HP/Compaq :: HP/ Build Quality/parts Vs Other Manufacturers
Jan 4, 2010
I talked to the guy who repaired my laptop about what brands he thought lasted the longest and needed the least repairs (he's been fixing computers all his life pretty much). And he said hp/compaq were the best.
I received my HP Envy 15 today (I was excited). As I proceeded to open the contents of the box I was impressed with the presentation and packaging of the system. After I got the laptop completely out of the soft-cloth cover case, I sat it down and began to inspect around the system. Looking around the laptop, before opening the screen lid, I start to notice black marks, scratches, and smudges on the case.
Some of these were production dust but some were actually scratches. Next, I open the lid to inspect the screen and noticed more smudges and a few hair-liner scratches on the lower part of the screen. At this point I am like ?!?! Upon further inspection of the screen, I noticed that the rubber screen spacers were peeling off. How did these issues pass the final Q&A check? Lastly, the bottom part of the plastic shell covering the screen was warped, as it was rubber-banding out instead of sitting flush against the screen.
I am disgusted, to say the least, to receive a $2000+ laptop in this condition . Since this is HP's high-end model I expected near perfection. So, after trying the Dell XPS 16 and now the HP Envy, I have to say that I am not impressed with the build quality of either system. I guess Apple or another PC brand will get my money. So long to Dell and HP!
BUILD QUALITY How's the build quality on E6410 compared to Thinkpad T410? Creaks, flexing, etc? I'm almost sure this month my next purchase won't be a Thinkpad and Latitude seems to be a good choice. Our office use them.
I currently have a 6-year old T41 and 2-year old T61. I'll miss the keyboard and trackpoint but i can live with that.
OPTICAL DRIVE BAY I have an utrabay HDD adaptor on my T42 does E6410 have the same? I can only see a travel lite module.
Im thinking seriously about buying a M6400 How is the build quality?
Are there many problems, because im not sure if i will be in a region where dell has decent represantatives, i need it to be stable and reliable, no repairs needed.
I'm looking to buy a laptop for programming, gaming, and everyday tasks. Right now I'm debating between the VPCCW27FX and a 15" MBP. The price difference is huge (almost $1000 more for roughly the same machine) but there are two things that are making me consider getting the Apple.
1. The ability to do iPhone/iPad programming. Hard to put a price on this. I'm not positive I will have the time to do this but it is nice to have the option. 2. Build quality - everyone raves about how well Apples are made and my general experience observing friends makes me think they are decently made as well.
how well put together their VPCCW27FX is? Have any components needed replacing/how timely was the repair work? Any more general nagging complaints about the machine (wobbly screens, bad keys, loud drives, etc)?
Also, if people have more general thoughts on comparing the 15" MBP vs the VPCCW27FX that would be great. It's pretty amazing the price difference between the two but if the MBP is must better made and will be supported more quickly then that's something I'll have to take into serious consideration.
I am in the markey for either an E6400 or an M4400. I like the power of the M4400 and the looks but I have heard some stuff about the lid not being as sturdy as it looks.
I received my Studio XPS 1645 this Monday. My Specs:
-I7 820 -8G Ram -128g SSD -RGB Screen -Blue-Ray
The machine runs beautifully and the screen is amazing but I am having what seems to be an incredible amount of build quality issues. I wanted to know if others have had the same issues and how they resolved them...
-The tech is coming for a second time to fix my screen. It came out of the box with a large scratch. The second screen has several dead pixels.
-Above the keyboard, in front of the screen, the batter (9-cell) doesn't fit flush
-The Sound is uneven. It is FAR louder coming out of the right side than the left. The settings in the control panel seem fine.
I was just wondering if there were any differences in build quality with the CTO models and the preconfigured ones.
I think someone posted that CTO had better build quality. And also, if the majority of people posting about barrel issues have CTO or preconfigured model
Been looking at getting a mid range media / gaming laptop and it seems that Acer with the 6920/6930/6935 range seem to have the best range of affordability and good specs in the laptops.
But I was wondering about build quality, I had a shot with one of them in Carphone Warehouse and it seems very cheap and breakable is this the case or are the good quality built laptops?
Are Acer laptops one's that I could rely on for 3-4 years to come?
I've been planning on buying a new laptop this month or at the beginning of December. I was considering Dell's new XPS, when they come out, but so far no luck on that front.
The Acer Aspire 6935 has caught my eye, but it seems dangerously cheap for the specs. (T9400 CPU, 9600GT GPU, Blu Ray, FullHD screen etc - and that for only 1299.- euros).
If users who have the 6935 could post their opinions (I realise that it won't be after a year or so of usage, but still) and maybe some benchmarks, or gaming results?
So all in all - is the quality up for it, is it up for 3-4 years, with out me going to the warranty service every now and then after a year or so?
In addition to having a bad hard disk (after less than a year of ownership it totally failed, corrupted data, bla bla bla), the welds on the palm rest screw posts (see picture attachment) have come undone. I have been able to fix this for the time being with krazy glue, but it's not perfect. Furthermore, because of this, the plastic piece on the CD drive side broke at the incredibly flimsy joint with the main carbon chassis. Also fixed for the time being with krazy glue.
The touchpad comes on reversed from time to time, there's a ton of bloatware installed by default, no official 64bit support (although I was able to get it working with help from this forum), bla bla bla. My friends think all of this is hillarious, as I "overpayed" for a Sony that has been a real bear in terms of quality.
I can't complain about the design, weight, battery life, gorgeous screen, or performance however... but the quality issues are canceling out the positives, I'd say overall it's impossible to give the SZ6 a better grade than a B: it's a pleasure to lug around (I'm moving around every day) but the poor quality means you can never relax.
Heard...a LOT of negative regaurding this laptop...heat issues....build quality...etc What do you think? It would fit me perfectly as a secondary backup however I have heard nothing good yet.
I bought a brand-new VAIO sz-220 made in Japan back in 2006 for around $1400. Since then, I've experienced the following problems:
optical drive broken speaker hissing fan has unusual whizzing sound fingerprint scanner broken trackpad randomly fails to work (buttons/trackpad sticks, I've never spilled liquid, always have clean hands when handling the computer) ac adapter broke windows randomly goes into restart/shutdown sequence and freezes midway laptop runs at 94C when placed on a desk and freshly internally dusted laptop does not reliably turn off after initiating shutdown sequence (sometimes it freezes midway)..........
Few days before i started a thread regarding the display issue .. and today i was got a replacement for my keyboard...
the old one was very strong and sturdy ... the new one was fragile, and flexible.. i called the CC then and reported that teh keyboard is very fragile...
he told me that currently all replacement keyboards are like that...
it seems that Indian customers are the ones who have been ill treated with cheap parts...
which ('version')/ date your laptop was made/shipped from the factory.
I need this info to compare it to another one of the same kind that was purchased this week.. I want to know if HP has released a 'second generation' of some kind.. or just improved something significantly.
Technical support tells me to purchase the following.. Vince Dash : Hardware kit - Contains chassis rubber foot and Bluetooth module holder Part number: 538346-001 Price: $44.65 Vince Dash : LCD panel front bezel assembly $67.45 PArt number: 576810-001
I think its outrageous to purchase these two packages for over 100.00 just to get some rubber 1x1inch pieces?
HP is sending me a replacement pc, and i'm sending this current one back. They told me I dont need to include the battery or AC adapter, the just the main unit. So my question is, what if i open this sucker up and take more free goodies? I owe them a good screwjob.
I have a friend that bought a dv9000 from me but now he damaged the keyboard with his watch. A few of the (i dont know the name lol) things that hold the keyboard keys are broken. Anybody that lives near belgium and has some to spare or sell?
Where can I purchase replacement parts for the dv5t motherboard without spending an arm or a leg. I spilled coffee on the and now it's pretty much toast. It won't even start up.
I've been watching the order on Dell's site all week, as it was scheduled to ship (on or before today) (2/21/08), and I opted for Next Day shipping.
When I placed the order, the woman I spoke with asked for my Service Tag number. I, um... don't HAVE one... I didn't say this, I simply said I don't have that information at the moment. She asked how I got the part numbers, and I told her from their own Spare Parts page.
Well....the order got cancelled today. Saw it online while at work, just before I left for the day. Another order number with the identical items was created, with a scheduled ship date of 3/3/08. WHAT?
The woman just called....she states they cannot process my order without a service tag number. YOU HAVE GOT TO BE KIDDING ME!
I told her I don't have a tag number....she asked if I was building one. "Yes." To which I hear...
"Oh....well, I don't think our supplier will allow that without a service tag number, because we reserve those parts for people who bought m1710's."
I said "That's amazing...because I know a number of people who have done the same thing I'm trying to do, and had no problems getting these parts."
"Well, that's because they have m1710's"
*mad enought to scream at this point* "Um, no...where do you think I got the idea from?? I'm certainly not the first person to have this idea."
how I can get them to sell me some refurbished plastics? What's the secret password?
I bought a 6930p earlier and it had the infamous CPU whine and the roaring DVD drive. It also came with Intel/Windows stickers that were stuck on slanted and dust all over the touchpad.
Now I returned it to get the 8530p, and the earlier problems with the build quality were all gone, including the CPU whine. But now I have a new problem, LCD with grainy images.
The LCD is made by AUO with a model tag of AUO197B. I couldn't find any information on this panel but the grainy filter over the LCD is really making me dizzy. Its basically on par with the Dell 2007WFP grainy filter. The AUO is a WSXGA+ which is a 15.4" 1680X1050 resolution. Has anyone else noticed the grain issue of the LCD? Even the 6930p's AUO LCD did not have such a problem.
On further note, PC wizard reports the LCD being manufactured in the 1st week of 2007! It seems like they pulled some of their 8510p LCDs to be used in the 8530p.
Been looking for some pictures comparing the different display panels HP offers with the Envy 15, but I haven't found much.
So I'll just ask those who own it; is there a quality difference in the 720P and 1080P display panels?
For gaming, lower native resolution would be optimal (performance/quality), but if the low-res panels are crap I'd get a full HD display, turn the resolution down and suffer some downscaling side-effects rather than playing with a crap native resolution..
Inspiron 1520 Intel® Core™ 2 Duo T7500 (2.2GHz/800Mhz FSB/4MB cache) Genuine Windows ® Vista Home Basic Edition System Color Spring Green Memory FREE! 2GB Shared Dual Channel DDR2 at 667MHz LCD Panel High Resolution, glossy widescreen 15.4 inch display (1440x900) Video Card 256MB NVIDIA® GeForce® Go 8600M GT Hard Drive 160G 7200RPM SATA HDD Network Card and Modem Integrated 10/100 Network Card and Modem Combo or DVD+RW Drive CD / DVD writer (DVD+/-RW Drive) Sound Card Integrated Sound Blaster® Audigy™HD Software Edition Wireless Networking Cards Intel® 3945 802.11a/g Mini-card Camera Integrated 2.0M Pixel Webcam Anti-Virus/Security Suite (Pre-installed) I chose Security with Value, Plus,or Premium Warranty Bundle Battery Options 85Whr Lithium Ion Battery (9 cell) Limited Warranty, Services and Support Options DellCare Plus Doms Camera Module Spring Green color w/ 2.0M pixel Camera Processor Branding Intel Centrino Core Duo Processor Labels Windows Vista™ Basic