HP/Compaq :: DV9700 Died
Sep 6, 2009
So My DV9700 has died. I've read MANY threads across the internet about this issue as well as there being a suit against nvidia for bad chips.
Of course my laptop is out of warranty which leaves me with an interesting option. Rather than paying HP to fix it and waiting weeks for the laptop to be returned I'm doing it myself. Not a problem except for needing the parts.
I spent most of the afternoon searching google with no luck but maybe someone here has a parts catalog with the answer. Other than crossing my fingers that an oem replacement board will survive is there an aftermarket option or a company that sells a modified board with extra heat sinks or something?
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Apr 5, 2009
I have an HP Pavillion DV9700 that for some reason will shut itself down for no reason and reboot, sometimes it may run for 2-3 minutes and sometimes 20 minutes but it doesnt give you any error except on bootup it has the windows wasnt shutdown properly. Sad but Funny I have an HP ZE4325US and it started doing the same thing last year, what the crap is the chance of buying two HP's and both end up with the same issue? Checked everything and my only thought now is the MB,
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Feb 22, 2009
if a dv7 keyboard would be interchangable with a dv9700? I like the look of the dv7 and think the keyboard would look great in my dv9700.
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Nov 27, 2009
I have a dv9700 that I have owned for over a year and recently upgraded to Windows 7 (about a month ago.) I was happy with how everything was working until suddenly today when I went to turn on my laptop it appeared the screen was dead...upon looking closer I realized that the backlight was off. I could barely make out anything on the screen but it did have an error message stating that Windows failed to boot and gave the option of repairing the system. I went through this "startup repair" utility (still no working backlight) and got my computer to boot up. Everything seems to run normally now except the backlight is still not functioning most of the time (at the moment I have the screen balanced just right so that it is on.) I had a similar problem with my screen about half a year ago but the laptop was still under warranty at the time so HP replaced the screen for free...not the case this time unfortunately I seem to remember reading that flashing the BIOS can solve a problem like this, however there is apparently no support for Windows 7 through HP Support's software and drivers page (I tried installing the latest version of winflash for my laptop...vista 64 bit but got an error message saying it was not compatible with my system)
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Jan 28, 2010
I am having some strange problems with the backlight on my dv9700...I started a thread about this maybe 2 months ago but the backlight for whatever reason started working again and I didn't have too many issues with it until recently. Lately the backlight has only been working when it is plugged in...If I unplug it but leave the lid open it still works but as soon as I close the lid and open it again its out until I plug it back in and open and close the lid. Now I can't get the backlight to work at all except it lights up for 2 seconds or so upon closing and opening the lid. I removed the display bezel to access the display inverter and check for any loose or damaged connectors but they all appear to be fine...unplugging and plugging the display panel cable connector back in also causes the backlight to work for 2 seconds and then go out again. Besides the backlight issue the laptop seems to be working perfectly fine...can anyone help me figure this out? I should mention that I upgraded this laptop to Windows 7 right away when it was released.
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May 4, 2009
There was an update for F.58 bios on hp's driver site. It was F.59.A
Well I used the win flash utility and the program verified my bios and went with the update. All good until the pc shut off. The quick lauch row of buttons along with the power button were on, the fan going full speed and the little light next to the caps lock button was flashing on and off. I gave it about 5 min and noticed nothing was progressing. So I tried holding down the power button to force it off and all it did was reset the lights and came right back on. I couldn't even get it to shut down without removing the battery.
So I tried the suggestion of pulling the battery out, holding the power button down for 30 sec and plug everything back it....nope. soon as I put the battery in it automatically turns the pc on, don't even have to push the start button.
I'm guessing this had something to do with a bad bios update and if so is there another way to get it back to default bios. I talked to HP chat.....what a nightmare....and it took me 30 min to tell who ever that i couldnt shut down the pc or get into setup when the guy kept repeating "Once you see hp logo hit F10...." um ....I can't get to that rtard that's what i've been telling you as you read you card in front of you. Then told me it would be 400 bucks to have it picked up and fixed...ya right for a bad update caused by hp in the first place.
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Jan 12, 2009
My laptop is HP dv9700 with window vista home edition
I never use the dvd rom since I bought (never burn a cd/ dvd or read a dvd).
But, now i wanna to install a game and its format is DVD, but the dvd rom doesn't take it. I try with cd and it works.
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May 31, 2010
I have a problem with my dv9700. When I try to turn it on, it lights up in the small blue LED's, but then reboots even before I see the BIOS booting, this it keeps on doing again and again.
I've come to the conclusion that it's some kind of hardware failure, but exactly which one it is, I don't know. I tried switching out the RAM but with no luck.
Anyone here have a suggestion to what to do?
I have A LOT of very important data on the PC and I off cause have taken backups, but not recently.
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Oct 21, 2009
Why Do I Keep Hearing This Loud Bell
I keep hearing this loud bell at 8 am and 8 pm.
I am running WindowsVista on an HP Pavillion DV9700
laptop.
Is this a software or hardware issue and how do I turn the darn thing off? It's so loud that if I'm concentrating on something else it's startles the heck out of everyone in the room.
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Mar 24, 2009
how to get an external monitor working with a HP DV9700 laptop? The screen is cracked and it's totally white, so I'm unable to do anything through the BIOS, desktop, etc.
I've tried Fn-f4 and every other f button combination.
The laptop is plugged into the mains, so there should be sufficient power for an external monitor.
I've also re-booted the laptop with the monitor connected and switched on.
There is no option to switch on the laptop with the lid closed, due to the position of the on-off switch.
The laptop is not networked, so I can't access the hard drive any other way.
I try it without the battery (not sure why?), but that didn't work either.
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Sep 7, 2009
I have an HP DV9700 notbook and water got spilled on the keyboard. I turned the notebook off immediately and unplugged it. Then let it dry for a day. The next day I turned it on and now when I press some keys the wrong thing happens such as when I press backspace Internet Explorer will switch to full screen or when I press the spacebar it will do a space and put a period in the spelling.
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Oct 16, 2009
I have a HP DV9700 laptop that I bought about 1 and half year ago. The RAMS need to be replaced, and what's the maximum RAM speed (The Mhz, not the amount of GB) can I use in this laptop?
The old one was PC5300 667 Mhz 2 x 2GB RAM
Can I use PC6400 RAM? because It's more easily available than the old PC5300.
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Mar 4, 2009
I have a hp laptop 9843cl with 64 bit vista. it crashes randomly quite often. It says "IRQL less than or equal to" and near the end writes NETw5v64.sys and some other numbers. This is related to Intel wireless driver link 4965AGN.
I tried many things, memory check, hard drive check, drivee update check.
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Sep 23, 2009
I recently caught a virus after accidentally typing faceboo k. cm instead of faceboo k. com in IE but Avast was able to take care of it. However, after restarting my HP laptop, I was unable to go into windows and it says there's a problem with startup or winload(I forgot). I used the repair startup 5 times, but to no avail. (I'm not sure if the virus is the cause of my problem).
So, I decided to use the Vista recovery DVDs and reformatted the C drive. I put the CD and HP automatically reformatted the windows partition of my drive. After it's done, the laptop was restarted and a dialog box that says "Software is being installed" appeared and there was a progress bar. But, it restarted again before the progress bar has a chance to complete. And after the laptop is restarted, the system says "BootMGR" is missing please restart using ctr alt del. After I restarted it again, a dialog box saying the recovery has failed appear. I tried this twice and failed both. The details of the error say something about QFE is missing or something.
FYI, the last time I used the Recovery cd I was brought to a blue screen (if I'm not wrong) where I can repartition, delete, or create partitions before formatting the drives. This time, I was unable to repartition or delete the drive, I was brought straight to reformating. And I was unable to use the Recovery Disk in the system; I pressed F11 and nothing happened.
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Mar 20, 2009
So I came home today to find that my beloved HP dv2108tx that worked perfectly well last night just died on me. When I turned it on, the power did run but only gave a blank black screen and emitted 3 screeches after that (1 long one followed by 2 short ones).
I got so nervous because there's so much valuable information in my hard drive. And so I googled and googled and surprisingly found out that about a million other HP users out there also faced this same problem as I did. In fact, I should consider myself lucky that mine lasted as long as 2 years and 3 months.
A few websites I found suggested replacing the Mainboard e.g
[url]
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The problem is, this could very well cost me $300-$400 and based on previous posts, it seems that this mainboard replacement might not be long-lasting.
what I should do?
1) Invest on a new mainboard...and hope for the best that this time it willl last for another 2-3 years
2) figure out a way to fix this myself without replacing the mainboard --- is there a way?
3) Just throw away this laptop, forget about it, and curse HP forever
Either way, I will need a way to retrieve important information from my harddrive asap.
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Dec 26, 2009
HP NW8240
XP Pro SP3
While using the laptop, the screen suddenly went black. I tried to power off which i have set to autoend tasks, so should switch off without any prompts. However this failed. In the end i have unplugged it and tried to reboot.
The laptop comes on and shows the hard disc light flashing briefly. I get no bios or HP screen showing and have tried removing the hard disc but still a black monitor. The laptop definitely not loading into XP as my wifi and volume lights arent lighting up at all.
There is no lights showing on the monitor, and from posts ive read there is no faint sign of anything on the screen ( backlight issues).
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Apr 12, 2010
I have the dv9500t that died yet a third time because of the nvidia problem.
I am wondering if I can buy a new laptop, which would probably be a base model, and then successfully transplant the CPU and RAM and HDD into the newer laptop. My CPU is still WAY better than anything out there in todays base models (C2D T7300 4MB L2 Cache, etc etc) and I have 4GB of RAM installed. I have 2 HDDs, one is 160GB, one is a 320GB HDD that I plan on installing onto the new laptop.
So basically, RAM and HDD specs arent important to me in the new laptop except that my current one from the dv9500t fit, as well as the CPU being able to fit in the new laptop.
I need to buy a laptop asap, but it sucks that my 3yr old dv9500t is still margins better than today's base models... i was hoping that today's base models would be as good or even better than my current model
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Feb 4, 2010
I bought a dv9730nr about a year and a half ago and never had any problems with it until a week ago. I was playing PES 2010 and suddenly, after the menu screen the screen went to black, everything froze and this weird "color" barcode appeared on top of the screen. I freaked out and rebooted the laptop, but it didn't even show the bootsplash and the "barcode" still appeared on top of the pitch black screen... after a couple of tries, I could get it to show the bootsplash and actually managed to system-restore it. Then it crashed again and I had to repeat the process.
When I actually got it working, I tested it again with a different game, and this time it gave me the nvlddmkm driver error and a BSOD. After the reboot, there was this ugly barcode again, so I had to repeat the "process" (rebooting time and time again until bootsplash appeared). Though it worked for a couple of days, yesterday I tried to watch a video and it froze, no nvlddmkm error, just the black screen and the color barcode. It took me hours to get around that and when I thought everything was fine (as fine as things could be, anyway), surfing the net and watching some images... bam, the screen went to black and I had to force a shutdown. Again, ugly barcode on top after I rebooted... but this time I have been trying since yesterday to get around it and do a system restore but to no avail - every single time I reboot, there's this black screen with those vertical color lines...........
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Nov 19, 2009
My HP Pavilion dv9700 laptop died suddenly while I was using it, and I have been unable to get it to power on since. I've tried everything I can think of to bring it back to life. With the battery seated, whether or not the laptop is connected to AC power, pressing the power button causes the Battery LED (lightning bolt) to blink 3 times, and then nothing. Pressing either of the QuickPlay buttons (which would normally power it up) causes the same 3-blink result.If the laptop is connected to AC power, the ring around the power connector lights up. This is the only other response the machine shows to any action.
I've tried a Hard Reset (removing AC and battery, then holding the power button for 30+ seconds), unfortunately nothing changed. I've also reseated the hard drives and memory modules, and tried booting with each of the memory modules alone, in turn. No change. Thinking the problem might be a faulty power adapter (as reported by another dv9700 owner with this problem), I purchased a brand new "HP NOTEBOOK 90W SMART AC ADAPTER" (p/n KG298AA#ABA) and tried using it to power the laptop. No change, still the same 3-blink response when I attempt to turn it on.When I remove the battery completely and attempt to turn the laptop on (connected to AC power), nothing happens at all -- not even the 3-blink response from the Battery LED.
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Oct 1, 2009
the volume button,next to the volume slider on my laptop stopped working. After checking postings that I found, was able to resolve the volume on/off issue, by shutting down the PC,unplug and take the battery out and put it back in. I still cannot get the volume slider to work! I can go into the sound mixer and control the volume,but it would be nice to make it work again. I had this problem with the original OS (Vista) and have upgraded to 7 Ultimate and it still continues.
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May 26, 2009
I thought this was odd, since I didn't shut it down last night, just closed the lid. I hit the power button, and the laptop looks like it trys to start up, and the harddrive spins up, but it won't boot.
I see the lights come on for about 5 sec. then it shuts down. I don't hear any of the fans spinning up at all. What could it be? I tried booting off the battery, and the power supply(which is almost brand new) nothing works.
It's not even posting. I don't see anything on the screen at all. Is my video card dead? I used it for about 3 hours last night and it was fine, I didn't have any artifacting, and the computer was running fine.
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Jan 2, 2008
My laptop died last night and i dont know where to begin a diagnostic.
I will try to explain what happened and what it is doing to the best of my ability but my sentence structure and grammar is not all that great So please bear with me.
this is my machine...
Inspiron XPS Gen 2
Intel® Pentium® M Processor 770 (2.13 GHz/2MB Cache/533MHz FSB),
Microsoft® Windows® XP Home Edition
Video Card 256MB NVIDIA® GeForce™ Go 6800 Ultra
2 gigs of Dual Channel DDR2 SDRAM at 533MHz (from newegg)
I ordered this machine 7/04/05 and has worked awesome since it arrived at my door step. I have done 0 mods to it. The only thing i have swapped out is the ram.
Over the holiday weekend i had a strange graphical haze happen, everything was hazy and not very clear. So i logged on to a game and the strange haze followed. Figuring the machine was bugen out i rebooted. Doing this fixed the problem. Now fast forward 10 days with no problems. Last night i logged out of Wow for the evening, upon logging out my screen was filled with small hazy Z's that stretched the length of my monitor and my system was locked up, so i just help down the power button and shut down for the night.
Today it booted up with no problems and i was reading the news. I went to log on to Ventrlio to chat with a few friends and found it jacked all up. I had this running last night when my system crashed fyi. I got up for a few and later noticed the hazy Z's are back. Then the monitor stared to flicker on then off randomly until it went black.
Now 4 hrs later i have gotten it to boot twice for a short periods of time. The black background lights up but shows nothing. The hard drive seems to run for a moment but i cant really tell if its running. The lights come on along with the power on light. A few of the times i have turned the unit on and 5 minutes later i will hear the windows loading sound but nothing graphical happens. I opened up the unit hoping i had a loose connection, nothing was loose and everything was fairly clean.
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Aug 16, 2009
my favourite laptop choosen through reviews and suggestions just died because of faulty GPU after 1year. The most cost effective system i ever owned . i spent over $1000 to get the "Best bang for buck" system.
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Nov 15, 2009
It has finally happened, my graphics card has after 3.5 years of steady and faithful use, finally given out.
Since a picture says more than thousand words, here is two:
What happens next? I have put Arctic Silver on the GPU, more than 3 years ago, so if anything it extended the GFX's lifespan, will Dell still give me fuss about this? This is the infamous G91 series with the production fault, so i have kind of wating for this to happen.. And i have more than 1.5 year left on my NBD warranty..
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May 18, 2009
my XPS was running fine, just had the MB replaced a couple months back due to the GPU failure... all of a sudden it powered down instantly, just went dead, it was running on ac when it happened.
Now:
The power button does nothing, running on battery or ac.
If I plug it in with the ac adapter the little blue led on the adapter turns off, and won't come back on until I unplug it from the computer and re-plug it in the wall.
There is a slight smell of burnt coming from the vent, may just be mental...
My normal 1 year warranty is dead, does it sound like anything I could replace... wondering if it is the MB since I can get no power at all and the ac adapter seems to short out when plugged into the computer?
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Jan 10, 2010
I am looking for some advice as what to do/try.
I did a restart of the laptop and after the initial bios load screen I get.
"A disc read error occured"
Does not give me any options just a black screen with that message.
I have removed the hard drive and reseated it to no avail.
The warranty ran out two weeks ago
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Oct 11, 2008
My Hard drive went kaput and right after I had put about 4 hours of paper research info into it.
I spent hours trying to get the information off the drive, but now have an additional issue: The external drive I borrowed from my friend was being used with Apple OS X. SO, when I plug it in to this win XP machine, it doesn't recognize the drive or show any existing files!
Does anyone know a program or a way to help me verify if my attempt to recover data might have been successful? The only other option I can think of is, after getting a new drive into the laptop, installing linux hastily and transferring to a different drive. And no, the friend that I am borrowing from is a few hours away at the moment. I need that research for Monday, and I feel the pressure!
This is the first hard drive that has ever failed on me inside of a year, and its true what they say: It happens only when you suddenly have data that is actually important.
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Nov 20, 2009
My sister is using my Dell M1330 in Germany. It has the same graphics problem that it did over a year ago, and I had the motherboard replaced with a new one. She is going to ship it over to the US, and it's still under warrantee.
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Nov 25, 2007
My 9400 MB died this AM! Suck!! Was looking at replacement MB on Ebay, seems there is are a few different PNs to choose from. Anybody know the most current part number Dell produced? Prices dont seem to bad compared to a new laptop.
Actually, While Ive gotten this thing dopwn to parade rest. What is the best combo of MB Vid and CPU to make. I have look ed a nd most parts are still cheaper than a new box. I hve serched these forums and read MANY MANY ides for mods but all the configurations are too numerous to keep track of.
This is now a project and I want to upgrade my gaming capability while on thre road for my job. If you all will just give me what you think are the best options I will then reserarch rather than start from scratch.
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Apr 12, 2008
I have M1710 2GHZ, 2GB, 1000GB@7200, XP Media Center, last friday i was workind and then XP Crashed.. the mouse wont respond as well the keyword so i pressed the power button for a while to turn it off and then restart.
When i pushed the power button it died (i think), the LED of Power gets on, and the LED for NumLock gets on too, the LED's for CapsLock and ScrollLock gets blinking, and the LED of the CD/DVD drive ON.. but after some seconds (before minute) it shut down.. at this point i might say that the Screen wont turn on.. so i cant see the numbers of RAM or DELL logo or something
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