HP ProBook 4540s :: USB 3.0 Not Working
Oct 20, 2014
I have a HP Probook 4540s Notebook PC. I reinstalled the operating system (Windows 7 Ultimate) recently and installed all the necessary drivers required for the PC. But now as I connect a USB 3.0 hard disk into the USB 3.0 ports ( the left two ports), i get an error message. The message is shown below:
"Device can perform faster : This USB Mass Storage Device can transfer information faster if it is connected to a Super-Speed USB 3.0 Port"
The speed of the data transfer also seems to be very low, in the ranges of 20-30 Mbps.
I'm not sure if I have installed the correct driver for the hardware. As for now, as shown in the Control Panel, I have installed "Intel USB 3.0 Extensible Host Controller Driver".
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Jul 29, 2012
Problem: Fingerprint Scanner - Windows log in does not give option to log in via fingerprint scanner.
Overview: After installing fingerprint drivers from the HP site and using the HP Protect Tools to successfully enroll fingerprint, I tried logging in via this method but the windows log in screen does not display this option. Device manager correctly identifies and shows the fingerprint sensor - however, the control panel says no biometric devices detected.
Details of what steps I took trying to make the scanner work are given below.
Specs:
1) Probook 4540s
2) Windows 7 64-bit
3) i5-3210m, 1Gb Hd 7650m, 4 Gb 1333Mhz, 750Gb 5400rpm, VFS 491 Fingerprint scanner.
Details of the problem and steps I took to install drivers:
After a fresh installation of Windows 7, I went to the HP driver site to download the latest drivers for Probook 4540s:
[URL]
I installed the drivers in roughly this order:
1)realtek ethernet controller drivers,
2)audio drivers,
3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)
4) Intel video driver: faced an issue such that drivers were not being allowed to install. After disabling switchable graphics in the bios, I was able to get these drivers to install.
5) AMD video drivers: installed after the intel HD graphics driver - installed but Catalyst Control Center was not being displayed. So I re-enabled switchable graphics in BIOS, re-installed these drivers and CCC was now available.
6) HP hotkey support
7) HP universal camera driver
8) Validity Fingerprint sensor
9) Synaptics Touchpad driver
10) Atheros wifi & bluetooth
11) Jmicron card reader
After driver installation, I installed the HP Protect Tools. After prompting for a PC reboot - which I did - it asked for setup of security etc.. Part of this pocess was the enrolling of my fingerprints - successful. However, upon log off/ restart of windows, an option to log in with the fingerprint scanner did not appear in the Windows log in screen.
I opened the Control Panel, and found there was no biometric devices tab, even though device manager showed biometric device and validity sensor (VFS 491). I then proceeded to uninstall HP protect tools and the validity driver for the fingerprint sensor, then made sure these services were running:
-Credential Manager
-Remote Procedure Call (RPC)
-DCOM Server Process Launcher
-RPC Endpoint Mapper
-Windows Biometric Service
-Plug and Play
After reboot HP Protect Tools as before would enroll my fingerprints, but again no prompt at windows login came to log in with fingerprint. However, one change after the installtion of [URL] was that in control panel there is now a tab for biometric devices; however, it says that windows did not find any biometric devices installed. An image is attached showing both the device manager and the control panel!
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Jul 6, 2013
I just bought ProBook 4540s (I7-3632QM)with Product number : H5L54ES#ABV
I installed windows 7 ultimate, I installed all required drivers, in between the wireless network was working and I could navigate the internet but after I installed all required drivers and Device manager seemed fine my Wireless network dose not work and says :
Connected to unidentified Network No internet Access, and cant see my wireless network
I tried the network button (Wifi/Bluetooth) changing the mode from white light to yellow light and both modes still not working....
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Apr 10, 2012
This is my 3rd day since i bought this new HP probook 4540s [Product No. B9A39PA#UUF] and i like it, i made a clean install for windows 7 ultimate x64 and i've just realised that the hp drivers support page dose not has any drivers for the ultimate version, so i downloaded the proffesional drivers, now i have all devices are installed except two devices named unknown device
The hardware Ids:
1- unknown device
USBVID_138A&PID_003D&REV_0104USBVID_138A&PID_003D
2- unknown device
ACPIHPQ6000*HPQ6000
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Nov 26, 2012
I recently purchased a ProBook 4540S C6Z35UT notebook computer. I love the hardware. It came with Windows 8 64-bit. I never tried Windows 8 before, but I've used Windows 7 a lot. After playing with it quite a bit, I've decided I really don't like Windows 8 at all. The Start screen just gets in the way. I want a standard desktop where I can plop down some common docs I'm referencing, common program icons, etc. The flipping to the neo-Win7 desktop that Windows 8 does is quite lame. If you run a desktop program from the start menu, you flip to the desktop, but then it stays there after that program exits. It's a very "hack" design. The start menu is cute for touch pads ("surface"s) but not really laptop/desktop appropriate, imho.
So my question is: if I purchase a Windows 7 or Windows 7 Pro 64-bit version of Windows, can I install it on this machine and will it have the right driver support? Also, in case something gets messed up, is there a way to create a Windows 8 install DVD for my laptop to get it back to original state?
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Jan 20, 2015
I currently have a HP ProBook 4540s Notebook PC(Energy Star) laptop and found that my Base System Device Drivers are missing. I have been trying very hard to find them but to no avail.
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May 5, 2014
I have probook 4540s and i installed windows 7 prof. (X64) i have the following problems in the device manager:
1- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 0))
2- base system device (Location: PCI Slot 2 (PCI bus 3, device 0, function 3))
3- unknown device (location: on PCI bus)
Those are the three drivers ...
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Feb 8, 2014
When I start HP ProBook 4540s, how do I skip HP Login and go directly to Windows 8?
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Oct 3, 2014
I've bought a probook 4540s recently. everything is fine and just I have a problem with its bluetooth. I can't send anything to my laptop via bluetooth. my phone is successfully added to my bluetooth devices & I can send files from laptop to my phone, but nothing happens when I try to send items from my phone to laptop. btw no error message is shown to me.
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Aug 28, 2014
I have a 1 year old HP Probook 4540s that recently has the following problem.
When unplugged the laptop suddenly shuts down even tough the battery shows 29% still remaining.
I receive no notification from Windows or anything, it just shut downs like when the battery reaches 0%.
Then in order to start it again, I need to plug it in.
I previously didn't have any battery problems and running the HP Assistant informs me that the battery is ok and it doesn't need replacements. Basically the laptop is dead at 28%-29% battery life.
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Mar 18, 2013
I'm trying to migrate my HP from the hard-drive to a new ssd I bought. As far as I know windows 8 is supposed to activate based on the code burned into the machines bios, so I bought some hp recovery dvds online as HP recovery manager no longer seems to ship with these machines, so I couldn't make one, and reinstalled windows 8 onto the machine. After install and connecting to the internet the activation failed, it said the key was blocked. This can't be, this machine came with windows 8 preinstalled, so it must have a valid key and license I've already paid for.
I've tried burning reinstall media using the Microsoft media creation tool but that too fails once it connects to the internet to validate the activation
I would prefer to fresh reinstall, I'm not even sure the drive I took out works anymore or isn't altered at this point, plus its larger than my ssd so cloning would be a problem. And I've also read of problems cloning windows 8 secure boot installs regardless. In any case I would like to some how be able to get this recovery to work.
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Aug 21, 2014
I was watching a movie on Netflix, and all of the sudden the screen kept scrambling itself. I shut it down and now when I restart my laptop all I get is a white scrambled screen. I restarted it again and now I still can't do anything and it won't shut down unless I hold down the power button for a few seconds...
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Apr 5, 2014
i need the finger print driver for my hp probook 4540s. i am using windows 8.1 64bit.
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Jun 12, 2014
I discovered lately after updating my BIOS from hp website URL....that when i use my dvd driver to read dvds he gives me a message that telling me and I don't know how to get my original BIOS before updating .
CPU:intel core i5 3210M 2.5Gz 4 coresRAM:4 GB
Video:Inernal intel hd family 4000 HD External Readon HD 6000-7000OS:Windows 8 64-bit
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Sep 13, 2014
I've Probook 4540s notebook , I tried installing watchdogs , after restarting windows doesn't start up correctly , a black screen with blinkin cursor and wifi Icon. I'm using safe mode now :/
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Nov 26, 2014
I want to install AMD Video Driver and Control Panl alongside with Intel Video Driver and Control Panel.
Here is My Laptop System Information :
OS Name Microsoft Windows 8.1 Enterprise
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TUHIN
System Manufacturer Hewlett-Packard
[code]....
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Jan 31, 2014
I have a hp probook 4540s ,when i put charger it shows charging light but if i press power button lap top does not turn on.
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Jul 11, 2014
Was this ever resolved? I am having the same issue on the same computer that I cannot manually adjust the screen brightness using the function + F2 or function + F3 screen brightness keys.
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Aug 21, 2014
I just purchased a new probook 4540s core i5 with win7 x64 system.
Firstly, When battery full charged then turned laptop off for a few hours or next day it becomes 99% or 98% although its plugged in Ac power. Shutdown again for 1 hour and turn on it turns to 97%. Is that ok or there is problem in battery specially it shows that ( Plugged in, Not chareged ) so laptop should operate at AC adapter and battery remain 100%. Secondly, I have an unknown device can't find it as shown in figure below.
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Sep 24, 2014
I have a HP probook 450 with 4gig of ram. So today I bought another 8gig of ram and installed it. When I boot up my pc it says the hardware is not supported, but when it boots up and I play a game, for example, I can see my pc performing better. note new ram card= Adata DDR3 1600 PC3-12800 8gb
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Sep 24, 2014
I just bought new HP Probook 470 G1 computer, and I can't make the FN button working with F7/F8 or F9/F10 which is useful for brightnes and volume. When i press FN + F3 computer goes to sleep mode, but other functions doesn't work.
I have been trying to download HP Quick Launch Buttons (International) , HP Softpaq Donload Manager, trying to change options in BIOS and still nothing...How to make these buttons work?
I'm using Windows 7 ultimate x64.
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Oct 28, 2014
I have an HP ProBook4445s. Recently it got infested by ants overnight without me knowing the next day when I opened my laptop Enter key isnt working. Ive tried the "pop the key and use alcohol to clean" but its still not working also tried sticky keys and other tricks its still doesn't.
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Nov 25, 2014
I am using a HP ProBook 450 G2 with Windows 7 Enterprise (64-bit).
None of the Fn + Function keys work (i.e. for battery, brightness , sound).
Is there any actual driver for this?
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Nov 26, 2014
My new Probook 450 G1 (core-i5) Fingerprint reader is not working in win7-64bit. The problem is that there is a "Validity..." software on the laptop's drivers DVD and it says the fingerprint reader is not available or configured properly but when I remove the original hp fingerprint reader driver and let windows to find a driver for it, the "Validity..." software works but it hangs on the "fingerprint enrolling" step.
Both drivers (hp's and win7's) seems fine in the "device manager" but non of them seems to be working with the "Validity..." software, Do I have to use the "simple pass" software instead of the "Validity..." software?
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Dec 7, 2014
My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro. In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part.
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Oct 17, 2014
Am having serious problems with my 4540s, which is about two years old. The bios appears to be totally disfunctional. I cannot get in via Esc, nor by pressing the key which I want, such as the F9 key to select boot device. The machine runs Ubuntu linux and I discovered that I have removed both the HP_TOOLS partition and the Recovery partition. I have now reconstituted the HP_TOOLS partition, but cannot fix the bios.
The machine indicates that the hard disk is faulty, although I can read it apparently without problem on my Mac. However the machine will not hop over the hard disk to try and boot from either the internal CD/DVD drive nor from a usb CD/DVD drive. I have not yet tried a usb stick.
After a period of running, I found I could not, for example, delete emails in T-bird, clicking on an icon would not open the program and I could not close some programs. Occasionally the only way to turn off the machine is by holding down the power button. At the present time it will not start at all, but just cycles through the simplified hardware check, and then sits there with the HP logo on the screen when I exit the test.
Removing each of the 4GB memory chips and/or placing them in an alternative slot has not made any difference.
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Apr 27, 2010
Can't seem to find any users of the Probook 4720s yet, it got a nice review over at: HP ProBook 4720s Review - A Review of the HP ProBook 4720s - the viewing angles looks amazing from those pics, but I wonder if it's a trick?
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Jul 22, 2011
My HP probook was working fine till this morning it just turned itself off and now wont power up at all no lights etc. I then tried another battery I had and when plugged in the orange light will now show to say charging with this battery unlike my other one but still no power or anything, keep pressing and holding the power button but nothing happens?
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Mar 11, 2010
I recently ordered a dm3t with pretty much all the upgrades during one of the sales.
Pretty much the same day I did that, the probook 4320s showed up on their website.
I'm trying to decide if I should return the dm3t and order one of the probooks. Right now the probook doesn't offer the discreet 512mb graphics card or 64 bit OS as choice but the customer support people say it will become available soon.
Basically I just dont know if it's worth the extra money for things like a better cpu, gpu, DVD, and fingerprint scanner.
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May 12, 2009
I intend to use it primarily for some fairly intensive gaming (Fallout 3, etc), media (music, movies), and general work stuff (web surfing, word processing, etc)
I have had an IBM for the last four years and it has served me quite well. My experience with IBM tech support was always good, and the one time I had to get it fixed it was returned promptly, no questions asked.
However there is an HP ProBook that looks quite appealing.
It costs $1865
It ships with Windows XP (important to me)
It has a 2.53 GHz Core 2 Duo Processor
It has a 512 MB ATI video card
3GB of DDR2 Ram
It has a 320 GB 5400rpm HD
It has a 17.3" widescreen 1600x900 display
And here's the kicker: a Blu-Ray drive
The Lenovo is a Thinkpad W500. It is generally quite similar in specs, and a bit cheaper, but it has a 15.4 inch screen (albiet a higher resolution one) and lacks the Blu-Ray drive..............
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