HP/Compaq :: HP ProBook 4720s
Apr 27, 2010
Can't seem to find any users of the Probook 4720s yet, it got a nice review over at: HP ProBook 4720s Review - A Review of the HP ProBook 4720s - the viewing angles looks amazing from those pics, but I wonder if it's a trick?
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May 15, 2012
I have a ProBook 4720s laptop, Windows 7 64-bit
The problem is that the fan on my computer always stays at minimum speed and as the computer heats up, the fan will not speed up to its full speed. The computer gets really hot ~70°C. The problem occurred when I upgraded bios to its latest version F.20. I believe that there is a bug with this bios- that the bios will not control the fan properly. This type of notebook has a history of bios bugs: its original bios made the fan run all the time at full speed which was fixed with a bios upgrade.
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This bios came with a note that I cannot downgrade to a previous version that worked well. So my question is, can I expect a bios upgrade for this computer that would fix the error.
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Nov 23, 2014
lan adapter disappeared (wifi is working fine) after w7 x64 fresh install.. I tried to: install all possible drivers; reinstall w7; ubuntu.. Â but the leds are just blinking and device manager finds nothing. Â Also i am missing drivers for:
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ACPIHPQ0004
*HPQ0004Â
USBVID_138A&PID_0007&REV_0072
USBVID_138A&PID_0007
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Aug 22, 2014
ProBook 4720s; Â core i3; win 7; It has a blueray lightscribe. Â
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Not sure which dvd I can burn. Double (8+gb) or just single at 4.7gb. Â I believe I can use either +R-R ?
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I have never used it to burn, once I tried on a cd and got an error just never had the need until now.
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Want to buy media but not sure which it supports.
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Aug 2, 2013
I have a Probook 4720s with Windows 7 Pro. Connecting my laptop to the TV with a HDMI cable worked fine then suddenly the next time I did this I had no sound and when I right click the sound Icon I noticed it read ATI High Definition Audio device not plugged in. It worked once and now it won't, I miss it. The driver is up to date.
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Jun 5, 2014
Speakers in the laptop play music fine. When I use the headphone jack the music in my headphones has very little dynamic range. The music sounds squashed. The loud parts are limited and the soft parts are raised to the point that I can hear the background noise in the recording. I have never had this problem on any other PC.
I am listening to iTunes, Soundforge and any other program that has audio.
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May 1, 2010
I will be buying a new laptop to replace my Acer Aspire 5738G.
I am considering HP Dv8t Quad Core i7 or HP Probook 4720s.
I am a web developer and I some time use my laptop continuously for 2-3 days.
choosing between these 2 laptops, which one will be better for me?
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Mar 11, 2010
I recently ordered a dm3t with pretty much all the upgrades during one of the sales.
Pretty much the same day I did that, the probook 4320s showed up on their website.
I'm trying to decide if I should return the dm3t and order one of the probooks. Right now the probook doesn't offer the discreet 512mb graphics card or 64 bit OS as choice but the customer support people say it will become available soon.
Basically I just dont know if it's worth the extra money for things like a better cpu, gpu, DVD, and fingerprint scanner.
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May 12, 2009
I intend to use it primarily for some fairly intensive gaming (Fallout 3, etc), media (music, movies), and general work stuff (web surfing, word processing, etc)
I have had an IBM for the last four years and it has served me quite well. My experience with IBM tech support was always good, and the one time I had to get it fixed it was returned promptly, no questions asked.
However there is an HP ProBook that looks quite appealing.
It costs $1865
It ships with Windows XP (important to me)
It has a 2.53 GHz Core 2 Duo Processor
It has a 512 MB ATI video card
3GB of DDR2 Ram
It has a 320 GB 5400rpm HD
It has a 17.3" widescreen 1600x900 display
And here's the kicker: a Blu-Ray drive
The Lenovo is a Thinkpad W500. It is generally quite similar in specs, and a bit cheaper, but it has a 15.4 inch screen (albiet a higher resolution one) and lacks the Blu-Ray drive..............
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Apr 17, 2010
impressions on the ProBook 4320s? I've scoured the web trying to find reviews on the laptop, but I've come up with no luck.
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Nov 4, 2009
I have recently purchased a HP Probook 4415 s. I have a problem with the key pad. The key strokes are misplaced , I mean when I press shift 2 - instead of typing @ , it types " . When I press shift 3 - instead of typing hash sign, it types £. I am confused and discomforted by this, Please suggest corrective action to resolve this.
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May 14, 2010
so today i was driving and i braked abruptly and i had a can of sunkist in the rear seat. it flew to the back of my seat and exploded all over my Probook which was on the floor of the rear seat. i know that the laptop is spill resistant, but thats only on the keys! my laptop got soaked all around and in between the lid and the keys.
so i let it dry a couple hours [it was in hibernate] and now when i press the power button and it lights up for a couple seconds and goes off.
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Mar 23, 2010
Comparing the specs, it looks like the probook 4420s is great value compared to the elitebook 8440w. the latter costs 70% more !
If the build quality of the probook is anywhere close to the elitebook, I am puzzled as to why there isnt more attention on the probook.... Just Too NEW?
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Mar 4, 2010
I've got an issue with the card reader on my hp.
It just won't hold the SD cards in place.
If i hold it with my finger it reads the card, but it won't fixate in there.
If i release the finger the card comes out. On my m1730 i put the card inside, it locks in, i press it, it goes out. So i assume it's a problem with the reader.
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Mar 4, 2010
the excitement didnt last long when i found out that the available memory is 'merely' 2.6gb out of 3.86gb total physical memory.
i dont know where the 1.2gb is being used. im hoping the tech gurus here can enlighten me...
windows 7 home 64bit
i5-520
ati mobility 4550 512mb
4gb ddr3 1333mhz
bios date 1/27/2010
more info from resource monitor:
hardware reserved: 139mb
in use: 1451mb ( why this big?..)
modified: 44mb
standby: 978mb
free: 1484mb
one more thing: i can not find memory remap in bios...
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Apr 30, 2009
In the hp.com configuration options for the ProBook 4710s, they show 3 options:
1. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) without camera
2. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) with camera (must select NQ004AV)
3. 17.3-inch diagonal LED-backlit HD+6 (1600 x 900) BrightView with camera (must select NQ004AV)
I thought LED-backlit was good enough, but option #3 is LED-backlit BRIGHTVIEW... Is this a brighter, "better" screen than option #1 or #2? I'm afraid of ordering this and getting another lemon of a "Brightview" screen like my dv7t screen.
What's "HD+6" ... what does "plus six" do for me ?
I don't see an "NQ004AV" option on the order page, either...
HP is just terrible at explaining these things.
Regarding the keyboard ... it's hard to tell from the pictures at Engadget whether this new chiclet keyboard is backlit or not ... HP doesn't say it is backlit, would be awesome if it was.
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Jul 22, 2011
My HP probook was working fine till this morning it just turned itself off and now wont power up at all no lights etc. I then tried another battery I had and when plugged in the orange light will now show to say charging with this battery unlike my other one but still no power or anything, keep pressing and holding the power button but nothing happens?
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Oct 20, 2014
I have a HP Probook 4540s Notebook PC. I reinstalled the operating system (Windows 7 Ultimate) recently and installed all the necessary drivers required for the PC. But now as I connect a USB 3.0 hard disk into the USB 3.0 ports ( the left two ports), i get an error message. The message is shown below:
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"Device can perform faster : This USB Mass Storage Device can transfer information faster if it is connected to a Super-Speed USB 3.0 Port"
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The speed of the data transfer also seems to be very low, in the ranges of 20-30 Mbps.
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I'm not sure if I have installed the correct driver for the hardware. As for now, as shown in the Control Panel, I have installed "Intel USB 3.0 Extensible Host Controller Driver".
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Sep 24, 2014
I have a HP probook 450 with 4gig of ram. So today I bought another 8gig of ram and installed it. When I boot up my pc it says the hardware is not supported, but when it boots up and I play a game, for example, I can see my pc performing better. note new ram card= Adata DDR3 1600 PC3-12800 8gb
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Apr 10, 2014
Bought this ProBook, with SSD, because I specifically wanted an SSD and Windows 7.I figured that 128Gb would be enough to run Windows and some of my graphic software, but when I booted up the computer I noticed that of the 128Gb just over 100Gb was filled with pre-installed software, much of it HP stuff.I only installed Adobe CS6, Lightroom 5 and some really light stuff, and I'm running everything else off external drives. But with continuous updates from Windows and HP software my C drive has filled up and I'm now looking at only 6Gb free space anymore. Which software I can safely delete and which is absolutely necessary to run the system?It's slightly misleading to buy a computer with 128Gb SSD only to find it nearly full with pre-installed software.
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Oct 10, 2014
I was parchased HP probook battery before 4 months. But now it responed me that it is not charging. The battery is not damaged. what are alternative solutions?
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Aug 18, 2010
I just bought 2 weeks ago new ProBook with Windows 7 Professional in it. Laptop itself is nice but I'm having constant struggle with my internet connection. I'm having Wlan in the house and I have my old Sony Vaio, This ProBook and one Axus tablet using it. (not at the same time). Router itself is from local internet/sky chanel provider with their own covers so I dont know the manufacturer/model and in this case it does not matter. Internet works totally fine with Axus and Sony but not with this. I can see problem is not Windows7 or router.
Problem is some HP own Client security setting program. Nice to have one but I can see there is some firewall that is turning the connection down and after some "resetting", "let windows solve the problem" and restarting etc it lets itself get back up and after a while disconnects it again. Yellow ! sign turn on the connection bar and it says "limited connection". I have almost full signal all the time so even that is not reason.
And again, I do not have any problems with other devices. It is OFF several minutes 80% of the times when windows starts. Then with some fighting, it turns on. Sometimes even without me doing nothing. I just can't find the way/link to turn off the HP "security program". I do use F-Secure Internet Security 2015 to secure my HP against spyprograms and viruses so it is enough for me. HP security program is nice but if it turns so much problems for me I will turn it off.
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Sep 24, 2014
I just bought new HP Probook 470 G1 computer, and I can't make the FN button working with F7/F8 or F9/F10 which is useful for brightnes and volume. When i press FN + F3 computer goes to sleep mode, but other functions doesn't work.
I have been trying to download HP Quick Launch Buttons (International) , HP Softpaq Donload Manager, trying to change options in BIOS and still nothing...How to make these buttons work?
I'm using Windows 7 ultimate x64.
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Aug 22, 2014
My hp probook 4530s DVD/CD ROM can't read dvds when i insert them am running on window 7 32bits.
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Sep 25, 2014
I have an hp probook 450 g1 ..the taskbar shows the Bluetooth symbol but i m not able to find other devices or send or receive anything other devices are also not able to detect my Bluetooth..i have already set the Bluetooth discoverable in the settings..
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Apr 4, 2014
I bought HP Probook 450 G1 Notebook PC in March, 2014. I installed Windows 7 Ultimate 64-bit. For the first few days it worked well without any problem. But now about 60% of the time when I try to shut it down, it freezes at "Shutting Down..." screen. I then need to press the power button for some time to force it to go off.
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1. How can I permanently get rid of this problem?
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2. If I can't, then is this problem a serious one that can harm my pc?
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Oct 21, 2014
My HP Probook 430 Stack on Welcome Screen, i run  HP PC hardware Diagnostics for hard disk i got this Failure ID
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Smart Check : Passed
Long DST: Failed
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Failure ID: Q0BQ8C-000797-QFPJWK-61AA03
Product ID: F3k78PA#UUF
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Apr 17, 2012
I'm trying to download the latest drivers for my laptop from this page: [URL] But when I reach the point to choose the operating system, the drop down menu to choose from is empty. It has only one line: "Select...". Tried to open it with both firefox and the latest Internet explorer without any luck.
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Dec 4, 2014
know where I can download the drivers with these hardware id's:
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PCIVEN_8086&DEV_9C24&SUBSYS_2248103C&REV_04
PCIVEN_10EC&DEV_5227&SUBSYS_2248103C&REV_01
ACPIHPQ6007
USBVID_138A&PID_003F&REV_0104
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Jan 17, 2012
How does one go about disabling the touchpad--I have never encountered one that was not easily disabled, until now.
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