HP Pavilion Dv6 Audio :: Sound Not Working - No Change After Restore Point
Nov 8, 2014
My audio is not working and I did a restore point and that did not work. I also checked for the windows update mentioned and did not see that this was installed so I don't think that is the problem.
My machine is HP Pavilion dV6 Notebook PC
Product number: LW217UA#ABA
Windows 7 Home Premium 64-bit Service Pack 1
IDT Audio - IDT - 1.0.6345.0
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Oct 25, 2014
my dv6 laptop sound stops working after replace fan. Downloaded and installed new IDT driver but still nothing.
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Jul 19, 2014
I have a Pavilion G6, product number C6S52EA#ABU. Recently a windows update occured and now the sound on my pc often stops working.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Aug 7, 2014
Can't hear anything . My audio is not working ....
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Aug 18, 2014
I have updated my HP Pavilion dv4 1220 US to Windows 7 (64 bit). Every components are working properly. However, my internal speakers does not working. My laptop sound only with a headphones or external speakers.
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Jul 13, 2014
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
I've seen some other people mentioning a problem like this recently...
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Aug 28, 2012
I have an HP Pavillion zv6000 and my audio isn't working and i enter in the device manager and shows this error: "This device cannot start. Code 10" After this i installed my audio driver from the site and still same problem.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
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Feb 9, 2012
I have a HP Pavilion G6-2252sa Notebook running Windows 8 and I have just installed 8.1. All is OK, except the equalizer function in Dolby Advanced Audio V2 is no longer working. You can still move the equalizer sliders but the actual sound quality remains the same. It just sounds flat as if all sliders are permanently set at zero.
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Sep 23, 2014
The speakers on my HP Pavilion DV6 Beats Audio laptop stopped working and there is absolutely no sound coming out from it.
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Jun 1, 2012
My Beats Audio keeps crashing when I try to open "Listening Experience". It has worked before, crashed before and began working again after I did some jiggling of things such as uninstall/reinstall driver, update/rollback driver, computer and HP troubleshooting, etc. (but I couldn't tell you what I did when or in what sequence) It has again decided to not work!
HP Pavilion dv6 B26us
Windows 7 (64-bit)
Error Message: "IDT PC Audio has stopped working"
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Jul 30, 2014
No sound from my PC. This problem occured weeks ago and no fix or notification from HP.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jul 31, 2014
I've recently noticed a problem with my PC's speakers not working. I'm not entirely sure what causes them to stop working, but if I remember correctly, the first time I remember it happening was after I had my computer plugged into the TV via an HDMI cable. Since then, the speakers seem to come and go. I think restarting my computer usually brings them back, but I was curious if there was another way to fix them other than that and if I could do something to keep this from happening in the future. Also, I'm interested in finding out why this is happening to my PC.
I have an HP ENVY dv6 Notebook PC...
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Jul 30, 2014
i have a hp pavilion 15 notebook pc and the sound of the notebook does not works neither its own nor the external speakers that i have connected.
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Sep 24, 2013
I have a Pavilion g6. and I am on windows 8, It and I have suddenly lost my sound not sure what information I need to supply
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Aug 1, 2014
I was watching something online when the sound became distorted (has happened before) so turned off G6 laptop and restatred worked well for 20 minutes and then it went all distorted again. Turned it off again and started it up again however this time the sound completely vanished. Tried iTunes, internet, and a movie on laptop and nothing is working anymore. Have checked all the easy sound things making sure I didn't turn it off but nope it all says device is working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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May 5, 2012
My computer has no sound at all, HP Pavilion DV2. Volume is turned all the way up. Wierd..
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Jul 23, 2013
Product Name:
HP ENVY dv6-7214nr Notebook
Product Number: C2L40UA
Operating Windows 8
There is no sound working on my HP and when I try to test it there is a window that shows up saying there is another program running even though I just started up the laptop. The icon on the computer for volume also will not "mute" when I push the button to mute it.
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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Aug 20, 2014
My laptop is only a few month old, however the sound is suddenly no loner working - both through the speakers and headphones. I have a hp envy m6 notepad, running windows (i am unable to update to windows 8.1 due to other programmes that are not yet compatable with this)
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May 31, 2013
Within the last couple of weeks, the sound quit working on my laptop. Since purchasing, I have been able to mute the sound and turn it back on with no trouble, but now when I unmute the sound, nothing happens. The sound icon and the Volume Mixer all show that the sound is working and is set at the highest volume, but nothing comes out. Given that this laptop has beatsaudio, it's frustrating.
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Aug 9, 2014
We have an HP Pavilion g6 with Windows 7 program. Until yesterday it was working fine. But now we do not have any sound from it except when playing CDs or media music. Have tried and checked several setting etc. but cannot correct this problem. Laptop sound test is ok with and w/out headphones or external but not when trying to listen or hear anything when connected to the internet.
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