writes NETw5v64.sys and some other numbers. This is related to Intel wireless driver link 4965AGN.
I tried many things, memory check, hard drive check, drivee update check.
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Sep 23, 2009
I recently caught a virus after accidentally typing faceboo k. cm instead of faceboo k. com in IE but Avast was able to take care of it. However, after restarting my HP laptop, I was unable to go into windows and it says there's a problem with startup or winload(I forgot). I used the repair startup 5 times, but to no avail. (I'm not sure if the virus is the cause of my problem).
So, I decided to use the Vista recovery DVDs and reformatted the C drive. I put the CD and HP automatically reformatted the windows partition of my drive. After it's done, the laptop was restarted and a dialog box that says "Software is being installed" appeared and there was a progress bar. But, it restarted again before the progress bar has a chance to complete. And after the laptop is restarted, the system says "BootMGR" is missing please restart using ctr alt del. After I restarted it again, a dialog box saying the recovery has failed appear. I tried this twice and failed both. The details of the error say something about QFE is missing or something.
FYI, the last time I used the Recovery cd I was brought to a blue screen (if I'm not wrong) where I can repartition, delete, or create partitions before formatting the drives. This time, I was unable to repartition or delete the drive, I was brought straight to reformating. And I was unable to use the Recovery Disk in the system; I pressed F11 and nothing happened.
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Apr 21, 2009
Yesterday I bought HP Pavillion DV3z-1000 with AMD Athlon X2 QL-62 2000Mhz and ATI Radeon HD 3200.
It look very nice, but also have some problem - always working cooler. When you are not using strong applications, such as Video Playaer, Flash Video in browser etc., it's work fairly quiet, but if not... .
Is it here another customers of this model? Did you have this problem? RMClock does not support Athlon QL-62 so I can't decrease the voltage .
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Jul 23, 2009
I bought a HP Pavilion dv5215us around August of 06...Doing some research I understand that electronics depreciate drastically and I'm curious to know how much it would've been worth now because it got stolen (in the hands of a technician) and now he is asking my opinion of a price/value for it.
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Nov 8, 2009
I actually have a Alienware but my baby has a Pavillion DV6 1100SO.
It's working ok, but it get so so hot! and for sure the fan are really hectics
There are something to do, one can of trick, fix or something? I'm going to buy her a fan dock, like antec, etc...
I'm thinking maybe to remove the cloth from the vento holes, the one that protect it from dust. I did it with my Alienware and it works.
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Aug 9, 2009
i got an HP Pavillion Artist's Edition laptop (HP Pavillion dv2700) with a built-in webcam, running Vista. even more recently i decided to try to get a program i could use to record my desktop, just for fun. i tried a program called ManyCam (since it was free). however, it didn't seem to work with Youcam, and when i tried using Youcam, that wouldn't work either. ManyCam froze when i tried to select the webcam as the source, and Youcam simply showed a black screen where i should've been able to see myself. in the end i uninstalled Youcam (i also no longer have quickplay because i was sick of it starting every time i accidentally brushed the button).
after searching for a solution i tried downloading and installing a non-HP driver (Chicony--now the driver shows up as Acer Crystal Eye webcam). this didn't help any. i even tried a different program, Debut Video Capture Software. still no luck (when i select "device" as the source i just get a black screen). i've looked everywhere i could think for a solution but have yet to find one. any help would be greatly appreciated. just ask if any additional information is needed.
ok, here's what i did: i uninstalled the chicony driver, as well as ManyCam and the other program i had installed. i also got skype, on a friend's recommendation. i restarted my computer to install updates. the hp webcam driver seemed to be installed and running fine. skype detected my webcam. however i still got no picture, just a blank/black screen. even on msn. i found a torrent of youcam and installed it, but it keeps telling me there's no video device detected. my webcam is turning on, but beyond that it's still not working.
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May 29, 2010
I have my fathers old hp laptop and i don't know what's going on..
The laptop seems to be in excellent condition but it starts with a beep in the bios and i can't see anything at all in the screen..
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May 14, 2009
HP Pavillion DV9500t got damaged when i was playing game 3 months ago. the Main problem for the hp is Graphic card gone and the motherboard might not work either. the pc had been sent for repair once 7 months ago due to the blackscreen (LCD screen with no background light) and this happened just before the end of the 1 year Warranty.
I bought it at end of June 2007.
currently, i dont know if i still possible to get it repair without pay anything.
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Oct 19, 2009
Im stuck between getting an acer 1810tz or the DM1, the DM1 is actually a bit better with its DDR3 and bluetooth, its possible i can get it for cheaper as well.
However the inspiron 11z looks great too but the reviews say that sucks with its horrible touchpad and only 1 ram slot etc, i cant find any reviews of the DM1 anywhere, is it a good laptop? Better than the 1810tz?
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Oct 6, 2009
I am about to install Win 7 for a buddy but cannot seem to find any drivers for it on HP's site?
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May 18, 2010
The envy line is supposed to be the performance line isnt it? what makes the customizable pavillions worse than the envy 14 in terms of performance? I was just wondering because i was debating which laptop to get. Also, when are all the newer pavillions going to be released?
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Aug 19, 2009
I'm having a a VERY hard time getting my sister's DV6 to connect to our router.
I've updated the wifi driver, and the firmware on my ASUS WL-520 GU.
I can see the network, but I won't let me connect. Running WPA-Auto-Personal.
Now, I've heard that Vista has issues with WPA, but my dell connects fine without any issues.
If I plug the laptop into the router with an ethernet cable, I can connect wirelessly to the router. If I then unplug from the router, the wireless with work for a couple minutes, and then kick me off.
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Jan 12, 2010
I am using a HP Pavillion 9810us laptop. I have never had a problem with Itunes. Now I am having all sorts of problems. When I installed Itunes on a clean install of Windows Vista 32bit, It seemed like Itunes corrupted the sound card driver.
As I am not getting anywhere with Apple Support and HP
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Oct 8, 2009
I am working on salvaging a family member's Pavillion DV2500 from a nasty spill. She spilled some soda all over the laptop and it obviously caused some issues.
I was able to get it all cleaned up and back to normal working order with the exception of the keyboard. When I use the keyboard a single keypress will result in multiple keypresses registering. For example: When I press the '1' key, it actually inputs '21'. This only happens for keys on the left side of the keyboard.
I know the first response will be, replace the keyboard. Well I did. Twice. Each new keyboard has the same response.
Has anyone had similar experience? I have tried cleaning up the connection on the motherboard for the keyboard the best I can and still nothing.
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Apr 28, 2009
I want to ask if there is anything else I can do with the laptop to get a better performance rating.
I've added more memory, from 2 GB to 3 GB, bigger and faster HDD 320 GB @7200 rpm.
Attached are the specs for the laptop.
I can't/not sure how to attach the screenshots of the specs/ I tried the "copy' "paste" and that didn't work.
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Oct 16, 2009
my mom has a HP Pavillion dv6000 made for being mobile and having some gaming capability anyway she's had it for year and half well long story short its alwas been kinda slow and I ran some tests on it because I'm thinking about buying it from her and the processor AMD Turion 64 X2 TL-58 @ 1.90GHz is like locked at 803.9MHz won't go past it I ran OCCT for an hour and it never went over 803.9MHz and never went under 803.7Mhz any idea what the problem could be?. I know she didn't do anything to it, all she does is go on Facebook.com and play FarmTown >_>
The Specs are:
Processor: AMD Turion 64 X2 TL-58 @ 1.90GHz
Graphics Card: Nvidia GeForce 8400M GS
RAM: 2GB Major Brand Memory
thats all I know about it :/
CPU-Z
how good is that graphics card? I've never heard of it before -_-
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Mar 20, 2009
if I could replace my HDD (120Gb SATA) Pavillion 6704nr with a Hitachi 320 Gb, 7200 rpm drive. Also how would I transfer the system and files to the new drive.
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Jun 4, 2009
my 2 brothers were playing warcraft 3 together one on the desktop the other on the laptop. after playing a long game they shut it down for the night. the next day my brother went to start up the laptop and nothing happened. for some reason it simply will not start up. the battery is not dead and he has tried starting it while plugged in.
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