HP/Compaq :: DV9700 Bios Restore
May 4, 2009
There was an update for F.58 bios on hp's driver site. It was F.59.A
Well I used the win flash utility and the program verified my bios and went with the update. All good until the pc shut off. The quick lauch row of buttons along with the power button were on, the fan going full speed and the little light next to the caps lock button was flashing on and off. I gave it about 5 min and noticed nothing was progressing. So I tried holding down the power button to force it off and all it did was reset the lights and came right back on. I couldn't even get it to shut down without removing the battery.
So I tried the suggestion of pulling the battery out, holding the power button down for 30 sec and plug everything back it....nope. soon as I put the battery in it automatically turns the pc on, don't even have to push the start button.
I'm guessing this had something to do with a bad bios update and if so is there another way to get it back to default bios. I talked to HP chat.....what a nightmare....and it took me 30 min to tell who ever that i couldnt shut down the pc or get into setup when the guy kept repeating "Once you see hp logo hit F10...." um ....I can't get to that rtard that's what i've been telling you as you read you card in front of you. Then told me it would be 400 bucks to have it picked up and fixed...ya right for a bad update caused by hp in the first place.
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May 31, 2010
I have a problem with my dv9700. When I try to turn it on, it lights up in the small blue LED's, but then reboots even before I see the BIOS booting, this it keeps on doing again and again.
I've come to the conclusion that it's some kind of hardware failure, but exactly which one it is, I don't know. I tried switching out the RAM but with no luck.
Anyone here have a suggestion to what to do?
I have A LOT of very important data on the PC and I off cause have taken backups, but not recently.
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Apr 5, 2009
I have an HP Pavillion DV9700 that for some reason will shut itself down for no reason and reboot, sometimes it may run for 2-3 minutes and sometimes 20 minutes but it doesnt give you any error except on bootup it has the windows wasnt shutdown properly. Sad but Funny I have an HP ZE4325US and it started doing the same thing last year, what the crap is the chance of buying two HP's and both end up with the same issue? Checked everything and my only thought now is the MB,
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Feb 22, 2009
if a dv7 keyboard would be interchangable with a dv9700? I like the look of the dv7 and think the keyboard would look great in my dv9700.
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Nov 27, 2009
I have a dv9700 that I have owned for over a year and recently upgraded to Windows 7 (about a month ago.) I was happy with how everything was working until suddenly today when I went to turn on my laptop it appeared the screen was dead...upon looking closer I realized that the backlight was off. I could barely make out anything on the screen but it did have an error message stating that Windows failed to boot and gave the option of repairing the system. I went through this "startup repair" utility (still no working backlight) and got my computer to boot up. Everything seems to run normally now except the backlight is still not functioning most of the time (at the moment I have the screen balanced just right so that it is on.) I had a similar problem with my screen about half a year ago but the laptop was still under warranty at the time so HP replaced the screen for free...not the case this time unfortunately I seem to remember reading that flashing the BIOS can solve a problem like this, however there is apparently no support for Windows 7 through HP Support's software and drivers page (I tried installing the latest version of winflash for my laptop...vista 64 bit but got an error message saying it was not compatible with my system)
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Sep 6, 2009
So My DV9700 has died. I've read MANY threads across the internet about this issue as well as there being a suit against nvidia for bad chips.
Of course my laptop is out of warranty which leaves me with an interesting option. Rather than paying HP to fix it and waiting weeks for the laptop to be returned I'm doing it myself. Not a problem except for needing the parts.
I spent most of the afternoon searching google with no luck but maybe someone here has a parts catalog with the answer. Other than crossing my fingers that an oem replacement board will survive is there an aftermarket option or a company that sells a modified board with extra heat sinks or something?
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Jan 28, 2010
I am having some strange problems with the backlight on my dv9700...I started a thread about this maybe 2 months ago but the backlight for whatever reason started working again and I didn't have too many issues with it until recently. Lately the backlight has only been working when it is plugged in...If I unplug it but leave the lid open it still works but as soon as I close the lid and open it again its out until I plug it back in and open and close the lid. Now I can't get the backlight to work at all except it lights up for 2 seconds or so upon closing and opening the lid. I removed the display bezel to access the display inverter and check for any loose or damaged connectors but they all appear to be fine...unplugging and plugging the display panel cable connector back in also causes the backlight to work for 2 seconds and then go out again. Besides the backlight issue the laptop seems to be working perfectly fine...can anyone help me figure this out? I should mention that I upgraded this laptop to Windows 7 right away when it was released.
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Jan 12, 2009
My laptop is HP dv9700 with window vista home edition
I never use the dvd rom since I bought (never burn a cd/ dvd or read a dvd).
But, now i wanna to install a game and its format is DVD, but the dvd rom doesn't take it. I try with cd and it works.
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Oct 21, 2009
Why Do I Keep Hearing This Loud Bell
I keep hearing this loud bell at 8 am and 8 pm.
I am running WindowsVista on an HP Pavillion DV9700
laptop.
Is this a software or hardware issue and how do I turn the darn thing off? It's so loud that if I'm concentrating on something else it's startles the heck out of everyone in the room.
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Mar 24, 2009
how to get an external monitor working with a HP DV9700 laptop? The screen is cracked and it's totally white, so I'm unable to do anything through the BIOS, desktop, etc.
I've tried Fn-f4 and every other f button combination.
The laptop is plugged into the mains, so there should be sufficient power for an external monitor.
I've also re-booted the laptop with the monitor connected and switched on.
There is no option to switch on the laptop with the lid closed, due to the position of the on-off switch.
The laptop is not networked, so I can't access the hard drive any other way.
I try it without the battery (not sure why?), but that didn't work either.
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Sep 7, 2009
I have an HP DV9700 notbook and water got spilled on the keyboard. I turned the notebook off immediately and unplugged it. Then let it dry for a day. The next day I turned it on and now when I press some keys the wrong thing happens such as when I press backspace Internet Explorer will switch to full screen or when I press the spacebar it will do a space and put a period in the spelling.
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Oct 16, 2009
I have a HP DV9700 laptop that I bought about 1 and half year ago. The RAMS need to be replaced, and what's the maximum RAM speed (The Mhz, not the amount of GB) can I use in this laptop?
The old one was PC5300 667 Mhz 2 x 2GB RAM
Can I use PC6400 RAM? because It's more easily available than the old PC5300.
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Mar 4, 2009
I have a hp laptop 9843cl with 64 bit vista. it crashes randomly quite often. It says "IRQL less than or equal to" and near the end writes NETw5v64.sys and some other numbers. This is related to Intel wireless driver link 4965AGN.
I tried many things, memory check, hard drive check, drivee update check.
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Sep 23, 2009
I recently caught a virus after accidentally typing faceboo k. cm instead of faceboo k. com in IE but Avast was able to take care of it. However, after restarting my HP laptop, I was unable to go into windows and it says there's a problem with startup or winload(I forgot). I used the repair startup 5 times, but to no avail. (I'm not sure if the virus is the cause of my problem).
So, I decided to use the Vista recovery DVDs and reformatted the C drive. I put the CD and HP automatically reformatted the windows partition of my drive. After it's done, the laptop was restarted and a dialog box that says "Software is being installed" appeared and there was a progress bar. But, it restarted again before the progress bar has a chance to complete. And after the laptop is restarted, the system says "BootMGR" is missing please restart using ctr alt del. After I restarted it again, a dialog box saying the recovery has failed appear. I tried this twice and failed both. The details of the error say something about QFE is missing or something.
FYI, the last time I used the Recovery cd I was brought to a blue screen (if I'm not wrong) where I can repartition, delete, or create partitions before formatting the drives. This time, I was unable to repartition or delete the drive, I was brought straight to reformating. And I was unable to use the Recovery Disk in the system; I pressed F11 and nothing happened.
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Apr 6, 2013
How can I restore the Bios on an Aurora R4?
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Jan 24, 2013
I had a bad bios flash and now the laptop isn't booting anymore, just turning on and keyboard light flashing twice. i've tried a few methods but noting happened. what is the correct way to restore the bios from a usb
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Jan 1, 2010
it's first day of 2010 and my notebook's bios ..F@$k up after updating ..i'm so sad , i have it only one week, it's brand new.
And i'm asking have anyone heard any solution about that problem for 5810T?
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Nov 10, 2014
My friend's comuter's BIOS seems to be dead. When I turn it on the CapsLock light blinks for 2 times and nothing happens on my screen. I tried to remove battery and power cable for some minutes, but nothing changed. I also removed the CMOS battery and replaced it's RAM, but still got the same problem.
I've searched for solutions on everywhere, and most of the times I finally get stuck on this page. The combination of WIN+B seems to have no effect, something that makes sense as I'm almost sure they've deleted the HP_TOOLS partition.
In the page mentioned above, it's said that "a USB key with an HP_TOOLS volume can be used as an alternative". I really have searched everywhere, but I can't find how to create this USB drive. Where to find an extracted version of BIOS so I could restore from that. The only BIOS That I get from the driver's page is one ".exe" which I have to run it on that computer, which is impossible.
One last thing to mention is that I've downloaded the "sp61632" which gives me the "HP UEFI Support Environment Setup". When I try to install it on "USB Flash Drive" it gives me an error, but finally I've installed it locally on my computer, and then transfered its files on a USB Drive.
I renamed that drive to "HP_TOOLS", and the only folders in there are "Hewlett-Packard" > "SystemDiags", and in there can be found 8 items:
CryptRSA.efi
CryptRSA32.efi
SystemDiags.efi
SystemDiags32.efi
SystemDiags.s09
SystemDiags.sig
SystemDiags32.s09
SystemDiags32.sig
Just mentioning it, cause the total size is 2.5MB, and I can't see if thishas to do anything with the BIOS restore. So, to sum up, I need:
BIOS recovery files
a way to create USB drive with HP_TOOLS
Tried, but didn't work:
restart
remove HDD
remove CMOS battery
replace RAMs
WIN+B combination
WIN+B combination, with the flash drive mentioned above connected
The computer is: HP Pavilion DV6-2117ev
Product number: WB331EA#B1A
Operating system: Probably Windows 7 (I don't think this has any importance right now)
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Sep 14, 2014
I bricked it with a bios now it shows a blank screen no video. How do i restore it.
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Dec 2, 2013
I was performing a BIOS update on Dell Inspiron N5110 to Latest bios version, when the laptop became inactive plus the fan started to run at full speed. i could not even switch off the machine by pressing the power button. At the end i had to pull out AC cord and battery.Now its dead(No activity at all). how can i restore bios???
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Apr 21, 2013
My dell inspiron N5110 has stopped to work. It even does't start at all. BIOS has not recognize HDD. I push from laptop and connect other PC's. But still not answer. I think HDD's noise is normal some chip is crashed . I need restore some data from this HDD.
My HDD is Toshiba, 500GB, 7200RPM
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Nov 27, 2014
I applied restore defaults i saved and i reset the laptop. After that my laptop asked for password and i do not have it. My laptop is inspiron n5010. I think needs bios password, what should i do?
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Nov 19, 2009
My HP Pavilion dv9700 laptop died suddenly while I was using it, and I have been unable to get it to power on since. I've tried everything I can think of to bring it back to life. With the battery seated, whether or not the laptop is connected to AC power, pressing the power button causes the Battery LED (lightning bolt) to blink 3 times, and then nothing. Pressing either of the QuickPlay buttons (which would normally power it up) causes the same 3-blink result.If the laptop is connected to AC power, the ring around the power connector lights up. This is the only other response the machine shows to any action.
I've tried a Hard Reset (removing AC and battery, then holding the power button for 30+ seconds), unfortunately nothing changed. I've also reseated the hard drives and memory modules, and tried booting with each of the memory modules alone, in turn. No change. Thinking the problem might be a faulty power adapter (as reported by another dv9700 owner with this problem), I purchased a brand new "HP NOTEBOOK 90W SMART AC ADAPTER" (p/n KG298AA#ABA) and tried using it to power the laptop. No change, still the same 3-blink response when I attempt to turn it on.When I remove the battery completely and attempt to turn the laptop on (connected to AC power), nothing happens at all -- not even the 3-blink response from the Battery LED.
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Mar 9, 2008
Just to state first and foremost, this is not an issue I have. This is a preventative post for anyone that may ask down the line. (as I've seen it asked on multiple other forums.)
I had this issue with an inspiron 1720 I just got. It had an issue, so I installed vista from a Vista RTM disk. It didn't fix the problem in the end, so I sent it into dell and got fixed, but I wanted to a fresh restore from the restore partition because on restarts, I'd get the blue screen of Death. Fun stuff right?
Well, Unknowingly, when I installed vista off of the cd, that removed the ctrl+F11 option from the dell. This is stated on many forums, and it seems that most answers to this issue is to format and install a fresh install from cd again, or call dell and get recovery disks. I figured "Heck, If I still have the restore partition, there is not reason why I can't get it to restore with some effort."
Some other people I've seen have just had viral attacks, or just want to sell their laptop and need a fresh install. This is for those people that need it. The answer to the question of what if Control and F11 don't work.
So, Here I am with the fix. There is one required bit of software that's required, and that is simply a dos boot cd. You can find many iso's for dos on the net. All you have to do is burn a copy and boot from it. [EDIT] IMPORTANT: I was wrong about dos. As stated below ( http://www.notebookforums.com/post3049150.html ) you have to do it from a 32 bit environment. You can get through one in the XP repair console (on the install cd) or through one of the options in vista's setup.[/EDIT]
Ok, so this is going to be dumbed down a bit, and I'll explain what the dos commands do. First off, after booting into dos, you need to change to the restore partition. This isn't hard at all, all you do is type "D:" and press enter. After this, you need to find the restore file. This is a file with the extension of *.wim. This is an image of windows from dell factory.
Generally this file is found in d:dellimage and is called Factory.wim. Just to double check, I'm going to tell you to change the directory. Type in "cd dellimage" and press enter. In dos, CD means Change Directory (or enter a folder). Now, to list all of the files in the directory type in "dir" and press enter...............
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Oct 1, 2009
the volume button,next to the volume slider on my laptop stopped working. After checking postings that I found, was able to resolve the volume on/off issue, by shutting down the PC,unplug and take the battery out and put it back in. I still cannot get the volume slider to work! I can go into the sound mixer and control the volume,but it would be nice to make it work again. I had this problem with the original OS (Vista) and have upgraded to 7 Ultimate and it still continues.
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Apr 20, 2010
Is this a free download from HP? Where can I get this from? I just got a refurbished HP nc6220 laptop, but I want to go a clean install on it. However, when I put in the Operating System CD, it tells me
"Your Operating System CD was originally shipped as part of a Restore Plus! kit. For validation purposes, please remove the Operating System CD, insert the Restore Plus! CD, and press <Enter>..."
I do not have this CD.
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Mar 28, 2009
My system has been running slower than when i first bought it. I wanna do a system restore but want to get rid of all the bloatware that comes when i first got my laptop.
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Apr 3, 2009
I have an HP G-60 laptop running Windows Vista Home Premium that I tried to use the System Restore utility on several times. It would go through the entire process, restart perfectly, then I would get the following error message: "System Restore did not complete successfully. Your computer system files and settings are not changed. Details: An unspecified error occurred during System Restore." Obviously, a system restore utility that doesn't isn't much use.
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Jan 14, 2009
i have a note book, hp g7000. bought ut last yr. it had vista home premium 32bit installed wen i bought it. it also had a recovery partion.
i then deleted the local disk leavin de recovery partion intact, after which i installed vista ultimate 64bit.
now i want to recover my pc to its factory settings, shipped state... but when i restart and hit de f11 button, nothin happens.
what do u think wud happen if i delete one of ma partions to remain wit recovery partion and restart de pc?
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